Outdoor pool, a waterfall pool, pool umbrellas, sun loungers
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Reviews of Palm Island Resort & Spa

4 out of 5
Palm Island Resort & Spa
Palm Island, Palm Island

Reviews

9.4

Exceptional

Rating 10 - Excellent. 14 out of 18 reviews" "
Rating 8 - Good. 2 out of 18 reviews" "
Rating 6 - Okay. 2 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Management on May 7, 2024
Thank you so much for your high marks! We trust you will only have fond memories of your time with us here at Palm Island.

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went there for the snorkeling and stayed for the people. It was so amazing! The rooms were great, the people were so kind and accommodating, and property is incredible! The food was great! There was a menu of similar food every meal, but then there was the daily menu change. It was perfect for my significant other who stuck with the same meal, while I like to change things up. The staff is so amazing. I cannot say enough good things about them whether is was checking in our our room, during dining, dancing and joking, or excursions. They are kind and take the time for you. To share one of many examples, security (Austin) came up to us after snorkeling just to ask what we saw. They were all engaging. There is so much history, scenic views, and wildlife on the island to around the island. you can find tortoises, iguanas, hermit crabs, and so much more before you even walk into the water. The island is quiet and secluded and that is why you go. It can be difficult getting there and returning (recommend and overnight in Barbados on either end of your trip), but the quietness, nature, and exemplary staff is unparalleled. As for the other guests, we always came together for dinner to talk about our days and share our stories of the octopus or squid we saw that day. It was almost a community of guests which was very refreshing since there were so few of us. Can actually have conversations and build relationships of people around you. Highly recommended.
Stayed 8 nights in Jul 2023
Response from Management on Aug 2, 2023
Thank you for staying with us.

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place just like having your own private desert island but with great food and service truly relaxing. If you want to get away from it all with clear sea and great beaches this is the place. You have to get a small plane over to Union Island then take the short boat trip but it is very worth it and feels really exclusive
Stayed 7 nights in Jan 2022
Response from Management on Jan 26, 2022
Thank you for staying with us.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2020
Response from Management on Apr 3, 2020
Thank you for staying with us

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been to Palm Island and we love it there.We are thinking of going there again.
Stayed 14 nights in Feb 2020
Response from Concierge on Feb 24, 2020
Thank you for your kind words. We hope to see you again in the near future!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
We had a wonderful stay. The staff was friendly and very welcoming. The service was consistently outstanding, with attention to small details. The island is secluded and very quiet. Overall a special and unique experience.
Stayed 4 nights in May 2019
Response from Management on Jun 6, 2019
Thank you for taking the time to share your comment with us.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning location. Staff were totally amazing. Would most definitely recommended to anyone looking for a wonderful island resort.
Stayed 5 nights in May 2019
Response from Management on May 13, 2019
Thank you for staying with us. We would love to welcome you back to our Island and Resort. Best Wishes,

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon experience of a lifetime
From the moment you dock on the jetty and receive a cocktail and a very special welcome, untill you sadly wave goodbye, you are treated like aboslute royalty. This is a very special place, with amazing staff like Cecil, Johnny, Kenroy, Trevor, Olive, Shaquille and many others who go out of their way to be give you 110% warm, personal and friendly service to ensure you have the most truly perfect experience. The Island itself is stunning, Palm trees, white coral sandy beaches and warm glass clear blue seas. We stayed in the newly refurbished beachfront villa which were so cool and comfortable and very modern (aircon of course). For those like myself who cant sit still on the beach they have tonnes of waterports equipment free to use, I did mainly snorkelling and kayaking. Would definitely reccomend the Yannis excursion to the Tobago Cays, we saw seas turtles and all sorts. This is a truly special place and hope one day I may return.
Response from Ed on Apr 20, 2018
Hi Mark, thank you very much for your kind words. We take pride in our customer service and unique island team that strive to be the very best we can be. Your comments have been shared with all and we truly hope to welcome you back in the not-so-distant future.

10/10 Excellent

Mark, Yorkshire, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OUR BEST CARIBBEAN HOLIDAY EVER
Not as pretentious are many 'Resort' hotels, just an exclusive, almost private retreat with amazing beaches, fabulous food, an excellent bar and superb staff (who are allowed to interact with the guests and who have a great sense of humour). This fantastic island is not like some of the Mexico/Florida resorts, or cruises, where 'fun' has to be fully organised - activities and interesting excursions are available but the more discerning guest is left to do as much or as little are they want. Bike rides or walks round the island are a must to explore some of the deserted beaches which come complete with isolated hammocks. The pool area is always quiet and peaceful. The iguanas and land turtles seem to like it here, and if you are very lucky (we were) you might experience the hatching of turtles. It would be unfair to single out any one member of staff, they are all great.
Stayed 9 nights in Dec 2017
Response from Management on Jan 16, 2018
Hello Mark, Thank you for you feedback and comments. They are appreciated. We trust you will only have fond memories of your stay and we would love to welcome you back anytime.

8/10 Good

Tad, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant island with a lots of history and spirit
Very relaxing stay totally switched off from the daily hustle & bustle of life, beautiful beaches would please people who love solitary escape and rest
Response from Concierge on Apr 17, 2018
Tad, thank you so much for your kind words. We would love to invite you back to our island soon. Isn't it time to revisit us?

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous and quiet
Fabulous setting, with nice beach and pool. dinner and lunch were very good, could have better selection at breakfast.
Response from Concierge on Jun 6, 2018
Dear Anonymous, we have greatly enhanced the property since you last visited and even (nearly) eliminated the sand flea issue by drying up the pond in the center of the island. Isn't it time to revisit paradise?

10/10 Excellent

shane, Kamp-Lintfort

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond all expectations.
We have traveled all around the Caribbean and this place definitely stands out. From the first moment that we stepped onto the island till we left we felt pampered. The hotel is on a beautiful island surrounded by many small secluded beaches. Even though it was all inclusive the food was amazing and the drinks were tasty. We have already made plans for our return.
Response from Concierge on Jun 6, 2018
Thank you for your kind words. It has been a while since you visited and seen all our enhancements to the island. Isn't it time to revisit paradise?

6/10 Okay

Ellen, Denver, Colorado

Liked: Staff & service
Great Location
Great Location. Beautiful setting. The staff was excellent. Food was not as good as you would expect at this type of resort. We were especially disappointed with the limited quantity of fresh fruit/juices and vegetables in this tropical location. We enjoyed the Loft accomodation, but the linens were worn.
Response from Concierge on Jun 6, 2018
Palm Island has undergone a complete refurbishment since your visit. Isn't it time to revisit paradise?

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location with fantastic beach and very friendly staff. Food is much better than I expected (considering it is an all inclusive resort) and there are several activities provided for free to keep you busy all day.
Stayed 5 nights in Dec 2023
Response from Concierge on Jan 1, 2024
Thank you so much for your kind words. We trust you will always have fond memories of your time with us on Palm Island and would welcome you back anytime.

10/10 Excellent

Gérard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would go again ASAP!
Dream place, nice yet easy going. Great welcome and regular follow up by mgr. all staff extremely friendly and smiling. Stunning vacation
Stayed 9 nights in Nov 2021
Response from Management on Jan 26, 2022
Thank you for staying with us.

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxe, Calme et Sérénité
Séjour paradisiaque, sur de belles plages de sable blanc. Chambre lumineuse, d'un très grand confort. Activités nautiques variées. Restauration et cocktails de grande qualité. Personnel très accueillant et chaleureux. Excursions sur les îles environnantes faciles : Union Island certes, mais Morpion à voir et Tobago Cays aussi. Iguanes et tortues terrestres en liberté sont des curiosités à ne pas manquer.
Stayed 3 nights in Dec 2017
je vous remercie pour vos aimables paroles

10/10 Excellent

Daniela Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
E stata una espero enza di lusso e molto relax.
Thank you for taking the time to share your comments with us. It is wonderful to hear that you enjoyed your time here with us. We look forward in welcoming you back to our island and resort. Thank you again and we wish you well.

6/10 Okay

Eric, France

Liked: Cleanliness, property conditions & facilities, room comfort
Le pire et le meilleur
Le pire: la qualité des repas. congelé et insipide, pas de produits frais, hormis les fruits et des feuilles de basilic servis en décoration quelque soit le plat. Niveau tres mauvais fast fond américain. Le meilleur: tout le reste: les chambres, la gentillesse du personnel et la beauté des plages
Response from Concierge on Jun 6, 2018
Notre nouveau directeur est le français. N'est-il pas temps de revenir? Nous serions ravis de vous accueillir à nouveau au paradis.