Dear Miguel,Thank you for your kind review! We're thrilled to hear that you enjoyed your stay with us and found our hotel to be clean, quiet, and with friendly staff. We're also glad that you appreciated our convenient location, especially with easy access to downtown San Francisco via Caltrain.Regarding your feedback about the airport shuttle service, we apologize for any inconvenience this may have caused. We do offer a limited shuttle service during specific hours, as you mentioned, and we'll ensure to communicate this information more clearly to our guests in the future.We appreciate your understanding and look forward to welcoming you back on your next visit to the area. If there's anything else we can assist you with, please don't hesitate to let us know. Safe travels!Sincerely,Toloa - Guest Service Manager

Dear Henry,Thank you for taking the time to share your feedback with us on Expedia. We're thrilled to hear that you found our team to be nice and helpful during your stay. Providing excellent service is our top priority, and it's wonderful to know that our efforts made a positive impact on your experience.We're committed to continuously improving, so if you have any additional comments or suggestions on how we can enhance your future visits, please feel free to share them. We appreciate your patronage and look forward to welcoming you back in the future.

Dear Donglin,Thank you for taking the time to share your feedback with us. We appreciate your honest review and are grateful for your 4-star rating.We apologize for any inconvenience you may have experienced during your stay. We understand that the facility's age may have impacted your overall impression. Please be assured that we take your comments seriously, and we are actively working on addressing any concerns to enhance the guest experience.Your insights are valuable to us, and we hope to have the opportunity to welcome you back in the future, providing an improved and more enjoyable stay.Thank you again for choosing us and for sharing your thoughts.

Thank you for taking the time to share your feedback from your stay in December 2023. We appreciate your observations, and we want to assure you that we take them seriously. Your concerns about certain aspects of your stay are important to us, and we have taken immediate action to address them.We value your feedback and are committed to continuous improvement.We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience in the future.

Dear Abigail,Thank you for sharing your positive feedback on Expedia. We're delighted to hear that you had a great experience with our handicapped room. Providing comfortable and accessible accommodations is a top priority for us, and we're pleased that it met your expectations.If you have any further comments or suggestions on how we can enhance your experience or that of other guests, please don't hesitate to let us know. We appreciate your valuable feedback and look forward to welcoming you back in the future.

Dear Sherree,Thank you for taking the time to share your positive experience. We're thrilled to hear that our staff's helpfulness, friendliness, knowledge, and courtesy, along with excellent housekeeping, contributed to a memorable stay for you. Your recommendation means a lot to us.We appreciate your understanding that any day can have its challenges, and we strive to consistently provide exceptional service. Your kind words motivate us to continue delivering outstanding experiences. We look forward to the pleasure of hosting you again in the future.

Hello Shirley,Thank you for taking the time to leave a rating on Expedia. We value your feedback and would love to hear more about your experience to ensure we continue to meet and exceed your expectations. If you have any specific comments or suggestions, please feel free to share them with us. We appreciate your support and look forward to hosting you again in the future.

Thank you for taking the time to rate your experience. We appreciate your feedback and would love to hear more about your stay to better understand how we can enhance our services. If you have any specific comments or suggestions, please feel free to share them with us. We value your input and hope to have the opportunity to welcome you back for an even better experience in the future.

Dear Jacqueline,We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.Sincerely,Toloa - Guest Service Manager

Dear Michael,Thank you for staying with Comfort Inn and Suites, San Francisco Airport North. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to our hotel in the near future.Sincerely,Toloa Tamaseu - Guest Service Manager

Dear Timothy,Thank you for choosing to stay with us at Comfort Inn and Suites, San Francisco Airport North. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future.Sincerely,Toloa Tamaseu - Guest Service Manager

Dear Monica,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Comfort Inn & Suites, Airport North. We hope you’ll visit us again soon.Sincerely,Toloa - Guest Service Manager

Dear Noe, Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. Please note that our staff are here to assist you and please if you ever experience anything like you had mentioned, do not hesitate to contact the police or our front desk and we will be more than happy to assist you. Again, thank you for staying with us. Sincerely,Toloa - Guest Service Manager

Dear Martha,Thank you for sharing a review of your recent experience. Our team here at Comfort Inn & Suites, Airport North is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Sincerely,Toloa - Guest Service Manager

Dear Alex,Thank you so much for the stellar review. We are delighted to hear that you had a positive experience with us at Comfort Inn & Suites, Airport North. We hope you’ll visit us again soon.Sincerely,Toloa - Guest Service Manager

Dear Alejandro,Thank you for staying with Comfort Inn and Suites, San Francisco Airport North. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to our hotel in the near future.Sincerely,Toloa - Guest Service Manager

Dear Dale,Thank you for choosing Comfort Inn and Suites, San Francisco Airport North. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future.Sincerely,Toloa - Guest Service Manager

Dear Camille,Thank you for your stellar rating. We’re so glad you were able to visit us at Comfort Inn and Suites, Airport North in South San Francisco. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.Sincerely,Toloa - Guest Service Manager

Dear Sandy,Thank you for visiting us again and sharing this valuable feedback. We appreciate your loyalty and continued trust in us. Our entire team here at Comfort Inn & Suites, San Francisco Airport North works hard to deserve your loyalty.Sincerely,Toloa - Guest Service Manager

Dear Guest,Thank you for staying with us and for taking the time to review our hotel. I am very sorry to hear that you had a hard time turning on the shower. Our front desk staff are all aware to point out the instructions on how to operate the shower in your room upon arrival and it's part of our check-in process as well. If you stay with us again, please make sure to inform us of any issue in your room so we will better assist you in the near future. Again, thank you for being our guest and we hope you'll choose to stay with us when you're in San Francisco. Sincerely,Toloa - Guest Services Manager

Dear Yadira,Thank you for staying with us and for your review. We hope your future stay will be better than your previous one. Sincerely,Toloa - Guest Services Manager

Dear Louise M,Thank you for being our guest. It is disheartening to read that we did not live up to our usual standards, and we are truly sorry your stay was less than satisfactory. Unfortunately due to a sold out night we were unable to arrange your request to have your rooms next to each other but we did our best to have your rooms 2 doors away from each other. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely,Toloa - Guest Services Manager

Dear Guest,We would like to thank you for the stellar rating and for taking the time to review our property, we are always eager to hear back from our guest. We are pleased to hear that you had a great stay with us. However, I apologized for the inconvenience that you encountered during your stay. I have noted your comments and will be taking appropriate action to prevent these issues for our future guest. Thank you for taking the time to convey these issues to us. We're looking forward to host you again on your next visit.Sincerely,Toloa - Guest Services Manager

Dear Kullawee,Thank you for staying with us, we're very pleased that you enjoyed your stay and that you appreciated the comfort that we offer, as well as our warm hospitality. When traveling, there's nothing better than knowing that you've found a suitable place to stay close to the airport. If you require accommodation in South San Francisco close to the Airport again, we'd love to welcome you back.Sincerely,Toloa Tamaseu - Guest Services Manager

Dear Christina,Thank you for choosing to stay with us and for taking out your valuable time to give us your feedback. It is always a pleasure when our guests have enjoyable experiences with us, and I am especially pleased to read that you enjoyed the substantial breakfast that we offer and a helpful staff. We hope to see you very soon with us, it will be a pleasure to host you again.Sincerely,Toloa Tamaseu - Guest Services Manager

Dear Long,Thank you so much for taking the time to review our hotel. I am so pleased it met so many of your needs while in Comfort Inn & Suites. As far as the train noise, we will try our best to direct you to a courtyard view room for a better sleep next time you're here. We look forward to seeing you again soon.Sincerely,Toloa - Guest Services Manager

Good evening Mohammadjavad,Thank you for your feedback. Unfortunately we did not find any bedbugs in the room that you were assigned with plus we had an exterminator to come out on the next day to double check and find absolutely no bed-bug in the room. Again, thank you for your concern and have a great evening. Regards,Management

Dear Hami,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Toloa - Guest Services Manager

Dear Stephanie Angela,Thank you for your stay and for taking the time to share your experience with us. I am very concerned to hear those issues with the room conditions and did not make for a relaxing stay. As a valued guest, I know this is not the kind of experience you expect, and I am very sorry that we fell short. Kindly note that we do not take your comments lightly. I will be sharing this with our management to help us focus on improving the quality of our facilities and services. While we understand your stay was not 100% satisfactory, we sincerely hope to get another chance to give you a better experience on your next visit in the area.Sincerely,Toloa - Guest Service Manager

Dear Kathryn,Thank you for staying with us and for sharing your experience. I am happy that you were able to use our shuttle service to and from the San Francisco International Airport. However, I am sorry that you were not fully satisfied during your stay. Your feedback has been considered and will be shared with our management team. We are confident that necessary steps will be made, in order to achieve complete guest satisfaction. Again, thank you for staying and we hope you give us another chance to show you how great our hotel is.Sincerely,Toloa - Guest Services Manager

Dear Guest,Thank you for your stay and for taking the time to leave us feedback. We are very sorry to read your review regarding our WIFI connection. Your comments have been noted. We generally have a strong WIFI signal, so there must have been an issue on this particular occasion. Please know that we will be contacting our network provider to ensure that this was just a one-off incident. Again, we apologized for the inconvenience and we hope you'll choose to stay with us again in the near future.Sincerely,Toloa - Guest Services Manager

Dear Rose,Thank you for your glowing review. It is wonderful to hear that our hotel suited your needs at SFO so well. We especially appreciate your recommendation of our hotel, and we look forward to seeing you again when you return to this area.Sincerely,Toloa - Guest Services Manager

Dear Thomas,Thank you for your wonderful and informative positive review. Your feedback has been shared with our entire team. We strive every day to provide memorable experiences exceeding expectations for all our valued guests. Thank you again for sharing your comprehensive stay with us. We look forward to your return very soon.Sincerely,Toloa - Guest Services Manager

Dear Catherine,Thank you for staying with us and for sharing your experience. I am happy that you found our staff commendable and helpful. However, I am sorry that you were not fully satisfied during your stay. Your feedback has been considered and will be shared with our management team. We are confident that necessary steps will be made, in order to achieve complete guest satisfaction. Again, thank you for staying and we hope you give us another chance to show you how great our hotel is.Sincerely,Toloa - Guest Services Manager