Outdoor pool, sun loungers

Reviews of Wyndhamere Motel Shepparton

3.5 out of 5
Wyndhamere Motel Shepparton
65-67 Wyndham Street, Shepparton, VIC

Reviews

8.8

Excellent

Rating 10 - Excellent. 381 out of 684 reviews" "
Rating 8 - Good. 228 out of 684 reviews" "
Rating 6 - Okay. 45 out of 684 reviews" "
Rating 4 - Poor. 24 out of 684 reviews" "
Rating 2 - Terrible. 6 out of 684 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Antony

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Supplying free water bottles , chips and wine is excellent!
Stayed 1 night in Apr 2024

8/10 Good

Michael

Traveled with partner
Comfortable accommodation within an easy walk to town.
Stayed 3 nights in May 2024

8/10 Good

Andrew

Stayed 2 nights in Apr 2024

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception was lovely and helpful. Plenty of car spaces available, large enough to comfortably fit my work ute in. Room was clean/tidy and the bed was comfy. The free WiFi kept dropping out so I ended up using my phone to hotspot my laptop which was a bit annoying. All in all, I couldn’t recommend this place more if I tried. Will definitely be coming back next time I’m in Shepparton.
Stayed 1 night in Apr 2024

10/10 Excellent

Yen Yung

Stayed 1 night in Mar 2024

10/10 Excellent

Glenn

Stayed 1 night in Mar 2024

8/10 Good

Desley

Stayed 1 night in Mar 2024

8/10 Good

STEPHEN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good no fuss value. Free chips, chocolates, bottled water and an even a small bottle of wine were lovely touches.
Stayed 1 night in Mar 2024

10/10 Excellent

Frances

Traveled with partner
Liked: Staff & service, property conditions & facilities
Very nice accommodation
Stayed 1 night in Feb 2024

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We were pleasantly surprised at the little extras that were in our room. Will stay there again
Stayed 1 night in Feb 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

6/10 Okay

Grant

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Not what I expected
Didn’t realise i was staying in the older one bedroom apartment which had a terrible smell inside and couldn’t access wifi. Also the clothes line was broken so had to hang them out in the motel and was worried about them being stolen by street folk walking through the motels road to the next street
Stayed 1 night in Jan 2024
Response from Best regards, Wyndhamere Motel Team on Jan 30, 2024
Hello,Thank you for sharing your feedback about your recent stay. We apologize for any inconvenience you experienced during your stay in the older one-bedroom apartment. We strive to provide a comfortable and pleasant experience for all our guests, and we're sorry that we fell short of your expectations.Regarding the smell and the issue with the WiFi, we apologize for the inconvenience caused. We will address these issues promptly to ensure they do not occur in the future. As for the broken clothesline, we apologize for the inconvenience and will have it repaired as soon as possible.We take the safety and security of our guests and their belongings seriously. While we understand your concerns about the motel's location, we have security measures in place to ensure the safety of our guests and their belongings. However, we appreciate your feedback and will take it into consideration for future improvements.If there's anything else we can do to address your concerns, please don't hesitate to reach out to us. We value your feedback and hope to have the opportunity to provide you with a better experience in the future.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TV not working in Room 20 but otherwise lovely stay
Stayed 1 night in Jan 2024
Response from Best regards, Wyndhamere Motel Team on Jan 30, 2024
Hello,Thank you for your review and for choosing to stay with us. We're glad to hear that you had a lovely stay overall. We apologize for the inconvenience you experienced with the TV in Room 20. We appreciate you bringing this to our attention, and we will make sure to address the issue promptly.If there's anything else we can do to make your future stays even better, please don't hesitate to let us know. We value your feedback and look forward to welcoming you back in the future.

10/10 Excellent

Margaret

Stayed 1 night in Jan 2024
Response from Best regards, Wyndhamere Motel Team on Jan 30, 2024
Hello,Thank you for your excellent rating! We're thrilled to hear that you had a fantastic stay with us. It's always a pleasure to receive positive feedback from our guests.If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We appreciate your support and look forward to welcoming you back in the future.

10/10 Excellent

Paul

Stayed 1 night in Jan 2024
Response from Best regards, Wyndhamere Motel on Jan 30, 2024
Hello,Thank you for your excellent rating! We're thrilled to hear that you had a fantastic stay with us. It's always a pleasure to receive positive feedback from our guests.If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We appreciate your support and look forward to welcoming you back in the future.

8/10 Good

Syed Faisal

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Best regards, Wyndhamere Motel Team on Jan 30, 2024
Hello,Thank you for your rating and feedback. We appreciate your honesty. If there's anything specific you would like to share about your experience or any suggestions for improvement, please let us know. We value your input and strive to provide the best possible experience for our guests.If you have any further questions or need assistance, feel free to reach out. We're here to help.

8/10 Good

Cathi

Liked: Cleanliness, staff & service, property conditions & facilities
Happy with our stay. Thank you
Stayed 1 night in Dec 2023
Response from Best regards, Wyndhamere Motel Team on Jan 30, 2024
Hello,Thank you for your review and for choosing to stay with us. We're glad to hear that you had a happy stay and we appreciate your kind words. It's always our goal to provide a positive experience for our guests.If there's anything else we can do to make your future stays even better, please don't hesitate to let us know. We look forward to welcoming you back in the future.

4/10 Poor

Jack

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Wifi didn’t work Had to use AH bell to get my key at 5:30 ???
Stayed 1 night in Dec 2023
Response from Best regards, Wyndhamere Motel Team on Jan 30, 2024
Hello,Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with the WiFi and the after-hours key pickup. We understand how important it is to have a reliable internet connection and a smooth check-in process.Regarding the WiFi issue, we will investigate the matter and work towards resolving it to ensure a seamless connection for our guests. As for the after-hours key pickup, we apologize for any delay or confusion you may have encountered. We will review our procedures to ensure a smoother process for future guests.If there's anything else we can assist you with or if you have any further feedback, please let us know. We appreciate your input and hope to have the opportunity to make it up to you in the future.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property with nice nibbles/drinks on arrival
Stayed 1 night in Dec 2023
Response from Best regards, Wyndhamere Motel Team on Jan 30, 2024
Hello,Thank you for your wonderful review and for giving us a perfect rating! We're thrilled to hear that you enjoyed your stay at our property and that you appreciated the nice nibbles and drinks on arrival. It's always our goal to provide a warm and welcoming experience for our guests.If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back in the future.

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
stayed 2 nights and have no complaints. comfy room.
Stayed 1 night in Nov 2023
Response from Best regards, Wyndhamere Motel Team on Dec 7, 2023
Thank you for your review! We're glad to hear that you had a comfortable stay with us and that you have no complaints. Providing a comfortable and enjoyable experience for our guests is our goal, and we're thrilled that we were able to meet your expectations. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Natasha

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Very clean apartment and very friendly staff and service
Stayed 1 night in Nov 2023
Response from Best regards, Wyndhamere Motel Team on Dec 7, 2023
Thank you for your review! We're delighted to hear that you found our apartment very clean and our staff friendly. Cleanliness and excellent service are top priorities for us, and we're glad that we were able to meet your expectations. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.

8/10 Good

Ross

Stayed 1 night in Nov 2023
Response from Best regards, Wyndhamere Motel Team on Jan 30, 2024
Hello,Thank you for your rating. We appreciate your feedback. If there's anything specific you would like to share about your experience or any suggestions for improvement, please let us know. We value your input and strive to provide the best possible experience for our guests.If you have any further questions or need assistance, feel free to reach out. We're here to help.

10/10 Excellent

Barry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2023
Response from Best regards, Wyndhamere Motel Team on Dec 7, 2023
Thank you so much for your positive rating! We're thrilled to hear that you had a 5-star experience with us. Your satisfaction is our top priority, and we're glad that we were able to meet your expectations. We appreciate your support and hope to see you again soon.

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay property, but Air conditioner noisy in room and other people noisy next door to our room, caused us to lose sleep
Stayed 1 night in Nov 2023
Response from Best regards, Wyndhamere Motel on Dec 7, 2023
Thank you for your review. We apologize for the inconvenience caused by the noisy air conditioner in your room and the disturbance from other guests. We understand that a good night's sleep is important, and we regret that we fell short in providing a peaceful environment.We take noise-related issues seriously and will address this with our maintenance team to ensure that the air conditioner is functioning properly and not causing excessive noise. Additionally, we will remind our guests to be considerate of others and maintain a quiet atmosphere.We appreciate your feedback and will use it to improve our services. We hope to have the opportunity to provide you with a better experience in the future.

8/10 Good

Gita

Stayed 1 night in Nov 2023
Response from Best regards, Wyndhamere Motel Team on Nov 6, 2023
Hi Gita, Thank you for your review and for rating your stay with us. While we appreciate your feedback, it seems that there may have been some areas where we could have improved to make your experience even better. We value your input and will take it into consideration as we continue to strive for excellence. If there is anything specific you would like to share with us, please feel free to let us know. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.

10/10 Excellent

Kirstin

Stayed 1 night in Oct 2023
Response from Best regards, Wyndhamere Motel Team on Nov 6, 2023
Hi Kirstin, Thank you for your review and for giving us a perfect rating! I'm absolutely thrilled to hear that you had such a wonderful experience with us. It's always a pleasure to receive positive feedback and know that we've met your expectations. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and friendly helpful staff.
Stayed 2 nights in Oct 2023
Response from Best regards, Wyndhamere Motel Team on Oct 18, 2023
Hi Rachel, Thank you for your review! We're glad to hear that you found the bed comfortable and our staff friendly and helpful. Providing a comfortable and enjoyable stay is our top priority, and we're delighted that we were able to meet your expectations. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Callum

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy customer.
Stayed 2 nights in Oct 2023
Response from Best regards, Wyndhamere Motel Team on Oct 18, 2023
Hi Callum, Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your satisfaction is our ultimate goal, and we're delighted that we were able to meet your expectations. We appreciate your feedback and look forward to serving you again in the future.

10/10 Excellent

Kirstin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff, very happy to accommodate any requests.
Stayed 1 night in Oct 2023
Response from Best regards, Wyndhamere Motel Team on Oct 11, 2023
Hi Kirstin, Thank you for your review! We're thrilled to hear that our staff provided exceptional service and were happy to accommodate your requests. We pride ourselves on delivering excellent customer service and ensuring that our guests have a pleasant and comfortable stay. We will pass on your compliments to our team, and they will be delighted to hear that their efforts were appreciated. We appreciate your feedback and hope to have the opportunity to welcome you back for another exceptional experience.

10/10 Excellent

Sally

Stayed 2 nights in Oct 2023
Response from Best regards, Wyndhamere Motel Team on Oct 18, 2023
Hi Sally, Thank you so much for your positive review! We're thrilled to see that you had a great experience with us. Your satisfaction is our ultimate goal, and we're delighted that we were able to meet your expectations. We appreciate your feedback and look forward to serving you again in the future.

10/10 Excellent

Luke

Stayed 1 night in Oct 2023
Response from Best regards, Wyndhamere Motel Team on Nov 1, 2023
Hi Luke, Thank you for your review and for giving us a perfect rating! We're thrilled to hear that you had a great experience during your stay. Providing exceptional service and a memorable stay is our top priority. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

david

Stayed 1 night in Oct 2023
Response from Best regards, Wyndhamere Motel Team on Nov 1, 2023
Hi David, Thank you for your review and for giving us a perfect rating! We are absolutely delighted to hear that you had such a fantastic experience during your stay. It's always a pleasure to receive positive feedback and know that we've met your expectations. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.

8/10 Good

Manjit

Liked: Cleanliness, staff & service, property conditions & facilities
Close to city centre.
Stayed 2 nights in Sep 2023
Response from Best regards, Wyndhamere Motel Team on Oct 18, 2023
Hi Manjit, Thank you for your review and for choosing to stay with us. We're glad to hear that you found our hotel to be conveniently located close to the city Centre. We strive to provide a convenient and accessible location for our guests to explore the city. We appreciate your feedback and hope to have the opportunity to welcome you back for a 5-star experience in the future.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Best regards, Wyndhamere Motel Team on Oct 18, 2023
Hi Lisa, Thank you for your review and for choosing to stay with us. We appreciate your feedback and are glad to hear that you had a positive experience overall. If there is anything specific that we can improve upon to earn that 5th star from you, please let us know. We value your input and hope to have the opportunity to serve you again in the future.

8/10 Good

Raffaele

Stayed 1 night in Sep 2023
Response from Kaitlin. on Sep 17, 2023
Good afternoon Raffaele,We are greatly pleased to hear that you enjoyed your stay.We look forward to welcoming you again in the future.Safe travels.Kind regards,Kaitlin.Wyndhamere Motel Team.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice
Stayed 3 nights in Sep 2023
Response from Best regards, Wyndhamere Motel Team on Nov 1, 2023
Hi Paul, Thank you for your review and for giving us a perfect rating! We are thrilled to hear that you had a great experience and that you found our place to be a great choice. We strive to provide excellent service and a comfortable stay for all our guests. Your feedback is greatly appreciated, and we hope to have the opportunity to welcome you back in the future.

4/10 Poor

Vicki

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Wyndhamere Motel Team on Sep 12, 2023
Thank you for your feedback. We apologize that your experience fell short of your expectations. We would appreciate the opportunity to learn more about your specific concerns so that we can address them and improve our services. Please reach out to Office on (03) 5821 3088 to discuss your experience in more detail. We value your feedback and hope to have the chance to make it right. Thank you for bringing this to our attention.

6/10 Okay

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was good, but a couple of groups staying decided to party on till after 2.30 in the room next to mine.
Stayed 1 night in Aug 2023
Response from Wyndhamere Motel Team on Sep 5, 2023
Thank you for bringing this to our attention. We apologize for the disturbance caused by the noisy groups staying next to your room. We understand how important a peaceful and comfortable stay is for our guests. We will address this issue with our staff to ensure that appropriate measures are taken to prevent such incidents in the future. If you encounter any similar issues during your stay, please don't hesitate to contact our front desk, and we will do our best to resolve the situation promptly. We appreciate your feedback and hope to have the opportunity to provide you with a more enjoyable experience in the future.

10/10 Excellent

Justine

Stayed 1 night in Aug 2023
Response from Wyndhamere Motel Team on Sep 12, 2023
Thankyou Justine. Kind regards.

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and a decent size. Complementary snacks and wine a very nice touch. Happy to stay again.
Stayed 1 night in Jul 2023
Response from Wyndhamere Motel Team on Sep 5, 2023
Thank you for your review! We're glad to hear that you found your room clean and spacious. We're also pleased that you enjoyed the complementary snacks and wine, as we strive to provide a pleasant and welcoming experience for our guests. We appreciate your kind words and we would be more than happy to have you stay with us again in the future. If there's anything else we can assist you with, please let us know. Thank you for choosing our establishment.

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property to stay in. They were extremely helpful with any needs. Cleaning staff went beyond what you would expect. Friendly and efficient. Highly recommended.
Stayed 9 nights in Aug 2023
Response from Wyndhamere Motel Team on Sep 5, 2023
Thank you for your excellent review! We're delighted to hear that you had a wonderful stay with us and that our staff were helpful and went above and beyond to ensure your needs were met. We take pride in providing friendly and efficient service to our guests. Your recommendation means a lot to us. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to welcoming you back again soon!

8/10 Good

yvonne and graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Wyndhamere Motel Team on Sep 5, 2023
Thank you for your rating. We appreciate your feedback. If there's anything specific you'd like to share about your experience that led to the 4 out of 5 rating, please let us know. We value your input as it helps us improve our services for future guests. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Thank you for choosing our establishment.

8/10 Good

Trevor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No tea bags, no microwave, no cutlery or crockery, but very spacious and clean.
Stayed 1 night in Jul 2023
Response from Wyndhamere Motel Team on Sep 5, 2023
Thank you for your feedback. We apologize for any inconvenience caused by the lack of tea bags, microwave, and cutlery or crockery in your room. We understand that these amenities are important for a comfortable stay. We appreciate your positive comments about the spaciousness and cleanliness of your room. Your feedback is valuable to us as we continuously strive to improve our services. If there's anything else we can assist you with, please let us know. Thank you for choosing our establishment.

10/10 Excellent

Vanessa

Stayed 1 night in Jul 2023
Response from Wyndhamere Motel Team on Sep 5, 2023
Thank you for your excellent rating! We're thrilled to hear that you had a fantastic experience with us. We strive to provide top-notch service and amenities for our guests, and it's great to know that we met your expectations. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We appreciate your feedback and hope to see you again soon!

6/10 Okay

Olivia

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The bed was super comfy, The room had a bit of a smell when we first entered and needed airing out. Bathroom needs updating but did the job.
Stayed 2 nights in Jul 2023
Response from Kaitlin on Jul 9, 2023
Good afternoon Olivia,Thank you kindly for your review.The feedback regarding the room will be passed on to our housekeepers.Kind regards,Kaitlin.Wyndhamere Motel Team.

10/10 Excellent

Antony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Really good that they give free wine, water and snacks. An excellent idea!
Stayed 1 night in Jun 2023
Response from Kaitlin on Jul 9, 2023
Good afternoon Antony,We are extremely happy to hear that the free mini bar was enjoyed during your stay with us.Kind regards,Kaitlin.Wyndhamere Motel Team.

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for what we needed great location, very quiet and comfortable
Stayed 1 night in Jun 2023
Response from Wyndhamere Motel Team on Sep 5, 2023
Thank you for your review! We're thrilled to hear that our location was perfect for your needs and that you found the property to be quiet and comfortable. We strive to provide a peaceful and relaxing environment for our guests. If there's anything else we can do to enhance your experience in the future, please let us know. We appreciate your feedback and hope to welcome you back again soon.

6/10 Okay

james

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Service was lovely. Some parts of room a bit unclean but otherwise good. My main bug bear was the TV light flashing bright every 10 minutes through the night when TV was off. Made it hard to sleep. Otherwise a good stay
Stayed 2 nights in Jun 2023
Response from Wyndhamere Motel Team on Sep 5, 2023
Thank you for your feedback. We're glad to hear that you found our service lovely. We apologize for any cleanliness issues you encountered in your room. We take cleanliness very seriously and will address this with our housekeeping team to ensure improvements are made. We're sorry to hear about the issue with the TV light flashing, as we understand how important a good night's sleep is. We will investigate this matter further and take the necessary steps to rectify it. We appreciate your valuable feedback and hope to have the opportunity to provide you with an even better stay in the future. If there's anything else we can assist you with, please let us know. Thank you for choosing our establishment.

8/10 Good

Hannah

Stayed 1 night in Jun 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Zz
Stayed 1 night in Jun 2023