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Enjoyed area. Valet was wonderful. All staff wonderful. Clean. Right on the beach. Pool smaller than anticipated but not an issue.
We would have like more hooks or areas to hang wet towels and swim suits in bathroom. Maybe hooks in shower as well.
Only complaint was that we could hear the club music in our room after 10 pm on Friday night. But we were so tired that we were still able to fall asleep!
Andrea
Stayed 4 nights in May 2024
Response from Chase on May 16, 2024
Thank you for your review. We appreciate your feedback and hope to see you again!
8/10 Good
DebbyMae
May 11, 2024
DebbyMae
Stayed 4 nights in Feb 2024
Response from Chase on May 16, 2024
Thank you for your review. We hope to see you again!
It’s always a pleasure enjoying Clearwater beach at Shephard’s. It’s very convenient and they have live music with bar/restaurant service by the beach.
ANDREA
Stayed 2 nights in May 2024
Response from Chase on May 16, 2024
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Loved the property, definitely will go back. Some construction was going on, so no dinner option. The rooms though clean and comfortable, not 5 star. Elevators in an odd location and slow. But overall, had a terrific time, food and drink options terrific and reasonably priced. Lots of options for fun in the sun or just sit and relax
William
Stayed 1 night in Apr 2024
Response from Chase on May 16, 2024
Thank you for your review. We appreciate your feedback and hope to see you again!
8/10 Good
Kimberly
Apr 27, 2024
Liked: Cleanliness, staff & service
Our toilet in the room didn’t work the whole stay
Kimberly
Stayed 4 nights in Apr 2024
Response from Chase on May 16, 2024
Thank you for your review. We appreciate your feedback and hope to see you again!
It was an ok hotel but got very noisy at night. The property was a bit dated and our partial ocean view was overlooking a back alley and parking lot that gave you a glimpse of the water. Not what we were expecting
Daniela
Stayed 2 nights in Apr 2024
Response from Chase on Apr 25, 2024
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We had a late flight back home and needed a late check out or the use of a courtesy room. We were informed the property had neither, so we ended up changing in the pool washroom. We are 70 and 69 years old.🙁
Thomas
Stayed 2 nights in Apr 2024
Response from Chase on Apr 25, 2024
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First time at this resort and it did not disappoint! From relaxing at the pool, to walking the beach and the entertainment at night. The food was amazing to have lunch by the pool and the piña coladas were on point! Also rented a jet ski and it was awesome to do! Highly recommend this resort
Tonya Marie
Stayed 3 nights in Apr 2024
Response from Chase on Apr 25, 2024
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Beautiful beach area. You have to pay for chair rental, but its worth it. I saw dolphins swim by daily and the beach wait staff was great. The music started around 2 and went until late night. This resort is about a 20 min. walk to down town where there are a good amount of restaurants, The Pier and boat tours. Overall a great place to go to relax and soak up the rays.
Kim
Stayed 4 nights in Apr 2024
Response from Chase on Apr 25, 2024
Thank you for your review. We appreciate your feedback and hope to see you again!
We loved our stay at shepherds beach resort. We came with our 18 month old. Very clean, love the beach. Daniel by the poolside was a total doll and very on top of taking care of the cleanliness and towels. What we didn’t know is that there is a big nightclub under the one building. We were on the fourth floor and the vibrations and beats went on until 230AM on Friday night. The food and drinks in property were great. Loved walking into the town area. All in all great stay and would recommend
Anthony
Stayed 4 nights in Apr 2024
Response from Chase on Apr 17, 2024
Thank you for your review. We appreciate your feedback and hope to see you again!
We have zero complaints!! It was an absolutely perfect vacation/spring break with my 11 year old son. The staff is absolutely amazing! We will be back and ir cannot come soon enough. Thank you!
Lisa
Stayed 4 nights in Apr 2024
Response from Chase on Apr 17, 2024
Thank you for your review. We appreciate your feedback and hope to see you again!
6/10 Okay
dianna colleen
Traveled with family
Apr 11, 2024
Liked: Staff & service
Disliked: Amenities
Definitely a party hotel, super loud music til midnight EVERY night. No in room TV with movies or ability to stream. Breakfast buffet overpriced and food old and reheated. Housekeeping practically non existent. Linens and towels old and scratchy.
dianna colleen
Stayed 4 nights in Apr 2024
Response from Chase on Apr 17, 2024
Thank you for your review. We appreciate your feedback and hope to see you again!
8/10 Good
Crstina
Apr 11, 2024
Crstina
Stayed 4 nights in Apr 2024
Response from Chase on Apr 17, 2024
Thank you for your review. We hope to see you again!
This was the nicest resort we have ever stayed in… We were treated so respectfully and friendly by the staff. They were renovations going on, yeah, we did not hear them with our doors closed. The view from the balcony was amazing… would definitely recommend
Cheryl
Stayed 2 nights in Apr 2024
Response from Chase on Apr 17, 2024
Thank you for your review. We appreciate your review and hope to see you again!
6/10 Okay
Katherine
Apr 9, 2024
Katherine
Stayed 6 nights in Mar 2024
Response from Chase on May 16, 2024
Thank you for your review. We hope to see you again!
This resort is very noisy. The bar area is open to outside guests making it very busy. During both nights of our stay there was a live band right outside the pool area playing into at least midnight. I would not pick this resort for family with small kids.
TB
Stayed 2 nights in Apr 2024
Response from Chase on Apr 17, 2024
Thank you for your review. We appreciate your feedback and hope to see you again!
We were very happy with the property, the staff, and the amenities. We were very annoyed with extent of the loud music into the late evening preventing sleeping, and normal conversation. If you could reduce sound after 10-11,
or stop it completely after 12, that would be better
Garrett
Stayed 14 nights in Mar 2024
Response from Chase on Mar 25, 2024
Thank you for your review. We appreciate your feedback and hope to see you again!