Ratings based on 305 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom M

Wonderful experience

Posted Feb 1, 2015
This is perfect for business trips. People are efficient and above all super courteous at the hotel and at the Bistro. The room I had was so pretty and perfectly clean. I was there for a night only. I enjoyed the light food. I noticed clients were very laid back. And the staff called the nicest taxi driver ever for me in the morning. It was perfect!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom k

Awesome stay ever

Posted Jan 5, 2015
I love this place!!!! If i could live in the room i had i would lol....everything about this place was just great...no other hotel will ever out do this one
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 4, 2015
Staff were helpful and friendly. Room was well maintained as well the property.
Comment from Hotel Management
Jan 5, 2015 by Shane, Hotel Management
Dear Verified Traveler, Thank you for staying and providing your feedback. We value your insights and appreciate your comments. We will be sharing them with our Leadership Team and staff. Sincerely, Operations Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sacramento, CA

Very nice hotel; great location

Posted Nov 10, 2014
Pros: Great location. Good casual dining options nearby including coffee, smoothies, bagels, and burritos across the street. A short walk to the lagoon park
Cons: Free breakfast would help soften the cost of staying there.
Location: Good casual dining options nearby including coffee, smoothies, bagels, and burritos across the street. A short walk to the lagoon park
Nice hotel in a . A bit pricey (no breakfast included). Perfect location for people attending events on the lagoon.
Comment from Hotel Management
Nov 20, 2014 by Shane, Hotel Management
Dear S, Thank you very much for staying and providing us with your feeedback. We are happy to hear that you were able to enjoy our location and close proximity to various food and beverage offerings in addition the Leo Ryan Park and lagoon. I will be sharing your comments with our Leadership Team about our breakfast to ensure we address your concern. Thank you for your time and insights. Sincerely, Operations Manager
4 out of 5
Recommended
by Stefan W.from Germany

Tolle Lage, schlechter Service !

Posted Oct 23, 2014 on Hotels.com
Service schlecht,keine Straßenkarten für SF o.Ca.,schlechtes,teures Frühstück.nur schlechte Copie von Restaurands in Umgebung, sehr laute Gäste die im Innehof, auf dem Zimmern u, in den Fluren fangen spielen.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Oct 23, 2014
Friendly staff, convienent location, and big clean rooms.
Comment from Hotel Management
Oct 26, 2014 by Shane, Hotel Management
Dear Verified Traveler, Thank you for staying and proividing your feedback. We sincerely value your insight and graciously appreciate your generous comments about the staff and property. Sincerely, Operations Manager
2 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 16, 2014
I had a late arrival and had to wait at least 15 minutes for someone to respond to the door.
Comment from Hotel Management
Oct 17, 2014 by Shane, Hotel Management
Dear Verified Traveler, Thank you very much for staying with us and providing your feedback. We sincerely regret to hear that your stay with us was not a pleasurable one. I will be addressing your concern with our Operations Team to ensure we appropriately resolve this. I know that during the late night shift our auditors lock the door for safety and security reasons. Sincerely, Operations Manager
4 out of 5
Recommended
for Families
by YEN JUfrom Taiwan

Clean and quite

Posted Oct 9, 2014 on Hotels.com
Quite and clean room, very good hotel for business travel. Close to Costco and supermarket.
Comment from Hotel Management
Jan 3, 2015 by Operations Manager, Hotel Management
Dear Ye Ju, Thank you for staying and providing your feedback. We are happy to hear that you were able to enjoy our location and it matched your business needs nicely. Sincerely, Operations Manager
4 out of 5
Recommended
by A verified traveler

This suits my needs

Posted Oct 8, 2014 on Hotels.com
I was there for a business trip. The room was clean and bed was great. There is a Starbucks cross the street.
Comment from Hotel Management
Jan 3, 2015 by Operations Manager, Hotel Management
Dear Traveller, Thank you for staying and providing your feedback. We are delighted to hear about your stay and glad that you enjoyed our location and close proximity to various restaurants and outlets. Sincerely, Operations Manager
4 out of 5
Recommended
by Lucas

This traveler left a rating score only Posted Oct 8, 2014 on Hotels.com