Ratings based on 4,590 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
97% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Salt Lake City, Utah

Almost Perfect

Posted Jul 26, 2015
Excellent, gorgeous, modern, fantastic views, but how CHEAP not to give guests free wifi.
3 out of 5
Recommended
for Everyone
by A verified traveler from Wollongong

A bit disappointed

Posted Jul 26, 2015
Stayed twice at this hotel, didnt really enjoy the first time but thought we would try again as friends love it. First time we had a room with a view of a wall and the next time was a roof and some walls. We felt like they wanted to put as as far away as possible and felt unimportant compared to how we were treated at similar hotels in the immediate area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Darwin

Perfect location

Posted Jul 21, 2015
Great hotel, great location and the French Wine and Cheese shop/restaurant downstairs is a hidden gem!
4 out of 5
Recommended
for Everyone
by A verified traveler from sydney

Handy to the city

Posted Jul 21, 2015
Check in could be quicker and mor organized it took me 2 attempts & 50 mins at first my room wasn't ready and was told i would be sent a text when it was i never received a text so i went back to check in & spoke to another staff member who sorted it on the spot.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to shopping.

Posted Jul 21, 2015
Location: Close to shopping.
Nice hotel close to shopping short walk to Darling Harbor, The Rocks or Circular Key.
5 out of 5
Recommended
for Families
by A verified traveler from Perth WA

Fantastic location, stunning building

Posted Jul 18, 2015
Pros: Location, the historic building, the impressive public areas and the cleanliness. The breakfasts were excellent.
Cons: The public areas felt a bit cold (we did visit in winter) but they are so vast and with a glass roof it must be difficult to heat the place in winter.
Location: Shops, museums, Botanical gardens leading to the Opera House and Bridge. Darling Harbour, theatres and excellent restaurants all in walking distance.
Hotel is in a great location with only 20 mins walk to both Darling Harbour and The Rocks, plus museums, shops and parks on your doorstep. The building is stunning and very well appointed with an amazing lobby, very clean and spacious public areas and very nicely appointed rooms. We were slightly disappointed at first to see we were facing a clock tower (which was impressive), but chimed every 15 mins, but soon discovered that is does not chime through the night or early in the morning! The breakfast was delicious and had a huge choice including gluten free options. We were staying with our two children and they loved the spacious room and the scrummy breakfasts. The breakfast chef was delightful to the children and remembered what they had ordered the day before. This will be our first choice of hotel when we next visit Sydney and would definitely recommend it to families and couples alike.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canberra Australia

Beautiful hotel, 5 star in every respect.

Posted Jul 18, 2015
Short stay in Sydney, great hotel, very rekaxing, facilities first class, excellent position in Sydney CBD
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 15, 2015
Very welcoming staff and lovely clean and well furnished rooms
5 out of 5
Recommended
for Everyone
by A verified traveler from melb

5star right in the middle of the cbd

Posted Jul 11, 2015
This is a premium hotel the centre of SYD, be prepared to pay top $$ for food and parking, it's slight tricky to get to given its location. Gym though high quality is not 24/7 and is not hotel operated
5 out of 5
Recommended
for Everyone
by A verified traveler from k

Posted Jul 8, 2015
Love the bedroom, it's fresh and classic, plenty of space for two adults and two kids. Enjoyed the breakfast, staff are very friendly there. Only down side is the swimming pool, too small for a five star hotel, but kids still liked it.