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This was not my reservation. My Expedia account was hacked and I have been unable to get any resolution. I’m sure it’s a lovely hotel, but I’m not the one staying there. Grrrrrr….
Jenith
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 20, 2024
We're sorry to hear this. We recommend contacting Expedia customer service for this issue.
Check in process was a breeze. Great help at the front desk with Missy, very informative and helpful. Room was excellent and clean. Location is great with a few restaurants and being right off the highway. We will be stopping here again!
Dave
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 13, 2024
Thank you for you review. We are always glad to receive positive feedback. Looking forward to hosting you again!
10/10 Excellent
Ken
Apr 12, 2024
Liked: Property conditions & facilities
Ken
Stayed 2 nights in Apr 2024
Response from Front Desk on Apr 14, 2024
Thank you for your feedback! We are glad to hear you enjoyed your stay.
First room was not cleaned and beds weren’t made - sheets hadn’t been changed. The breakfast was limited, had a waffle
Iron but nothing to make waffles. The toaster didn’t have levers they were broken off.
Amberly
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 11, 2024
Thank your for your feedback. We will relay your comments to our staff.
I had a wonderful stay super clean and comfortable rooms :)
Antonia
Stayed 3 nights in Mar 2024
Response from Front Desk on Apr 9, 2024
Thank you for you feedback! We are glad to hear you enjoyed your stay!
6/10 Okay
madison
Business traveler
Apr 5, 2024
Liked: Cleanliness, staff & service, amenities
My room was a tad run down, a few of the bathroom plugs didn't work and some furniture damage. But overall, my room was clean and I did enjoy that the rooms had a mini fridge and microwave. The staff were helpful and would overall stay here again.
madison
Stayed 3 nights in Apr 2024
Response from Front Desk on Apr 9, 2024
Thank you for you feedback! We are glad to hear you enjoyed your stay!
First and last time staying at a Country Inn. Our bathroom was dirty. Common areas were dirty. Literal garbage on the stairs. No available electrical outlets anywhere near the beds. Front desk clerk was excellent and pleasant and helpful. Otherwise, a complete fail. It was so bad: I had booked the next night at another Country Inn but I cancelled it, even though I couldn’t get a refund. Will never choose a Country Inn again. Cannot recommend.
ERIK
Stayed 1 night in Mar 2024
Response from Front Desk Staff on Mar 17, 2024
Thank you for your feedback! We are sorry to hear you did not enjoy your stay. Your comments have been relayed to our staff.
The front desk person was extremely rude not to only me but every customer that was down at the front desk. Once getting to my room and realizing I was double charged for my room she told me there was nothing she could do. She has no business working people.
carla
Response from Front Desk Staff on Mar 4, 2024
We deeply apologize for your experience. We will relay your comments to our staff and use them to improve. Thank you for your feedback.
I love that there was complimentary breakfast every morning. My son enjoyed that and the pool. The ladies in the cafe are extremely nice and curdious.
Housekeeping did not ask me if i needed anything at all. I had to ask for extra garbage bags, towels and tags. When i went to ask the one Mexican American, lady she got an attitude and told me not to touch her cart. I was only trying to toss gargage into her garbage bag. So that right there made me feel some type of way. The other housekeeper was an African American lady and she was super nice! So thank you for being so nice to me when asking for extra things for my room.
Other than that incident, we had a great visit. The women at the front desk were great as well. Very professional. The lobby was very clean.
Stephanie
Stayed 2 nights in Feb 2024
Response from Front Desk Staff on Feb 26, 2024
Thank you for your feedback! We are so glad to hear you enjoyed your stay with us.
We booked last minute and were blown away by how nice the room was. Upon arrival check in was easy and fast, and the desk clerk made sure to call our room to ensure everything was in order and up to our standards. The room was quiet, and clean. Our only complaint was the lack of outlets near the bed to charge our phones. Breakfast was standard and the coffee was ok. We didnt swim so I cant review the pool, though it looked clean at a glance. We would definitely stay here again.
Emily
Stayed 1 night in Feb 2024
Response from Front Desk Staff on Feb 26, 2024
Thank you for your feedback. We are so glad to hear you enjoyed your stay! We look forward seeing you again!
Passing through on our way to Arizona, we usually choose Hamptons but decided to give this hotel a try, and we were pleasantly surprised. It was clean., comfortable, quiet, quiet, friend friendly, and efficient, much less money. Give a title.
Leslie
Stayed 1 night in Jan 2024
Response from Front Desk Staff on Feb 3, 2024
Thank you so much for your feedback! We were glad to have you and hope to see you again!
Thank you so much for your feedback! We were glad to have you and hope to see you again!
2/10 Terrible
Youmee
Dec 25, 2023
Youmee
Stayed 1 night in Dec 2023
Response from Front Desk Staff on Dec 28, 2023
Thank you for you feedback. We are sorry to hear you didn't enjoy your stay and apologize for any issues you may have experienced
10/10 Excellent
Mike
Dec 19, 2023
Mike
Stayed 1 night in Dec 2023
Response from Front Desk Staff on Dec 28, 2023
Thank you for you feedback! We are glad to hear you enjoyed your stay with us. We look forward to seeing you again!
4/10 Poor
Brent L
Business traveler, Traveled with partner
Dec 18, 2023
Disliked: Cleanliness, staff & service
It looked like this place is having trouble hiring a decent cleaning staff. 20 minutes after in our room and another couple walks in with same room key.
Brent L
Stayed 2 nights in Dec 2023
Response from Front Desk Staff on Dec 28, 2023
Thank you for you feedback. We are sorry to hear you didn't enjoy your stay and apologize for any issues you experienced.
I won't recommend because my room had someone's hair in the shower, tub and's sink😕😓 then i pulled back the duvet and's More globs of foriegn hair. I was only there because i had been celebrating my birthday wkend at an Ohio casino and decided to grab a quick hotel to just rest before the trip home. They promised to refund but Never did. We were only there from midnight till 8a strictly for sleeping. It was otherwise a decent place to crash... Not recommended for a vacation. Yuck and Charged me Full price. I have video and pics but they didn't want to see them. The next day they offered only to move rooms but i was going home by then.
Tina
Stayed 1 night in Dec 2023
Response from Front Desk Staff on Dec 28, 2023
Thank you for you feedback. We are sorry to hear you didn't enjoy your stay and apologize for any issues you may have experienced
The driveway to get to the hotel goes through two other hotel parking lots. There were no signs to direct us. The front desk staff was nice and called after we were in the room. Things seemed good initially. Upon more time in the room, there was hair in the bathroom all over the floor, about 1/4 roll of TP with no back up, and two towels for 3 guests. No one mentioned that the ice machine was broken for the whole hotel. On Saturday, water backed up in the tub. We asked for that to be addressed as well as more towels and TP. We left for 8 hours. TP and towels were left in the bathroom. No housekeeping service was done, so garbage was overflowing. And the shower backed up with even more water on Sunday morning. The beds were horribly uncomfortable and the breakfast was barely mediocre. We will never stay here again.
Verified traveler
Stayed 2 nights in Oct 2023
Response from Front Desk Team on Nov 2, 2023
Thank you for your feedback. We apologize for any issues during your stay and will relay your comments to our staff.
4/10 Poor
Charlow Ann
Traveled with family
Oct 21, 2023
Disliked: Cleanliness, staff & service, amenities
The receptionist on Friday night, Oct 20th was rude.
Charlow Ann
Stayed 1 night in Oct 2023
Response from Front Desk Team on Nov 2, 2023
Thank you for your feedback. We apologize for any issues during your stay and will relay your comments to our staff.
2/10 Terrible
Gregory
Oct 21, 2023
Gregory
Stayed 1 night in Oct 2023
Response from Front Desk Team on Nov 2, 2023
Thank you for your feedback.
8/10 Good
Lorri Jean
Oct 20, 2023
Lorri Jean
Stayed 1 night in Oct 2023
Response from Front Desk Staff on Dec 28, 2023
Thank you for you feedback! We are glad to hear you enjoyed your stay with us. We look forward to seeing you again!