Suite, 1 Bedroom (1 King & 1 Sofa Bed) | Desk, laptop workspace, soundproofing, free cribs/infant beds
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Reviews of Candlewood Suites Tallahassee, an IHG Hotel

2.5 out of 5
Candlewood Suites Tallahassee, an IHG Hotel
2815 Lakeshore Drive West, Tallahassee, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 450 out of 837 reviews" "
Rating 8 - Good. 249 out of 837 reviews" "
Rating 6 - Okay. 72 out of 837 reviews" "
Rating 4 - Poor. 39 out of 837 reviews" "
Rating 2 - Terrible. 27 out of 837 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Nina

Room was nice, BEDS HORRIBLE! I had to sleep in the recliner chair both nights! Beds are way too soft and when you sit on the side of the bed the mattress goes to the box springs! Wasn’t happy about sleeping in recliner after paying for 2 beds! Asked if all rooms had the same kind of mattresses and was told yes, no reason to go to another room if the beds were going to be the same! Some people have back problems and needs hard mattress!
Stayed 2 nights in Apr 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
There was a guy with his car on blocks rebuilding his brakes in the parking lot. I think there are families living here. They are pet friendly so there are a lot of barking dogs here. From the outside it looks pretty good but I am glad I am only staying one night.
Stayed 1 night in Apr 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Danny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First Candlewood suites I’ve stayed at that has an ice machine! Thanks!
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Jareall

Liked: Amenities
Gud
Stayed 2 nights in Mar 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is off the main roads and feels like a safe place to stay at. I had 4 family members with me and we had no issues at all. Great Stay
Stayed 1 night in Mar 2024

10/10 Excellent

YONG AN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable all suite facility. Perfect for a rest on a long road trip.
Stayed 1 night in Mar 2024

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 2 nights in Feb 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Nice large rooms. Rooms are clean. Staff is really friendly.
Stayed 1 night in Feb 2024

8/10 Good

WILLIAM

Traveled with family
Stayed 1 night in Feb 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful!
Stayed 1 night in Feb 2024

4/10 Poor

Cynthia

Disliked: Cleanliness, amenities, property conditions & facilities
Given two room cards at check in, one worked other didn’t. Went out, came back and neither worked. Went back to desk and attendant came back with me to check door, was told there’s a problem with the lock, no card will work and they’ll call for service tomorrow. Elevator is very dirty. Hallway to my room smells terrible and bugs crawling on ac unit.
Stayed 1 night in Jan 2024

6/10 Okay

marcus

Traveled with family
Dated property. Would not go there again.
Stayed 1 night in Jan 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient off I-10. Friendly staff. Clean room. Comfy bed and pillows. Felt safe. It was quiet. Really like Candlewood properties.
Stayed 1 night in Jan 2024

10/10 Excellent

Julie, Louisville

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Staff was very efficient and friendly. We picked this place because it’s pet friendly with a reasonable pet charge.
Stayed 1 night in Jan 2024

10/10 Excellent

Melissa

Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

Breon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was not cleaned to hotel standards, there was hair on the sink and in the tub. One of the beds in the room was made up with a sock in it, there was dog food and urine on the carpet in the room. My sister got bit by a bed bug. None of the staff members wanted to take ownership of my complaint they all said to speak with the general manager. After finally getting in contact with her after calling on numerous occasions, she appeared to be very unprofessional, condescending and rude as she only was able to tell me that there was no bedbugs in the room without even having the room, inspected for bedbugs. She was very argumentative and very unapologetic. all of this HOTEL staff members need to take a hospitality training starting with the general manager.
Stayed 1 night in Dec 2023

10/10 Excellent

Lawrence

Stayed 1 night in Dec 2023

8/10 Good

Patricia G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Toilet in room running all night, it rained heavy two days and water somehow got in to the room and carpet was wet. Bags and items that we had in that area got soaked, reported to the front desk in hopes it doesn’t happen to another guest.
Stayed 3 nights in Dec 2023

10/10 Excellent

KATHLEEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
newly renovated rooms were clean and very nice we loved it
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a problem at first with the AC but the front desk clerk took care of it. Sleep well and I would stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Football family
Front desk was very nice and helpful. Our room was very clean and so was the lobby area.
Stayed 1 night in Dec 2023

8/10 Good

Anthony

Stayed 1 night in Dec 2023

10/10 Excellent

Janel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were awesome!
Stayed 3 nights in Nov 2023

10/10 Excellent

Knorcia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and tidy.
Stayed 1 night in Dec 2023

10/10 Excellent

connie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Camper
Here for church event. Morning clerk Brittany was awesome. She made my night before better.
Stayed 1 night in Dec 2023

8/10 Good

connie

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Pleased, but not impressed
My stay was very good. No issues after checking in. Prior to checking, I inquired about an upcoming reservation for the next day; I had to reserve my stay separately. Any whoot. While questioning my other 2 reservations, I was informed I had 2, desk clerk Corey states I only had one showing in the system. I gave him all my info. He tells me, “well I can’t make the other one magically appear.” He displayed such an unprofessional attitude. Now I’ve worked in hospitality for over three years as a hotel night auditor, so I know the ins/outs. So I had to call my booking to confirm my reservations. After driving for 5 1/2 hrs to get here, not eating anything; it took me an hour to get this corrected before I could get settled.
Stayed 1 night in Nov 2023

8/10 Good

Jeri, Redwood City

Traveled with pets, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Quick, easy no frills but super clean!
Stayed 1 night in Nov 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
All of the area was clean and pet friendly, that is difficult to find.
Stayed 1 night in Nov 2023

6/10 Okay

jennifer

Liked: Staff & service, property conditions & facilities
I chose this hotel because another family member has stayed here. It’s quiet/ spacious/ easy to get to. I would stay here again but some insight: if you forget anything (ie: toothbrush paste) it is FOR SALE at the desk- typically these items are free. There is no room service (no big deal), there are kitchens and cooking items, full fridge and freezer. It was clean and tucked back off the road.
Stayed 2 nights in Nov 2023

10/10 Excellent

Howard

Liked: Property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Jorge

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We paid 600 dollars a night (Miami vs FSU game weekend) and they refused to even make the beds. If you wanted new towels, you had to bring the used ones physically to the front desk. The bath rug had the borders frayed and the towels had stains. Never ever have had an experience like this before, not even when I was a student and stayed in very low budget hotels.
Stayed 2 nights in Nov 2023

8/10 Good

Sara

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything.
Stayed 2 nights in Nov 2023

10/10 Excellent

Sean

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Bettye

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bettye’s family from Orlando.
Flood were filthy, roaches in the kitchen, half a roll of tissue on tissue holder and bad Oder.
Stayed 2 nights in Nov 2023

8/10 Good

Shalanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and quiet
Stayed 3 nights in Oct 2023

8/10 Good

Priscilla

Stayed 2 nights in Oct 2023

8/10 Good

Julius

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Service
Don’t like the fact that room cleaning is not daily
Stayed 2 nights in Oct 2023

10/10 Excellent

Wilna, MARGATE

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice . The staff was so amazing.
Stayed 3 nights in Oct 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean !!!!! And comfortable- has everything you need there
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness, comfortable, Near jobsite
Stayed 2 nights in Oct 2023

10/10 Excellent

Stefanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating with late check-in.
Stayed 2 nights in Oct 2023

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023