Ratings based on 295 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Uk

Nice and convenient location

Posted May 19, 2015
Brilliant and helpful staff. I would like to thank all the staff at conceirge for their dedication to help. The hotel is cinnected to the main Tikyo station including the JR subway and The bullet trains lots of Resturante and department store within the station Also across thd road there is the Maranouchi buildings with bug choice of resturants and supermarket in B1 level
5 out of 5
Recommended
for Couples
by A verified travelerfrom Chicago

easy access to the JR line and subway, pretty room

Posted Feb 18, 2015
Pros: Historic, good location
Location: Near high-end shopping and variety of restaurants, easy cab access, very clean local area
stayed 4 nights, room and bath was nice, maybe a little on the small side to store your luggage but manageable.
5 out of 5
Recommended
for Business Travelers
by Garyfrom PDX

Short stay

Posted Feb 9, 2015 on Hotels.com
Breakfast is Tokyo expensive!
5 out of 5
Recommended
for Personal Event
by A verified traveler

満足

Posted Feb 7, 2015 on Hotels.com
いつもながら快適なホテル
4 out of 5
Recommended
for Families
by A verified traveler

Posted Feb 1, 2015 on Hotels.com
ロビーは こぢんまりとしているので ロビーでの待ち合わせには向きませんが 宿泊するのには何の問題もありません。 立地もお部屋の清潔感も申し分ないのですが アトリウムでの朝食は 種類は豊富で綺麗に並べられていましたが 何一つ美味しいものは無く サービスを含め期待外れでした。 色んな面で宿泊代から考える 過度の期待はしない方が良いかもしれません。 ただ立地は最高です。
5 out of 5
Recommended
for Business Travelers
by davidfrom Boulder, CO

Tokyo station hotel

Posted Jan 30, 2015 on Hotels.com
Great location, many restaurants in the area, great running area around the Imperial palace
5 out of 5
Recommended
for Couples
by Alanfrom Hong Kong

Top notch!

Posted Jan 19, 2015 on Hotels.com
Very convenient and easy access to transport. Top notch location and a very clean hotel. Staff were immensely helpful. Even though the rooms were a bit small but overall experience was wonderful.
5 out of 5
Recommended
for Couples
by Carolfrom Sydney

Perfect location

Posted Jan 17, 2015 on Hotels.com
Perfect location for exploring Tokyo with multiple train networks at your doorstep. This hotel has wonderful service and although our room was small it was very well equipped with everything we needed.
5 out of 5
Recommended
for Families
by Adamfrom Perth

Queens all the way

Posted Jan 14, 2015 on Hotels.com
I booked 2 Queen and 1 King room for my family of 5. To be honest I should have booked 3 Queens as the King actually felt smaller despite costing a fair amount more. One of the Queens even had a better view than my King.
5 out of 5
Recommended
for Couples
by mengchunfrom 台灣

高品質的飯店及高水準的服務

Posted Jan 9, 2015 on Hotels.com
飯店人員服務高水準,主動熱心提供很多貼心的服務!