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Reviews of Property Vine - Islington at Central

4 out of 5
Property Vine - Islington at Central
4 Aplin St, Townsville, QLD

Reviews

8.4

Very Good

Rating 10 - Excellent. 135 out of 322 reviews" "
Rating 8 - Good. 116 out of 322 reviews" "
Rating 6 - Okay. 49 out of 322 reviews" "
Rating 4 - Poor. 17 out of 322 reviews" "
Rating 2 - Terrible. 5 out of 322 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Therese

Stayed 1 night in Jan 2024

10/10 Excellent

Clive

Liked: Cleanliness, room comfort
Medical trip
We have stayed here before a number of times, we like the size of units, the location and the facilities
Stayed 1 night in Jan 2024
Response from GSA Islington At Central on Jan 11, 2024
Thank you Clive for the lovely review, we look forward to seeing you again in the future.

8/10 Good

Eddie

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Jan 2024

6/10 Okay

Sarah

Stayed 1 night in Dec 2023

6/10 Okay

Joshua

Liked: Room comfort
Had a late check in, key was not there. Had to call and wait for someone to come and sort a key. Aircon in loungeroom and kitchen didnt work, no communication that they didnt work. They are great apartments in a great location, just a couple disappointing factors that could have been communicated or done better.
Stayed 4 nights in Dec 2023

10/10 Excellent

Nello

Traveled with family
Liked: Cleanliness, room comfort
Travelling family
Things were good until the lifts broke down,had to walk up and down 5 flights of stairs. To their defence lifts were out of action due to the winds from Cyclone Jasper and no communication with its guests.
Stayed 3 nights in Dec 2023

10/10 Excellent

Clive

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Pallum

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Clive

Stayed 1 night in Nov 2023

4/10 Poor

donna

Disliked: Property conditions & facilities
Noising, could hear water through walls when toilets in Other units flushed, obviously no lagging on plumbing and no insulations in walls Dirty stained curtains that didnt fit sliding doors properly
Stayed 5 nights in Oct 2023

8/10 Good

Julie

Stayed 2 nights in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views and wonderful accommodations
Stayed 1 night in Sep 2023
Response from Clint Raymond on Oct 9, 2023
Thank you for taking your time to Review our Property.We hope to see you again in the Future.Kind regards,Property Vine Townsville- Islington

8/10 Good

Kristy

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023
Response from Clint Raymond on Oct 9, 2023
Thank you for taking your time to Review our Property.Kind regards,Property Vine Townsville- Islington.

4/10 Poor

Tracey

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Carpets were stained and dirty. Dishwasher had a massive out of order sign stuck to it. Room smelled like it has never had fresh air through it. Kitchen was good. Cooking utensils average. No oven trays etc. Having a laundry was excellent. Good location. Outdoor pool was large. Walls had marks everywhere. Could definitely use new paint and carpet. Wont stay again until there renovated. Friend stayed one floor up from us. And her floors were the same.
Stayed 2 nights in Jul 2023

4/10 Poor

Josie

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The place is very run down - airconditioning hanging off the wall.. not at all clean
Stayed 2 nights in Jul 2023

4/10 Poor

Chris

Stayed 2 nights in Jul 2023

8/10 Good

Genevieve

Liked: Amenities
Disliked: Cleanliness
Stayed 2 nights in Jul 2023

4/10 Poor

Liz

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The apartment complex itself is lovely, and the pool area sizeable. The spa was cold and we weren't able to get it working. The apartment needs a seriously deep clean. The carpets are gross, the skirtingboards and walls need a wipe over, the shower needs a good bleaching and the furnishings were sparse and did nothing to make it enjoyable to be in. I thought it was a bargain due to it's distance from The Strand, but I now think its because its not very well maintained. Bedding and towels however were clean. There's a strict no smoking policy in the building, yet when we went to the car park, the concierge was down there having a cigarette. All in all, there wasn't anything to endear me to stay here again, and I'm not that fussy! For the money, we would stay at a hotel on The Strand next time.
Stayed 2 nights in Jun 2023

8/10 Good

Belinda

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2023
Response from Management Team Islington at Central on Jun 20, 2023
Hi Belinda - thank you for taking the time to complete this review - it was pleasing to see your stay was enjoyable

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2023
Response from Management Team Islington at Central on May 29, 2023
Thanks so much for taking the time to complete this review - we do appreciate it

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, amenities
Beautiful place to stay, so much room and very comfortable. Air conditioning was dripping onto carpet in main bedroom, filter were completely blocked. Cleaned the filters myself and this solved the problem
Stayed 1 night in Apr 2023

8/10 Good

Stephanie

Liked: Cleanliness, room comfort
We visited for a basketball tournament and the staff and accommodation was well suited with its gym, pool and sauna. Also the ability to cook and clean.
Stayed 2 nights in Mar 2023
Response from Management Team Islington at Central on Apr 25, 2023
Hi Stephanie - thanks so much for taking the time to complete this review - it was wonderful to read that you had a great stay with us and we look forward to welcoming you back when you next need to visit Townsville

8/10 Good

Cherie

Traveled with family
Liked: Cleanliness, room comfort
Good location, large rooms and good facilities.
Large apartment and great facilities, recommended stay for families and friends.
Stayed 2 nights in Mar 2023
Response from Management Team Islington at Central on Apr 25, 2023
Hi Cherie Thank you very much for taking the time to complete this review and for recommending us to others - we do enjoying knowing our guests had a great stay here at Islington at Central

8/10 Good

Dimitri

Traveled with family
Liked: Cleanliness, property conditions & facilities
Would stay again
Response from Management Team Islington at Central on Dec 29, 2022
Hi Dimitri - thanks for letting us know that your stay with us was enjoyable and we look forward to welcoming you back again in the not too distant future

6/10 Okay

Cathy

Disliked: Cleanliness
Motel was in an excellent spot, very quiet and peaceful, walk to football stadium and Main Street, however, while our room looked clean at first glance there were stains on curtains and carpet, and the shower needed a super good scrub, our toaster shorted out the power, it was replaced by not a new one, but a really old toaster that was found in a cupboard somewhere, I could have bought a new one at Kmart for $7.50!, the staff on reception were all very nice, and I guess they could only work with what they had. All over but we had a good stay.
Stayed 7 nights in Jul 2022

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good for the price, nice and central to everything in townsville
Stayed 1 night in Jul 2022
Response from Islington at Central on Jul 23, 2022
Thank you for for kind response and we look forward to you coming again

2/10 Terrible

Joshua

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

8/10 Good

Melanie

Traveled with family and small children
Liked: Amenities
The location was excellent. The parking was great. The carpet in our apartment needs replacing as it was stained and no longer attached to the floor in places so quite dangerous. Also there was a smell when we first entered the apartment.
Stayed 2 nights in May 2022

10/10 Excellent

Bryan

Liked: Cleanliness, room comfort
Stayed 7 nights in Mar 2022
Response from Management Team at Islington at Central on Mar 30, 2022
Hi Brian - thanks so much for taking the time to complete this reviews and it was lovely so see that your enjoyed your stay with us. We hope to welcome you back to Islington at Central in the not too distant future

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Not so good.
Old and noisy air conditioners. Could not sleep while the air conditioners ON. Only one remote control was working for 3 air conditioners. The other remote control was not working.
Stayed 3 nights in Feb 2022
Response from Management Team at Islington at Central on Mar 1, 2022
Hi there - thank you for providing us with feedback from your recent stay with us. Please accept our apologies for the issue you encountered with the air conditioners and remote control and be assured that we have had a service completed on them.

10/10 Excellent

Joshua

Liked: Cleanliness, room comfort
Convenient location
Nice and clean and convenient
Stayed 2 nights in Jan 2022
Response from Management Team at Islington at Central on Mar 1, 2022
Hi Joshua - thanks for taking the time to complete this review - we appreciate knowing that you had a great stay and found our location to be great We hope to welcome you back again in the not too distant future

6/10 Okay

Mark

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
Close to city, nice complex however bed was very uncomfortable, air conditioning very noisy and a light right outside the bedroom window turned night into day, making sleep very difficult
Stayed 6 nights in Dec 2021
Response from Management Team at Islington at Central on Mar 1, 2022
Hi Mark - we appreciate you taking the time to provide us with feedback from your stay in January and we are sorry for the issues that you had with the air conditioners being noise and the light outside the bedroom window. Thanks for letting us know that the location was ideal for you and you enjoyed our facilities

8/10 Good

neil

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Small but nice 1 bedroom apartment , a short walk to the CBD
Stayed 3 nights in Nov 2021

6/10 Okay

Paul

Disliked: Cleanliness
Lovely apartment and outlook…terribly maintained
The apartment was modern and lovely HOWEVER it was VERY badly let down by maintenance issues. It was very grubby. Shower tracks, walls, floors etc needed to be scrubbed not just wiped over. Repairs need to be made wherever possible. A/C remotes didn’t work, crockery and kitchen utensils were in short supply and badly mismatched. Tables needed to be wiped over and rubbish dropped behind bedside tables should be removed. Carpets and outdoor balcony tiles are particularly unsightly. We have built, owned and run a 5 star RACQ accredited property for some years and would be horrified to think our beautifully appointed guest rooms weren’t maintained to a 5 Star plus level. The view, the tranquility and the reception staff have, in our opinion, been sorely let down. A reputable commercial cleaning company is required to lift the standard of maintenance the property deservrs
Stayed 3 nights in Oct 2021

4/10 Poor

Susan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed there 2 times. Got very little sleep either time. First room had a light in the corridor outside the window which wasn't blocked by the blinds. Also poorly maintained, with missing remote controls for the air-con. Second apartment was much better but next door and outside the room near the pool some very drunk adults and their hyperactive children partied until the early hours. Trashed the pool. Next day reception pointed out the fine print in the handout with a phone number for reporting complaints after hours. No apologies.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in after hours, clean room, close to restaurants and bars
Stayed 1 night in Aug 2021
Response from Islington Direct Hotels on Aug 26, 2021
Thank you for taking the time to review us. We hope to see you again.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our apartment in Tower A feels very spacious and the view from level 6 gave me free and open feeling...no noise and just beautiful view over the old railway, river and city.
Stayed 2 nights in Aug 2021
Response from Islington Direct Hotels on Aug 26, 2021
Thank you for your review. We hope to see you again.

6/10 Okay

Tammy

Traveled with group
Liked: Cleanliness
Great location, room did not have everything needed for. 3 bedroom apartment - missing the extra cups plates etc No extra blankets anywhere Neat and tidy but very sparse
Stayed 2 nights in Jul 2021
Response from Islington Direct Hotels on Aug 26, 2021
Thank you for your review. We hope to see you again.

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Listen the place may be ok. But I made a booking money was taken was in the way and got a phone call sorry mate no room available see wot if get your money back. No explanation no working with me. Just a shifight that I had to sort.
Stayed 1 night in Jul 2021
Response from Islington Direct Hotels on Aug 26, 2021
Thank you for your review. We hope to see you again.

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place to stay.
Stayed 7 nights in Jun 2021

8/10 Good

Silas

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
awesome sized room - and extra bedroom. that was great. unfortunately main bed was very hard. everything else was great. having a chromecast was awesome!
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to stadium
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Presented Well disappointed on ground floor after booking Well in advance. Master bed worn needs replacement
Stayed 3 nights in Apr 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Pool for the kids, aircons in the units were good.
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Great Stay!
Great apartments bed was very comfortable and hot water for a shower but there was mould on ceiling in bathroom. Parking was absolutely ridiculous.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Having read old reviews after booking, I was worried about what to expect but the single bedroom apartment was large, clean and modern. The staff were friendly and helpful, and even allowed me to check in early after a quick phone call. I also liked that there was secure underground parking.
Stayed 5 nights in Feb 2021

10/10 Excellent

Clive

Traveled with group
Liked: Cleanliness, room comfort
Good location, facilities, checking in was excellent, the apartment was just what we wanted
Stayed 1 night in Jan 2021

8/10 Good

Lyndell, Townsville

Traveled with family and small children, Traveled with family
Liked: Amenities
I like the unit layout with the bedrooms on the second floor and the living area below, this was very functional for our family.
Stayed 5 nights in Dec 2020