Ratings based on 135 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Friendly staff

Posted Jul 28, 2014
This hotel is just ok. Rooms need some remodeling. They charge for wifi? C'mon! Sheets are very hard, plastic like. Pool was small, noises and the chlorine vapors were so bad we had to leave the room. The price is not in line woth amenities.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Great view from our room. Loved being on the 10th

Posted Jul 28, 2014
Pros: Everything you needed was in one place. Food, laundry, bar etc.
Location: Went to historical Hannibal, Mo and was disapointed in how dead the town was.
Great place to stay. Many good restaurants within walking distance. Hotel has a very good restaurant and cafe on site.
5 out of 5
Recommended
for Everyone
by A verified traveler

Always Enjoy the Crown

Posted Jul 21, 2014
The Crown Plaza in Springfied, Illinois is one of the most convenient and easily accessible hotel properties. Check in is easy and the rooms are comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from springfield, il

Nice hotel

Posted Jul 6, 2014
The rooms were nice but need to be a little better cleaning. The tub had a small chip in it. I still love the bed. It's so comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Nice hotel

Posted Jun 27, 2014
Pros: Pleasant staff, didn't explore around (stayed just a night) and nice comfy bed!
Cons: fix the doors!
Location: lots of dining options! we were there on a quick one day business trip so didn't have time to explore.
We stayed one night. Really comfy beds! Nice view. Lots of restaurants around. The only annoying thing is that the doors slam oddly upon closing, so we heard loud slamming constantly as people would leave.
4 out of 5
Recommended
for Everyone
by Stu from Port Byron, Ill.

Posted Jun 24, 2014
Pros: Close to activities in the area.
Location: Lots of history in Springfield.
Had a Great time in Springfield, and a very good Motel.
2 out of 5
Recommended
for Everyone
by Kathy from sherman , TX

Nice hotel but poor maid service

Posted Jun 16, 2014
Fitted Sheet on the bed was either too small or turned the wrong way
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted May 30, 2014
Enjoyed our one night there. The pool was very nice.
2 out of 5
by A verified traveler

Like staying at a Motel 6 but double the money

Posted Apr 7, 2014
The very first thing the stool was plugged..we had made reservations for 6 people 1 told them one room needed 2 beds but when we got to or rooms both had only one bed went back down and told them they said that was all they had not fun sleeping 4 in 1 bed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very pleasant atmosphere

Posted Mar 31, 2014
While I feel mislead about the location (not close to shopping and ended up being right next to the highway), it was very nice inside, the room was spacious and the kids loved that the pool was on the top floor!