8/10 Good
Stephen M.
Jan 16, 2024
Liked: Cleanliness
Beautiful Home and Pool
The house & pool was even better than we expected. The garage area includes a billiards table, Dart Board and indoor shuffle table that were all a big hit. There were pool toys for the kids and an area off the pool that included a refrigerator and lounge area with a TV. The weather was not great so we depended on the heated pool to entertain the kids. The only drawback was the lack of a hot tub. It does have an over flow area that is a little warmer though.
Our only issue was with the management of the property. When we first arrived we were outside waiting for the cleaning person, who was sitting in the living room waiting for the sheets to dry, to give us the go ahead to enter and I finally decided we weren’t waiting and started unloading our stuff. There were issues with the TV (couldn’t access the Spectrum Cable svc) and an issue with a Security Video system that sits above the main balcony (which is right next to the master bedroom) whose light kept going on and off all night which made it difficult to sleep every night and never did get fixed. We were told by a maintenance guy that the property mgmt grp didn’t have access to it and only the Owners could adjust it. And they never did. Our assigned rep was great to start but wasn’t responding after the 3rd day.
Overall it was a great place though.
Stephen M.
Stayed 7 nights in Dec 2023