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Reviews of Hotel Estancia Tercera Barranca

3 out of 5
Hotel Estancia Tercera Barranca
Ruta 9, Camino a Cerro Guido, Torres del Paine, Magallanes

Reviews

8.0

Very Good

Rating 10 - Excellent. 9 out of 15 reviews" "
Rating 8 - Good. 1 out of 15 reviews" "
Rating 6 - Okay. 2 out of 15 reviews" "
Rating 4 - Poor. 1 out of 15 reviews" "
Rating 2 - Terrible. 2 out of 15 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Robert

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Overpriced and inconveniently located. Hospitality was lacking. The gravel road to get to the hotel is awful. The dinner menu was limited and extremely overpriced. Do not stay here.

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with beautiful surroundings. If you know the road it is easy and fast to get to the national park. The food is amazing ! The staff is very friendly and welcoming.
Stayed 3 nights in Feb 2023

10/10 Excellent

Gigi, California

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay to relax and visit Torres del Paine. The staff is great; the food is very, very good; the wine selection was also quite good and reasonably priced, considering you are 100 miles from a major town. The views from the dining area are stunning: we took pictures every meal. The only downside is the distance to the entrance to the park: 25 km of rough terrain, each way. That adds up and you need to be aware of the fuel, since the nearest gas station is in Puerto Natales. There are few options to obtain more fuel, at a higher rate. It would be nice to have the large tub outside working, to relax after a day of hiking.
Stayed 4 nights in Feb 2020

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view of TDP
Although out of the way and a long drive on a very rough road, it was worth it for the view of TDP and lovely staff. Couldn’t have been more helpful. Comfortable bed and hot shower to come back to after hiking. Meals were very nice as was our boxed lunch we took for our day out. Also enjoyed walking around the ranch and if you want can go on a horse ride.
Stayed 3 nights in Mar 2019

10/10 Excellent

TimaE, Centreville, us

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Ranch, great location and awesome view of the Towers. Very picturesque. Hosts are great they woke up at midnight to sign us in and provided local travel info. 12 km from the main road but we were able to get to it on a small car - a bit shaky and we did it in pitch dark night on gravel road with wooden narrow bridges.
Stayed 3 nights in Feb 2019
Response from Mauricio Cecchi C. on Feb 11, 2019
Thanks for your review, for some people that route is a torture. It seems forget they are in Patagonia. They even want good Wi-Fi connection. I'm glad that you enjoy your stay with us.

4/10 Poor

David

Liked: Cleanliness, property conditions & facilities, room comfort
Don't plan to explore the park if you stay here
Conflicted on how to rate this, but I ultimately gave it a 2/5. My girlfriend and I recently traveled to Torres del Paine for 4 nights, 3 of which we'd planned to stay at Hotel Estancia Tercera Barranca (nights 1, 2, and 4). We arrived late the first night, and it quickly became evident that the property, while charming, was not going to enable us to have the trip we planned on. We ended up leaving the next day, and stayed elsewhere all other nights of the trip - for context, I've never left a property early before. Quite simply, the location is terrible for exploring the park. The route to the property on Google Maps is incorrect, involving a river crossing that doesn't exist. While it appears quite close, you actually have to drive much past the park on Rt 9, before turning onto a very rough road for 12 km. All told, it would take an hour or more to reach the park gates, with substantial risk of car damage unless in an SUV. Management told us of the route inaccuracy ~4 days before we arrived, long after the cancellation deadline - we felt misled. At that distance, you'd be better off staying in Puerto Natales, where there is more selection at a much lower price; or even better, stay at the many wonderful, comparably priced properties in and near the park. If you just want the nice view for a few days, maybe with a horseback ride on the ranch, this property could be appealing (one note - atrocious wifi). But if you want to explore the park, its location is terrible.
Stayed 2 nights in Jan 2019
Response from Mauricio Cecchi C. on Feb 9, 2019
I think your review is poor and unfare, because you didn't continued your stay in our ranch. The location is perfect for been far from crowds of TDP National Park. We always advice about our acces and road, it's rough but just 12 km. It's a privilege place next Paine massif. also all the ditance in Patagonia are long and the roads are not good because is not the city. You can stay closer the park but much more expensive or in a dorm with 8 or 10 persons. And if you want better WiFi here. You didn't understand anything about Patagonia.

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remote accommodation in nice surroundings
The place is gorgeous, especially the bedroom and bathroom which are large and roomy. A nice seating area in the reception with nice views. Unfortunately there is not quite enough seating in here for everyone. The staff in reception and in the restaurant were really friendly
Stayed 1 night in Jan 2019
Response from Mauricio Cecchi C. on Feb 9, 2019
Thanks for your comments! We are glad that you liked, about the reception, normally isn't many people here, that cause we won't made it larger. Comeback soon!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2019
Response from Mauricio Cecchi C. on Jan 16, 2019
Thanks for you review, if you can leave us more details that could be great!

2/10 Terrible

Seungan, Buenos Aires, Argentina

Disliked: Property conditions & facilities, room comfort
It was very difficult to appoach to hotel from Torres del Paine and they send a explanation to reach the hotel after arrival.
Stayed 1 night in Oct 2018
Response from Mauricio Cecchi C. on Dec 19, 2018
Sadly Mr. Seungan, We know our ranch it's difficult to find. It's far from crowds because that is what our guest are looking. Quietness and nature. That because we send a map every time we confirm a reservation. Also, for sure you try to use GoogleMaps and google map still don't have the route to our ranch maped. And show a non exist river crossing. Anyway I think 1 of 5 isn't fair!

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness
Hervorragende Lage mit Blick auf die Torres. Aber zu teuer dafür, dass die Bewirtschaftung von sehr jungen Saisonkräften allein gestemmt werden muss.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles ganz wunderbar! Es war wunderschön, alle waren sehr freundlich und hilfsbereit und alles war sehr sauber. Die Essensauswahl ist nicht groß, aber lecker und es gibt auch eine vegetarische Option. Man muss sich nur bewusst sein, dass man nicht direkt im oder am Nationalpark wohnt, sondern ca. 30 Minuten davon entfernt. Ich empfehle vorab die Anfahrtsbeschreibung per E-Mail anzufordern, die man braucht um das Hotel zu finden. (Der Standort, der auf Google angezeigt wird stimmt nämlich nicht!)
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Il y a 12 km dans un chemin pierreux et boueux pour arriver à l'hôtel. C'est vraiment pénible. En revanche belle vue sur la torres del Paine depuis la salle de déjeuner. Le dîner est quasi obligatoire vu qu'il n'y a rien dans le coin mais le dîner est correct et le service sympathique.
Stayed 2 nights in Mar 2019

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente
Um excelente experiência de paz! Lugar aconchegante e staff atencioso.
Stayed 2 nights in Mar 2019
Response from Mauricio Cecchi C. on Mar 16, 2019
Muchas gracias por tu comentario eres bienvenida para volver cuando gustes! Brigado!

6/10 Okay

Britt

Liked: Staff & service, property conditions & facilities, room comfort
Lenger ut i naturen kommer du ikke med bil!
Hotellet lå fantastisk til med utsikt til Torres del Paine. Midt i villmarka og med guanacoer og andre dyr på alle kanter. Minuset var avmerkinga på Google maps som ikke stemte. Vi leita i tre timer før vi fant fram enda vi var bare en kilometer unna i luftlinje. Med vanlig leiebil tok det en time å kjøre den elendige grusveien på 12 km fra hovedveien (som også var grusvei). Ingen mobildekning i området, så kunne ikke spørre hvor vi skulle kjøre. Men fant heldigvis en mann på veien på områdets eneste bygg med aktivitet som vi kunne spørre, ellers hadde vi aldri funnet fram. Rommene var nye og fine, romslige og moderne med store vinduer med utsikt til Torres del Paine. Frokosten og middagen på stedets restaurant var upåklagelig. Trivelig og behjelpelig betjening. Men bestillinga hadde skjært seg, jeg hadde fått bekreftelse på to rom, men de hadde bare fått beskjed om ett. Hotellet var fullt og vennene våre fikk tilbud om å ligge i ei kald husvogn som de vaska og gjorde klar. Men badet var veldig lite og dårlig og de frøs hele natta. Det måtte de betale 100 dollar for. Og vi fikk ingen unnskyldning, de så bare at det var en feil med systemet og når bestilling. Fantastisk plass i et fantastisk område, men elendig/ingen skilting, og firehjulstrekk anbefales.
Stayed 2 nights in Jan 2019
Response from Mauricio Cecchi C. on Feb 9, 2019
Thanks for your review! About GoogleMaps indications it's very complicated, because the people trust too much in that apps and his automatic directions. And trust less in other people. The entrance is a patagonia road, I don't think people like concrete roads around these natural places. We are sorry about the acces to our ranch, but if you drive carefully and you are not hurry isn't a real problem. About your reservation.It's a similar problem everything automatic, no talk, no questions, no answers. I think people need to take more time with people than machines. Anyway, thank you very much for your review, it will be very usefull for other Norwegians!

10/10 Excellent

Antonio Franco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Mauricio Cecchi C. on Jan 16, 2019
Gracias por sus comentarios!! Si pudieran dar mas detalles para nuestros próximos visitantes, sería genial. Thanks for your comments!! If you could give more details for our next visitors, it would be great.