Front of property

Reviews of MISION 11

3 out of 5
MISION 11
Plutarco Elías Calles Zona Centro, 2012, Tijuana, BC

Reviews

7.8

Good

Rating 10 - Excellent. 176 out of 387 reviews" "
Rating 8 - Good. 87 out of 387 reviews" "
Rating 6 - Okay. 49 out of 387 reviews" "
Rating 4 - Poor. 30 out of 387 reviews" "
Rating 2 - Terrible. 45 out of 387 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alex, Victorville

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean parking lot is a storage
Stayed 1 night in Apr 2024
Response from HOTEL MISION 11 on Apr 27, 2024
Gracias por su preferencia, esperamos vuelva pronto, que tenga buen día.

4/10 Poor

Ray

Stayed 1 night in Apr 2024
Response from HOTEL MISION 11 on May 10, 2024
Lamentamos obtener esa calificación de tu parte, esperamos vuelva a hospedarse con nosotros para poder mejorar el servicio y reconsidere su calificación, que tenga un buen día.

10/10 Excellent

Ricardo, Rossmoor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & clean close to restaurants and entertainment,
Stayed 2 nights in Mar 2024
Response from HOTEL MISION 11 on Apr 20, 2024
Thanks for your preference, we appreciate your rating and comments and hope to have you back in here soon.Have a nice day.

6/10 Okay

Ana

Traveled with partner
Stayed 2 nights in Apr 2024
Response from HOTEL MISION 11 on Apr 17, 2024
Gracias por su preferencia, esperamos tenerla de nuevo con nosotros para futuras estancias, que tenga un buen día.

10/10 Excellent

Cristopher

Stayed 1 night in Apr 2024
Response from HOTEL MISION 11 on May 4, 2024
Gracias por su preferencia, esperamos tenerlo de nuevo con nosotros para seguirle brindando el mejor servicio.

6/10 Okay

shawn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Checking in process took long time, almost 45 minutes.
Stayed 1 night in Apr 2024
Response from HOTEL MISION 11 on Apr 16, 2024
We sorry to hear that, were going to work in that to give a better check in service, have a nice day.

10/10 Excellent

Cesar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly good!
Stayed 1 night in Apr 2024
Response from HOTEL MISION 11 on Apr 16, 2024
Thanks for your preference, we hope to have you back in here soon, have a nice day.

10/10 Excellent

amaya

Stayed 1 night in Feb 2024
Response from HOTEL MISION 11 on Apr 16, 2024
Thanks for your preference, we hope to have you back in here soon, have a nice day.

10/10 Excellent

cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from HOTEL MISION 11 on Apr 5, 2024
Thanks for your review, we really appreciate.Have a nice day.

2/10 Terrible

Maria

Stayed 2 nights in Mar 2024
Response from HOTEL MISION 11 on Apr 5, 2024
Lamentamos tener esa calificación de su parte, le extendemos la invitación de volver a elegirnos como hotel para su descanso y estancia y así brindarle un mejor servicio y cambiar su opinión, que tenga un excelente día.

8/10 Good

Sonia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were small! But cleaned the only problem was they have a restaurant with music down stairs so herd the music pounding all night till 2 am! Had to wake up at 3:30 am so not much sleep!
Stayed 1 night in Mar 2024
Response from HOTEL MISION 11 on Apr 2, 2024
We are sorry for the inconvenience, we will work to provide better service in case of future stays with us.Have a nice day.

2/10 Terrible

Jose Gomez

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, stinky bathroom, sink plugged, dirty sheets under bedding, noise until 5 am, staff wint help out.
Stayed 2 nights in Mar 2024
Response from HOTEL MISION 11 on Apr 2, 2024
We are sorry for the inconvenience, we will work to provide better service in case of future stays with us.Have a nice day.

10/10 Excellent

Marco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Este hotel está muy bien remodelado. Está bonito y elegante. El cuarto es pequeño pero tiene todo muy bien acomodado. Las sábanas estaban un poco manchadas pero si se miraban limpias. El baño está muy bonito. El cuarto tiene aire acondicionado Minisplit. El colchón y almohadas muy cómodos. El mueble te TV estaba con polvo. Está muy cercas de los bares más famosos. Mi experiencia fue muy buena. Si volvería a reservar ahí.
Stayed 1 night in Mar 2024
Response from HOTEL MISION 11 on Mar 29, 2024
Muchas gracias por su reseña caballero, agradecemos su preferencia y esperamos volver a tenerlo con nosotros nuevamente, que tenga buen día.

6/10 Okay

JUANITO

Liked: Staff & service
Parking lot needs to be better maintained. TV doesn’t work sometimes.
Stayed 1 night in Mar 2024
Response from HOTEL MISION 11 on Mar 29, 2024
Thanks for your comments, we gonna work in those aspects to bring you a better service, hope you have a nice day sir.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and great location. Would definitely come back
Stayed 2 nights in Mar 2024
Response from HOTEL MISION 11 on Mar 28, 2024
Thanks for your calification and your preference, we hope to have you back with us, have a nice day sir.

8/10 Good

Mr. Dwayne and Mrs. Carla

Liked: Property conditions & facilities
Disliked: Cleanliness
Reasonable Price. Talent Show next door. Everything is near including the Airport TIJ
Stayed 2 nights in Mar 2024
Response from HOTEL MISION 11 on Mar 28, 2024
Thanks for your calification and your preference, have a nice day.

10/10 Excellent

Christopher

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from HOTEL MISION 11 on Mar 22, 2024
Muchas gracias por su preferencia, esperamos volverlo a tener hospedado con nosotros para seguirle brindando el mejor servicio en Hotelería.Buen día.

10/10 Excellent

Raudel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Mar 2024
Response from HOTEL MISION 11 on Mar 22, 2024
Muchas gracias por su preferencia, esperamos volverlo a tener hospedado con nosotros para seguirle brindando el mejor servicio en Hotelería.Buen día.

10/10 Excellent

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place clean and very modern truly recommended 👌
Stayed 1 night in Mar 2024
Response from HOTEL MISION 11 on Mar 17, 2024
Thanks for your comments, we really appreciate them, have a nice day.

8/10 Good

luis

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem is the bar downstairs is too noise you can hear Avery thing
Stayed 1 night in Mar 2024
Response from HOTEL MISION 11 on Mar 17, 2024
We sorry for the inconvenience, hope to have you back in here and have a better experience.Have a nice day.

10/10 Excellent

Jose, Orange

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean property
Stayed 1 night in Feb 2024
Response from HOTEL MISION 11 on Mar 9, 2024
We are very thankfull with your review, have a nice day sir.

6/10 Okay

Alex, Victorville

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Amenities
Bathroom sink not working
Stayed 1 night in Mar 2024
Response from HOTEL MISION 11 on Mar 5, 2024
Thanks for letting us know, we really sorry to hear that, we gonna work to bring a better service for future reservations, have a nice day.

10/10 Excellent

Alesha

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 2 nights in Feb 2024
Response from HOTEL MISION 11 on Mar 2, 2024
Gracias por su preferencia, buen día.

2/10 Terrible

Jose

The lady gave me a key that was not functioning i went down and she said it was set. I called her to notify her it wasnt working and she was rude and unpolite, hung up on me.
Stayed 1 night in Feb 2024
Response from HOTEL MISION 11 on Mar 2, 2024
We are really sorry for this situation, and we extend an invitation to bring us another oportunity to give you a quality service.Have a nice day.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff, very affordable, clean, good area, and they have a restaurant down stairs and they can deliver food to your room.
Stayed 2 nights in Feb 2024
Response from HOTEL MISION 11 on Feb 19, 2024
Thanks for your comments and preference, we really appreciate them and hope you to get back in here soon.Have a nicely day.

10/10 Excellent

Alesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from HOTEL MISION 11 on Feb 18, 2024
Muchas gracias por calificación, apreciamos su reseña y le esperamos de nuevo por aquí, que tenga buen día.

2/10 Terrible

David

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from HOTEL MISION 11 on Feb 18, 2024
Apreciamos su reseña, trabajaremos duro para mejorar la calificación en alguna futura estancia, buen día.

10/10 Excellent

Nilesh

Liked: Amenities
Excellent
Stayed 1 night in Feb 2024
Response from HOTEL MISION 11 on Feb 18, 2024
Thanks for your comments, we hope to have you back for more reservations, have a good day.

10/10 Excellent

servando

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very affordable
Stayed 1 night in Feb 2024
Response from HOTEL MISION 11 on Feb 18, 2024
Thanks for your comments, have a really nice day, we wait for you in another time.

2/10 Terrible

Alberto

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from HOTEL MISION 11 on Feb 10, 2024
Lamentamos obtener esa calificación de su parte, le extendemos la invitación para hospedarse de nuevo con nosotros y cumplir con sus expectativas, que tenga buen día.

8/10 Good

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice hotel. However, the rooms are a bit small and it is somewhat noisy. The doors have poor soundprofing so you can hear the elevator chime constantly and people walking up and down the hallway.
Stayed 1 night in Feb 2024
Response from HOTEL MISION 11 on Feb 7, 2024
We appreciate your comments, and hope to have you back soon.Have a nice day.

6/10 Okay

DAVID

Business traveler
Ok
Stayed 5 nights in Jan 2024
Response from HOTEL MISION 11 on Feb 6, 2024
Gracias por su preferencia, que tenga un buen día.

6/10 Okay

Linda

Very loud. Nothing great about the hotel. Pillowcases looked like they had been slept on. Not sure if the area around is safe, i arrived at hotel around 10pm, people mingling outside. Felt a little uneasy.
Stayed 1 night in Jan 2024
Response from HOTEL MISION 11 on Feb 6, 2024
We are really sorry about this, we extend an invitation to have you back in here to bring you a better service and make you to reconsider your calification. Have a nice day.

8/10 Good

Jose

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot i come here often. The employees are nice and attentive
Stayed 1 night in Jan 2024
Response from HOTEL MISION 11 on Feb 2, 2024
Thanks for your comments, we hope to have you back soon, have a nice day.

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from HOTEL MISION 11 on Feb 2, 2024
Hotel Mision 11 agradece su preferencia y le extiende la invitación para volver a hospedarse con nosotros y seguir satisfaciendo sus hospedajes, que tenga un muy buen día.

10/10 Excellent

Cesar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a new and moder roo, a little small but functional. Cleaning and towel need to be consistant, the 2nd night was much better.
Stayed 2 nights in Jan 2024
Response from HOTEL MISION 11 on Jan 29, 2024
Thanks for your preference, we appreciate your comments.Have a nice day sir.

6/10 Okay

Alejandra

Stayed 1 night in Jan 2024
Response from HOTEL MISION 11 on Mar 22, 2024
Muchas gracias por su preferencia, esperamos volverlo a tener hospedado con nosotros para seguirle brindando el mejor servicio en Hotelería.Buen día.

4/10 Poor

Andee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
floors were dirty on arrival as I entered my given room. staff was inattentive to customers ignoring them without consideration.
Stayed 1 night in Jan 2024
Response from HOTEL MISION 11 on Jan 23, 2024
Lamentamos leer esta reseña, trabajaremos arduamente para poder mejorar y satisfacer sus necesidades en una posible vuelta por nuestro hotel.Que tenga un excelente día.

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room bed was comfortable.
Stayed 1 night in Jan 2024
Response from HOTEL MISION 11 on Jan 26, 2024
Thanks for your preference, we hope to have you back soon, have a nice day.

4/10 Poor

Sean

Disliked: Cleanliness, staff & service
Dirty sheets and rude workers
Stayed 2 nights in Jan 2024
Response from HOTEL MISION 11 on Jan 19, 2024
Sorry to hear those comments sir, we hope to improve to bring you a better service.Have a good day.

8/10 Good

Julio

Liked: Staff & service, amenities
I recently had a great experience during my stay at Station 11. Check-in was a breeze, and the 24-hour security provided a sense of safety throughout my visit. Privet parking was great. The front desk team at station 11 was impressively quick in addressing and resolving any issues that arose. The room amenities, including a comfortable bed and a well-functioning TV, added to the overall satisfaction. Additionally, the hotel's proximity to the Revolution made my stay even more enjoyable. Highly recommend station 11 for a hassle-free and secure accommodation.
Response from HOTEL MISION 11 on Jan 19, 2024
Thanks for your comments, we really appreciate it, and hope to have you back soon.Have a good day.

8/10 Good

Bernardo

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024
Response from HOTEL MISION 11 on Jan 19, 2024
Gracias por su calificación, esperamos tenerlo de nuevo pronto.Buen día.

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from HOTEL MISION 11 on Jan 15, 2024
Agradecemos su preferencia, que tenga buen día.

10/10 Excellent

Joshua

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's close to revolution. Easy check in process and clean rooms. I enjoyed my stay
Stayed 1 night in Jan 2024
Response from HOTEL MISION 11 on Jan 15, 2024
Thanks for your comments, we hope you come back and continue staying with us, have a good day.

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, room comfort
It was ok ladies cleaning early were too lud talking and playing music woke me up and couldnt go back to sleep.
Stayed 1 night in Jan 2024
Response from HOTEL MISION 11 on Jan 12, 2024
We are sorry to hear that, we are going to improve in that aspect to bring a much better service, have a good day.

2/10 Terrible

Caroline

Traveled with family and small children
Disliked: Staff & service
Fraud!!! Do not stay here. I booked this hotel for a family with small children on Christmas. Because they didn’t have my card I called to confirm my payment and they still would not let the family check in. Then they still charged me the full amount of the reservation on my credit card.
Stayed 2 nights in Dec 2023
Response from HOTEL MISION 11 on Jan 12, 2024
We are sorry to hear that, have a good day

10/10 Excellent

Jose R

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
the only concern that I have is the TV unit never works.
Stayed 1 night in Jan 2024
Response from HOTEL MISION 11 on Jan 8, 2024
We sorry to hear that, we are going to work to give a better service, thanks for your preference and we hope to have you back in here soon, good day.

8/10 Good

Francisco

Stayed 1 night in Dec 2023
Response from HOTEL MISION 11 on Jan 23, 2024
Muchas gracias por su preferencia.

10/10 Excellent

Maria

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from HOTEL MISION 11 on Dec 30, 2023
Gracias por su calificación, Hotel Misión 11 le desea un feliz año nuevo y los esperamos con gusto en una futura estancia.Buen día.

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you and service
Stayed 1 night in Dec 2023
Response from HOTEL MISION 11 on Dec 29, 2023
Thanks for your comments, we hope to have you back soon, have a good days and good hollidays.