Spa Hotels & Resorts in Sanya

Grand entrance. Beauty is only skin deep. The worst experience ever with Kempinski hotels. Cob web found hanging across the posted bed. Bed linens are worn out. Used napkins are handed to customers. Poor choice and quality of food at the resturants. Had some of the best customer care experience with Kempinski's hotels across Europe. Really disappointed!

This is a world class resort facility. It is truly magnificent in every respect. It is one of the finest hotels I have ever had the pleasure of staying in. I can recommend this hotel with no reservations. If you stay here, you will not be disappointed.

Got shocked when opened the door. We arrived in the evening, the pool looks great with the lights. I also like the open space bed beside the poor and the open space bath-tube.

The Conrad in Sanya is beautifully positioned with fabulous gardens. Getting there was an adventure - the local airport is very small with essentially no assistance or English speaking staff. We only managed by luck to get into a cab, after facing abuse from van operators, who where very pushy. Fortunately i had seen a previous post that said the taxi fare was 150 - so was able to fend off demands for 400 and up! It is unfortunate that the hotel is not more forward in arranging transfers, like other hotels appeared to offer. Although the staff at the hotel are very polite, and try very hard, only a few of them have sufficient english to communicate your needs. We stayed in a Villia, which was beautifully positioned. Unfortunately the pool was not cleaned at all during the stay and by the 8th day was dirty. The cleaning staff did not seem to understand the issue. The gym is very very small, and half of the machines were not working. We were able to use the larger gym next door at the Hilton, but it was quite a walk. The afternoon tea and happy hour were very nice.

We stayed 3 nights during December 2014. The hotel was lovely although it was evident that it was a little bit older than some of the other hotels in the area. However, this did not take away from the excellent experience. The standard twin share room had two double beds with a large bathroom. The best thing about this hotel was its fantastic private beach. I took a walk along the private beaches of the same stretch and the Marriott's beach was the largest, flattest and most pleasant on the strip. Would highly recommend this hotel. Another highlight was the on-sute Quan Spa. Although very pricey the service was very lovely and added immensely to our stay.

We visited Sanya, Haitang Bay, Hainan as part of our greater trip to Hong Kong. We thought Sanya would be a nice place to visit for some heat and relaxation on a beach - and we were not disappointed with our decision. The resort was very large offering access to the only neighbouring hotel (not under construction) The Conrad. It has a beautiful large beach and many different swimming pools. Rooms were very spacious, clean and kept at a cool temperature to remove any humidity. Since the hotel is not close to anything, you only have the choice of eating at the hotel (but the hotel offered a promotion at the time for the restaurants). We upgraded our package to include the daily breakfast which included a variety of authentic Hainanian and Chinese cuisine as well as North American favourites. We enjoyed wonderful dinners at Pacifica and Taste 5 at Doubletree and Le Siene (at The Conrad). All served fresh seafood and vegetable options. Hotel offers complimentary shuttles into downtown Sanya (1.5 hours away) and we took advantage of that one day. Not much in the town but a good spot to pick up some local beer at a good price. We took a taxi back and it was very reasonable in price. The only troublesome part of our trip was the language barrier; mostly all people on the island of Hainan did not speak English (even at the hotel and airport). Communicating was challenging but we made it work. I would highly recommend this resort for anyone looking for complete relaxation.

Nice place to stay, staffs are good, hotel is awesome. A bit expensive but worth it.