Interior

Reviews of KOKO HOTEL Residence Asakusa Tawaramachi

3.5 out of 5
KOKO HOTEL Residence Asakusa Tawaramachi
2-8- Kotobuki, Tokyo, Tokyo

Reviews

9.6

Exceptional

Rating 10 - Excellent. 55 out of 69 reviews" "
Rating 8 - Good. 13 out of 69 reviews" "
Rating 6 - Okay. 0 out of 69 reviews" "
Rating 4 - Poor. 0 out of 69 reviews" "
Rating 2 - Terrible. 1 out of 69 reviews" "

9.8/10

Cleanliness

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Landy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice property, easy access to subway. Room was clean. We didn’t use the kitchen, but nice to have a small fridge with freezer. Laundry in room, but washer/ dryer can only fit a small load.
Stayed 4 nights in Apr 2024
Response from MANJU on Apr 19, 2024
Dear Guest, Thank you for choosing to stay at KOKOHOTEL Residence Asakusa Tawaramach. Thank you for your willingness to leave a positive review and share your valuable stay experience.We are so delighted to hear that you have enjoyed your stay with us. Thank you so much once again for your kind review. Best regards, KOKO HOTEL Residence Asakusa Tawaramachi, MANJU

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very near the tawaramachi station but still a quiet area. Sensoji temple is walkable or just one stop away to Asakusa. The staff were very nice & assisted us in sending our luggage to Nagoya. There is a really good yakitori take away (street food kind) just kinda across the street.
Stayed 4 nights in Mar 2024
Response from KOKO HOTEL Residence Asakusa Tawaramachi on Apr 2, 2024
Thank you for staying with KOKO Hotel Residence Asakusa Tawaramachi.We are delighted to know that you have enjoyed your stay with us. Your feedback will be a great encouragement for us to further improve our services in the future. We look forward to seeing you again in the future.

10/10 Excellent

Tanzie

Liked: Cleanliness, amenities, property conditions & facilities
Clean, easy check in and check out, restaurants nearby, train station
Stayed 3 nights in Mar 2024
Response from KOKOHOTEL Residence Asakusa Tawaramachi Nagase on Mar 30, 2024
Thank you very much for staying at KOKOHOTEL Residence Asakusa Tawaramachi. We are very pleased to receive your warm compliments. We are very pleased that you are enjoying the comfort of your room.We sincerely We will continue to strive for your satisfaction.look forward to serving you again.

10/10 Excellent

Teri, Honolulu

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean
Stayed 6 nights in Mar 2024
Response from FUKUI on Mar 26, 2024
Dear Teri, Thank you very much for staying at KOKOHOTEL Residence Asakusa Tawaramachi. We are very pleased to receive your warm compliments. We sincerely will continue to strive for your satisfaction. We are look forward to serving you again.

10/10 Excellent

Isabelle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our family absolutely loved staying at this hotel. We were upgraded to the Deluxe Family Suite free of charge and we were so thankful for the upgrade. The location is excellent with a 7-11 and metro station nearby. The post office is also very close if you want to use the ATM. They have the best conversion rate. The hotel feels new and modern. We loved having access to a washer/dryer in our room. The fridge, kitchen, and dining table were so useful. The staff were very helpful and friendly. Our family would go back here in a heartbeat.
Stayed 6 nights in Mar 2024
Response from Takakuwa on Mar 20, 2024
Thank you very much for choosing to stay at KOKOHOTEL Residence Asakusa Tawaramachi, one of our many facilities.We are very happy to receive your wonderful feedback.The warm words we receive from our customers are our greatest encouragement.We will continue to cherish the compliments we received and strive to create an even more comfortable space.All of our staff are looking forward to your next visit.KOKOHOTEL Residence Asakusa Tawaramachi

10/10 Excellent

Janet

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
We really liked the location for its accessiblîoty. It’s only minutes away from the Tawaramachi station (with elevators!) and Asakusa.
Stayed 2 nights in Mar 2024
Response from MANJU on Mar 13, 2024
Thank you very much for your current stay at KOKO HOTEL Residence Asakusa Tawaramachi. We are glad to hear that you seem to have enjoyed your stay with us overall. We appreciate you kindly taking time to give us honest and detailed comments. Thank you so much once again and we truly look forward to serving you again in the near future. Best regards, KOKO HOTEL Residence Asakusa Tawaramachi, MANJU

8/10 Good

Wing Yan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very convenient. It closes to Metro and Train, and it is walkable to several sightseeing locations. Staff is friendly and helpful. The room is clean, and we are able to fit several suitcases in the room.
Stayed 7 nights in Jan 2024
Response from FUKUI on Jan 30, 2024
Thank you very much for your current stay at KOKO HOTEL Residence Asakusa Tawaramachi. We are so glad to hear that you have enjoyed your stay with us. Thank you so much once again for your kind feedback and we truly look forward to serving you again in the near future.Best regards,

10/10 Excellent

Johan

Traveled with family
Liked: Cleanliness, room comfort
Room
Excellent service and spacious room space
Stayed 3 nights in Jan 2024
Response from FUKUI on Jan 12, 2024
Dear Johan, Thank you for choosing to stay at KOKOHOTEL Residence Asakusa Tawaramachi. We are very pleased and honoured by your kind comments. We hope to see you again on your next visit to Tokyo, and thank you for your service.

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from FUKUI on Jan 12, 2024
Dear William, Thank you for staying KOKOHOTEL Reseidence Asakusa Tawaramachi this time. We were glad that you evaluated us 5/5 score. If you have any occasions to visit Asakusa, we are looking forward to seeing you again.

10/10 Excellent

vicky, west covina

Liked: Cleanliness, property conditions & facilities
great view of skytree tower through the window. convince location to Ginza line subway station. you can purchase 1-3 day pass at front desk.
Stayed 6 nights in Dec 2023
Response from KOKO HOTEL Residence Asakusa Tawaramachi, Manju on Jan 8, 2024
Thank you very much for choosing to stay at this hotel and for leaving your valuable feedback. We are very pleased and honoured by your kind comments. The hotel is located just a 5-minute walk from the underground station and there are convenience stores nearby. Asakusa Temple, a tourist attraction in Asakusa, is also a 10-minute walk away. This is the best location for travellers. We hope to see you again on your next visit to Tokyo, and thank you for your service.

10/10 Excellent

Javier

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious, great accommodations. Very friendly and helpful staff. Loved having a washing machine! I really liked having a room for the kids to sleep in. Excellent location right near ginza line elevator which we needed for traveling with our 2 strollers. Would definitely recommend and would stay here again.
Stayed 9 nights in Dec 2023
Response from KOKOHOTELレジデンス浅草田原町 フロント on Jan 7, 2024
Thank you for staying KOKO HOTEL Residence Asakusa Tawaramachi. We were glad to hear that you felt satisfied with the location and our guest room. We will improve our cost-effectiveness from your comment. We again appreciated your valuable and important comments. If you have any occasions to visit Asakusa or Tokyo, we are looking forward to seeing you again. Best regards,KOKO HOTEL Residence Asakusa Tawaramachi

10/10 Excellent

I-Chun, Palo Alto

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Although the room isn’t big, it has all the amenities we can ask for. The in unit laundry the definitely a plus and the subway station is only 1 min away. Walkable to the temple and shopping district. We’ll definitely stay again next time.
Stayed 3 nights in Dec 2023
Response from KOKO HOTEL Residence Asakusa Tawaramachi, Manju on Dec 30, 2023
Thank you very much for choosing our hotel as your hotel for your trip. We would also like to thank you for taking the time to post your review. All of our staff are honored to receive such a high rating and are very happy to hear that you enjoyed your stay with us. Your reviews always encourage us to serve you better. Also, thank you for your detailed feedback. We will be sure to share this with our team and see if there is anything we can do to improve our service. We look forward to serving you again.KOKOHOTELResidence Asakusa Tawaramachi

8/10 Good

Wai Chuen

Stayed 2 nights in Dec 2023
Response from KOKO HOTEL Residence Asakusa Tawaramachi on Jan 15, 2024
Thank you for choosing to book this hotel and for leaving your valuable feedback. We are honored and delighted by your kind comments. The hotel is located very close to the subway station and Asakusa Temple, so it is very suitable for travelers. Your satisfaction with our service is a great encouragement to us, and we will continue to work hard to provide our guests with a good quality of stay. We hope to serve you again next time, thank you.

10/10 Excellent

Yoshiyuki

Response from FUKUI on Feb 13, 2024
Thank you very much for staying at KOKO HOTEL Residence Asakusa Tawaramachi. We are relieved to hear that you enjoyed your stay at our hotel. We are honored to receive your valuable feedback. All of our staff will continue to work hard every day to become a hotel that can satisfy as many customers as possible, so we look forward to your continued patronage. We look forward to seeing you again at our hotel.

10/10 Excellent

Dong

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent facilities, we stayed here a total of 6 nights. The space is huge compare to usual Japanese hotels. We stayed in the standard room with twin bunk beds and family size room, both was ample space for 3 adults. Close by to the Tawaramachi station along the Ginza line with elevator access ( Exit 12 when heading to the Asakusa direction). If coming from the Narita, take the Kesei skyliner yo Uneno and then take 2 stops to Tawaramachi station. The Lawson grocery store 2 blocks away were great, it was nice to have the option to cook your own meals. Asakusa was only short 10 mins walk away, with lots of food options nearby. All attractions are only a short ride away from the stations.
Stayed 1 night in Dec 2023
Response from Tanaka on Dec 10, 2023
Thank you very much for your current stay at KOKOHOTEL Residence Asakusa Tawaramachi. We are so glad to hear that you have enjoyed your stay with us. We appreciate you taking time to give us very detailed and kind feedback and truly look forward to serving you again in the near future. Best regards,KOKO HOTEL Residence Asakusa Tawaramachi Tanaka

8/10 Good

Norman

Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2023
Response from FUKUI on Dec 5, 2023
Thank you very much for your current stay at KOKO HOTEL Residence Asakusa Tawaramachi.We are glad to hear that you have enjoyed your stay with us.We appreciate your kindly taking time to share very detailed and kind feedback with us and truly look forward to serving you again in the near future.

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay. The staff was friendly and accommodating. Very close to the ginza line. Highly recommend for families.
Stayed 8 nights in Nov 2023
Response from KOKO HOTEL Residence Asakusa Tawaramachi on Dec 4, 2023
Thank you very much for your current stay at KOKO HOTEL Residence Asakusa Tawaramachi.We are so glad to hear that you have enjoyed your stay with us.Thank you so much once again for your kind comments and we truly look forward to serving you again in the near future.Best regards,

10/10 Excellent

Derek

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from Kazuhiro on Nov 17, 2023
Dear DerekThank you for staying KOKO HOTEL Residence Asakusa Tawaramachi.Also we appreciated that you evaluated our hotel 5/5 score this time.If you have any occasions to visit Asakusa, we are looking forward to seeing you again.

10/10 Excellent

Niina

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was my favorite hotel that my family and I stayed at during our vacation in Japan. The rooms were very spacious, clean, and filled with amenities. There was a fridge/freezer in the room, a kettle, pots and pans to cook with, slippers, etc. The location of the hotel was very convenient too, as it is located right next to a 7Eleven and Tawaramachi station. We will definitely stay here next time!
Stayed 6 nights in Oct 2023
Response from KOKO HOTEL Residence Asakusa Tawaramachi nagase on Nov 13, 2023
Thank you very much for staying at Coco Hotel Residence Asakusa Tawaramachi. I am very happy to receive your warm words of praise. As you said, the rooms are spacious.In addition, all kitchens are equipped with IH stoves, general household cooking utensils, refrigerators, freezers, toaster ovens, and microwaves for convenient cooking. Thank you for taking the time out of your busy schedule to post a comment. We look forward to your next visit.

10/10 Excellent

Joanie

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
As a group of four, we had an amazing time at the property! The room was spacious with ample room for our luggages. The amenities were really useful and having access to a washing machine was a dream! I will definitely stay here again next time I'm in Tokyo
Stayed 7 nights in Oct 2023
Response from KOKO HOTEL Residence Asakusa Tawaramachi Nagase on Nov 14, 2023
Thank you very much for staying at KOKO HOTEL Residence Asakusa Tawaramachi. We are very happy that you enjoyed your stay with us overall. As our customers have said, we have plenty of amenities such as toothbrushes, hairbrushes, body sponges, etc. In addition, the rooms at our hotel are spacious so that you can feel like you are at home. In addition, all rooms at our hotel are equipped with washing machines with a drying function, so there is no need to hang your clothes out to dry. Thank you for taking the time out of your busy schedule to post. We look forward to seeing you again in the near future.

10/10 Excellent

Ruby

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from KOKO HOTEL Residence Asakusa Tawaramachi, Manju on Oct 29, 2023
Dear Guets, Thank you for staying at KOKO Hotel Residence Asakusa Tawaramachi and taking time to write wonderful review with high rating. We are very happy to hear that you have enjoyed staying with us. Your review will always encourage us for better hospitality. We are looking forward to seeing you again someday. Best regards, KOKOHOTELResidence Asakusa Tawaramachi,

10/10 Excellent

Mervin

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and staff
Stayed 7 nights in Sep 2023
Response from KOKO HOTEL Residence Asakusa Tawaramachi on Oct 1, 2023
Thank you very much for your current stay at KOKO HOTEL Residence Asakusa Tawaramachi.We are so glad to hear that you have enjoyed your stay with us.Thank you so much again and we truly look forward to serving you again in the near future.

10/10 Excellent

Eric Jayson

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is so nice and clean.
Stayed 5 nights in Sep 2023
Response from FUKUI on Sep 20, 2023
Thank you for staying at KOKOHotel Residence Asakusa Tawaramachi and taking time to write wonderful review with high rating.We are very happy to hear that you have enjoyed staying with us.Your review will always encourage us for better hospitality. We are looking forward to seeing you again someday. Best regards.

10/10 Excellent

Huy

Traveled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Jul 2023
Response from 福井 on Aug 23, 2023
この度は、数ある中より当ホテルにご宿泊賜りまして誠にありがとうございます。お客様のご満足いただけたご様子をお伺いすることができ、私どもも喜ばしい限りでございます。 今後も皆様によりご満足いただけるホテルを目指し、スタッフ一同サービス向上に励んでまいります。お客様のまたのご宿泊を心よりお待ち申しあげております。

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great spot in town, very nice breakfast. Staff were helpful with our requests and got us a taxi quickly on our way out. Did not receive upgrade for Expedia VIP, but they were very busy so I do understand.
Stayed 15 nights in Jul 2023
Response from KOKOHOTELレジデンス浅草田原町 フロント on Jul 26, 2023
Thank you very much for staying at KOKO HOTEL Residence Asakusa Tawaramachi and for taking the time to write us a review. The feature of our hotel is that we have prepared rooms that can accommodate up to 6 people, so they can be used in various situations such as families, friends, and large groups. For that reason, all rooms are equipped with a kitchen and a washing machine with a drying function. We will continue to do our best to keep our customers happy. looking forward to seeing you coming again. KOKO HOTEL Residence Asakusa Tawaramachi Front desk

10/10 Excellent

Quan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room for our big party. Full kitchen, washer and dryer make it so convenient. Space is well utilized. Staff are polite and helpful. Wound recommend for future stay. 7/11, Lawson continence stores nearby, plenty of restaurants to choose in close area.
Stayed 4 nights in Jun 2023
Response from ダヤ on Jul 2, 2023
Thank you for staying at KOKO Hotel Residence Asakusa and taking time to write wonderful review with high rating.We are very happy to hear that you have enjoyed staying with us.Your review will always encourage us for better hospitality. We are looking forward to seeing you again someday. Best regards

8/10 Good

derek

Stayed 3 nights in Jun 2023
Response from FUKUI on Jun 30, 2023
Thank you very much for having stayed at KOKOHOTEL Residence Asakusa Tawaramachi.We are so glad to hear that you have enjoyed your stay with us.Thank you so much again for your kind feedback and we truly look forward to serving you again in the near future. Warm regards. / FUKUI

10/10 Excellent

MEGAN

Stayed 3 nights in Mar 2023
Response from KOKO HOTEL Residence Asakusa Tawaramachi on Apr 2, 2023
Thank you very much for having stayed at KOKO HOTEL Residence Asakusa Tawaramachi. We are so glad to hear that you have enjoyed your stay with us. Thank you so much again for your kind feedback and we truly look forward to serving you again in the near future. Warm regards, KOKO HOTEL Residence Asakusa Tawaramachi

10/10 Excellent

Kazutoh, Menlo Park

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

10/10 Excellent

Jeongho

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from MANJU on Mar 16, 2024
Dear Guest, Thank you for choosing to stay at KOKOHOTEL Residence Asakusa Tawaramach. Thank you for your willingness to leave a positive review and share your valuable stay experience. We look forward to welcoming you again in the near future. Best regards, KOKO HOTEL Residence Asakusa Tawaramachi, MANJU

8/10 Good

ueachan

Stayed 4 nights in Dec 2023
Response from KOKO HOTEL Residence Asakusa Tawaramachi, Manju on Dec 30, 2023
Thank you very much for choosing our hotel as your hotel for your trip. We would also like to thank you for taking the time to post your review. All of our staff are honored to receive such a high rating and are very happy to hear that you enjoyed your stay with us. Your reviews always encourage us to serve you better. Also, thank you for your detailed feedback. we will do to improve our service futher to make our guests happy. We look forward to serving you again.

10/10 Excellent

Lai Ming

very convenient location. good for big family stay
Stayed 6 nights in Dec 2023
Response from FUKUI on Dec 22, 2023
Thank you very much for choosing this hotel and for taking the time to tell us your feedback. We are very pleased and honoured by your kind comments. We are committed to making sure that all of our guests enjoy a great service and quality of accommodation. We are very pleased that you enjoyed your stay at our hotel. We hope to see you again on your next visit to Tokyo and to be of service to you, Thank you.

10/10 Excellent

Shinya

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023
Response from FUKUI on Dec 22, 2023
Dear Shinya,Thank you for staying KOKO HOTEL Reseidence Asakusa Tawaramachi this time. We were glad that you evaluated us 10/10 score.If you have any occasions to visit Asakusa, we are looking forward to seeing you again.

10/10 Excellent

アジャルカヨ

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from FUKUI on Dec 22, 2023
Dear アジャルカヨ Thank you for staying KOKO HOTEL Reseidence Asakusa Tawaramachi this time. We were glad that you evaluated us 5/5 score.If you have any occasions to visit Asakusa, we are looking forward to seeing you again.

8/10 Good

Ho Yi

Traveled with group
Liked: Cleanliness, property conditions & facilities
房間相對其他酒店大,但住宿期間不會每天有整理房間服務。
Stayed 5 nights in Nov 2023
Response from 福井 on Dec 5, 2023
非常感謝您本次選擇入住KOKOHOTEL Residence Asakusa Tawaramachi。我們是家庭式酒店,小的房間最多可容納4位大人,大的房間是最多可容納6位大人的。房内有配置簡易厨房,厨具,冰箱,微波爐,洗衣機等可供游客們使用,希望能夠給游客們帶來像家一樣的感覺。如您所訴我們酒店的清掃是三天一次,如果期間有需要新的毛巾等是可以隨時來前臺領取的。平時如有生活垃圾或者用過的毛巾需要丟棄的話,只要在午前放到門外就可以,我們會去回收。我們會繼續提高服務質量,期待能夠再次與您相見在淺草KOKO。

8/10 Good

Wen-Shin

Traveled with family
Liked: Cleanliness, room comfort
酒店房間相對寬敞舒適, 銀座線在田原町出口相當方便,有洗烘衣機非常方便, 窗戶可以看到晴空塔
Stayed 3 nights in Nov 2023
Response from 福井 on Dec 5, 2023
Thank you very much for your current stay at KOKO HOTEL Residence Asakusa Tawaramachi.We are glad to hear that you have enjoyed your stay with us.We appreciate your kindly taking time to share very detailed and kind feedback with us and truly look forward to serving you again in the near future.

10/10 Excellent

Serdar

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2023
Response from Kazuhiro on Nov 17, 2023
Dear SerdarThank you for staying KOKO HOTEL Reseidence Asakusa Tawaramachi this time. We were glad that you evaluated us 10/10 score.If you have any occasions to visit Asakusa, we are looking forward to seeing you again.

8/10 Good

Cho Yin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
打開門入屋巳很滿意,簡單舒適整潔包括廚具,細心預備好家居日常用品,所以認為價錢合理,如下次再去日本,都會再選擇Koko,確實比到我信心
Stayed 5 nights in Nov 2023
Response from Kazuhiro on Nov 17, 2023
Dear Cho YinThank you for staying KOKO HOTEL Residence Asakusa Tawaramachi this time.We were glad to hear that you felt confortable with the room. Also we appreciated your wonderful review.If you have any occasions to visit Asakusa, we are looking forward to seeing you again.

8/10 Good

Bo Yi

Traveled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Oct 2023
Response from KOKO HOTEL Residence Asakusa Tawaramachi Nagase on Nov 13, 2023
Thank you very much for staying at KOKO HOTEL Residence Asakusa Tawaramachi. We are very happy to hear that you enjoyed your stay with us overall. . We look forward to using you again in the near future. Thank you for your support

8/10 Good

Wan-Chen

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall, a pleasant experience with Family. the front desk staff were very friendly and helpful.
Stayed 2 nights in Oct 2023
Response from Tanaka on Oct 30, 2023
Thank you very much for choosing KOKOHOTEL Residence Asakusa Tawaramachi from among the many accommodation facilities available.We are very happy to hear that you were very satisfied with your stay.At our hotel, we value communication with our customers.We will do our best to help our customers with any problems or concerns they may have.I am very happy to have met you.We look forward to seeing you again.KOKOHOTEL Residence Asakusa TawaramachiTanaka

10/10 Excellent

Okito

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023
Response from 福井 on Oct 26, 2023
この度はKOKOHOTEL Residence 浅草 田原町をご利用いただき誠にありがとうございます。お客様満足いただいたようで大変光栄です。またのご利用お待ちしております。

10/10 Excellent

OKITO

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023
Response from 福井 on Oct 25, 2023
高点数いただき大変光栄でございます。またのご利用をお待ちしております。

10/10 Excellent

KA TUNG

Liked: Cleanliness, amenities, property conditions & facilities
房間很大
Stayed 5 nights in Sep 2023
Response from KOKO HOTEL Residence Asakusa Tawaramachi on Oct 23, 2023
Thank you very much for your current stay at KOKO HOTEL Residence Asakusa Tawaramachi.We are so glad to hear that you have enjoyed your stay with us.Thank you so much again and we truly look forward to serving you again in the near future.Best regards,

2/10 Terrible

のりかず

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
家族向けでの利用はチェックイン前に設備やアメニティを確認し、必要な物を準備するといいでしょう。
Stayed 2 nights in Sep 2023
Response from 福井 on Oct 3, 2023
この度はホテルにご宿泊いただきまして誠にありがとうございます。 貴重なお時間を頂戴しご滞在のご感想を賜りましたこと重ねて御礼申し上げます。当館のアメニティが不十分でお客様にご不便をお掛け致しました事を心からお詫び申し上げます。 当館のアメニティコーナーは一階のロビーに設置しており、歯ブラシ、ヘアブラシ、コットン、コーヒーなどご用意しております。また、フロントにてお子様用のアメニティの貸出も行っておりますので、次回お泊り頂けることがございましたら是非お申し出下さいませ。 今回のご宿泊はお客様にご不便をおかけしてしまい、大変失礼いたしました。お客様の意見を真摯に受け止め、今後のサービス向上に努めさせていただきます。今後ともご愛顧を賜りますようお願い申し上げます。

8/10 Good

??

Liked: Cleanliness, amenities, property conditions & facilities
酒店不錯 房間裏有洗衣機 如果能每天/隔天有清潔服務就更好
Stayed 5 nights in Jul 2023
Response from 福井 on Aug 1, 2023
非常感謝您選擇KOKOHOTEL Residence Asakusa Tawaramachi。也感謝您在百忙中抽出寶貴的時間給我們寫下這麽好的評價和您寶貴的意見。對於長期住宿的客人,現狀是三天清掃一次。您的建議我會在社内反應並且探討,希望能夠爲客戶提供更好的服務。如果下次有機會再次來到淺草,希望您再入住我們的酒店。期待您的再次光臨。

10/10 Excellent

Eiji

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
浅草の喧騒から少し離れて落ち着いたエリアだったが、徒歩圏内に観光エリアがあり、銀座線で都内の他のエリアにもアクセスが良く便利だった。 ホテルは清潔でベッドも寝心地が良くスタッフの対応も良かった。 また利用したい。
Response from ダヤ on Jan 9, 2023
Eiji様 過日は数あるホテルの中からKOKOHOTELresidenceに宿泊頂けたこと、心より御礼申しあげます。 このようなお褒めの言葉及び高評価を頂き、光栄の至りに存じます。 次回も是非、KOKOHOTELresidence浅草にご宿泊いただけますよう、 スタッフ一同努めて参ります。お時間を割いてご投稿を頂き誠にありがとうございます。KOKOHOTELresidence浅草田原町

10/10 Excellent

Verified traveler

Liked: Room comfort
Stayed 3 nights in Oct 2022
Response from KOKO HOTEL Residence Asakusa Tawaramachi on Dec 11, 2022
Thank you very much for having stayed at KOKO HOTEL Residence Asakusa Tawaramachi.We are so glad to hear that you have enjoyed your stay with us.Thank you so much again and we truly look forward to welcoming you here in Tokyo again in the near future.Warm regards,

8/10 Good

YUKI

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
フロントの方しかお会いしていませんが、丁寧な印象でした。お部屋は清潔で、洗濯機などもあり、快適でした。ただ、入口の人感ライトが動くだけで付くので夜間トイレへ行く際など、寝ている子どもの顔に光が当たってしまうことが気になりました。また、エスニック?な香りがホテル内に立ち込めていました。
Stayed 2 nights in Nov 2022
Response from KOKOHOTELレジデンス浅草田原町 フロント on Nov 21, 2022
このたびはKOKO HOTEL Residence 浅草田原町をご利用いただきまして誠にありがとうございました。快適にお過ごしいただけましたようで大変嬉しく思います。人感センサーにつきましてはご不便をお掛けしてしまいましたようで申し訳ありませんでした。センサーのスイッチを切ることもできますので、もし今後またご利用いただけるようなことがありましたら是非お申し付けくださいませ。小規模な宿泊施設でございます、「こんなサービスがあるとよい」などご要望がありましたら、どんな些細なことでも構いませんのでお気軽にご相談いただければと存じます。これからもお客様の痒い所に手が届くようなサービス提供を目指しスタッフ一丸となって取り組んでまいりますので、どうぞよろしくお願い申し上げます。急に冷え込んでまいりましたので、どうかご体調にはお気をつけてお過ごしくださいませ。それではまたのご来館をスタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Sylvie

Liked: Cleanliness, amenities, property conditions & facilities
Un très bon séjour à Tokyo dans cet appart'hôtel!
Response from KOKOHOTELレジデンス浅草田原町 フロント on Nov 20, 2022
Thank you very much for having stayed at KOKO HOTEL Residence Asakusa Tawaramachi.We are so glad to hear that you enjoyed your stay with us.We truly look forward to having you back here again in the near future.Best regards,

10/10 Excellent

Azusa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
次もここに止まりたいと思った
Stayed 1 night in Oct 2022
Response from KOKOHOTELレジデンス浅草田原町 フロント on Oct 31, 2022
このたびは数ある宿泊施設の中からKOKO HOTEL Residence 浅草田原町をご利用いただきまして誠にありがとうございました。また、お忙しいところ口コミをご投稿くださり重ねて感謝申し上げます。快適にお過ごしいただけましたようで大変嬉しく思います。これからもお客様の痒い所に手が届くようなサービス提供を目指しスタッフ一丸となって取り組んでまいますので、どうぞよろしくお願い申し上げます。寒くなってまいりましたので、どうかご体調にはお気をつけてお過ごしくださいませ。それではまたのご利用をスタッフ一同心よりお待ち申し上げております。KOKO HOTEL Residence 浅草田原町フロント