Ratings based on 150 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
100% of guests recommend
4.8 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Jacksonville, Fl

Hampton Inn in great location.

Posted Jun 29, 2014
Pros: I liked the new condition of this hotel, the cleanliness, the staff, the daily breakfast offerings, the size of our suite, the location, etc.
Cons: Our experience here was pretty great. Didn't really see any areas that needed improvement.
Location: The location is ideal. Anything we needed was only a short drive away.
Our family of four stayed in this Hampton Inn for six nights. For this reason I opted for a 2-queen-bed suite (I think our price averaged about $160 per night). This location seems to be fairly new. The hotel appeared clean at all times. The staff was consistently helpful and friendly. The breakfast offerings were plentiful and varied ... the staff made sure food items were replenished and the area stayed clean. Our room was very spacious and met our needs in terms of comfort and amenities. The closet doors are mirrored so there was plenty of room for three females to do hair and make-up. The beds were very comfy. We made use of the small refrigerator. The work-out room is small but I had no trouble using the treadmill daily. There are plenty of restaurants within a five minute drive (Red Lobster, Chili's, Smokey Bones, Chipotle, Panera, Friendly's, etc.) and lots of shopping options (the Great Northern Mall that includes a movie theater, Target, Walmart, Kohl's, T J Maxx, Wegman's, Jo-Ann, Home Depot, etc.).
5 out of 5
Recommended
for Everyone
by A verified traveler

Super nice folks & facility.

Posted Jun 23, 2014
Pros: Really like that the hotel is tucked into an area with restaurants & a Wegman supermarket.
Passing through on the way to the East Coast. Very kind staff.
5 out of 5
Recommended
for Everyone
by seasoned travel

Very clean and new. Near restaurants and retail.

Posted May 8, 2014
Pros: Excellent breakfast selection. Dining area was clean and well maintained.
Cons: Fridge in the room was noisy. Had to unplug it.
Location: Had one of the best seafood meals of my life, right across the street at the Red Lobster. The Red Lobster! Unbelievable!
We were surprised to be given a handicap room. But it was huge and comfortable.
1 out of 5
Recommended
for Everyone
by A verified traveler

Nice jacuzzi

Posted Feb 8, 2014
We had a good time. The staff were very nice and friendly.
5 out of 5
Recommended
for Getaway With Friends
by Carrie from Liverpool

Nice hotel

Posted Jan 21, 2014 on Hotels.com
Had a nice stay, clean rooms, coffee 24/7 in the lobby and there are even cookies at night! The only problem was the smell because I was put into a smoking room, which might've been from getting it online, but other than that, I would definitely stay again. If the confusion happened next time I would have to ask for another room. Great service as well!
5 out of 5
Recommended
for Families
by MelindaE from Manassas, VA

Incredibly Friendly

Posted Jan 19, 2014 on Hotels.com
We went to visit family for a long weekend and chose the hotel for its amenities (indoor pool, fridge) and location (walking distance to Red Lobster, Chilis, and Barnes and Noble... within a mile of malls, Target, and Wegman's). The hotel was outstandingly clean and well-appointed. But the best feature by far is their staff!! In four days - and nights - every single person behind the desk or cleaning was open and friendly to us. They went out of their way in little things like having us leave the cart upstairs and getting it from us to suggesting the best pizza place. It was a haven of warmth and true hospitality. We will certainly stay here again.
5 out of 5
Recommended
for Personal Event
by Sonia Rosado from Mount Pocono

Very satisfied

Posted Jan 15, 2014 on Hotels.com
Room was amazing and clean, staff amazing, breakfast outstanding waffle maker was my favorite. Only thing was smoke detector was flashing while I was sleeping it was annoying
5 out of 5
Recommended
for Families
by Kristin from Liverpool

Great family stay-cation

Posted Jan 1, 2014 on Hotels.com
We had a great night at the Hampton Inn in Liverpool. The hotel staff were all excellent, the pool/hot tub were fun and breakfast was great. Our room was very spacious, clean and comfortable. Overall, wonderful stay. Thank you Hampton Inn!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to the mall and restaurants

Posted Dec 16, 2013
Great experience, friendly staff
4 out of 5
Recommended
for Business Travelers
by A verified traveler

not as good this time

Posted Dec 9, 2013 on Hotels.com
we got the king room this time and wasn't as good as the two queen's. TV is smaller and the heater kept getting too hot.