Dear Ardell, Thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management

Dear STEPHANIE, We are truly grateful for your kind words about Extended Stay America. It is heartwarming to know that our polite staff and clean accommodations met your needs during a challenging time. Your comfort and well-being are important to us, and we look forward to welcoming you back for another peaceful stay. Wishing you all the best in your journey.Sincerely,Hotel Management

Dear William, Thank you for choosing us and sharing your experience at Extended Stay America. We are delighted you found good value for your money and that your room was nice and clean. Providing comfortable accommodations is a top priority for us, and we're glad we could meet your expectations in this regard. Your feedback about the grounds is valuable, and we will take it into consideration as we strive to enhance the overall experience for our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future!Sincerely,Hotel Management

Dear geping, Thank you for your feedback on our hotel's location. We are pleased that you found our proximity to local shopping areas convenient. Your input is valuable, and we look forward to welcoming you back.Sincerely,Hotel Management

Dear Steve, Thank you for the review. We truly appreciate your kind words about our convenient location and that this adds to your satisfaction. Your comfort is our priority. It was a pleasure hosting your visit, and we look forward to seeing you again.Sincerely,Hotel Management

Dear JASON, Thank you for selecting Extended Stay America during your trip. Reading about your experience with our associate brings us joy. We aim to meet and exceed our guests' expectations and are happy this was your case. Please revisit us for another stay that feels like a home away from home.Sincerely,Hotel Management

Dear Jacinto, Thank you for choosing Extended Stay America for your recent visit to our city. We are pleased to hear that you enjoyed the tranquil atmosphere of our accommodations and that our location contributed positively to your experience. Your kind words about our establishment will certainly be helpful for future travelers. We look forward to welcoming you back in the near future.Sincerely,Hotel Management

Dear Christopher, Thank you for this outstanding review and for selecting Extended Stay America for your visit. It is always wonderful to know how much our guests enjoy our efforts. We'll gladly share your kind words with our entire team. It was a pleasure hosting you, and we hope to see you again soon.Sincerely,Hotel Management

Dear John, We sincerely apologize for the challenges you encountered during your visit. Your feedback regarding your experience at the front desk and the unavailability of essentials is concerning. We understand the importance of a seamless stay and regret falling short of your expectations. Thank you for bringing these concerns to our attention, as it helps us identify how we can enhance our guest experience moving forward. If your travels bring you back to the area, we would welcome the opportunity to provide you with a much-improved accommodation.Sincerely,Hotel Management

Dear Kimhoun, We, the entire team at Extended Stay America, would like to express our gratitude for your kind comments about our hotel. We take pride in delivering exceptional service to all our guests, and we are thrilled to read that you had a delightful experience. Your kind words about our staff and their outstanding hospitality mean a lot to us. Thank you for choosing to stay with us, and we look forward to welcoming you back soon.Sincerely,Hotel Management

Dear Krajna Sioux, Thank you for reviewing your stay and for the generous words about our hotel being clean and friendly. However, we hope you will accept our apologies for the inconvenience with the sticky floors. We appreciate the constructive comment, as we always want to hear how we can enhance our guest experience. It is always a joy to see our guests excited about returning; we look forward to it. Thank you again, and safe travels.Sincerely, Hotel Management

Dear BEVERLY, Thank you for choosing us and sharing your feedback. We apologize for the inconvenience you encountered during your stay. We understand that a comfortable and restful environment is crucial for our guests, and we regret that we fell short of your expectations. Your feedback is appreciated, and it will help us address these concerns. We hope you might consider staying with us again in the future, allowing us the opportunity to provide a more enjoyable experience. Thank you for sharing your insights.Sincerely,Hotel Management

Dear David, Thank you for choosing us and reviewing your recent stay. We're delighted to hear that you found Extended Stay America's staff friendly and the room clean. Your positive feedback is much appreciated, and we're committed to providing a pleasant experience for our guests. We look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Management

Dear Jackie, Thank you for including Extended Stay America in your travel plans and sharing your review with fellow travelers. It is always gratifying to receive praise for exceeding expectations, and we are delighted you found everything about us satisfying. Thank you for taking time out of your day to recognize our efforts, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Hotel Management

Dear Santosh, Thank you for staying with us and leaving your feedback. Our guests' comfort and safety are our top priorities, so we regret falling short of your expectations and apologize for any inconvenience caused. Please know our front desk is staffed around the clock and is always happy to address anything that will make your stay more comfortable. If you'd like to provide further details or discuss your visit in more depth, please don't hesitate to reach out to us directly. We appreciate your feedback and hope to regain your trust in the future.Sincerely,Hotel Management

Dear Dylan, Thank you for taking the time to review our hotel. It is disappointing to read about your concerns, and we apologize for any frustration this has caused. Please know that processing transactions and refunds can take your bank a few business days. However, we hope you reach out to us at our hotel at your earliest convenience to settle this issue. Thank you for bringing this to our attention, and we appreciate your patience as we resolve this matter. We hope you allow us to redeem your confidence in us again.Sincerely,Hotel Management

Dear Guest, We apologize for the cleanliness issues you experienced in your room, particularly the hair in the tub. We will address this issue with our housekeeping team to ensure that our rooms meet the highest standards of cleanliness. We will review our breakfast options to see where we can do better. We also regret to hear about the water damage in your room. We will investigate this issue further and take steps to ensure that our rooms are well-maintained and free from any damage. Thank you for bringing these issues to our attention and for your understanding. We hope that you will give us another chance to provide you with a better experience in the future.Sincerely,Hotel Management

Dear Esau, Thank you for being our frequent guest and reviewing your experience at Extended Stay America. It's so nice to know you are pleased with the parking lots and the location close to many restaurants and that you enjoyed your stay. We work hard to provide high levels of service, and we will share your compliments about your visit. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Management

Dear John, We are pleased you chose Extended Stay America for your recent visit to the city. We are thrilled you loved our hotel and will certainly share your compliments with our entire staff. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice whenever you are in the area.Sincerely,Hotel Management

Dear Demetris, Thank you for selecting Extended Stay America and taking the time to write a review. Our goal is to provide our guests with exceptional service, so we are thrilled we succeeded during your stay. Your compliments are both rewarding and encouraging, and we will share this with the team to let them know their efforts are appreciated. Thank you for recommending us, and we look forward to having you with us again! Sincerely,Hotel Management

Dear Ronnie, Thank you for staying with us. We are glad you had a great stay but are disappointed knowing we did not meet every expectation. We will address your concerns regarding vending machines and keys with the appropriate individuals to ensure this does not happen again. We appreciate you bringing this to our attention, and we hope you will give us another opportunity the next time you are in the area.Sincerely,Hotel Management

Dear Sujit, Thank you for your feedback on your recent stay. We're happy to hear you enjoyed our amenities, including the in-room kitchen facilities and breakfast options. We strive to provide a home-like experience and are glad we achieved that for you. We're also pleased our reception staff accommodated your room request. Thank you for choosing Extended Stay America, and we look forward to welcoming you back.Sincerely,Hotel Management

Dear Miles, Thank you for staying with us. We are sorry you did not enjoy your stay and that we did not meet your expectations this time. We have noted your concern and will share them appropriately. We hope you will stay with us again so we can have an opportunity to provide you with a much better experience. It would be our pleasure to host you again.Sincerely,Hotel Management