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Reviews of Hotel Mystays Kiyosumi Shirakawa

3 out of 5
Hotel Mystays Kiyosumi Shirakawa
1-12-16, Tokiwa, Koto-ku, Tokyo, Tokyo-to

Reviews

8.4

Very Good

Rating 10 - Excellent. 218 out of 537 reviews" "
Rating 8 - Good. 225 out of 537 reviews" "
Rating 6 - Okay. 60 out of 537 reviews" "
Rating 4 - Poor. 23 out of 537 reviews" "
Rating 2 - Terrible. 11 out of 537 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

June

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and walkable to subway stations, 2 washers and 2 dryers, friendly staffs, will stay there again while in Tokyo
Stayed 4 nights in Apr 2024

10/10 Excellent

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet part of Tokyo, plenty of restaurants, gardens and historic buildings in the surrounding area, and easy walking to two separate railway stations. Staff were great.
Stayed 7 nights in Mar 2024
Response from ホテルマイステイズ清澄白河 on Apr 10, 2024
Thank you very much for staying at our hotel. The hotel is an 8-minute walk from Morishita Station (Toei Shinjuku Line/Toei Oedo Line) and a 5-minute walk from Kiyosumi-Shirakawa Station (Toei Oedo Line/Metro Hanzomon Line). Convenient access. We are very happy that you were satisfied with your stay. We will continue to strive to improve our services and look forward to your next stay. Thank you for your comment.

10/10 Excellent

Nickolas Landon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great tucked away location with foreigner friendly staff. Totally recommend
Stayed 11 nights in Mar 2024
Response from ホテルマイステイズ清澄白河 on Apr 10, 2024
Thank you for staying at Hotel Mystays Kiyosumi-Shirakawa. We are glad to hear that you are satisfied with our services.We will continue to strive to improve our services to provide you with a comfortable room.We hope you will visit us again when you come to Japan.

10/10 Excellent

Stephanie Diana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! They had all the amenities we needed and the staff at the front desk were kind and helpful. It's located in a nice and quiet area of Tokyo and the station is around a 10 minute walk. :-)
Stayed 1 night in Mar 2024
Response from ホテルマイステイズ清澄白河 on Apr 5, 2024
Thank you very much for staying at our hotel this time. We are very happy that you were satisfied with your stay. We are very happy to receive your compliments. We will continue to strive to improve our services and look forward to having you stay with us again. Thank you very much for your review.

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located. The rooms are great.
Stayed 4 nights in Mar 2024
Response from ホテルマイステイズ清澄白河 on Apr 5, 2024
Thank you very much for staying at our hotel this time. We are very happy that you were satisfied with your stay. We are very happy to receive your compliments. We will continue to strive to improve our services and look forward to having you stay with us again. Thank you very much for your review.

10/10 Excellent

Maxwell

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 3 nights in Feb 2024
Response from Hotel Mystays Kiyosumishirakawa  on Mar 11, 2024
Dear Guest,Thank you very much for staying at our hotel. We are very happy that you were satisfied with your stay. We will continue to strive to improve our services and look forward to your next stay. Thank you for your comment.Hotel Mystays Kiyosumishirakawa

6/10 Okay

Victoria

Stayed 7 nights in Feb 2024
Response from ホテルマイステイズ清澄白河 on Apr 5, 2024
Thank you very much for staying at our hotel this time. We are very happy that you were satisfied with your stay. We are very happy to receive your compliments. We will continue to strive to improve our services and look forward to having you stay with us again. Thank you very much for your review.

10/10 Excellent

Sanae

Traveled with family
Liked: Amenities
Stayed 13 nights in Dec 2023
Response from ホテルマイステイズ清澄白河 on Feb 19, 2024
この度は、ホテルマイステイズ清澄白河をご利用頂きまして誠にありがとうございました。またのご利用をお待ちしております。

10/10 Excellent

Marco Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great room, comfortable beds, more than necessary amenities provided. Simply great value.
Stayed 1 night in Dec 2023
Response from Hotel Mystays Kiyosumishirakawa on Feb 6, 2024
Dear Guest Thank you for staying at our hotel. We are very happy to hear your compliments. We strive every day to make our customers' stay comfortable. We will continue to strive to improve our services. We look forward to your next stay with us. Thank you for your warm comments. Hotel Mystays Kiyosumishirakawa

10/10 Excellent

navroop, Brampton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was super nice! The staff was very helpful
Stayed 2 nights in Nov 2023
Response from Hotel Mystays Kiyosumishirakawa on Dec 6, 2023
Dear Guest Thank you very much for staying at our hotel. We are very happy that you enjoyed your stay with us. We are grateful for your compliments towards our staff. We provide services from the customer's perspective to ensure customer satisfaction. We will continue to strive to improve our services and look forward to your next stay. Thank you for your comment.Hotel Mystays Kiyosumishirakawa

8/10 Good

Ken

Traveled with family
Liked: Cleanliness, staff & service, amenities
Large room. Good size kitchen. Reasonable price. Helpful, prompt servive
Stayed 3 nights in Nov 2023
Response from Hotel Mystays Kiyosumishirakawa on Dec 6, 2023
Dear Guest Thank you very much for staying at our hotel. We are very happy that you enjoyed your stay with us. We would also like to thank you for your compliments towards our staff. These are the words that make us the happiest. We will continue to strive to improve our services and look forward to your next stay. Thank you for your comment. Hotel Mystays Kiyosumishirakawa

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Justin

Stayed 1 night in Nov 2023
Response from ホテルマイステイズ清澄白河 on Nov 27, 2023
Thank you very much for staying at HOTEL MYSTAYS Kiyosumi Shirakawa. Thank you for your evaluation. We are very happy. We will continue to strive to improve our services, so please stay with us again next time. We are looking forward to seeing all of our staff.

6/10 Okay

Tenika

Stayed 10 nights in Oct 2023
Response from ホテルマイステイズ清澄白河 on Nov 2, 2023
Thank you very much for staying at HOTEL MYSTAYS Kiyosumi Shirakawa.Thank you very much for your review. We look forward to using Hotel MyStays Kiyosumi Shirakawa on your next trip.

10/10 Excellent

Rie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from ホテルマイステイズ清澄白河 フロント on Oct 30, 2023
この度はホテルマイステイズ清澄白河をご利用頂きまして誠にありがとうございました。今後とも皆様に快適にお過ごし頂けるようサービス向上に努めて参りますので次回もご利用頂ければ幸いでございます。

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from ホテルマイステイズ清澄白河 フロント on Oct 30, 2023
この度はホテルマイステイズ清澄白河をご利用頂きまして誠にありがとうございました。今後とも皆様に快適にお過ごし頂けるようサービス向上に努めて参りますので次回もご利用頂ければ幸いでございます。

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
The staff were very friendly. The hotel was clean. Not far from 2 subway stations!
Stayed 7 nights in Aug 2023
Response from Hotel Mystays Kiyosumi-shirakawa Front desk on Sep 8, 2023
Thank you for choosing to stay with us and for taking the time to share your wonderful review. We greatly appreciate your kind words.We are delighted to hear that you found our staff to be friendly and our hotel clean. Providing exceptional service and maintaining cleanliness are two of our top priorities, and it's rewarding to know that we met your expectations.Our convenient location near two subway stations is indeed a valuable asset, making it easy for our guests to explore the city.Once again, thank you for your positive feedback. We look forward to welcoming you back for another enjoyable stay. If you have any special requests or need assistance with future bookings, please do not hesitate to contact us.

10/10 Excellent

Wei Nee Serene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its near the subway about 5mins walk but do note there is no elevator or escalator if u exit A which is the nearest to the hotel. Hotel room is clean. Not very big though. Sleeps 4 with 3 luggages not much space to walk.
Stayed 3 nights in Sep 2023
Response from Hotel Mystays Kiyosumi-shirakawa Front desk on Sep 8, 2023
Thank you for taking the time to share your feedback following your recent stay at our hotel. We greatly value your input as it helps us improve our services.We are pleased to hear that you found our hotel's proximity to the subway convenient. However, we apologize for any inconvenience caused by the lack of an elevator or escalator at Exit A1. You can use exit B1 with escalator or A3 with elevator.We appreciate your compliments on the cleanliness of our rooms. We understand that space may have felt limited with four people and luggage in the room. We do offer various room types, and for your next visit, you might consider one of our larger options to ensure a more comfortable stay.Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a more enjoyable experience. If you have any specific requests or need assistance with future bookings, please feel free to reach out to us.

10/10 Excellent

Nattawut

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Hotel Mystays Kiyosumi-shirakawa Front desk on Aug 21, 2023
Dear Guest, Thank you very much for staying at our hotel. Thank you very much for your high evaluation of our hotel. All the staff are deeply moved. We will continue to strive to improve our services, so please stay with us again next time. We are looking forward to seeing you from all the staff.Hotel Mystays Kiyosumi Shirakawa front desk

10/10 Excellent

Andrea

Stayed 7 nights in Jul 2023
Response from Hotel Mystays Kiyosumishirakawa on Aug 10, 2023
Dear Guest, Thank you very much for staying at our hotel. Thank you very much for your high evaluation of our hotel. All the staff are deeply moved. We will continue to strive to improve our services, so please stay with us again next time. We are looking forward to seeing you from all the staff.Hotel Mystays Kiyosumi Shirakawa front desk

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for a family of 5!
Perfect stay for a family of 5! 5 beds, relatively big - quiet, residential neighborhood but plenty of local restaurants and convenient stores nearby. Close to 2 different subway stations, each with multiple lines, so easy to get to anywhere in Tokyo from here. Also walking distance to a beautiful park. Highly recommend!
Stayed 3 nights in Jul 2023
Response from Hotel Mystays Kiyosumishirakawa front desk on Aug 7, 2023
Thank you for choosing our hotel for your recent stay and for sharing your wonderful experience with us. We are delighted to hear that your family of 5 had a perfect stay with us.We are thrilled that our spacious room with 5 beds suited your family's needs and provided the comfort you were looking for. It is gratifying to know that you enjoyed the quiet and residential neighborhood, which allowed for a peaceful and relaxing stay. The presence of local restaurants and convenient stores nearby was indeed convenient for our guests, and we are glad you found them to your liking.Moreover, we are pleased to learn that our hotel's proximity to two different subway stations, each with multiple lines, made it easy for you to explore Tokyo with convenience. Our location aims to offer easy access to various attractions and destinations in the city, and we are glad this was beneficial to your travel plans.We are also happy to know that you had the opportunity to explore a beautiful park within walking distance. Tokyo's parks are indeed gems of serenity in the bustling city, and we hope you had a pleasant time enjoying the natural surroundings.Thank you for recommending our hotel! Your kind words mean a lot to us and serve as motivation to continue providing excellent service and comfortable accommodations for our valued guests.Should you plan to visit Tokyo again, we would be more than happy to welcome you and your family back for another memorable stay. If there is anything we can assist you with, please do not hesitate to reach out.Once again, thank you for your generous review and for choosing to stay with us. We wish you safe travels and wonderful experiences in all your future journeys.

8/10 Good

Lily

Traveled with family
Liked: Cleanliness, staff & service
It is at the residetial area, not much to see and limited restaurants
Stayed 6 nights in Jul 2023
Response from Hotel Mystays Kiyosumishirakawa on Jul 13, 2023
Dear.Guest Thank you for staying with us. The hotel is located in a residential area so it is very quiet. No hustle and bustle of the main road and downtown. Supermarkets, convenience stores and restaurants are all within a 5-minute walk. We have maps available in the lobby. Please ask the staff for recommended shops. Kiyosumi Shirakawa has a famous park (Kiyosumi Garden) and an art museum (Modern Art Museum). Also known as the city of coffee, there are many cafes. It is a very popular area for customers who want to spend their holidays slowly. It takes about 15 to 20 minutes by train to famous sightseeing spots in Tokyo. (For example, Shibuya, Shinjuku, Asakusa, Tokyo Tower, Akihabara) There is a little distance, but access to any place is convenient.We will continue to do our best to make our guests feel comfortable, so we look forward to your next stay. Thank you for your comment.Hotel Mystays Kiyosumishirakawa

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. Clean room. Fell asleep bec it was so quiet. Walking distance to food stores and restaurants.
Stayed 2 nights in Jul 2023
Response from Hotel Mystays Kiyosumishirakawa on Jul 13, 2023
Dear.GuestThank you for your stay. Our cleaning staff works hard every day to make our guests feel comfortable. We are very happy to receive your compliment. The hotel is located in a residential area so it is very quiet. No road or downtown hustle and bustle. We are also relieved to hear that you were well rested. Supermarkets, convenience stores and restaurants are all within a 5-minute walk. We will continue to do our best to make our guests feel comfortable, so we look forward to your next stay. Thank you for your kind comment.Hotel Mystays Kiyosumishirakawa

10/10 Excellent

Renato

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay In Tokyo
Was one of the bigger rooms we had booked for our trip to Japan, extremely comfortable. Room had a small kitchen area, a small fridge plus a sink and microwave which made it easy to dine in late. Close enough to several stations and quiet neighborhood.
Stayed 5 nights in May 2023
Response from Hotel Mystays Kiyosumi-shirakawa Front desk on Jun 15, 2023
Dear guest,Thank you for sharing your wonderful feedback regarding your recent stay at our hotel. We sincerely appreciate your kind words and are thrilled to hear that our spacious room exceeded your expectations and added to the comfort of your trip to Japan.We take pride in offering larger rooms that provide ample space for our guests to relax and unwind. It's fantastic to know that you found the room extremely comfortable, as we strive to create a welcoming environment where our guests can feel at home during their stay.We're glad that the small kitchen area, equipped with a fridge, sink, and microwave, made it convenient for you to dine in late. We understand the importance of having the option to prepare simple meals and snacks, and we're delighted that our amenities met your needs.Additionally, we're thrilled to hear that our hotel's location, close to several stations, made it easier for you to explore the area. We aim to provide convenient access to public transportation, allowing our guests to conveniently navigate the city and discover all that it has to offer. Furthermore, we're delighted that the quiet neighborhood provided a peaceful atmosphere for your stay, ensuring a restful night's sleep.Thank you once again for choosing our hotel for your trip to Japan. We genuinely appreciate your kind words and recommendation. We look forward to welcoming you back in the future and providing you with another exceptional experience.

10/10 Excellent

Xuejun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Hotel Mystays Kiyosumishirakawa on Jun 13, 2023
Dear.GuestThank you for staying with us.We will continue to strive to improve our services.We are looking forward to your next stay.Thank you very much for your comments.Hotel Mystays Kiyosumishirakawa

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice area with laundry on-site, easy walk to train station.
Stayed 4 nights in Jun 2023
Response from Hotel Mystays Kiyosumi-shirakawa Front desk on Jun 8, 2023
Dear valued guest,Thank you for taking the time to share your feedback about your recent stay at our hotel. We greatly appreciate your kind words and are delighted to hear that you found our location convenient and enjoyed the facilities we offer.We take pride in providing a nice area for our guests, and we're glad that our on-site laundry facilities met your needs. We understand the importance of a comfortable and hassle-free stay, and having laundry facilities on-site is one of the ways we strive to make our guests' experience as convenient as possible.Moreover, we couldn't agree more about the benefits of our hotel's proximity to the train station. We're pleased to know that it made getting around the area easier for you. Our aim is to ensure that our guests have convenient access to local transportation options, allowing them to explore and enjoy their visit without any difficulties.Once again, we appreciate your feedback and for choosing our hotel for your stay. It was our pleasure to have you as our guest, and we hope to welcome you back in the future should your travels bring you to this area again.Warm regards,

6/10 Okay

Scott

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Value for money was good
Stayed 2 nights in May 2023
Response from ホテルマイステイズ清澄白河 on May 28, 2023
Thank you for your generous review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Sincerely,

10/10 Excellent

Rebecca

Stayed 2 nights in Apr 2023
Response from ホテルマイステイズ清澄白河 on Nov 27, 2023
Thank you very much for staying at HOTEL MYSTAYS Kiyosumi Shirakawa. Thank you for your evaluation. We are very happy. We will continue to strive to improve our services, so please stay with us again next time. We are looking forward to seeing all of our staff.

8/10 Good

Lisa

Stayed 4 nights in Mar 2023
Response from ホテルマイステイズ清澄白河 on Apr 5, 2023
この度はホテルマイステイズ清澄白河をご利用頂き誠にありがとうございました。またのご利用を心よりお待ちしております。

10/10 Excellent

Alexander

Stayed 3 nights in Mar 2023
Response from ホテルマイステイズ清澄白河 on Mar 18, 2023
Thank you for using HOTEL MYSTAYS Kiyosumi Shirakawa.I am happy to receive a good evaluation.Please use our hotel again next time.

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Jan 2023
Response from ホテルマイステイズ清澄白河 on Mar 18, 2023
Thank you for using HOTEL MYSTAYS Kiyosumi Shirakawa.I am happy to receive a good evaluation.Please use our hotel again next time.

10/10 Excellent

Eldee

Stayed 1 night in Jan 2023
Response from ホテルマイステイズ清澄白河 on Feb 5, 2023
Thank you for using HOTEL MYSTAYS Kiyosumi Shirakawa.I am happy to receive a good evaluation.Please use it when you come to Japan again.

8/10 Good

Elton

Stayed 5 nights in Dec 2022

8/10 Good

Reiko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel receptionists are very kind and attentive. Also, the laundromat is very useful for long stays.
Stayed 5 nights in Oct 2022
Response from Hotel mystays Kiyosumi shirakawa on Oct 19, 2022
Dear GuestWe are delighted to hear you had an enjoyable stay at our hotel. Your kind remarks are appreciated. best regards

10/10 Excellent

BB, Tsukuba

Liked: Cleanliness, amenities, property conditions & facilities
Quiet location, convenient to access Tokyo, Ginza or Tsukiji.
Stayed 1 night in Aug 2020
Response from HOTEL MYSTAYS KIYOSUMISHIRAKAWA on Sep 4, 2020
Thank you very much for staying at HOTEL MYSTAYS KiyosumiShirakawa. We sincerely hope that you had a comfortable time during your stay. We will keep working hard to improve our services. We hope to serve you again in the near future.Thank you very much for taking time to share your review. Sincerely,

10/10 Excellent

Alishba

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2020
Response from ホテルマイステイズ清澄白河 畠山 on Jul 15, 2020
この度はホテルマイステイズ清澄白河にご宿泊いただき誠にありがとうございました。 お客様からの評価を頂きスタッフ一同安堵しております。今後もより良いサービスが提供できるよ邁進いたします。またお近くにお越しの際はご利用いただけると幸いです。またのご利用心よりお待ち申し上げております。

8/10 Good

Azman, Malaysia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surrounding area very clean and peaceful. Very near to train station.
Stayed 6 nights in Feb 2020
Response from HOTEL MYSTAYS on Feb 26, 2020
Thank you for stayed at HOTEL MYSTAYS Kiyosumi Shirakawa. We are glad to heard that you are satisfied with your stay in our hotel. Your feedback will be the best motivation for us to keep improving our service. We hope to seeing you in the near future. Best Regards,

10/10 Excellent

Clare, BC Canada

Traveled with family
Liked: Cleanliness, amenities
The room is very clean and the hotel/inn is near train stations. Quiet area with a 7-eleven store nearby. We liked it.
Stayed 2 nights in Feb 2020
Response from Receptionist:Yuma Hatakeyama on Feb 14, 2020
Thank you for stayed at HOTEL MYSTAYS Kiyosumi Shirakawa. We are glad to learn that you are satisfied with your stay in our hotel. Your feedback will be the best motivation for us to keep improving our service. Once again, thank you very much. We hope to seeing you in the near future. Best Regards,

10/10 Excellent

Pedro

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
King Benz tour
It was nice and cozy located in the perfect spot in Tokyo.
Stayed 9 nights in Dec 2019
Response from Hatakeyama on Jan 13, 2020
Dear Guest, Thank you very much for sharing your comments regarding your stay at HOTEL MYSTAYS Kiyosumi Shirakawa. We are glad to learn that you are satisfied with your stay in our hotel. As you said, our hotel is easy to access the sights of Tokyo. Our hotel nearest station isToei Oedo Line, Tokyo metro Hanzoumon line Kiyosumi-Shirakawa Station and Toei Oedo Line,Toei Shinjuku Line Morishita station. Your feedback will be the best motivation for us to keep improving our service. Once again, thank you very much. We hope to seeing you in the near future. Best Regards, Receptionist, Hatakeyama

10/10 Excellent

Nerolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay for my family. Conveniently located close to the subway and convenience shops. No room service provided which was not a big deal for us. Daily essentials can be replenished for free at reception so we had everything we needed.
Stayed 7 nights in Nov 2019
Response from HOTEL MYSTAYS Kiyosumi Shirakawa:Yuma Hatakeyama on Dec 23, 2019
Thank you for your stayed at HOTEL MYSTAYS Kiyosumi Shirakawa. Your feedback will be the best motivation for us to keep improving our survice. As you said, our hotel is near Oedo line Morishita station and Oedo line,Hanzomon line Kiyosumi Shirakawa station to walk about 5-10 minutes. Our hotel is not available room servise. Therefore, we will try to provide more satisfactory accommodation in other aspects of the hospitality including free Wi-Fi and rental equipment, etc. We will try to continue giving customers nice services and rooms. We sincerely appreciate for your time to review your stay. Once again, thank you very much.

8/10 Good

Setsuko

Business traveler
Liked: Cleanliness, staff & service, room comfort
Nice functional hotel
It was a very comfortable stay. The room was very functionally designed and air conditioning worked well in winter. The hotel provided a comfy PJ. The only disadvantage is that bathroom occasionally had a slight dumpy smell due to water circulation issue driven by old infrastructure. The location is not bad at all, within a 5 minute walk from the nearby subway station. I would love to return.
Stayed 2 nights in Dec 2019
Response from HOTEL MYSTAYS Kiyosumishirakawa on Dec 17, 2019
Dear Guest, Thank you very much for staying at Hotel Mystays KiyosumiShirakawa. We sincerely hope that you had a comfortable time during your stay. We will keep working hard to improve our services. Hope to serve you again in the near future. Thank you very much for taking time to share your review. Sincerely,

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from HOTEL MYSTAYS Kiyosumi Shirakawa on Dec 14, 2019
Dear Guest, Thank you very much for staying at Hotel Mystays KiyosumiShirakawa. We sincerely hope that you had a comfortable time during your stay. We will keep working hard to improve our services. Hope to serve you again in the near future. Thank you very much for taking time to share your review. Sincerely,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff excellent.
Stayed 3 nights in Dec 2019
Response from Receptionist,Hatakeyama on Dec 13, 2019
Dear Guest, Thank you very much for sharing your comments regarding your stay at HOTEL MYSTAYS Kiyosumi Shirakawa. We are glad to learn that you are satisfied with your stay in our hotel. Your feedback will be the best motivation for us to keep improving our service. Once again, thank you very much. We hope to seeing you in the near future. Best Regards, Receptionist, Hatakeyama

8/10 Good

Grace

Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and has lots of place for placing things.
Stayed 4 nights in Nov 2019
Response from Receptionist Hatakeyama on Nov 25, 2019
Thank you very much for sharing your comments regarding your stay at Hotel Mystays Kameido. We are pleased to have the words of your compliment. Your feedback will be the best motivation for us to keep improving our service. We will make an effort to meet your expectations from now on. Please use again when you come to Japan. Once again, thank you very much. We hope to seeing you in the near future.

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Receptionist:Hatakeyama on Nov 22, 2019
Dear Guest, Thank you very much for sharing your comments regarding your stay at Hotel Mystays Kiyosumi Shirakawa. We are glad to learn that you are satisfied with your stay in our hotel. Your feedback will be the best motivation for us to keep improving our service. Once again, thank you very much. We hope to seeing you in the near future. Best Regards.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the location is a bit far from the station, overall was a gd experience. Room is larger than my expectation!
Stayed 1 night in Nov 2019
Response from HOTEL MYSTAYS Kiyosumishirakawa on Nov 13, 2019
Dear.Guest Thank you very much for staying at HOTEL MYSTAYS KiyosumiShirakawa. We sincerely hope that you had a comfortable time during your stay. We will keep working hard to improve our services. We recommend a queen room.We hope to serve you again in the near future. Thank you very much for taking time to share your review. Sincerely,

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and had all the amenities I could have asked for. Desk people were very friendly and helpful as well.
Stayed 7 nights in Oct 2019
Response from HOTEL MYSTAYS Kiyosumishirakawa on Nov 7, 2019
Thank you very much for staying at HOTEL MYSTAYS KiyosumiShirakawa. We sincerely hope that you had a comfortable time during your stay. We will keep working hard to improve our services. We hope to serve you again in the near future. Thank you very much for taking time to share your review. Sincerely,

8/10 Good

CHUEN YEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money.
Stayed 3 nights in Oct 2019
Response from HOTEL MYSTAYS Kiyosumishirakawa on Oct 28, 2019
Thank you very much for staying at HOTEL MYSTAYS KiyosumiShirakawa. We sincerely hope that you had a comfortable time during your stay. We will keep working hard to improve our services. We hope to serve you again in the near future. Thank you very much for taking time to share your review. Sincerely,

8/10 Good

Jack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is close to the station, many restaurants and convenient shops around. Every clean as renovated recently, comfortable pillow and bed.Had very happy experience when we stay.
Stayed 4 nights in Oct 2019
Response from HOTEL MYSTAYS Kiyosumi Shirakawa on Oct 16, 2019
Thank you very much for staying at HOTEL MYSTAYS KiyosumiShirakawa. We sincerely hope that you had a comfortable time during your stay. We will keep working hard to improve our services. We hope to serve you again in the near future. Thank you very much for taking time to share your review. Sincerely,