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Reviews of Apa Hotel Ochanomizu‐Ekikita

3 out of 5
Apa Hotel Ochanomizu‐Ekikita
3-1-6,Yushima, Bukyo-ku, Tokyo

Reviews

8.4

Very Good

Rating 10 - Excellent. 406 out of 955 reviews" "
Rating 8 - Good. 392 out of 955 reviews" "
Rating 6 - Okay. 109 out of 955 reviews" "
Rating 4 - Poor. 37 out of 955 reviews" "
Rating 2 - Terrible. 11 out of 955 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Away from Akihabara, but close enough for accessibility.
Stayed 14 nights in Apr 2024
Response from Reception Kimata on May 5, 2024
Thank you very much for staying at APA Hotel Ochanomizu Ekikita.All of our staff are very honored to hear that you appreciated our location. As you said, our hotel is not only close to Ochanomizu Station, Shin-Ochanomizu Station, and Suehirocho Station, but also Akihabara Station can be reached in about 20 minutes on foot. This location has also been praised by other customers.In the future, we will strive to earn praise not only for the location, but also for the internal aspects of the hotel, such as customer service.

10/10 Excellent

Octavio

Stayed 1 night in Apr 2024
Response from フロント 新井 on May 12, 2024
Thank you for your stay and also for talking your time to a evaluate us.We are glad that you enjoyed your stay in Japan with us.We hope you enjoyed your stay with us and are looking forward to serving you again.

6/10 Okay

Glandina

Liked: Staff & service
Central heat and air. Can’t control air conditioner. If you are use to air conditioning, this hotel is not for you.
Stayed 8 nights in Mar 2024
Response from Reception Kimata on Apr 4, 2024
Thank you very much for staying at APA Hotel Ochanomizu Ekikita.We are very sorry to hear that you were not satisfied with the air conditioner. The air conditioners in each room of our hotel are centrally controlled, and the system makes it difficult to individually switch between cooling or heating. In particular, March and April are the change of seasons, so we believe that our hotel's system may cause some inconvenience. If you are dissatisfied with the air conditioner, please contact the front desk and we will be happy to lend you a stove or blower, so please feel free to contact us at any time. We would also like to consider changing the air conditioning system based on your valuable opinions.Our entire staff will do their best to ensure that you are satisfied the next time you visit.

10/10 Excellent

Jae Hor

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 3 nights in Mar 2024
Response from Reception Kimata on Apr 8, 2024
Thank you very much for staying at APA Hotel Ochanomizu Ekikita.All of our staff are very happy to hear that you were satisfied with your stay.All of our staff will continue to work hard to ensure that our customers choose us.

8/10 Good

Oscar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located - 5 minute walk to the Suehirocho subway stop. Clean and comfortable but VERY small, so claustrophobic!
Stayed 3 nights in Mar 2024
Response from Reception Shimada on Mar 26, 2024
Thank you for your stay and also for taking your time to evaluate us. We are glad that you enjoyed your stay in Japan with us.At APA Hotel, we strive every day to achieve the concept of a "new urban hotel" that is high quality, highly functional, and environmentally friendly. In terms of environmental friendliness, we have designed our guest rooms to be compact and reduce carbon dioxide emissions. We also provide lighting switches on the bed boards, and aim to provide our guests with a comfortable stay despite the compact design. We appreciate your understanding.We hope you had a great time in Japan and we look forward to serving you again.

8/10 Good

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great and comfortable, will definitely stay at the APA Hotel chain again. Would like to have a heads up on the sustainability policies of the property to be fully aware of how the room temperature will be like.
Stayed 1 night in Mar 2024
Response from フロント 大久保 on Mar 20, 2024
Thank you very much for staying at APA Hotel Ochanomizu Station North.Please note that the air conditioning in our hotel is centrally controlled. We apologize for any inconvenience this may have caused you.We look forward to serving you again.

6/10 Okay

Danhui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a charge ¥1000/hrs if check in early than 3pm and/or check out later than 10am. What a surprise for 10am check out? (through the extra charge is not that bad). And you get called on the hour for extra charge (I got called at 10 & 11 twice) I recommend their ¥1400 buffet breakfast that’s much better than outside. Rooms are very very small/compact. Everything else follows Japanese standards in my opinion.
Stayed 6 nights in Jan 2024
Response from フロント 大久保 on Feb 15, 2024
Thank you for your stay and also for taking your time to evaluate us.Breakfast is also a favorite among our guests. The healthy 30-course Japanese/Western buffet breakfast served at our restaurant, "Grill & Bar Porco Piatto," is prepared with the highest quality, with appetizers and hors d'oeuvres served in small portions, and coffee freshly ground and brewed daily.We look forward to your next stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistent APA Hotel quality
As we stayed a few different APA Hotels, we are happy about an overall quality of their product (hardware & software) -- although we observed a minor difference in service. For example, another APA Hotel we stayed accommodated people before the check-in time starts whereas this APA Hotel asked us to wait until exactly 3 PM for check-in (no complaint BTW). Nonetheless, we enjoyed our stay and quite happy about their service. Especially, on demand room cleaning was great as they hang a plastic bag with new towels and necessary goods every day when we chose not to clean the room. Moreover, a small refrigerator in the room was great and microwave at the 1st floor was very useful. Of course, because we are in the middle of Tokyo, the room was small -- good for a solo person however quite honestly pretty tight for two. Furthermore, since the hotel has 12 stories high, we sometimes waited quite a long time to catch the elevator (people for daily room cleaning carrying a bulky stuffs also use the same elevator). However, these "minor" issues can easily be offset by the positive side of this hotel. We have no hesitation to pick another APA Hotel when we returned to Japan in the future. Thank you very much.
Stayed 3 nights in Jan 2024
Response from フロント 大久保 on Feb 15, 2024
Thank you very much for using the APA Hotel Ochanomizu Thank you for your top rating.Please come back to our hotel when you stop by Tokyo again!We look forward to your visit!

10/10 Excellent

Carole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre très propre et environnement calme. Tout est à proximité, akihabara et le parc d'Ueno accessibles à pied. Staff très aimable.
Stayed 2 nights in Dec 2023
Response from devant sano on Jan 3, 2024
Merci beaucoup d'avoir utilisé l'APA Hotel Ochanomizu Ekikita.Merci d'avoir choisi notre hôtel parmi les nombreux hôtels disponibles. Nous continuerons à nous efforcer d'être l'hôtel de choix pour nos clients et continuerons à travailler dur pour créer des hôtels encore meilleurs, c'est pourquoi nous attendons avec impatience votre prochaine visite.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Reception Kimata on Dec 13, 2023
Thank you very much for staying at APA Hotel Ochanomizu Station North.All of us at APA Hotel Ochanomizu Station North are very happy to hear that you were satisfied with your stay.We will continue to make every effort to improve our hotel to be the hotel of choice for you, and we look forward to serving you again in the future.

10/10 Excellent

Alexander Josef

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk within 10 minutes of Akihabara shopping district with good transit options nearby. Clean, classy, great hotel.
Stayed 9 nights in Oct 2023
Response from Receptionist Kawana on Nov 7, 2023
Thank you very much for choosing our hotel.The accessibility of our hotel is well received by other guests.We are very happy to receive many compliments from you. Thank you so much.We sincerely look forward to having you back again.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is upscale and nice. We ended up accidentally booking a smoking room, and the smell was noticable, but only for a few minutes and not overwhelming. Not the hotels fault but mine. If we had been in a non-smoking room I'm sure they'd be even better. 5 star rating. Staff is super friendly and helpful.
Stayed 2 nights in Oct 2023
Response from Reception Endo on Oct 24, 2023
Thank you very much for staying at APA Hotel Ochanomizu Eki kita.We are honored to receive your kind words.If you have a chance, we would appreciate it if you could visit our hotel again.We look forward to your continued patronage.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Apa hotel offers a very small space at an affordable rate. Very clean and friendly staff.
Stayed 1 night in Oct 2023
Response from Reception Hirose on Oct 17, 2023
Thank you very much for staying at APA Hotel. As you mentioned, the rooms are compact, but they were built narrower in consideration of the environment and to reduce carbon dioxide emissions. We appreciate your understanding. Thank you very much for taking the time to write this review.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from フロント 廣瀬 on Oct 17, 2023
この度はアパホテル〈御茶ノ水駅北〉にご宿泊いただきまして、誠にありがとうございます。当館での滞在に関しまして、ご満足頂けなかったご様子で大変心苦しく感じております。次回お越し頂けます際にはご満足していただけるようにスタッフ一同精進してまいります。この度はお忙しい中口コミをご投稿いただき、誠にありがとうございました。

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and comfortable
Stayed 1 night in Sep 2023
Response from フロント 川名 on Nov 7, 2023
Thank you for choosing APA Hotel Ochanomizu Eki Kita.We are truly honored by your compliments.We look forward to serving you again.

10/10 Excellent

Jean-Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying at this hotel dozens of times, it is my to-go property. Clean, very nice staff, wifi is very good for working, pillow could be softer but blanket is the most comfortable Ive ever seen. Only problem with most hotels in Japan is the AC thats turned to heat way too early in the year to way too late (cant control heat vs cool) so its a pain to sleep in the months before and after summer, AC also doesn't go low enough for the hell temperature they have in Japan peak summer. This hotel also accomodates my no-cleaning needs every time! It is close enough to Akiba to be able to walk as well as being close to the chuo-line and metro lines (ginza and more) to be able to go anywhere pretty quickly, overall a very convenient location while not being too close to the masses!
Stayed 11 nights in Aug 2023
Response from Reception Endo on Sep 11, 2023
Thank you for always using APA Hotel Ochanomizu Eki Kita.Your warm words are our encouragement. We will continue to make even greater efforts to ensure the satisfaction of all our customers.Thank you very much for taking the time to write a review.We look forward to seeing you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2023
Response from フロント 遠藤 on Aug 22, 2023
この度はアパホテル〈御茶ノ水駅北〉にご宿泊いただきまして、誠にありがとうございます。滞在中はご満足いただけたようでスタッフ一同大変嬉しく思います。今後ともお客様皆様にご満足いただけるよう、より一層努力を重ねてまいります。この度はお忙しい中口コミをご投稿いただき、誠にありがとうございました。

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a clean OK place to stay. The nearest JR is Ochanomizu. This is a10 minute walk. Usually OK, but it was 94 F when I was there...phew!
Stayed 10 nights in Aug 2023
Response from Reception Endo on Aug 18, 2023
Dear Customer,Thank you very much for staying at APA Hotel Ochanomizu Eki Kita.We are very honored by your kind words of praise.We will continue to make every effort to improve our hotel to be the hotel of choice for our guests, and we look forward to seeing you again.Best regards

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
It was pretty luxurious but cheap
Stayed 14 nights in May 2023
Response from フロント 薬袋 on May 28, 2023
Thank you very much for staying at APA Hotel Ochanomizu Station North. All of us at APA Hotel Ochanomizu Station North are very happy to hear that you were satisfied with your stay. We will continue to make every effort to be your preferred choice. We look forward to serving you again. Front Desk Minai

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was great find for the price range. The room was more on the small side, but that is fine unless you're looking to spend most of the time in your room. The bed was comfortable and clean. The bathroom was also clean which is a huge plus. If you're a tall or heavy person you may feel some discomfort here.
Stayed 3 nights in May 2023
Response from フロント 薬袋 on May 28, 2023
Thank you very much for staying at APA Hotel Ochanomizu Station North. As you mentioned, APA Hotel operates a new urban hotel based on the concept of high functionality, high quality, and environmental responsiveness. It is built narrower and more environmentally friendly and has a lower carbon footprint. However, it is based on the premise that our guests are comfortable, and we will use your comments as a reference for the future development of new APA Hotels. Front Desk Minai

8/10 Good

Xian Bin, Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness level has dropped since I last visited, but still a decent hotel
Stayed 6 nights in May 2023
Response from Receptionist Shinomiya on May 21, 2023
Thank you for choosing APA Hotel Ochanomizu Station North. We sincerely apologize for any discomfort you may have experienced during your stay. We take your comments seriously and will do our utmost to prevent a recurrence by strengthening cooperation with the cleaning company and paying attention to daily inspections.Thank you very much for taking time out of your precious time to write to us.

10/10 Excellent

Logan

Stayed 4 nights in May 2023
Response from フロント 島田 on Jun 12, 2023
この度はアパホテル〈御茶ノ水駅北〉にご宿泊いただきまして、誠にありがとうございます。滞在中はご満足いただけたようでスタッフ一同大変嬉しく思います。今後ともお客様に選ばれるホテルを目指し、よりよいホテルづくりに精進してまいりますので、またのご利用を心よりお待ちしております。

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2023
Response from Neyama on May 5, 2023
Thank you for your review!!

10/10 Excellent

Adam Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
6 - 7 minute walk from Akihabara centre, clean, friendly, quiet. Would use an APA hotel again when next in Japan.
Stayed 11 nights in Apr 2023
Response from Reception Endo on Apr 26, 2023
Thank you for your staying at APA hotel 〈Ochanomizu Eki Kita〉Thank you for choosing our hotel among many hotels.We look forward to seeing you again.

10/10 Excellent

THAI WEI

Stayed 2 nights in Mar 2023
Response from フロント 滝本 on Mar 29, 2023
この度はアパホテル〈御茶ノ水駅北〉にご宿泊いただきまして、誠にありがとうございます。数あるホテルの中から当館をご利用していただき大変嬉しく思います。今後ともお客様に選ばれるホテルを目指し、よりよいホテルづくりに精進してまいりますので、またのご利用を心よりお待ちしております。

10/10 Excellent

Justin Alva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, economical
Stayed 14 nights in Feb 2023
Response from フロント 廣瀬 on Feb 23, 2023
この度はアパホテル〈御茶ノ水駅北〉にご宿泊いただきまして、誠にありがとうございます。お客様の温かいお言葉が、私共の励みでございます。今後もお客様に選んでいただけるようスタッフ一同努力してまいります。お客様のまたのご利用を心よりお待ち申し上げます。

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place rooms are big and staff was super helpful!
Response from フロント 廣瀬 on Jan 5, 2023
この度はアパホテル〈御茶ノ水駅北〉にご宿泊いただきまして、誠にありがとうございます。滞在中はご満足いただけたようでスタッフ一同大変嬉しく思います。今後ともお客様に選ばれるホテルを目指し、よりよいホテルづくりに精進してまいりますので、またのご利用を心よりお待ちしております。

8/10 Good

Jean-Pierre

Liked: Cleanliness, staff & service, amenities
Good hotel, perfect size for when you only need a place to sleep and work a bit, wifi is very good. The only problem is that the AC is centralized so they turn it to heat when its still 20c outside and you cant cool off (opening the window doesnt do much when its that hot and a lot of traffic = noise). The covers are very soft and fluffy, but the pillow is kinda hard.
Response from フロント 藤原 on Nov 11, 2022
Thank you very much for having stayed at APA Hotel, and taking the time to write review.We will continue our effort to provide the best service for our guests. We are very looking forward to your next stay.

10/10 Excellent

Ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from フロント 花澤 on Dec 26, 2021
この度はアパホテル〈御茶ノ水駅北〉をご利用いただきまして、誠にありがとうございます。 当館でのご宿泊にご満足いただけましたこと、大変喜ばしく存じます。 より多くのお客様にご満足いただけますよう、スタッフ一同今後とも精進してまいります。 またのご利用を心よりお待ちしております。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Staff was friendly. Surrounding area was quiet. The hotel definitely met my needs.
Stayed 7 nights in Jul 2020
Response from Receptionist Kashiwa on Jul 23, 2020
Thank you for staying at APA HOTEL 〈Ochanomizu-Eki Kita〉. We appreciate your comment during your stay. We improve our hotel for guest to stay confortable more and more. We look forward to meeting you again. Best regards;

8/10 Good

Dhans, Toronto, Canada

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was great. My only issue is just how small the room is. I barely had space to walk from my bed to washroom.
Stayed 5 nights in Jan 2020
Response from Receptionist Majima on Feb 2, 2020
Thank you for your staying at APA Hotel 〈Ochanomizu-Eki Kita〉. We appreciate with your kind comment. We are sorry for dissatisfaction about the room size. Our rooms are designed efficiently in terms of environmental consideration. Please understand. We look forward to meeting you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room can be small if you have too many luggages, but if you bring only 1, you are well served. The amenities are restock too which is great and you don’t have to bring your own! Saves room for your luggage if you plan to buy souvenirs. The customer service here is great. Workers are friendly and speak English. I highly recommend!
Stayed 3 nights in Jan 2020
Response from Front Kudo on Jan 31, 2020
Thank you very much for using Apa Hotel 〈Ochanomizu EKIKITA〉 this time. You seem to be satisfied, we are glad. We will make every effort to make everyone using it comfortable in the future. We sincerely look forward to seeing you again. Thank you for your contribution.

6/10 Okay

Verified traveler

Stayed 6 nights in Jan 2020
Response from 畠山 on Jan 26, 2020
この度はアパホテル〈御茶ノ水駅北〉をご利用頂きまして誠にありがとうございます。より良いホテルになるよう努力してまいります。また機会がございましたら是非当館をご利用下さい。お客様のお越しを心よりお待ちしております。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Tokyo
Very clean rooms, kind staff and overall excellent service.
Stayed 11 nights in Dec 2019
Response from Receptionist ABE on Jan 13, 2020
Thank you for staying with us here APA HOTEL〈Ochanomizu Eki Kita〉and kind review. We are delighted that you had a comfortable stay. It was a pleasure to host you and we look forward to welcoming you back again.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fairly sized for what was
Stayed 7 nights in Jan 2020
Response from Reception SHINOHARA on Jan 10, 2020
Thank you for staying. We are glad to hear that. We hope that you will be able to feel comfortable about your staying. We will try our best to provide fascinations of us. Thank you.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2020
Response from フロント 馬嶋 on Jan 12, 2020
この度はアパホテル<御茶ノ水駅北>にご宿泊いただきまして誠にありがとうございます。ご滞在中はゆっくりとおくつろぎいただけましたでしょうか。ご丁寧な投稿、スタッフ一同大変嬉しく思います。お客様のまたのお越しを心よりお待ちしております。

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 6 nights in Jan 2020
Response from Receptionist ABE on Jan 9, 2020
Thank you for staying with us. We look forward to seeing you again someday.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As usual, a pleasure to stay there, it has become my central hub when staying in Tokyo as its prefectly located near Akiba and Ochanomizu station to move everywhere, by walking or transit. Conbinis close by is also a plus when hungry and it's late. Price is affordable, room is always great and comfortable.
Stayed 3 nights in Dec 2019
Response from Front Kudo on Jan 6, 2020
hank you very much for using Apa Hotel 〈Ochanomizu EKIKITA〉 this time. You seem to be satisfied, we are glad. We will make every effort to make everyone using it comfortable in the future. We sincerely look forward to seeing you again. Thank you for your contribution. You seem to be satisfied, we are glad.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I love APA Hotels because they always have a very high standard of cleanliness. The bed is also comfortable so we have a good sleep. The staff at this APA hotel were so friendly during check-in. We're only here for one night but I'm so glad that we chose to come back to this hotel when we're back in Tokyo later on in our trip.
Stayed 1 night in Dec 2019
Response from Receptionist ABE on Dec 27, 2019
Thank you for staying with us here APA HOTEL〈Ochanomizu Eki Kita〉and your wonderful review. We appriciate your feedback about our room and staf. We are delighted that you had a confortable stay. It was a pleasure to host you ana we look forward to welcoming you back again.

8/10 Good

Jackson

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Only thing is that they turned off the central AC since it's no longer "AC season". Wish they gave people the option as it got hot during the day.
Stayed 6 nights in Nov 2019
Response from Receptionist Abe on Nov 16, 2019
Thank you for staying with us here APA HOTEL〈Ochanomizu Eki Kita〉and your review. We are glad that you are satisfied with our hotel's location. However, we are sorry for the inconvenience with air conditioning setting. As you say, this season is set to heating. We hope you understand. We are looking forward to seeing you again someday.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and amenities! We would highly recommend Apa Hotel.
Stayed 3 nights in Nov 2019
Response from Receptionist Majima on Nov 9, 2019
Thank you very much for staying APA Hotel〈Ochanomizuekikita〉and your kind comment. We are looking forward to see you again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and located pretty close to everything.
Stayed 1 night in Oct 2019
Response from Receptionist Kashiwa on Nov 3, 2019
Thank you for staying at APA Hotel 〈Ochanomizu-Eki Kita〉. We appreciate with your kind comment. One of our strong is the accessibility as you said. We look forward to meeting you again. Best regards;

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great, staff were friendly and helpful. Room was slightly dated and dusty, could do with some maintenance. Didn’t like the central air conditioning system; the air conditioner was switched to heater settings overnight and it got so warm and stuffy I had to open the window every time I’m back in the room, and the window couldn’t open much either.
Stayed 7 nights in Oct 2019
Response from receptionist Kashiwa on Nov 3, 2019
Thank you for your staying at APA Hotel 〈Ochanomizu-Eki Kita〉. We apologize to you for dust and air conditioning system. We will keep the clean and confortable room by raise the level of beautification with cleaning staff. The air conditioner is center-contorlled and we deal with a lending of blanket or cold air fan. please tell us freely. We look forward to meeting you again. Best regards

6/10 Okay

Verified traveler

Disliked: Staff & service
When we arrived , upon check in, the receptionist wasn’t so friendly. She was pissed with us cause we didn’t understand her English. ( she couldn’t speak English) her attitude was very rude and impolite. I don’t understand why she works as a hotel receptionist if she treats us like a refugee. She is the one wearing eye-glasses. I forgot to get her name.
Stayed 1 night in Oct 2019
Response from Receptionist Abe on Nov 2, 2019
Thank you for staying with us here APA HOTEL〈Ochanomizu Eki Kita〉and your review. Our sincere apologies for the issues that you encountered. We will definitely work on improvements to ensure that your next visit with us is a pleasant one. It will be our pleasure to have the opportunity to welcome you back to APA HOTEL〈Ochanomizu Eki Kita〉once again. Yours sincerely

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was a short walk away from the train stations. That staff were very friendly and spoke good English. The room was exactly what I needed. A bed and a bathroom/shower, a place to rest after a long international flight.
Stayed 3 nights in Oct 2019
Response from Inoue on Oct 23, 2019
Thank you for your stay and thank you again for your comments. We appreciate for all your comments and are glad to hear that you enjoyed you stay here. Our bed mattress is called “Cloud Fit”, designed with the image of sleeping on the cloud. We are glad to hear that you liked it. We hope you had a great time in Japan and we look forward to serving you again.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed with space to pack and unpack. Well-designed desk area. Quiet room. Walkable location for Akihabara and Ueno Park, including the Keisei station for Skyliner users, yet two blocks off the busy "strip".
Stayed 3 nights in Oct 2019
Response from Front Wakasa on Oct 22, 2019
Thank you for staying at APA Hotel Ochanomizu Station North. It is very convenient for access from JR's Ochanomizu station, Akihabara, Ueno, and Suehirocho station 5~10 minutes on foot. It seems that you can spend comfortable time during our stay, and all the staff are pleased. I am looking forward to seeing you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toppenhotell med toppenpersonal.
Väldigt hjälpfull personal när jag var tvungen att bo kvar på hotellet i fler dgr pga en tyfon. De var snällavoch trevliga hela tiden.
Stayed 7 nights in Oct 2019
Response from Front Kudo on Nov 27, 2019
Thank you very much for using Apa Hotel 〈Ochanomizu EKIKITA〉 this time. You seem to be satisfied, we are glad. We will make every effort to make everyone using it comfortable in the future. We sincerely look forward to seeing you again. Thank you for your contribution. You seem to be satisfied, we are glad.

8/10 Good

Abubakari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from 畠山 on Oct 7, 2019
この度はアパホテル〈御茶ノ水駅北〉にご宿泊していただきまして誠にありがとうございます。 ご滞在中は満足していただけたようで、高評価もしていただき重ねて御礼申し上げます。 またのご利用を心よりお待ち申し上げております。

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean cozy rooms, friendly staff, close to everything
Stayed 7 nights in Sep 2019
Response from Receptionist Abe on Sep 19, 2019
Thank you for staying with us here APA HOTEL〈Ochanomizu Eki Kita〉and your kind review. Our staff are pleased to hear compliments. We are looking forward to seeing you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Front Wakasa on Sep 14, 2019
Thank you very much for using Apa Hotel this time. You seem to be satisfied, we are glad. We will make every effort to make everyone using it comfortable in the future. We sincerely look forward to seeing you again. Thank you for your contribution. You seem to be satisfied, we are glad.