All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 530 out of 1000 reviews" "
10 - Excellent
530
Rating 8 - Good. 317 out of 1000 reviews" "
8 - Good
317
Rating 6 - Okay. 97 out of 1000 reviews" "
6 - Okay
97
Rating 4 - Poor. 40 out of 1000 reviews" "
4 - Poor
40
Rating 2 - Terrible. 16 out of 1000 reviews" "
2 - Terrible
16
9.0/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Good
joffrey
Traveled with family and small children, Traveled with partner, Traveled with family
I think this hotel is a hidden gem! Clean comfortable, wide corridors, they seem to think of everything including using the nearby gym and aquatic centre. Staff friendly, good food, right next door to the huge Catholic Club. A great bar and good coffee. Overall I was very impressed
Terry
Stayed 2 nights in May 2024
6/10 Okay
Russell
Traveled with family
Mar 17, 2024
The property was adequate. For an Executive King Room I believe it was definitely over priced and over hyped.
All of the above. We loved everything about Rydges.
We will be back and we can’t wait for our next experience. Thankyou for your hard work and thankyou for making our stay pleasurable. The deluxe apartment is amazing.
Stacey
Stayed 4 nights in Jan 2024
Response from Erinn (Duty Manager) on Feb 10, 2024
Dear Stacey,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erinn - Duty Manager
8/10 Good
Rahele
Jan 17, 2024
Rahele
Stayed 1 night in Jan 2024
Response from Erinn (Duty Manager) on Feb 10, 2024
Dear Rahele,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erinn - Duty Manager
Response from Erinn (Duty Manager) on Jan 20, 2024
Dear Matthew,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erinn - Duty Manager
Staff was great and accommodating
Breakfast needs different options for different days, mugs and hotter water for tea
Claudelle
Stayed 3 nights in Jan 2024
Response from Erinn (Duty Manager) on Jan 20, 2024
Dear Claudelle,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erinn - Duty Manager
6/10 Okay
Eleanor
Jan 9, 2024
Eleanor
Stayed 1 night in Jan 2024
Response from Erinn (Duty Manager) on Jan 14, 2024
Hi Eleanor, Thank you for such a great review, we look forward to welcoming you back to our hotel soon.Kind regards, Erinn - Duty Manager
6/10 Okay
Stephen
Jan 4, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms need maintenance and beds need to be replaced.
Stephen
Stayed 1 night in Jan 2024
Response from Erinn (Duty Manager) on Jan 14, 2024
Hi Stephen, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Erinn - Duty Manager
10/10 Excellent
Nicole
Dec 21, 2023
Nicole
Stayed 1 night in Dec 2023
Response from Erinn (Duty Manager) on Jan 14, 2024
Hi Nicole, Thank you for such a great review, we look forward to welcoming you back to our hotel soon.Kind regards, Erinn - Duty Manager
Everything was great from book in to book out and great beds.
paul
Stayed 1 night in Dec 2023
Response from Erinn on Dec 21, 2023
Dear Paul,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erinn (Duty Manager)
Room was beautiful. Bed was super
Comfortable Thankyou. I have never had to leave a bad review for any hotel so this is an unfortunate first for me.. The staff were rude and pre occupied at breakfast. They had a private function to set up for in a separate area and made it very obvious they were not there to assist or cater to other guests in the main restaurant. One staff member was very extremely rude when I asked about the location of the hot water. She was very frustrated and showed me a smaller jug to use only to be burned when she attempted to pour the water for me out of frustration. It was so horrible :(
Katherine
Stayed 1 night in Dec 2023
Response from Erinn on Dec 21, 2023
Dear Katherine,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. This has been passed onto our hotel managers for the appropriate teams. Sincerely,Erinn (Duty Manager)
10/10 Excellent
Ellie
Dec 9, 2023
Ellie
Stayed 1 night in Dec 2023
Response from Erinn on Dec 21, 2023
Dear Ellie,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erinn (Duty Manager)
Dear Cody,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erinn (Duty Manager)
Dear Barry,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erinn (Duty Manager)
So convenient and close to the Clubb where our function was being held.
Anne-Maree
Stayed 1 night in Nov 2023
Response from Jacque (Duty Manager) on Dec 5, 2023
Hi Anne-Maree, thanks for your awesome review! It's such an asset to have the Campbelltown Catholic Club so close to the hotel. We look forward to welcoming you back at Rydges Campbelltown again soon! Regards, Jacque (Duty Manager)
2/10 Terrible
SANDRA
Nov 11, 2023
SANDRA
Stayed 5 nights in Nov 2023
Response from Jacque (Duty Manager) on Dec 5, 2023
Hi Sandra, thanks for your review! We look forward to welcoming you back at Rydges Campbelltown again soon! Regards, Jacque (Duty Manager)
6/10 Okay
Leslie
Nov 9, 2023
Leslie
Stayed 1 night in Nov 2023
Response from Jacque (Duty Manager) on Dec 5, 2023
Hi Leslie, thanks for your great review! We look forward to welcoming you back at Rydges Campbelltown again soon! Regards, Jacque (Duty Manager)
Room suitable for overnight stay. Mattresses were too soft and not suitable for extended stay.
Melissa
Stayed 1 night in Oct 2023
Response from Jacque (Duty Manager) on Dec 5, 2023
Hi Melissa, thanks for your awesome review! We understand that everyone has a different mattress preference, we are sorry to hear we did not meet your expectations. We look forward to welcoming you back at Rydges Campbelltown again soon! Regards, Jacque (Duty Manager)
Really appreciated the friendly, efficient staff at the restaurant. Delicious food well cooked and presented. Enjoyed the evening meal very much!
Room was quiet, clean and pleasant. A good and restful stay to break up the drive from Nth Qld to Melbourne. A quality accommodation.
Jonathan
Stayed 1 night in Oct 2023
Response from Jacque (Duty Manager) on Dec 5, 2023
Hi Jonathan, thanks for your amazing review! It's so great to hear you enjoyed your meals with OTIS Bar & Grill and the hotel rooms as well. We look forward to welcoming you back at Rydges Campbelltown again soon! Regards, Jacque (Duty Manager)
Response from Jacque (Duty Manager) on Dec 5, 2023
Hi Josephus, thanks for your feedback! I am sorry to hear this, I have passed this information on to our Housekeeping Manager to address with the entire team. Regards, Jacque (Duty Manager)
10/10 Excellent
Walter
Oct 10, 2023
Walter
Stayed 1 night in Oct 2023
Response from Jacque (Duty Manager) on Dec 5, 2023
Hi Walter, thanks for your awesome review! We look forward to welcoming you back at Rydges Campbelltown again soon! Regards, Jacque (Duty Manager)
A fuss free, easy stay.
Shops and facilities within convenient walking distance.
Rydges is back from the main roads in a quiet, safe location.
Definitely the nicest hotel in this area.
Thank you for a lovely stay.
A
Over was fab
Room was super clear and spacious, well priced. The hotel bar is exceptional and has an onsite micro brewery. Hotel is next door to the Catholic club which has great meals and entertainment.
We were very pleasently surprised
Proximity of venue to our intended destination was perfect. Rooms were well maintained and spacious. Breakfast was good. Staff just lovely. Would stay here again.
Lindsay
Stayed 1 night in Jun 2023
Response from Erinn (Duty Manager) on Jul 24, 2023
Dear Lindsay,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erinn (Duty Manager)
Response from Erinn (Duty Manager) on Jul 24, 2023
Dear Peter,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erinn (Duty Manager)
6/10 Okay
Tegan
Traveled with family and small children
Jun 18, 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Doesn’t actually have a pool - there is a fitness one but for over 14 years So not much to do in the hotel space for kids
Tegan
Stayed 1 night in Jun 2023
Response from Erinn (Duty Manager) on Jun 21, 2023
Dear Tegan,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Erinn (Duty Manager)
Response from Erinn (Duty Manager) on Jul 24, 2023
Dear Mike,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erinn (Duty Manager)
10/10 Excellent
Tabitha
Jun 1, 2023
Tabitha
Stayed 2 nights in May 2023
Response from Erinn (Duty Manager) on Jul 24, 2023
Dear Tabitha,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erinn (Duty Manager)
Response from Erinn (Duty Manager) on May 31, 2023
Dear Ivan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erinn (Duty Manager)
4/10 Poor
Christopher
May 24, 2023
Liked: Cleanliness
Disliked: Staff & service
Poor value for money. Priced like Darling Harbour but in arguably one of the worst areas in Sydney.
Property engages in corporate price gouging.
Christopher
Stayed 2 nights in May 2023
Response from Erinn (Duty Manager) on May 28, 2023
Dear Christopher,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Rydges Campbelltown
Response from Erinn (Duty Manager) on May 28, 2023
Dear Aimy,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
10/10 Excellent
Samantha
May 9, 2023
Samantha
Stayed 3 nights in Feb 2023
Response from Erinn (Duty Manager) on May 31, 2023
Dear Samantha,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erinn (Duty Manager) Rydges Campbelltown
10/10 Excellent
Richard
Apr 22, 2023
Richard
Stayed 3 nights in Apr 2023
Response from Erinn (Duty Manager) on May 28, 2023
Dear Richard,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
Really comfortable and clean rooms. Front of house staff were very friendly. Enjoyed my stay here.
Shane
Response from Rydges Campbelltown Team on Apr 9, 2023
Dear Shane, Thanks for taking the time to share your stay with us. We’re thrilled to hear you enjoyed our comfortable rooms and friendly staff. We pride ourselves on providing exceptional service to all our guests and are glad to hear you experienced this throughout your stay.It was a pleasure to host you and we hope to welcome you back soon! Kind regards,
Colocated with the Catholic Club, plenty of food options during the day. Breakfast was excellent and can be partly paid by not having the room cleaned each day.
Room was well appointed and more than happy to stay again. Staff were pleasent and proffesional.
Neil
Stayed 4 nights in Mar 2023
Response from Rydges Campbelltown Team on Apr 1, 2023
Dear Neil, Thank you for taking the time to tell us how you enjoyed your stay! It was our pleasure to host you. We hope to welcome you back soon,
Response from Rydges Campbelltown Team on Apr 1, 2023
Dear Matthew, Thank you for taking the time to let us know you enjoyed your stay! If there is anything we can improve on please let us know. We hope to welcome you back soon,