Room, 1 King Bed, Jetted Tub | Jetted tub
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Reviews of Mansion View Inn and Suite

2 out of 5
Mansion View Inn and Suite
529 S. 4th Street, Springfield, IL

Reviews

5.6
Rating 10 - Excellent. 78 out of 913 reviews" "
Rating 8 - Good. 181 out of 913 reviews" "
Rating 6 - Okay. 255 out of 913 reviews" "
Rating 4 - Poor. 195 out of 913 reviews" "
Rating 2 - Terrible. 204 out of 913 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

4.4/10

Amenities

5.0/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

8/10 Good

Bryant

Business traveler
Liked: Cleanliness, staff & service, amenities
The property is under new management very quiet and clean. Need updating, hopefully the new ownership will make that happen sooner rather than later. Overall I was comfortable, rates were very reasonable I must say. Will stay again
Stayed 1 night in Apr 2024

4/10 Poor

Jay

Business traveler
Disliked: Cleanliness, amenities
Where to start...stains on the comforters...well worn toilet seat...bathtub very slow to drain...stains on ceiling...not all the lights worked...carpet was, well, sticky. Im sure it was a nice place back in the day. But now you can tell it isnt kept up very well. A positive - I didn't see any bugs anything and the bed was comfy. Then again...what do you want for $59 per night.
Stayed 1 night in Apr 2024

2/10 Terrible

Patti

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this property because of its proximity to the Capitol and its affordability. Well, you get what you pay for. It was generally shabby and dirty from the walls, to the carpet and surfaces. My non smoking room had an ashtray on the nightstand and smelled of mildew. The bathroom toilet had obviously not been cleaned and there were feces on the seat and rim. Luckily I had some sanitizing wipes and cleaned it up. Gross. The bed had been sloppily made and when I pulled down the top sheet there were more poop stains and/or menstrual stains in many places. I slept on top of towels in my clothes. It was horrible. The hair dryer didn’t work and there was a full food container outside my door the entirety of my stay. Did I mention it’s also close to the train? When I went to the office to complain I found the manager asleep on the floor of the office. He was apologetic and returned my $20 deposit. The room did have a microwave, mini fridge and good air conditioning but I’ll definitely stay somewhere else on my next trip to Springfield.
Stayed 2 nights in Apr 2024

2/10 Terrible

Michelle

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is HORRIBLE! Unfortunately, it is Nurses Day at the Capital so the better places are booked. I almost decided to sleep in my car. I cannot rate this any worse. My phone did not work, the TV was an issue, room smells like smoke, the mattress feels good. I will be miserable tonight.
Stayed 1 night in Apr 2024

4/10 Poor

Cadence

Disliked: Staff & service, property conditions & facilities
it is a motel / motor court set up. The bath tub did not drain at all, only half of the lamps in the room turned on and the mini fridge was unplugged / did not work.
Stayed 2 nights in Apr 2024

2/10 Terrible

Dan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Yolanda

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property should never reach a site for a stay this is THE most disgusting place I’ve ever seen. I have not been to sleep waiting for daybreak to get out of here. Also making a doctors appointment may have scurvy.

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a weekend stay.
Stayed 2 nights in Mar 2024

4/10 Poor

Justine

Disliked: Cleanliness, staff & service, property conditions & facilities
Old, run down, dirty, room wasn’t well lit and staff could use some serious hospitality training. Spend the extra money and stay somewhere else, this hotel’s accommodations are definitely not worth the small discounted price.
Stayed 3 nights in Mar 2024

2/10 Terrible

Deandre

Disliked: Cleanliness, property conditions & facilities
Empty property. They’re only renting half the hotel. Rooms looks like nothing they post on their website. The sheets had burn holes in them. Holes in the walls and roaches in the room. Tv didn’t work. They didn’t want to do anything about the roaches or even switch my room. They don’t open the front door until 7am even though they have a door bell.
Stayed 2 nights in Mar 2024

4/10 Poor

Marco

Stayed 2 nights in Jan 2024

2/10 Terrible

Lynette

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nasty!!!! Pet stains and smells in the carpet. Used towel and soap left in the bathroom, cold in the room even with heater on as high as it can go.
Stayed 4 nights in Jan 2024

4/10 Poor

Nicholas

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cracks in the ceiling of the bathroom with things peeling. As well as in the bedroom! Checked in late Friday was asked if I would like housekeeping said YES, then the next day left in the morning came back around 1-2pm no room service called and was argued with and told to come down with my dirty towels myself! Was in a non smoking room that smelled like smoke and that had the coffee pot used as an ashtray very disappointing
Stayed 2 nights in Dec 2023

2/10 Terrible

Robert

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tub would not drain. Hairs on floor of the bathroom that were not mine. Filthy carpet afraid there were bed bugs. Got pictures and I’m notifying the Springfield chamber of commerce and filing a complaint. Embarrassment to the city, especially since it’s across from the Governor’s Mansion. Not for tourists or business travels.
Stayed 1 night in Nov 2023

4/10 Poor

Keith

Traveled with family
Disliked: Staff & service, property conditions & facilities
Dirty dark staircase up to the room. Trains coming by through the night making ungodly loud noises. Will not go back there.
Stayed 1 night in Oct 2023

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Adequate for the price, great location.
Adequate for what we needed. We were looking for something close to most of the Lincoln sites and Amtrak station. Hotel is a 10 minute walk from train station and 6 minutes from Lincoln’s home. It’s about a 15 minute walk from Lincoln’s museum and library. Many places to eat uptown about 10 minutes away. We found a great breakfast place “6th St. Cafe”. Easy walk from everything. The hotel was a great location, however, it could use some upgrades. My sisters room (accessible) had a bed that had a large sagging middle section. She had a little trouble “rolling” out. She found a bunch of trash behind one of the nightstands that had fallen behind it from previous occupants. Our room was okay, just some cosmetic stuff. One of the lights were out over the sink area making it dim for my wife to put on makeup. The toilet handle was very loose. I thought it might fall off every time I flushed. Close quarters in the bathroom. Needed to side step between the toilet and the tub to get the door open or else had to duck under towel rack to open the door. Bed was comfortable, and had a mini fridge and microwave to use for leftovers. An occasional train behind hotel was loud when they did come through, but nothing can be done for that. For the price it’s a good place since you probably won’t be using it much other than sleeping.
Stayed 3 nights in Oct 2023

10/10 Excellent

Merlyn

Stayed 1 night in Oct 2023

2/10 Terrible

Emily

Traveled with family and small children, Business traveler
Disliked: Staff & service, property conditions & facilities
no pool no breakfast
Stayed 2 nights in Oct 2023

6/10 Okay

Michael

Liked: Staff & service
Disliked: Amenities
It's near a Frank Lloyd Wright house.
Stayed 1 night in Aug 2023

6/10 Okay

Laura

Business traveler
Disliked: Cleanliness, property conditions & facilities
El aroma al entrar es fuerte como a viejo .todo los muebles muy viejos la carpeta espejos sucios y se tapo la tina .la destaparon asta el dia siguiente .
Stayed 2 nights in Oct 2023

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff very nice and efficient. Good location for Lincoln House and surrounding area.
Stayed 1 night in Oct 2023

2/10 Terrible

Dakotas

Stayed 2 nights in Sep 2023

6/10 Okay

Nolan

Stayed 1 night in Sep 2023

2/10 Terrible

Stephanie

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT STAY HERE. We left and stayed somewhere else. Room was in disrepair, grimy, plaster disintegrating, stains on the beds and no covers on the duvets. Deadlock didn’t work. Room stank of cigarettes. Area was so dodgy. Absolutely frightening. Stay away.
Stayed 1 night in Sep 2023

6/10 Okay

Andrea

Business traveler, Traveled with partner
Expensive for the quality. I payed the same amount for 2 nights here as I did for 7 nights elsewhere. There was no breakfast either.
Stayed 2 nights in Sep 2023

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Very basic
Hotel needs updating, train runs behind the hotel, room was not soundproof like described. The hot water was warm after you had to let it run for 5 minutes per the front desk. If you are looking for a room with a bed this is your hotel.
Stayed 1 night in Sep 2023

4/10 Poor

Connie

Traveled with group
Liked: Room comfort
Disliked: Staff & service
Stay Review
Busy train tracks right behind the hotel. They never cleaned the room while we were there. We had to take our dirty towels down to the front desk to exchange for clean ones. It was clean when we arrived. They were prompt in addressing the clogged drain in the tub. Doesn’t have an elevator, so the stairs are hard on bad knees and hips.
Stayed 5 nights in Sep 2023

2/10 Terrible

Andre

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rug on the floor was just filthy looked at least 10 or years old, very low running water and no elevator and we where put on second floor I had to carry all are luggage up two flights of stairs, and so did my wife with a bad knee from a replacement and on a cane it was the worst trip with the worst hotel stay I've ever been though I would never use them again or recommend them to no one
Stayed 5 nights in Sep 2023

6/10 Okay

Angelia

Traveled with group
Disliked: Amenities, property conditions & facilities
Convenience
Stayed 1 night in Sep 2023

8/10 Good

Kathleen

Traveled with partner
Liked: Staff & service
Within walking distance of capital building and other sites quality restaurant next door
Stayed 1 night in Sep 2023

2/10 Terrible

Travis

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the room they put us in had bed bugs and smelled dirty and nasty the lady was rude about it and when i asked for a refund she refused and said there is no refunds
Stayed 2 nights in Aug 2023

10/10 Excellent

Alexis

Stayed 1 night in Aug 2023

4/10 Poor

Cortney

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bugs in room dead and alive
Stayed 1 night in Aug 2023

2/10 Terrible

Zachary

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were told that they would not except my boyfriends card.
Stayed 1 night in Aug 2023

4/10 Poor

Darla

Stayed 1 night in Aug 2023

8/10 Good

Ryan L

Business traveler
I’ve stayed here several times recently. The desk staff is very friendly and helpful. Decent beds, clean towels and Linens, rooms could use some updating and more thorough cleaning/ vacuuming. All in all good for the price. Motel is close to several local sites. Good parking.
Stayed 3 nights in Aug 2023

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing surprising or exception about the Mansion View Inn, and that is what made it a great lodging experience. Check-in was smooth and easy, the room was not fancy but well appointed, and everything that was needed and expected was provided.
Stayed 1 night in Aug 2023

8/10 Good

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checking in at Manor Suites
Room was ok.Front desk employee was friendly and helpful .
Stayed 1 night in Aug 2023

2/10 Terrible

Linda

Disliked: Cleanliness, property conditions & facilities, room comfort
TOTAL ZERO!!!
The room had NO fridge or microwave...the tub was dirty...sheets were dirty...tiny bugs were on the towels...NO elevator and my room was on the 4th floor (he said it was all booked up)...fruit flies in every room (we had NO food in the rooom, couldn't figure out where they came from. The WORST place I have EVER stayed in my life!!! Oh, NO chain lock on the door. Parking lot was dirty and nasty...dude at the desk was hard to understand, but pleasant...TV had NO menu button on remote...
Stayed 1 night in Aug 2023

6/10 Okay

Medenna

Traveled with family
Disliked: Staff & service, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

Joseph

Disliked: Property conditions & facilities
It was ok but I will not go back
Stayed 2 nights in Aug 2023

2/10 Terrible

Daniel, Chicago

Stayed 2 nights in Aug 2023

2/10 Terrible

Sue

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Marcin

Meh.
Stayed 2 nights in Aug 2023

2/10 Terrible

Zelma

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff doesn’t properly clean the rooms there was blood on one of the walls we found hairs in the bed and were ate up by bed bugs the manager is completely rude the room smelled like mold the sheets and blankets were dirty had stains on them
Stayed 1 night in Aug 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On thy road again solo.
Rooms was clean, microwave & Refrigerator for food, shower accommodations for elderly & disabled, quiet neighborhood. Nice stay. Thank you.
Stayed 1 night in Aug 2023

4/10 Poor

Richard

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Uggg
This place was dirty, run down and sketchy. Woukd not recommend
Stayed 1 night in Aug 2023

10/10 Excellent

Rita

Stayed 1 night in Aug 2023

6/10 Okay

PAUL

Business traveler
1 counted 4 trains that ran behind the property after I checked in. Dated but okay property....it fit my 1 night needs.
Stayed 1 night in Aug 2023

2/10 Terrible

Christine

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was disgustingly filthy, the carpet was gross, the furniture was falling to pieces, they had no coffee maker in the room, no phone, the ice machine near our room did not work! There was missing art work from the walls, the walls were dirty, beds were broken and felt like laying on a cement slab! Considering that this place was across the street from the Governor's Mansion, you would think that they would do some major updates and repairs to make it a showplace and not a disgrace! The pictures on their web site are NOT anything like this place really looks! Sleazy, run down dump is what it actually is!
Stayed 1 night in Aug 2023