Ratings based on 2 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
4.5 Room cleanliness
3.5 Service & staff
4.0 Room comfort
5.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by ranoonfrom Kitchener, ON, Canadat

stunning!

Posted Dec 28, 2011
Pros: the restaurants, and the entertainment nightly show
It was reeal fun staying there. The kids activities were amazing. the beach was very clean and the view was stunning. will go back for sure. the staff is really friendly and very helpful, everyone is trying to serve at their best!
2 out of 5
by A verified travelerfrom Bahrain

What a disappointment

Posted Sep 29, 2011
I went with my sister for snorkelling - the reef is fantastic and we saw loads of fish, including a manta ray. But, and this is a big "but", the noise on the beach is at an unacceptable level. They have what they call "animation" for the Italians staying at the hotel and loud music was thumping out most of the day. It was so loud that we could hear it even when snorkelling far from the beach. This ruined it for me. You have to climb a lot of stairs to get up and down from the beach - this is very tiring (for more mature guests like me!!). The quality of food was not good and the service in the restaurants (especially at night) was abominable. One night, we had to wait one hour to be served - and often the food had run out by the time you got to it. I believe the hotel is severely understaffed, particularly in the food and beverage departments. I would not go back if you paid me. It is a shame because the reef is so good - also, I have to point out that many guests were trampling all over the coral which really upset me. I think notices in all languages should be placed in the rooms to educate people as to the fragility of the environment and the damage they are doing by treading on the coral.