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Mackays Hotel

3.0 star property
Comfortable hotel with free breakfast and bars/lounges

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Mackays Hotel

Property grounds
Exterior
Double Room | Free rollaway beds, free WiFi, wheelchair access
Dinner served, British cuisine
Twin Room | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels
Reviews
6.6

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • BarBarBar
  • Parking includedParking includedParking included
  • 24/7 front desk24/7 front desk24/7 front desk
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
The Square, Strathpeffer, Scotland, IV14 9DL
  • Popular LocationStrathpeffer Pavilion1 min walk
  • Popular LocationStrathpeffer Pump Room6 min walk
  • Popular LocationCastle Leod18 min walk
  • AirportInverness (INV)39 min drive

Most relevant reviews

ExperimentalCarousel

4/10 Poor

Most of the staff were friendly, but the hotel is badly in need of an upgrade. Towels were threadbare and the room was c...
Mildred
Sep 21, 2018
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Room options

View all photos for Double Room

Double Room | Free rollaway beds, free WiFi, wheelchair access

Double Room

Highlights

Free rollaway/extra beds
TV
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
Digital channels
Daily housekeeping
  • 1797 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Free rollaway beds, free WiFi, wheelchair access

Twin Room

Highlights

Free rollaway/extra beds
TV
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
Digital channels
Daily housekeeping
  • 1797 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Free rollaway beds, free WiFi, wheelchair access

Family Room

Highlights

Free rollaway/extra beds
TV
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
Digital channels
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Strathpeffer

Mackays Hotel is located in Strathpeffer. Strathpeffer Pump Room and Castle Leod are local landmarks, and some of the area's attractions include Campbells of Beauly and Wildwoodz Paintball and Lasertag Park.
Visit our Strathpeffer travel guideOpens in a new window

What's nearby

  • Strathpeffer Pavilion - 1 min walk
  • Strathpeffer Pump Room - 6 min walk
  • Castle Leod - 18 min walk
  • Falls of Rogie - 5 min drive
  • Inverness Castle - 27 min drive

Getting around

  • Dingwall Station - 9 min drive
  • Inverness (INV) - 40 min drive

Restaurants

  • ‪Glenord Distillery Visitor Centre - ‬11 min drive
  • ‪Tarvie Services - ‬8 min drive
  • ‪The Mallard - ‬9 min drive
  • ‪The Coffee Shop - ‬2 min walk
  • ‪Cottage Bar & Restaurant - ‬10 min drive

About this property

Mackays Hotel

Eco-certified hotel
You can look forward to free continental breakfast, a garden, and 2 bars at Mackays Hotel. For some rest and relaxation, visit the sauna. The on-site restaurant offers dinner. Guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool and an outdoor pool
  • Free self parking
  • Smoke-free premises, a 24-hour front desk, and a billiards/pool table
Room features
All 54 rooms have amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with digital channels
  • Free extra beds, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 9:00 AM
  • 2 bars/lounges
  • A restaurant

Things to do

  • Billiards/pool table
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Free rollaway/extra bed
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV with digital channels

Food and drink

  • Electric kettle

More

  • Heating (climate-controlled)

Policies

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted

Property is also known as

MacKay's Hotel Strathpeffer
MacKay's Strathpeffer
Mackay's Hotel Strathpeffer Scotland
Mackays Hotel Strathpeffer
MacKay's Hotel
Mackays Hotel Hotel
Mackays Hotel Strathpeffer
Mackays Hotel Hotel Strathpeffer

Frequently asked questions

Does Mackays Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access starts at 8 AM.

Is Mackays Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mackays Hotel?

Self parking is free at this property.

What time is check-out at Mackays Hotel?

Check-out is at 10:00 AM.

Where is Mackays Hotel located?

Situated in Strathpeffer, this eco-certified hotel is steps from Strathpeffer Pavilion and Upper Pump Room. Strathpeffer Pump Room and Highland Museum of Childhood are also within 1 mi (2 km).

Reviews

6.6
Rating 10 - Excellent. 12 out of 91 reviews" "
Rating 8 - Good. 27 out of 91 reviews" "
Rating 6 - Okay. 32 out of 91 reviews" "
Rating 4 - Poor. 12 out of 91 reviews" "
Rating 2 - Terrible. 8 out of 91 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Stayed 3 nights in Oct 2019

8/10 Good

RACHEL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Staff & service
Good choice for the area
We were desperate for accommodation in Inverness and couldn't find anything available so we ended up in Strathpeffer. The hotel is old, reasonably clean, fairly quiet and comfortable enough. The breakfast was great, service was faultless. We also had dinner there one night and it was excellent. Was it worth £90 per night???
Stayed 2 nights in Aug 2019

6/10 Okay

derek

Business traveler
Liked: Cleanliness, staff & service
Very basic clean enough tho nice breakfast
Stayed 1 night in Aug 2019

6/10 Okay

Andrew

Liked: Cleanliness
Stayed 1 night in Aug 2019

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Linda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
A long way from anywhere ( our choice) very uncomfortable bed tiny TV no bar fridge. 7 miles to good local pub. Good food
Stayed 1 night in Jul 2019

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with character
Had to ring Hotels.com after I'd checked in because the hotel tried to charge me when I'd already paid in advance. Probably a glitch in the booking system. But the staff were friendly and Hotels.com rang them to ensure it was paid. Had a meal in the evening and a breakfast which was fine. Lovely old building. Even had a swimming pool which we used free of charge before dinner. Would stay again if in the area.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 1 night in May 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and lovely room
I thought the staff were really friendly and helpful. I ate in the hotel and the food was good and very promptly served. My accommodation was one of the spacious, clean lodge rooms. All in all, it was extremely good value.
Stayed 1 night in Nov 2018

6/10 Okay

anna, western isles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night in Strapeffer
We stayed here 1 night, our room was in separate building which was fine although in the morning you have to go to main building for breakfast, we were lucky it was dry. Breakfast was very good. The night before we ate in the deli across from hotel, it is v small but cosy we had delicious homemade pizza also has very good drink selection, there is another small restaurant 2 min walk "red poppy" looked v good.
Stayed 1 night in Sep 2018

4/10 Poor

Mildred

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
In need of improvement
Most of the staff were friendly, but the hotel is badly in need of an upgrade. Towels were threadbare and the room was cold with no additional blankets provided.
Stayed 1 night in Sep 2018

6/10 Okay

Eilidh, Scotland

Liked: Cleanliness
Pleasant location in lovely village
Main issue ..... would have been a good breakfast, IF, it had at least been warm or preferably, hot...... everything was cold on each of the three cooked breakfasts brought to the table. The hotel is very tired but do not think it would take much to improve the outside of the building and make a better first impression.
Stayed 2 nights in Aug 2018

6/10 Okay

Chris

Liked: Cleanliness, staff & service
It's what you expect and that's cool.
We were warmly received by the team at MacKay's hotel, and they were super helpful over email before the stay too. The waiting staff at breakfast were really jolly even when faced with a busy room full of guests. The hotel is in a great location on the square for access to the main village and local attractions. Next door to the pavillions which is the main point of our visit (156 steps from door to door). Plenty of car parking as long as you get there early but you can find other places to park if not. In terms of the rooms - it was in line with what I was expecting- this is basic accommodation but doesn't pretend to be otherwise. Beds are comfy, showers are hot and work well, the place was clean and tidy. Yeah it's all a bit tired and basic but if you're paying £110 for a room for three/four people in a room you can overlook this. The price is reasonable for the type of accomodation and the local area. The Wifi is a bit hit and miss but it's only really meant for the shared areas and not for the bedrooms. Breakfast was good standard, again in line with expectations. The pool and sauna are a nice addition and we had a laugh in there with the free pool inflatables, again all clean and tidy and seemed safe.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful surroundings
Food at restaurant good not great. Parking when hotel is busy is crowded. Hotel staff exceptional room very comfortable
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Hotel okay, room very dark. bed very solid. breakfast very understaffed
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Didn't appreciate the plastic under blanket
Stayed 5 nights in Jul 2018

6/10 Okay

Charlie, Ipswich Suffolk

Disliked: Property conditions & facilities
A very run down hotel that time has passed bye. I would not recommend this hotel to anybody. There are far nicer hotels in Strathpeffer with up to date facilities.
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Great if you're 60+ on a coaching holiday
If you are part of a coaching party, strathpeffer caters for you, it's a coach orientated resort. If you are traveling for work, pay the extra and stay in Inverness, you then won't be subjected to set menu's which consist of half a pie, two boiled potatoes (yes that's right, two) and a smattering of carrots... The kind of meal your average coach connoisseur would heartly enjoy I'm sure.
Stayed 1 night in Jun 2018

2/10 Terrible

Kelly

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Don't stay here
This was an awful stay, the room was not as advertised at all, in fact we were put in what appeared to be an old staff lodge, the room was advertised as having a shower/bath combo and climate control heating, this wasn't true. The bath didn't have enough hot water to fill up, and the boiler was in the bedroom so it made a very loud noise. The room was also uncomfortably hot. When I asked for assistance no help was given, I asked 3 times. The final time I was told to open the window - something I had already done. Food was also poor.
Stayed 1 night in May 2018

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

8/10 Good

alan

Liked: Cleanliness, staff & service, property conditions & facilities
Mackays
Limited menu so I eat elsewhere

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
MscKays Hotel
Hotel clean enough but very tired needs a good upgrade Food was fine but room very small but again clean. OK for what we needed
Stayed 2 nights in Apr 2018