Ratings based on 604 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Big Rooms

Posted Sep 19, 2014
My daughter and I wanted a couple of nights in Sydney and chose the Westin for its central location and size of its rooms. We had a twin double, which was spacious and serene in decor. Also our room faced Martin Place, so there was no street noise, which was great.
5 out of 5
Recommended
for Everyone
by A verified traveler

The Westin: Stay there!

Posted Sep 19, 2014
Pros: The staff were very helpful and friendly and couldn't have been better. The Westin is very conveniently placed.
Cons: All the staffr on the reception desk should have good English.
only one negative experience: at check-in there were communication difficulties. English was not the receptionist 's mother tongue. Her spoken English was less than adequate and her understanding of English was very much less than adequate. Management should not have placed her on the reception desk. Westin is very central but Pitt St and King St both being one-way increases taxi costs quite a bit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in Sydney CBD

Posted Sep 18, 2014
Very classy, comfortable, close to mall and Circular Quay, highly recommended
3 out of 5
by A verified traveler from KL

Good location, room not so good. Poor bed.

Posted Sep 18, 2014
First I was checked in to a wrong room in heritage block by the receptionist. When I changed the room to the one I booked through expedia. I found room to be not what it appears in pictures. Room had no slippers, no toothpaste, toothbrush and electric plug converter although everything was provided on request but is this the way 5 star properties should work? Bed was not nice, quality of everything furniture, curtains, tiles carpet etc all had a cheap look and feel.
4 out of 5
Recommended
for Everyone
by A verified traveler from MY

Excellent location

Posted Sep 17, 2014
Good location and convenient to walk around all the tourist spots. The room is spacious and clean. If they can provide the slippers which will make the stay perfect.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dubai

Great location.

Posted Sep 16, 2014
However, being expected to pay $20 per day for wifi is not what you expect from a hotel of this standard.
5 out of 5
Recommended
for Everyone
by A verified traveler from Gold Coast, Australia

Awesome hotel and we'd definitely stay again

Posted Sep 14, 2014
Pros: SIZE, Comfortable beds, cleanliness. GREAT bathroom
Cons: n/a
Location: great location. Short walk from Darling harbour etc. no issues!
Great experience. Got a complimentary upgrade which was much appreciated. Amazingly comfortable bed. HUGE room, bathroom was immaculate! LOVED IT!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel in the city

Posted Sep 14, 2014
All up to five star standards except the soften beds for me.
1 out of 5
by A verified traveler from australia

Yuk !!!!!

Posted Sep 8, 2014
I travel constantly and stay in hotels around 100 nights a year. This hotel is totally overpriced, has an ordinary Bistro/Breakfast offering and facility, an overpriced Bar and an underground food area which was full of non guests from the next door office building, taking away totally any semblance of a hotel. I paid for a Junior Suite on the 30th floor with water views. All I could see was the Board Room of the office next door some 10 mtrs from the windows. Never again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Great place in the heart of the CBD

Posted Sep 5, 2014
Pros: Location, room comfort (love the bed and the bath!) and level of service.
Location: Smack bang in the middle of the city
Short stay in the city - close to everything, great place to grab a drink downstairs. Nice walk to the harbour.