Reception

Reviews of Dvele Inn

4 out of 5
Dvele Inn
26 Monkstown Rd, St. John's, NL

Reviews

8.4

Very Good

Rating 10 - Excellent. 4 out of 5 reviews" "
Rating 8 - Good. 0 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional stay for my first business visit to St. John's The inn was so carefully curated with details. The bed was of my best sleeps ever. I wasn't expected linen sheets that smelled so heavenly. I will definitely be back on my next trip to St. Johns in fall. ODM- business traveller from Calgary
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My client visiting St. John's stayed at Dvele and had a quiet relaxing and personally tailored experience.
Stayed 2 nights in Oct 2023
Response from Marie on Oct 30, 2023
We are so very pleased they enjoyed their stay. It was a pleasure.

10/10 Excellent

Thomas, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Highly recommend
Response from Marie on Oct 23, 2023
Thank you for your kind words. We hope to see you again. when you are next in Newfoundland.

2/10 Terrible

Tracey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Marie, Inn Manager on Sep 20, 2023
Good day Tracey,We sincerely apologize for any inconvenience you may have experienced during your brief 45-minute stay with us. During your short visit, we understand that you shared some concerns with our Innkeeper. These included a leaf on the porch (caused by an unexpected gust of wind), the perception of our furniture being lovely (which we are delighted to hear), and the pricing being higher than expected (noted, though the rate was confirmed during your reservation).Our owner personally reached out to you in an attempt to address your concerns, but unfortunately, we did not receive a response from you. Despite our strict no-refund policy, we made an exception in your case and issued a full refund, as we genuinely value your satisfaction.Our previous reviews have been overwhelmingly positive, and we believe that a 1-star review may not fully reflect the exceptional experiences we strive to provide to all our guests. Thank you for considering our perspective, and we hope you might reconsider your review in light of the efforts we made to address your concerns.– Marie, Inn Manager

10/10 Excellent

Simon

Liked: Staff & service, room comfort
Great stay
What a stay! Gorgeous building, done extremely stylishly, minutes away from the historic strip in St. John's. The hosts were responsive, helpful, and warm; the breakfasts were great (especially before long hikes!); the rooms were beautiful. Cocktail hour didn't hurt either ;) A lovely time. Thank you for making my wife's birthday celebration extra special.
Stayed 3 nights in Jun 2023
Response from Dvele on Jun 27, 2023
Thank you Simon. We are so glad you enjoyed your stay. Hope to see you again some day.