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Reviews of Warwick Seattle

3.5 out of 5
Warwick Seattle
401 Lenora St, Seattle, WA

Reviews

7.4

Good

Rating 10 - Excellent. 613 out of 1841 reviews" "
Rating 8 - Good. 498 out of 1841 reviews" "
Rating 6 - Okay. 344 out of 1841 reviews" "
Rating 4 - Poor. 237 out of 1841 reviews" "
Rating 2 - Terrible. 149 out of 1841 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hope

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Night staff was very nice and accommodating. Made .y travel pleasant, less strenuous for sure
Stayed 1 night in May 2024
Response from Romain Chan - General Manager on May 23, 2024
Dear Hope,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Romain Chan - General Manager on May 23, 2024
Dear Michael,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Romain Chan - General Manager on May 22, 2024
Dear Justin,Thank you so much for taking the time to share your positive review about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 Excellent

Larron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to the waterfront and Pike Market
Stayed 2 nights in May 2024
Response from Romain Chan - General Manager on May 21, 2024
Dear Larron,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

8/10 Good

Anup

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
warm
Stayed 3 nights in May 2024
Response from Romain Chan - General Manager on May 20, 2024
Dear Anup,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 Excellent

Deonna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel allowed us to check in 5 hours early. Extremely friendly staff.
Stayed 1 night in May 2024
Response from Romain Chan - General Manager on May 19, 2024
Dear Deonna,Thank you for your wonderful feedback! We're thrilled to hear that our early check-in and friendly staff made your stay enjoyable. We look forward to welcoming you back soon.

10/10 Excellent

Alejandrina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff
Stayed 1 night in May 2024
Response from Romain Chan - General Manager on May 16, 2024
Dear Alejandrina,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 Excellent

Brianna

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice views, amenities open early. No microwavw in unit so one was brought to me. Very cool place.
Stayed 1 night in May 2024
Response from Romain Chan - General Manager on May 14, 2024
Dear Brianna,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

4/10 Poor

Bevan

Traveled with group, Traveled with partner
Disliked: Amenities, property conditions & facilities
Air conditioning was not working. Called twice during our stay and nothing was done about it.
Stayed 1 night in May 2024
Response from Romain Chan - General Manager on May 13, 2024
Dear Bevan,I sincerely apologize for the inconvenience caused by the air conditioning issue during your stay. Rest assured, we have promptly addressed and resolved the issue to ensure your comfort in the future.Thank you for bringing this to our attention, and we hope to welcome you back for a much improved experience.

4/10 Poor

Salma

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Was encountered with a dirty room. Dirty bandaids on the floor. Homeless man on the entrance steps inserting needle on his arm as we were trying to enter. Very unsafe.
Stayed 1 night in May 2024
Response from Romain Chan - General Manager on May 13, 2024
Dear Salma,I sincerely apologize for the unacceptable experience you encountered during your stay. Your safety and comfort are our top priorities, and we are addressing this matter urgently. Rest assured, we have robust security measures in place and are taking immediate steps to ensure incidents like these do not occur again.Thank you for bringing this to our attention, and we hope to have the opportunity to restore your faith in our hotel.

6/10 Okay

Maria

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Romain Chan - General Manager on May 13, 2024
Dear Maria,Thank you so much for taking the time to leave a review! We truly appreciate your feedback. While we apologize for any shortcomings during your stay, please know that we are committed to improving and providing the best experience possible for our guests. Your insights are invaluable in helping us achieve that goal. We hope to welcome you back soon for an even better experience.

8/10 Good

adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great for an older hotel. All staff were very friendly and exceptionally helpful. Would recommend
Stayed 3 nights in May 2024
Response from Romain Chan - General Manager on May 9, 2024
Dear Adrian,Thank you for choosing to stay with us at [Hotel Name]. We are delighted to hear that you enjoyed your experience with us. Our team takes great pride in providing exceptional service, and it means the world to us to receive such positive feedback. We truly appreciate your recommendation and hope to welcome you back soon.

10/10 Excellent

Randall, Winlock

Liked: Cleanliness, amenities, property conditions & facilities
The property was very good. The breakfast was very good too. You could choose anything on the menu.
Stayed 2 nights in Apr 2024
Response from Romain Chan - General Manager on May 6, 2024
Dear Randall,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service
Nice hotel good size rooms. Needs an update soon.
Stayed 1 night in May 2024
Response from Romain Chan - General Manager on May 9, 2024
Thank you for choosing to stay with us at Warwick Seattle. We're thrilled to hear that you enjoyed our spacious rooms and had a pleasant experience overall. Your feedback regarding updates is valuable to us, and we'll certainly take it into consideration. We hope to welcome you back soon for another enjoyable stay.

10/10 Excellent

BRUNO

Traveled with family
Liked: Cleanliness, property conditions & facilities
Z
Stayed 1 night in Mar 2024
Response from Romain Chan - General Manager on May 7, 2024
DearThank you so much for taking the time to share your positive review about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon. Bruno,

10/10 Excellent

celestino

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Apr 2024
Response from Romain Chan - General Manager on May 2, 2024
Dear Celestino,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

6/10 Okay

Micah

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Room wasn’t up to the standard of what I was paying for but the staff was excellent
Stayed 2 nights in Apr 2024
Response from Romain Chan - General Manager on May 2, 2024
Thank you so much for taking the time to leave a review! We truly appreciate your feedback. While we apologize for any shortcomings during your stay, please know that we are committed to improving and providing the best experience possible for our guests. Your insights are invaluable in helping us achieve that goal. We hope to welcome you back soon for an even better experience.

6/10 Okay

Frederick, San Diego

Traveled with partner
Liked: Cleanliness, staff & service
Room was decent. Bathroom water faucet was broken. Staff pk
Stayed 1 night in Apr 2024
Response from Romain Chan - General Manager on May 1, 2024
Dear Frederick,I apologize for the inconvenience during your stay. Although the room was decent, I regret that the bathroom faucet was broken. We're addressing the issue promptly to ensure a better experience for future guests. Thank you for bringing it to our attention.

6/10 Okay

Lee

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Romain Chan - General Manager on May 2, 2024
Dear Lee,Thank you so much for taking the time to leave a review! We truly appreciate your feedback. While we apologize for any shortcomings during your stay, please know that we are committed to improving and providing the best experience possible for our guests. Your insights are invaluable in helping us achieve that goal. We hope to welcome you back soon for an even better experience.

6/10 Okay

Juen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Everything was great but the first morning our light didn’t work for a few hours. When I got back later on the day it was fixed
Stayed 3 nights in Apr 2024
Response from Romain Chan - General Manager on Apr 30, 2024
Dear Juan,Thank you for your kind words about your stay with us. We're delighted to hear that everything met your expectations.We apologize for the brief power cut experienced during your visit. Your comfort is our priority, and we appreciate your understanding.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Romain Chan - General Manager on Apr 30, 2024
Dear Mary,Thank you so much for taking the time to share your positive review about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Romain Chan - General Manager on May 16, 2024
Dear Sarah,Thank you so much for taking the time to leave a review! We truly appreciate your feedback. While we apologize for any shortcomings during your stay, please know that we are committed to improving and providing the best experience possible for our guests. Your insights are invaluable in helping us achieve that goal. We hope to welcome you back soon for an even better experience.

10/10 Excellent

Addyson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely food
Stayed 2 nights in Feb 2024
Response from Romain Chan - General Manager on Apr 23, 2024
Dear Addyson,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 Excellent

Whitman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Only complaint was the breakfast included was somewhat contradicting. It only included 1 item on the menu. Didn't realize that until after ordering other items, but the food did taste delicious!!
Stayed 2 nights in Apr 2024
Response from Romain Chan - General Manager on Apr 22, 2024
Dear Whitman,Thank you so much for your kind words about our staff! We're thrilled to hear that you found them friendly and helpful during your stay. We apologize for any confusion regarding the breakfast menu, and we appreciate your feedback. We'll definitely look into making it clearer for our guests in the future. Despite the mix-up, we're glad you enjoyed the delicious food! We hope to welcome you back soon for another wonderful stay.

8/10 Good

Allison, East Wenatchee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Romain Chan - General Manager on Apr 23, 2024
Dear Allison,Thank you sincerely for sharing your positive feedback regarding your experience at our hotel. We're delighted to learn that your stay was enjoyable and that our services lived up to your expectations. Your feedback is immensely valuable to us, serving as encouragement for our team to consistently provide outstanding experiences for all our guests. We eagerly anticipate the opportunity to welcome you back soon, with the hope of earning a 5 out of 5 review.

10/10 Excellent

Joey

Stayed 3 nights in Apr 2024
Response from Romain Chan - General Manager on May 13, 2024
Dear Joey,Thank you so much for taking the time to share your positive review about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Romain Chan on May 13, 2024
Dear Molly,Dear Joey,Thank you so much for taking the time to share your positive review about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
I would love to visit Seattle again soon and Warwick Hotel would be a place for me to stay :)
Stayed 4 nights in Apr 2024
Response from Romain Chan - General Manager on Apr 21, 2024
Dear Bill,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of downtown Seattle. The hotel has a parking lot located right next to it, which is very convenient.
Stayed 2 nights in Apr 2024
Response from Romain Chan - General Manager on Apr 21, 2024
Dear Austin,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 Excellent

Chien Kou

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went over the rules to accommodate me with early show ups and able to secure the 2nd room directly across from mine. Kudos to the staff and made my day.
Stayed 1 night in Apr 2024
Response from Romain Chan - General Manager on Apr 21, 2024
Dear Chien Lou,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

6/10 Okay

Elizabeth, Downey

Traveled with family
Liked: Cleanliness
walking distance to most attractions
Stayed 3 nights in Apr 2024
Response from Romain Chan - General Manager on Apr 21, 2024
Dear Elizabeth,Dear Elizabeth,We sincerely apologize for any shortcomings you may have experienced during your stay. Your comfort and satisfaction are our top priorities, and we regret if we fell short of your expectations. Please know that we are committed to addressing any issues to ensure a more enjoyable experience in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a flawless stay.

10/10 Excellent

Deni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Romain Chan - General Manager on Apr 21, 2024
Dear Deni,Thank you so much for taking the time to share your positive rating about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Romain Chan - General Manager on May 9, 2024
Dear James,Thank you so much for taking the time to share your positive review about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 1 night in Mar 2024
Response from Romain Chan - General Manager on Apr 18, 2024
Dear James,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

6/10 Okay

pavan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the continental breakfast that was included was poor in quality and quantity. you might as well pay for the room without breakfast and go eat elsewhere. Even the staff & service at the restaurant was terrible. the front desk staff and service were all great.
Stayed 4 nights in Apr 2024
Response from Romain Chan - General Manager on Apr 17, 2024
Dear Pavan,I sincerely apologize for the disappointing experience you had with our continental breakfast and restaurant service during your recent stay. Your feedback is invaluable, and we are taking immediate steps to address the quality and quantity issues you encountered. Please know that this does not reflect our standard of service, and we are committed to ensuring a better experience for you in the future. I am glad to hear that our front desk staff met your expectations, and I hope we have the opportunity to welcome you back for a more enjoyable stay.

2/10 Terrible

Jessica

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is old, the area surrounding it is not the best. Very loud noise at night, weird drop ceilings in bathroom, linens are rough and old, smells like smoke. The list is long
Stayed 2 nights in Apr 2024
Response from Romain Chan - General Manager on Apr 17, 2024
Dear Jessica,I apologize for the subpar experience you had during your stay with us. Your feedback regarding the condition of our hotel, noise disturbances, and room amenities is deeply concerning. Please know that we take your comments seriously and are actively working to address these issues. We strive to provide a comfortable and enjoyable stay for all our guests, and your feedback helps us in our continuous improvement efforts. We hope for the opportunity to regain your trust and welcome you back for a much-improved experience in the future.

10/10 Excellent

Justine

Stayed 1 night in Apr 2024
Response from Romain Chan - General Manager on May 6, 2024
Dear Justine,Thank you so much for taking the time to share your positive review about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 Excellent

Akshay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hygiene and comfort
Stayed 1 night in Feb 2024
Response from Romain Chan - General Manager on Apr 16, 2024
Dear Akshay,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

8/10 Good

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to heart of the city, but quiet inside. I'd recommend it to others.
Stayed 3 nights in Apr 2024
Response from Romain Chan - General Manager on Apr 15, 2024
Dear Bill,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

6/10 Okay

Chevhaun

Disliked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Romain Chan - General Manager on Apr 16, 2024
Dear Chevhaun,Dear [Guest],Thank you so much for taking the time to leave a review! We truly appreciate your feedback. While we apologize for any shortcomings during your stay, please know that we are committed to improving and providing the best experience possible for our guests. Your insights are invaluable in helping us achieve that goal. We hope to welcome you back soon for an even better experience.

2/10 Terrible

Daniel

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid for an executive room, but did not get one. The hotel is dirty and rough. Looks like it hasn’t been vacuumed in weeks. Dingy, dirty overpriced and loud. I was very disappointed.
Stayed 1 night in Apr 2024
Response from Romain Chan - General Manager on Apr 15, 2024
Dear Daniel,I extend my sincerest apologies for the unsatisfactory experience you encountered during your recent stay with us. It deeply concerns us to hear that the room provided did not meet your expectations, particularly after paying for an executive room.We take cleanliness and comfort seriously, and it is disheartening to learn that the condition of your room fell short of our usual standards. Your feedback regarding the cleanliness and overall condition of the hotel is invaluable to us, and we are committed to addressing these issues promptly to prevent similar occurrences in the future.Please know that your comfort and satisfaction are our top priorities, and we are genuinely sorry for any inconvenience or disappointment caused. We value your patronage and hope for the opportunity to regain your trust and provide you with the exceptional experience you deserve.Thank you for bringing these concerns to our attention.

10/10 Excellent

Tauave, Puyallup

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place
Stayed 2 nights in Apr 2024
Response from Romain Chan - General Manager on Apr 13, 2024
Dear Tauave,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 Excellent

Bonnie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay for the price , very walkable to sites and amenities
Stayed 2 nights in Feb 2024
Response from Romain Chan - General Manager on Apr 11, 2024
Dear Bonnie,Thank you so much for taking the time to share your wonderful feedback about your recent stay with us. We are thrilled to hear that you enjoyed your experience at our hotel.It was our pleasure to host you, and we're delighted to know that you had a positive and enjoyable stay. Your kind words mean the world to us and serve as a great motivation for our team to continue providing exceptional service to all our guests.We hope to have the pleasure of welcoming you back soon for another memorable stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

10/10 Excellent

Jaden

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it here this was the second time staying at this hotel and myself and my son cannot wait to go back! Definitely making my membership with this company as the service is always welcoming, and the facilities and rooms are super clean. The food is a great price and good quality to! It is in the heart of downtown Seattle with shopping just around the corner, and Pike Place is a walkable distance.
Stayed 1 night in Apr 2024
Response from Romain Chan - General Manager on Apr 11, 2024
Dear Jaden,Thank you so much for taking the time to share your wonderful feedback about your recent stay with us. We are thrilled to hear that you enjoyed your experience at our hotel.It was our pleasure to host you, and we're delighted to know that you had a positive and enjoyable stay. Your kind words mean the world to us and serve as a great motivation for our team to continue providing exceptional service to all our guests.We hope to have the pleasure of welcoming you back soon for another memorable stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

10/10 Excellent

Laura, North Vancouver

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good. I travelled with another two couples and the last couple were placed two times in rooms that were already occupied. They almost got late to the concert we were attending because of that inconvenience. At the end they were placed in a huge and beautiful suite because they weren’t more rooms available. Service at breakfast at the restaurant was a chaos. Not enough staff
Stayed 1 night in Apr 2024
Response from Romain Chan - General Manager on Apr 11, 2024
Thank you sincerely for sharing your wonderful feedback on your recent stay with us. We're thrilled to learn that you had an enjoyable experience at our hotel. In response to your comments on breakfast service, we've expanded our team to ensure prompt and attentive service in our restaurant.Hosting you was a pleasure, and we're delighted to hear about your positive experience. Your kind words are incredibly motivating for our team, spurring us on to maintain our commitment to exceptional service for all our guests.Dear Laura,We look forward to the opportunity to welcome you back soon for another memorable stay. Should you have any further requests or preferences to enhance your next visit, please feel free to reach out.

6/10 Okay

Gisela

Stayed 1 night in Apr 2024
Response from Romain Chan - General Manager on Apr 30, 2024
Dear Gisela,Thank you so much for taking the time to leave a review! We truly appreciate your feedback. While we apologize for any shortcomings during your stay, please know that we are committed to improving and providing the best experience possible for our guests. Your insights are invaluable in helping us achieve that goal. We hope to welcome you back soon for an even better experience.

6/10 Okay

Shayne

Traveled with family
Liked: Cleanliness, staff & service
Easy access to all downtown attractions. Easy parking and access to hotel, clean rooms. Wasn’t impressed by the lack of hot water in mornings. Hot water can be limited when hotel busy. Hotel parking is stairs only, no elevator. Picture of hotel pool on Expedia makes the pool look big. Pool is small and hot tub is really small.
Stayed 2 nights in Mar 2024
Response from Romain Chan - General Manager on Apr 10, 2024
Dear Shayne,Thank you for your kind words regarding the cleanliness of our hotel. We are delighted to hear that you found your accommodations to be satisfactory.However, we regret to learn of the inconvenience you experienced due to the lack of hot water in your room in the morning. Please accept our sincere apologies for this issue. We understand the importance of having access to hot water, especially during your stay, and we are truly sorry for any disruption this may have caused to your comfort.Rest assured, our team is currently investigating the matter to identify the root cause and take appropriate measures to prevent its recurrence. Your feedback is invaluable to us in our continuous efforts to improve our services and ensure that all our guests have a seamless and enjoyable stay.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for a more pleasant experience.

6/10 Okay

Kayla

Traveled with family and small children
Disliked: Cleanliness
Not very clean
Stayed 1 night in Apr 2024
Response from Romain Chan - General Manager on Apr 10, 2024
Dear Kayla,We sincerely apologize for the inconvenience caused during your recent stay at our hotel. As a valued guest, we recognize the paramount importance of upholding cleanliness and hygiene standards, and we deeply regret that we did not meet your expectations in this regard. Please be assured that this matter has been promptly brought to our attention, and we are taking immediate measures to rectify the situation. Our utmost priority is to ensure that all our guests enjoy a comfortable and pleasant stay, and we are committed to enhancing our cleaning procedures to prevent similar occurrences in the future.Once again, please accept our sincere apologies for any inconvenience caused. We eagerly anticipate the opportunity to welcome you back in the future, where we aim to provide you with an exceptional experience that reflects the high standards we strive to uphold.

6/10 Okay

Mary

Our stay was ok. Didn’t like the fact that cleaning crew didn’t get to our room till 5:00 in the afternoon and didn’t clean, make the beds, or leave us towels
Stayed 2 nights in Apr 2024
Response from Romain Chan - General Manager on Apr 11, 2024
Dear Mary,I sincerely apologize for the delay in making up your room and the oversight in replacing the towels during your recent stay. This does not meet our standards of service, and we are taking steps to ensure it doesn't happen again. Your comfort is our priority, and we're committed to making it right.

6/10 Okay

Joel

Liked: Cleanliness, staff & service, amenities
They must have been doing some maintenance, but there was constant knocking sounds. Like some was lightly hammering. Nothing crazy, just annoying.
Stayed 2 nights in Apr 2024
Response from Warwick Seattle Hotel on Apr 9, 2024
Joel,Thank you so much for reviewing your stay with us. We are always working to improve our guest experience and repairing items in rooms as is this case and we were trying not to make noise but sometimes it is unavoidable. We look forward to your next stay with us. Best to you!