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We enjoyed our stay there, the service was excellent, attended to our needs straight away, the manager Jenny made us feel very welcomed and taken care of👍
Excellent location in the nice and quiet neighborhood, public transportation in the walking distance. Rooms are very spacious with full kitchen and washing machine/dryer available for longer stays. Would pick it again.
Great property.
Lots of room.
Water pressure was horrible and lounge was hard but the apartment was good size and great outdoor area.
Pool was fresh and clean
Check in was delayed which was disappointing - then towels were forgotten even though the “cleaning inspection” was the reason for the check in delay. Otherwise, a good location
Really nice area and very clean .. waited over an hour past check in time as rooms hadn’t been cleaned .. which was a problem as it delayed us being able to ready for an event so we had a very fast rush to shower and dress
Jayne
Stayed 1 night in Feb 2024
10/10 Excellent
Michael
Feb 12, 2024
Michael
Stayed 5 nights in Feb 2024
10/10 Excellent
Verified traveler
Business traveler
Feb 12, 2024
Liked: Cleanliness, room comfort
The dryer vents into the laundry closet, and the ventilation was insufficient. Otherwise, no complaints.
Verified traveler
Stayed 5 nights in Feb 2024
4/10 Poor
Margaret
Traveled with family
Feb 11, 2024
Disliked: Cleanliness
The staff were wonderful customer service was great. But our room was not clean.
Appliances not working properly, main bedroom aircon faulty range hood light no working and fridge leaking water.
Firas
Stayed 2 nights in Jan 2024
Response from Jenny Yu on Jan 30, 2024
Dear Firas, Thank you for taking the time to share your experience with us and be reassured your feedback has been shared with our team.I apologise for the inconvenience as we have fallen short of your expectations due to the air conditioner issue and the range hood lights. We will certainly do our utmost to improve on our guest experience. If you would like to discuss this further please contact the property directly to speak to one of our management team. Thank you.Warm regards,Jenny YuGuest Service Manager
Constant problems with the wifi not worth what we paid
Marisa
Stayed 3 nights in Jan 2024
6/10 Okay
Peter
Jan 10, 2024
Liked: Property conditions & facilities
It was easy and only a 10 minute walk to get to everything I wanted and needed, but getting service in the hotel, especially room and housekeeping was difficult
Super comfortable and spacious. The area is great and close enough to the city while having some space. The staff are super lovely and helpful. The pool and spa are great. I’ve stayed here a few times and will always chose to come back.
Dear Kam Ming, Thank you for taking the time to share your experience with us and we are delighted to hear you enjoyed your stay. We look forward to welcoming you back again in the near future. Warm regards, Alex Nguyen Assistant Night Manager