Upon arrival, we thought the place was closed. The large sign was not lit up and the parking lot was completely empty. It was open, however. Only one other party appeared to be staying at the hotel, but they put us in the room right next to these people, which was odd. They did NOT have the heat running at all, so our room was 38 degrees F. when we arrived!! The bathroom was dirty (hairs on the toilet), and someone's t-shirt was on the floor behind a table. This place is obviously trying to cut corners to save money, but I doubt it will stay in business with the way they run things. The person checking me in didn't even give us a key envelope with our room number on it. I had to write the number down, so I wouldn't forget.