Ratings based on 419 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
99% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.6 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, NC

Wonderful staff, location, and facilities.

Posted Jun 24, 2015
Pros: Staff and location
Cons: Wonderfully Italian !
Location: Perfect location to visit Sorrento's main square, shops, and vendors. Great location for day trips to multiple locations.
The entire complex is beautiful, while dotted with lemon and orange trees around the pool and bar area. A lovely place to relax and enjoy Sorrento and the surrounding areas. Staff is very friendly and attentive to any needs or desires. Most recommended.
5 out of 5
Recommended
for Everyone
by A verified traveler from prairie village ks

Posted May 31, 2015
Cons: air conditioning
When we arrived the staff was very kind and ck in was fast and easy......received just what we were promised....great experience and the BEST location.......
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Lovely hotel in heart of Sorrento

Posted May 29, 2015
Pros: Friendly, helpful staff. Clean room. Free sparkling wine on arrival and private terrace off our room. Breakfast was good.
Cons: A little bit of noise transfers from surrounding rooms but nothing problematic.
Location: Pompeii, Herculaneum and Mt. Vesuvius easy to get to by train. Capri by ferry, again easy to do but not as interesting unless you like designer shops.
Hotel was central to Sorrento and it was an easy walk to the station for trips to Pompeii, Herculaneum and Vesuvius. Also easy to walk down to the port for a trip to Capri. You need to be reasonably fit for the walk back up! Very easy if you don't speak any Italian as most local people speak English. Our attempts at speaking Italian were well received even when we made mistakes.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very handy to everything.

Posted May 16, 2015
The staff were very helpful in every way. Location was great and facilities everything one could wish for. Good shopping and restaurants close by.
5 out of 5
Recommended
for Everyone
by A verified traveler from new york state

Nice hotel in center of town

Posted May 13, 2015
Great location, reasonable price, staff very warm and helpful. Room was clean. Complimentary breakfast was amazing. Would go back.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tréntola-Ducenta

Bella struttura a due passi dal centro di Sorrento

Posted Apr 21, 2015
Ottima esperienza ed ottimo soggiorno. Alloggiare in questo Hotel è un vero piacere, tutto è stato all insegna della perfezione. Non ho altre definizioni per meglio esemplificare il tutto! Eccellente ed Eccezionale !
5 out of 5
Recommended
for Everyone
by A verified traveler from C

Friendly, welcoming hotel, fantastic location

Posted Apr 19, 2015
A really delightful place to stay, just off the main town square and thus a few minutes walk from everywhere in Sorrento itself, including the many restaurants and the cathedral. Staff were friendly and helpful at all times, the place was spotless and the decor charming. Breakfast a decent buffet with superb coffee and fruit from the hotel's own trees. We booked a standard double, but we were lucky enough to be upgraded to room 500, with its own private terrace.
5 out of 5
Recommended
for Families
by A verified traveler from Herts, UK

Lovely hotel

Posted Apr 18, 2015
Pros: The reception staff are fantastic. They gave us some great restaurant recommendations and were always happy to provide advice on travel options.
Location: We enjoyed Pompeii, Vesuvius and a bus ride along the Amalfi coast to Ravello
This hotel was perfect for our family of 3. It's located in the middle of Sorrento but is quiet and relaxing, the staff are delightful and so helpful and the beakfast was delicious. Our rooms were quite small and basic yet authentic for the area and tastefully furnished and were set around a lovely pool and citrus fruit trees.everywhere was spotlessly clean.
5 out of 5
Recommended
for Everyone
by A verified traveler from West Midlands

Lovely hotel in great location

Posted Apr 15, 2015
Pros: Everything-the food, location, staff and the room!
Cons: We would have loved tea/coffee making facilities in our room.
Location: Fantastic location for visiting the Amalfi coast with it's stunning views, ferries go from the marina to Capri. There are frequent trains to Pompei.
The hotel is really close to the main square with its bars and restaurants but it's lovely and quiet. The station is only 5 mins walk away for people wanting to explore the area. The staff at the hotel were fantastic-really friendly and helpful. We had a garden room which was spacious, well furnished and very clean. The breakfast buffet was excellent. A great place. We would love to return.
5 out of 5
Recommended
for Everyone
by A verified traveler from california

Convenient location

Posted Apr 14, 2015
Cons: Bar area is too large and open to be inviting.
Very friendly, helpful staff; able to book guides and drivers through the hotel. Easy check-in and check-out. Well-maintained property adjacent to the old mill and ancient city wall. The location was close to the train station, good restaurants, and shopping. Excellent breakfast buffet and nice pool area.