Dear Liliana, Thank you for taking the time to leave a review. We sincerely apologize for not meeting your expectations and for the cleanliness issues you encountered. Please be assured we will follow up on this with our housekeeping team and will take the necessary measures to ensure we are more diligent in our efforts going forward. Furthermore, we are very sorry for the difficulty you experienced with the lack of hot water in your room. We have addressed this accordingly, and we are grateful for your feedback. It is also very concerning to read your specific comment as we take the safety of our guests very seriously. Such incidents are very unusual at our hotel, and we offer our most humble apologies. Your patience in this matter is much appreciated. We will share your message appropriately as we are committed to enhancing our services on all levels.Keith Hoogerheyde,General Manager

Dear Elaine, Thank you for reviewing your recent experience with us. We sincerely apologize for the inconvenience you experienced during your stay with us. It’s unacceptable that you encountered cleanliness concerns in your room, and we regret any discomfort this caused. We have addressed this with our housekeeping department to ensure this does not happen again. Additionally, we apologize for the behavior you experienced from our front desk staff. Your comments will be shared with our team, and we will take appropriate action to prevent these issues from happening again. Regarding the noise concerns you mentioned, we are actively working with local business partners, city leadership, and local law enforcement for a solution to the disruptive level of noise you experienced. We hope they will soon find a permanent resolution to the situation. We remain confident in their concern for the visitors to the FSU campus and our capital city. Once again, we hope you will accept our apology on behalf of our city’s leadership. We look forward to serving you whenever your travels may return to Tallahassee.Keith Hoogerheyde, General Manager

Dear Charles, Thank you for taking the time to share your review. We do apologize for any disappointment with the shuttle service. Our goal is to provide an exceptional experience to each of our guests, and we regret any discrepancies with third-party websites for the property. We appreciate you bringing this to our attention and for your patience. Thank you again for your feedback, and hope you will give us another chance to host you again. Keith Hoogerheyde, General Manager

Dear Cynthis, Thank you for your excellent review. We are delighted you enjoyed your experience, and it is a pleasure to know we provided you with everything you needed for an outstanding stay. Please come back and see us at Residence Inn Tallahassee Universities at the Capitol any time your travels bring you to our area!Keith Hoogerheyde, General Manager

Dear Kenneth, We appreciate you sharing your thoughtful feedback with other travelers. We agree that our convenient location is perfect for exploring all that Tallahassee offers! Our modern hotel places our guests near Florida State University, Doak S. Campbell Stadium, and Florida A&M University. Thank you for choosing Residence Inn Tallahassee Universities at the Capitol, and we hope to have the pleasure of welcoming you back soon.Keith Hoogerheyde,General Manager

Dear Mayte, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Residence Inn Tallahassee Universities at the Capitol; we hope to see you again soon. Keith Hoogerheyde, General Manager

Dear Rhonda, Thank you for staying at Residence Inn Tallahassee Universities at the Capitol. We are glad you liked our comfortable accommodations and that you appreciated our shuttle service. We are also happy to know you enjoyed our breakfast offerings and that our devoted associates took great care of you. We will certainly share your praises with them. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Keith Hoogerheyde General Manager

Dear Shannon, Thank you for the kind review of Residence Inn Tallahassee Universities at the Capitol. We are thrilled to know you enjoyed your time with us and that our thoughtfully crafted property and intuitive associates enhanced your visit. It was also a delight reading our complimentary breakfast offerings started your day on the right note. We loved accommodating you, and we sincerely appreciate your dedication to staying with us again; we look forward to it.Keith Hoogerheyde, General Manager

Dear Amanda, Thank you for sharing your review of Residence Inn Tallahassee Universities at the Capitol. We are glad to know you had a seamless check-in experience and that you were pleased with our courteous front desk staff and well-kept accommodations. However, we regret not meeting some of your expectations and your disappointment with some of our charges. These fees are listed on our websites, and we will share your comments appropriately. We appreciate your feedback and look forward to seeing you again on your future visit to the area. Keith Hoogerheyde, General Manager

Dear Bryan, We appreciate your feedback and apologize for the inconvenience caused by the noise issues that you encountered during your stay. Please accept our sincere apologies for this type of disturbance. We understand the importance of providing our guests with a peaceful and comfortable environment, and we regret falling short in this regard. We take noise concerns seriously and would like to let you know that for future visits, our front desk is available around the clock to help make you as comfortable as possible. Your feedback is valuable to us as we continuously strive to improve the experience of our guests. We are actively working with local business partners, city leadership, and local law enforcement for a solution to the disruptive level of noise you experienced. Specifically, the city of Tallahassee’s leadership is copied for their continued awareness of the severity of the issues caused for our guests by the high level of unabated noise in the Gaines St. area. We hope they will soon find a permanent resolution to the situation. We remain confident in their concern for the visitors to the FSU campus and our capital city. Ensuring a positive experience during their stay in our beautiful, vibrant, and active neighborhood is our shared priority. We genuinely appreciate your understanding, and we hope you will consider giving us another opportunity to provide you with a more tranquil and enjoyable stay in the future. Thank you for choosing us; we look forward to serving you better in the future.Keith Hoogerheyde General Manager

Dear Keniesha, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Keith Hoogerheyde,General Manager

Dear Richard, Thank you for making Residence Inn Tallahassee Universities at the Capitol a part of your travel plans. We are happy to know you had a pleasant stay overall and that you loved our well-maintained property. However, we are sorry for the nose disturbances you encountered. We want you to know our front desk is always available to help make you as comfortable as possible. We appreciate your feedback and hope to see you again on your future visit to the area. Keith Hoogerheyde,General Manager

Dear Yvette, Thank you for choosing to stay with us. While we are happy to see that your overall experience was comfortable, we apologize that the coffee maker in your room did not work. We appreciate you bringing this to our attention, and we have shared this with our maintenance team. It was a pleasure having you as our guest, and we hope you will choose to stay with us again the next time you are in the area.Keith Hoogerheyde General Manager

Dear Callie, Thank you for your recent stay at the Residence Inn Tallahassee Universities at the Capitol and for posting such a generous review of our hotel and staff. It is a pleasure to know we exceeded all of your expectations! We enjoyed having you as our guest, and we hope to see you again on your next trip to Tallahassee. Keith Hoogerheyde General Manager

Dear Callie, We are delighted with your rating! It's wonderful to know that you enjoyed so much about your time at Residence Inn Tallahassee Universities at the Capitol. We look forward to serving you again in the future.Keith Hoogerheyde General Manager

Dear Harry, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Residence Inn Tallahassee Universities at the Capitol, and we look forward to welcoming you back soon.Keith Hoogerheyde General Manager

Dear Joanna, Thank you for choosing Residence Inn Tallahassee Universities at the Capitol and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Keith Hoogerheyde General Manager

Dear Harry, We enjoyed seeing your perfect rating and cannot thank you enough for it. On behalf of everyone here at Residence Inn Tallahassee Universities at the Capitol, I invite you to come back and stay with us again whenever you are in the area.Keith Hoogerheyde General Manager

Dear John, Thank you for sharing your feedback regarding your recent stay at Residence Inn Tallahassee Universities at the Capitol. We are delighted to hear that your experience was exceptional. We look forward to welcoming you back soon again.Keith Hoogerheyde General Manager

Dear Mark, Thank you for choosing Residence Inn Tallahassee Universities at the Capitol and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Keith Hoogerheyde General Manager

Dear Jeffrey, Thank you for staying at Residence Inn Tallahassee Universities at the Capitol. We enjoyed your kind comments about our modern and clean accommodations, most notably how much you liked our attentive service. Thank you for sharing your review with future guests, and we hope you will return the next time you visit Tallahassee.Keith Hoogerheyde General Manager

Dear Shannon, We are glad you had a pleasant stay with us and liked our well-kept property as well as ideal location and your check-in experience. However, we regret not meeting your expectations with your room. We will convey your message appropriately. Thank you again for your patience, and we hope this will not deter you from choosing us again.Sincerely,Residence Inn Tallahassee Universities at the Capitol Team

Dear Guest, Thank you for sharing your experience following your recent stay at Residence Inn Tallahassee Universities at the Capitol. We are thrilled to hear that you enjoyed our convenient location, well-maintained accommodations, and outstanding service. Your feedback is valuable to us, and we look forward to welcoming you back in the future.Keith Hoogerheyde General Manager

Dear Kim, Thank you for the perfect rating! We hope you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Residence Inn Tallahassee Universities at the Capitol, and we look forward to welcoming you back soon.Keith Hoogerheyde General Manager

Dear Andrew, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Residence Inn Tallahassee Universities at the Capitol, and we look forward to welcoming you back soon.Keith Hoogerheyde General Manager

Dear Jason, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Keith Hoogerheyde General Manager

Dear Thomas, Thank you for choosing us and for taking the time to write your review. We regret that you were disappointed with our parking cost. Our fees are competitively priced and posted on our website so guests can have this information before booking with us. We apologize if this was not adequately communicated with you upon check-in, and we will share your comments appropriately. We are also sorry for your concerns with our service and any frustration this caused. We have shared your feedback with our team to prevent this in the future. On the brighter side, we are glad that you enjoyed our convenient location and the delicious breakfast. We are delighted to hear that our breakfast staff left a memorable impression on your stay. We would love to convey your kind words to them. We hope to have another chance to provide you with a better experience in the future. Keith Hoogerheyde General Manager

Dear Keith, Thank you for staying at Residence Inn Tallahassee Universities at the Capitol and for your nice rating. We sincerely apologize for the noise concerns during your visit and its impact on your overall comfort. We are grateful for your patience, and we want you to know our front desk is always available to help. Thank you again, and we look forward to your return.Keith Hoogerheyde General Manager

Dear Cynthia, Thank you for including Residence Inn Tallahassee Universities at the Capitol in your travel plans. We are delighted to read that you enjoyed our location, spotless accommodations and our breakfast offerings. It was a pleasure hosting you all, and we look forward to your return.Keith Hoogerheyde General Manager

Dear Nemid, Thank you for your recent stay at the Residence Inn Tallahassee Universities at the Capitol and for posting such a generous review of our hotel. It is a pleasure to know you loved the fantastic location and our property. We enjoyed having you as our guest, and we look forward to seeing you again on your next trip to Tallahassee. Keith Hoogerheyde General Manager

Dear Jeffrey,What a pleasure to read your outstanding review about your time at Residence Inn Tallahassee Universities at the Capitol. We are thrilled you had an excellent experience while visiting Tallahassee. We appreciate you being our guest, and we would love to welcome you back the next time you are in the area. Thank you for the feedback. Keith Hoogerheyde General Manager

Dear Charlene, Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when staying with us.Keith Hoogerheyde General Manager

Dear Patrick, Thank you for staying at Residence Inn Tallahassee Universities at the Capitol. We are glad that you loved our well-kept accommodations. However, we sincerely apologize for the cleanliness issues you highlighted. Your comfort and satisfaction are of the utmost importance to us; therefore, we regret not meeting your expectations. Rest assured, we have addressed your concerns with our housekeeping team to ensure that such incidents do not occur in the future. We pride ourselves on delivering a pleasant hotel experience; therefore, we are sorry for the noise issues you experienced. Thank you again; we look forward to your next visit. Keith Hoogerheyde General Manager

Dear Chris, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will allow us to restore your confidence in us on a future visit.Keith Hoogerheyde General Manager

Dear Melissa, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Residence Inn Tallahassee Universities at the Capitol, and we look forward to welcoming you back soon.Keith Hoogerheyde General Manager

Dear Laura, Thank you for your review of your stay. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us.Keith Hoogerheyde General Manager

Dear David, Thank you for choosing Residence Inn Tallahassee Universities at the Capitol and sharing your experience. We are sorry about the issues you experienced during your stay. We were happy that we were able to resolve everything to your satisfaction. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice every time you are in the area.Keith Hoogerheyde General Manager

Dear Angus, We are delighted you had a great stay at Residence Inn Tallahassee Universities at the Capitol. Thank you for the kind rating, and we look forward to hosting you again soon.Keith Hoogerheyde General Manager

Dear Karan, It was a pleasure having you as our guest at Residence Inn Tallahassee Universities at the Capitol. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Keith Hoogerheyde General Manager

Dear Dany, Thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.Keith Hoogerheyde General Manager

Dear Joel, Thank you for staying with us at Residence Inn Tallahassee Universities at the Capitol and for the nice rating. We are glad to know that you had an overall satisfactory stay. However, we regret your disappointment with our parking charges. Our fees are competitively priced and posted on our website so guests can have this information before booking with us. Thank you again for your feedback. We look forward to hosting you back. Keith Hoogerheyde General Manager

Dear Patti, Thank you for the perfect rating. We are glad you had a wonderful time at Residence Inn Tallahassee Universities at the Capitol. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Keith Hoogerheyde General Manager

Dear Janina, Thank you for sharing your experience with fellow travelers. We are pleased to know how much you liked your guest room. We want your stay with us to feel like home and be as comfortable as possible. We look forward to you choosing Residence Inn Tallahassee Universities at the Capitol any time your travels bring you back this way. Keith Hoogerheyde General Manager

Dear Monica, We are pleased your stay was enjoyable, and we want to thank you for your nice rating. All of us at Residence Inn Tallahassee Universities at the Capitol look forward to your next visit.Keith Hoogerheyde,General Manager

Dear Guest, Thank you for the perfect rating! It is always gratifying to receive praise for providing an exceptional experience, and we are delighted you enjoyed your stay. Whether your focus is on relaxation or productivity, Residence Inn Tallahassee Universities at the Capitol provides a rejuvenating retreat. It was our pleasure accommodating you, and we look forward to seeing you again soon. Keith Hoogerheyde,General Manager

Dear Jack, Thank you for your honest evaluation. We are deeply sorry that our staff was not as responsive as they should have been in working to address your specific concerns. We are reviewing these concerns with our associates to make sure we are promptly and appropriately responding to every guest request. We understand the frustration and inconvenience this caused. We appreciate your patience and hope to have another chance to provide you with the exceptional hospitality you deserve. Keith Hoogerheyde, General Manager

Dear Monica, Thank you for taking the time to rate Residence Inn Tallahassee Universities at the Capitol. We are delighted you enjoyed your stay and appreciate you taking the time to recommend us to fellow travelers. We look forward to seeing you again on your next visit to the area. Keith Hoogerheyde General Manager

Dear Eric, Thank you for the perfect rating. We are glad you had a wonderful time at Residence Inn Tallahassee Universities at the Capitol. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Keith Hoogerheyde General Manager

Dear Renee, Thank you for your recent stay at the Residence Inn Tallahassee Universities at the Capitol and for posting such a generous review of our hotel and staff. It is a pleasure to know we exceeded all of your expectations! We enjoyed having you as our guest, and we hope to see you again on your next trip to Tallahassee. Keith Hoogerheyde General Manager

Dear Erik, It is wonderful to know you enjoyed everything about your time at Residence Inn Tallahassee Universities at the Capitol and that we exceeded your expectations. We strive to provide everything needed for the perfect stay. We truly appreciate your kind rating and look forward to you will be able to stay with us again soon. Keith Hoogerheyde General Manager