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Reviews of The Wildwood Hotel

3.5 out of 5
The Wildwood Hotel
2801 Fountain Pl, Wildwood, MO

Reviews

8.8

Excellent

Rating 10 - Excellent. 811 out of 1279 reviews" "
Rating 8 - Good. 268 out of 1279 reviews" "
Rating 6 - Okay. 123 out of 1279 reviews" "
Rating 4 - Poor. 44 out of 1279 reviews" "
Rating 2 - Terrible. 33 out of 1279 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James, Port St Joe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, very clean. Bed was too soft
Stayed 3 nights in May 2024
Response from The Wildwood Hotel Team on May 12, 2024
Hello James! Thank you for the excellent rating of 5 out of 5! We are happy to hear you enjoyed your stay, and we were so glad to have you. Thank you for providing your feedback regarding our beds - we always want to hear the good and the bad so we can continue to strive for guest satisfaction. We hope you plan to stay with us again in the future!

10/10 Excellent

Annette

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy our stays at the Wildwood Hotel. All Staff members are friendly.
Stayed 2 nights in Apr 2024
Response from The Wildwood Hotel Team on May 10, 2024
Hello Annette! Thank you for the excellent rating of 5 out of 5! We are happy to hear you enjoyed your stay, and we were so glad to have you. We look forward to seeing you again in the future!

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from The Wildwood Hotel Team on May 10, 2024
Hello Kenneth! We are happy to hear you enjoyed your stay - we were so glad to have you. We very much hope you plan to stay with us again in the future!

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from The Wildwood Hotel Team on May 9, 2024
Hello David! We are happy to hear you all enjoyed your stay with us - we were so glad to have you. We hope you will stay with us again in the future!

10/10 Excellent

Amber

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this property! The beds are wonderful and so are the comforters and pillows. I wish I knew where the the pillows and comforter are from so I could purchase them for my own home.
Stayed 1 night in May 2024
Response from G on May 8, 2024
Hello Amber,We are so pleased you enjoyed your stay with us. I can tell you our pillows are Dream Escape and the down alternative comforters are Tempo. We buy from a commercial company, but they may have retail supply as well. We hope to see you again soon!

10/10 Excellent

Tanner

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that they have a laundry facility. The staff are super friendly and very accommodating!
Stayed 1 night in May 2024
Response from G on May 8, 2024
Good afternoon Tanner,We are pleased you have enjoyed your stay with us, and that you were able to get your laundry done while traveling. Thanks for your review!

10/10 Excellent

Rhonda, Lawton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room. Breakfast wasn’t anything to talk about.
Response from G on May 8, 2024
Hello Rhonda,We are so happy you enjoyed your room. We appreciate your review and are always trying to improve. We hope to see you again in the future.

10/10 Excellent

Lillian

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very helpful!
Stayed 1 night in May 2024
Response from G on May 6, 2024
Hello Lillian,We are very pleased you have enjoyed your stay with us. We appreciate your feedback and our staff will be glad to hear you found us helpful. We try. We hope to see you again in the future.

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from G on May 7, 2024
Hello Adrienne,We are pleased that you have enjoyed your stay with us. We look forward to accommodating you in the future and appreciate your feedback.

10/10 Excellent

Tanner

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great place to stay
Stayed 1 night in May 2024
Response from The Wildwood Hotel Team on May 2, 2024
Hello Tanner! Thank you for the excellent rating of 5 out of 5! We are happy to hear you enjoyed your stay, and we were so glad to have you. We very much hope you plan to stay with us again in the future!

6/10 Okay

Jennifer

Liked: Cleanliness, property conditions & facilities
Great room. Room was clean. Breakfast was good. Nice selection. Called the day after leaving our room when we noticed one set of our earbuds pinged there and front desk said they are not there. Gave them my info and they said they would call me back after talking with house keeping. Never heard back.
Response from The Wildwood Hotel Team on Apr 22, 2024
Hello Jennifer! We are happy to hear you enjoyed your stay - we were so glad to have you. We're sorry to hear that you were disappointed in our follow-up concerning your missing items - we do not currently have anything in the Lost & Found matching the description, but we do have it logged and will keep an eye out for them to turn up. We very much hope you plan to stay with us again in the future!

2/10 Terrible

Richard

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
TVs are outdated. Staff was rude. AC didn’t keep the room cool. Breakfast was anemic at best.
Stayed 1 night in Apr 2024
Response from The Wildwood Hotel Team on Apr 22, 2024
Hello Richard! We're sorry to hear you were disappointed with your stay. Thank you for sharing your feedback - we always want to hear the good and the bad so we can continuously improve guest satisfaction, and we will work hard to address the issues you mentioned. We hope you will give us another chance to impress you in the future!

10/10 Excellent

Kay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely!
Stayed 1 night in Apr 2024
Response from G on Apr 21, 2024
Hello Kay, we are so pleased you had a lovely stay with us. We appreciate your feedback and look forward to seeing you again.

10/10 Excellent

Chris, Washington

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area and like not a major hotel chain
Stayed 1 night in Apr 2024
Response from G on Apr 21, 2024
Hello Chris, we are glad you enjoyed your stay with us. We take pride in the fact we are a small boutique hotel and are trilled that it suited your needs as well. We hope to see you in the future.

10/10 Excellent

Dena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff. Great room. Nice place to stay.
Stayed 1 night in Apr 2024
Response from The Wildwood Hotel Team on Apr 18, 2024
Hello Dena! We are happy to hear you enjoyed your stay - we were so glad to have you. We hope you will stay with us again in the future!

8/10 Good

Tammy

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the stay was great. There is a parking garage for hotel guests to utilize. It was nice to see the police use that parking garage for their vehicles too. Breakfast was better than expected because of some review I read prior to our stay. While it was mostly grab and go, and a couple things were for the microwave, there were lots to choose from. There is also a waffle maker. The only negative was the bed. It was so soft and bouncy, it was almost comical. Hopefully they will read reviews and if not already aware, will do something about the bed in our room.
Stayed 3 nights in Apr 2024
Response from The Wildwood Hotel Team on Apr 14, 2024
Hello Tammy! We are happy to hear you enjoyed your stay with us - we were so glad to have you. Thank you for providing your feedback regarding the beds - we always want to hear the good and the bad in order to better serve our guests. We do read and appreciate all guest reviews, and will do our best to address the issue. We hope you will stay with us again in the future!

8/10 Good

Alicia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this property for a quick staycation. The rooms were nice and clean and I was upgraded to a suite. Only thing that could have been improved was the included breakfast.
Stayed 1 night in Apr 2024
Response from The Wildwood Hotel Team on Apr 14, 2024
Hello Alicia! We are happy to hear you enjoyed your stay with us - we were so glad to have you. Thank you for providing your feedback regarding our breakfast - we always want to hear the good and the bad in order to better serve our guests. We hope you will stay with us again in the future!

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The rooms were clean and comfortable. Some of the furniture was showing some wear, but overall did not detract from the comfort of the room. I would definitely stay here again.
Stayed 1 night in Apr 2024
Response from Noelle on Apr 13, 2024
Catherine,We appreciate your kind review of our hotel and look forward to you staying with us in the future! Sincerely,The Wildwood Hotel Team

6/10 Okay

Jason

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from The Wildwood Hotel Team on Apr 15, 2024
Hello Jason! We are happy to hear you all enjoyed your stay with us - we were so glad to have you. We look forward to seeing you again in the future!

10/10 Excellent

Allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great for a romantic night with the husband.
Stayed 1 night in Apr 2024
Response from The Wildwood Hotel Team on Apr 13, 2024
Hello Allison! Thank you for the excellent rating of 5 out of 5! We are happy to hear you enjoyed your stay - we were so glad to have you. We hope you plan to stay with us again in the future!

10/10 Excellent

Desiree

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Wildwood Hotel Team on Apr 14, 2024
Hello Desiree! We are happy to hear you enjoyed your stay with us - we were so glad to have you. We look forward to seeing you again in the future!

10/10 Excellent

debora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub was very foamy. Hours end too soon. Give adults a chance without children. The room was great as well as the staff. Thanks
Stayed 1 night in Apr 2024
Response from The Wildwood Hotel Team on Apr 11, 2024
Hello Debora! Thank you for the excellent rating of 5 out of 5! We are happy to hear you enjoyed your stay, and we were so glad to have you. Thank you for providing your feedback regarding our hot tub - we always want to hear the good and the bad so we cab continue to strive for guest satisfaction. We hope you plan to stay with us again in the future!

10/10 Excellent

Tiffany, Maize

Stayed 4 nights in Mar 2024
Response from The Wildwood Hotel Team on May 2, 2024
Hello Tiffany! Thank you for the excellent rating of 5 out of 5! We are happy to hear you enjoyed your stay, and we were so glad to have you. We very much hope you plan to stay with us again in the future!

10/10 Excellent

Manuel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff with an small city atmosphere
Stayed 1 night in Apr 2024
Response from The Wildwood Hotel Team on Apr 11, 2024
Hello Manuel! Thank you for the excellent rating of 5 out of 5! We are so happy to hear you enjoyed your stay - we were glad to have you. We very much hope you plan to stay with us again in the future!

10/10 Excellent

Savita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great experience!
Stayed 3 nights in Apr 2024
Response from The Wildwood Hotel Team on Apr 11, 2024
Hello Savita! Thank you for the excellent rating of 5 out of 5! We are happy to hear you enjoyed your stay, and we were so glad to have you. We very much hope you plan to stay with us again in the future!

10/10 Excellent

Jerry

Traveled with partner
Wonderful property. Friendly, helpful staff, very clean and rooms very good!
Stayed 1 night in Apr 2024
Response from The Wildwood Hotel Team on Apr 11, 2024
Hello Jerry! Thank you for the excellent rating of 5 out of 5! Thank you for your kind feedback - we are happy to hear you enjoyed your stay, and we were so glad to have you. We hope you plan to stay with us again in the future!

8/10 Good

chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from The Wildwood Hotel Team on Apr 11, 2024
Hello Chad! We are happy to hear you enjoyed your stay - we were so glad to have you. We very much hope you plan to stay with us again in the future!

10/10 Excellent

Michael

Traveled with family
Liked: Amenities, property conditions & facilities
Very clean.
Stayed 2 nights in Apr 2024
Response from The Wildwood Hotel Team on Apr 11, 2024
Hello Michael! Thank you for the excellent rating of 5 out of 5! We are happy to hear you enjoyed your stay, and we were so glad to have you. We very much hope you plan to stay with us again in the future!

6/10 Okay

Elena, Minnetonka

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is quite old and it show both in decor and condition. I thought from the pictures and price that it would classic, but it is mostly old. I would not book there again. The pool and hot tub are tiny, the fitness room is not usable. The carpets are very old. We booked only because of the location which was in proximity to an event we were attending, but you are better off staying in Chesterfield and driving. The only nice thing, is there are a bunch of restaurants and a grocery store walking distance.
Stayed 1 night in Apr 2024
Response from The Wildwood Hotel Team on Apr 9, 2024
Hello Elena! We're sorry to hear that you were not pleased with your stay. Thank you for sharing your feedback regarding our amenities and upkeep - we always want to hear the good and the bad so we can continuously improve guest satisfaction, and we will work hard to address the issues you mentioned. We hope you will give us another chance to impress you in the future!

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great stay! Beds are too soft for many people
Stayed 1 night in Apr 2024
Response from The Wildwood Hotel Team on Apr 11, 2024
Hello Cheryl! We are happy to hear you enjoyed your stay - we were so glad to have you. We very much hope you plan to stay with us again in the future!

8/10 Good

larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel but the bed was extremely soft - if one person moves the whole bed moves. Not at all comfortable.
Stayed 1 night in Apr 2024
Response from The Wildwood Hotel Team on Apr 8, 2024
Hello Larry,Thank you for providing your feedback - we always want to hear the good and the bad in order to better serve our guests. Thank you also for choosing to stay at The Wildwood Hotel! We are delighted to hear you are enjoyed your stay!

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Wildwood Hotel Team on Apr 9, 2024
Hello Al! We are happy to hear you all enjoyed your stay with us - we were so glad to have you. We look forward to seeing you again in the future!

10/10 Excellent

Melisa

Liked: Cleanliness, property conditions & facilities
Nice that it had a pool and hot tub.
Stayed 1 night in Apr 2024
Response from G on Apr 8, 2024
Hello Melisa, we are glad you enjoyed the pool and hot tub. We appreciate your feedback and we hope to see you again in the future.

4/10 Poor

Bryan

Stayed 3 nights in Mar 2024
Response from The Wildwood Hotel Team on Apr 25, 2024
Hello Bryan! We're sorry to hear you were disappointed with your stay. We hope you will give us another chance to impress you in the future!

10/10 Excellent

Charlie, Omaha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the area it was in. Way better than staying close to downtown St. Louis. The wineries are about a 20-30 min drive away, which is a nice thing to have close by.
Stayed 2 nights in Mar 2024
Response from The Wildwood Hotel Team on Apr 4, 2024
Hello Charlie! Thank you for the excellent rating of 5 out of 5! We are happy to hear you enjoyed your stay, and we were so glad to have you. We very much hope you plan to stay with us again in the future!

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from G on Apr 25, 2024
Hello Suzanne, we are pleased you have enjoyed your stay with us and appreciate your feedback. We hope to see you again in the future.

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and accommodating if traveling with dogs!
Stayed 1 night in Apr 2024
Response from G. on Apr 3, 2024
Hello Glenn. Thank you for your feedback. We are so glad you are enjoying your stay. We do love our furry friends and are glad to accommodate them as well. We hope to see you all back in the future.

8/10 Good

Joan

Stayed 1 night in Mar 2024
Response from The Wildwood Hotel Team on Apr 22, 2024
Hello Joan,We are happy to hear you enjoyed your stay - we were so glad to have you. We hope you will stay with us again in the future!

2/10 Terrible

Jesse

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia site switched the date on me and I did not get to stay there due to technical issues... But when I called to explain and ask if anything could be done to help, the attitude was rather rude and dismissive, so they can kick rocks.
Stayed 1 night in Mar 2024
Response from G on Apr 3, 2024
Good evening Jesse, I am sorry to hear you received negative feedback from our team. We have minimal control over 3rd party reservations. Adjustments and cancellations must be initiated from the consumers end in most situations. We do appreciate all feedback and will address the issue you had encountered.

6/10 Okay

Vetro

Traveled with family
Liked: Staff & service
Nice staff. Nice area. Beds were not queen size and too soft. Breakfast was good.
Stayed 2 nights in Mar 2024
Response from G on Apr 2, 2024
Hello Vetro, Thank you for sharing your feedback - we always want to hear the good and the bad so we can continuously improve guest satisfaction, and we will work hard to address the issues you mentioned. We hope you will give us another chance to impress you in the future!

2/10 Terrible

Bhavana

Traveled with partner
Disliked: Amenities, property conditions & facilities
The stay was ok. The pool and hot tub were very bad. The room was ok.
Stayed 2 nights in Mar 2024
Response from G on Apr 2, 2024
Hello Bhavana. Thank you for sharing your feedback - we always want to hear the good and the bad so we can continuously improve guest satisfaction, and we will work hard to address the issues you mentioned. We hope you will give us another chance to impress you in the future!

10/10 Excellent

Avery

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Absolutely loved this unique day, the room was just perfect! It felt like home, the staff was great, very good communication and making sure we were happy! One downside I just wanted to know, was the pool and the hot tub. If you’re like me, and that’s half of the reason you want to get away- just be aware, the hot tub fits two smaller people. Just kind of outdated but we still enjoyed it!! Be sure to check out milk and honey close by, it’s my new favorite store! I would still consider staying here again. Comfortable beds!!
Stayed 1 night in Mar 2024
Response from The Wildwood Hotel Team on Apr 12, 2024
Hello Avery! Thank you for the excellent rating of 5 out of 5! Thank you for your feedback - we always want to hear the good and the bad so we can continually work toward guest satisfaction. We are happy to hear you enjoyed your stay, and we were so glad to have you. We hope you plan to stay with us again in the future!

10/10 Excellent

Ivan

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. The best of the 5 hotels we visited during our vacation.
Stayed 1 night in Mar 2024
Response from G on Mar 31, 2024
Good evening Ivan, we are so glad to hear you enjoyed your stay with us. We appreciate your feedback and hope to see you again in the future.

10/10 Excellent

Brad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel. It was very clean and easy to get to. Our kids really enjoyed the pool!
Stayed 1 night in Mar 2024
Response from G on Mar 31, 2024
Good evening Brad, we are very pleased you and you kids enjoyed your stay at our Hotel. We appreciate the feedback and hope to see you again in the future.

8/10 Good

Tally

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
It was in a safe location, beautiful hotel, staff was very friendly, my floor and room smelled of strong marajuana (staff did try and find the source) and the beds were very umcomfortable/too soft, but that may be a personal preference. The only thing that would keep me from going back would be the beds.
Stayed 3 nights in Mar 2024
Response from The Wildwood Hotel Team on Mar 29, 2024
Hello Tally! We are happy to hear you enjoyed your stay with us - we were so glad to have you. Thank you for providing your feedback - we always want to hear the good and the bad in order to better serve our guests. We hope you will stay with us again in the future!

10/10 Excellent

Chassie, Springdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay here and it’s in a nice area and convienent to St. Louis
Stayed 2 nights in Mar 2024
Response from The Wildwood Hotel Team on Mar 29, 2024
Hello Chassie! Thank you for the excellent rating of 5 stars! We are happy to hear you enjoyed your stay, and we were so glad to have you. We hope you plan to stay with us again in the future!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, bed was great! Staff was extremely helpful. Parked in garage.
Stayed 1 night in Mar 2024
Response from G on Mar 27, 2024
Hello Elizabeth,We are very pleased you enjoyed your stay. We hope to see you again in the future.

10/10 Excellent

Mary

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel! I am surprised by the low price we paid! The shopping area near by has many restaurants within walking distance. I would definitely recommend this place!
Stayed 1 night in Mar 2024
Response from G on Mar 27, 2024
Hello Mary, We are so pleased you enjoyed you stay with us and appreciate you feedback. We hope to see you again in the future.

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place would stay again
Stayed 1 night in Mar 2024
Response from G on Mar 26, 2024
Good evening Deborah, we are very glad you are enjoying your stay. Thank you for the feedback and we hope to see you again in the future.

10/10 Excellent

Misti

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly people. Our hotel room and the hotel in general is clean. I would definitely recommend!
Stayed 2 nights in Mar 2024
Response from G on Mar 26, 2024
Good evening Misti, we are so glad you are enjoying your stay with us. Thank you for your feedback. We hope to see you again in the future.