Ratings based on 276 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 24, 2015
Pros: Location is great right next to the Tucson Mountain Park - trails, views, and more.
Nice family trip and first time to Tucson plus a real desert experience. Being right next to the Tucson Mountain Park and the Saguaro National Park is a real bonus. Absolutely beautiful. The hotel setting was a great place to unwind and relax with plenty of swimming options for the kids and family - even when it snowed while we were there! Definitely we would stay here again.
4 out of 5
Recommended
for Families
by A verified traveler

Lovely location, great patio, but need QUEEN beds!

Posted Jan 3, 2015
Pros: Great patio space: lots of firepits and heaters at tables, so we could enjoy early morning and into the evening when chilly. Good pool space too!
Cons: BIGGER beds, so a family with larger children doesn't need two rooms.
Location: Enjoyed the Arizona-Sonora Desert Museum and Old Tucson studios as well. Make reservations if you want to see the Boneyard at the Air & Space Museum
We enjoyed our stay at Starr Pass. The sunrise Navajo ritual was surprisingly moving, and other extras like the sunset tequila toast and very comfortable patio space really made the stay nice. There are a lot of hiking trails in the vicinity, and fairly easy to get "into town", although the other side of Tucson and Mt Lemmon was about 40 minutes away. The weather was a bit cool while we were there, but the kids did go in the lazy river and one pool, and I enjoyed the hot tub a few nights. However, upon checking in, we discovered that the beds are really small. Yes, real doubles. As a family of four, a 2 double room wasn't going to cut it, so luckily the staff was very accomodating and moved us to a corner, handicapped-accessible room. It had a fold out couch, and an additional rollaway (yes, FOUR beds for four people, because the beds are WAY too small for two, unless you have VERY little ones). Be aware that families with teens might need multiple rooms or make arrangements for these other rooms. And be prepared to pay $10 to self park or $20 a day for valet, IN THE DESERT! I understand parking fees in urban areas, but this seemed ridiculous.
5 out of 5
Recommended
for Families
by A verified travelerfrom Colorado

Good winter get away!

Posted Jan 3, 2015
Pros: Clean, friendly, helpful
Wonderful setting! Enjoyed view from the pool and relaxation decks. Felt very spoiled by the staff. Kids met other children and played in the pool.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 31, 2014
Pros: location and atmosphere
Cons: The double beds were like full size beds and way too small for two adults. Otherwise, loved this place.
Location: mountains
Lovely. Classy. Very professional and friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Pampered and lovely

Posted Dec 13, 2014
Pros: Friendly staff, extra amenities
Cons: None
Location: Right in Starr Pass, hike available every morning. Golf, swimming. We just stayed in the hotel
This hotel hit all the marks. Really enjoyable stay
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 2, 2014
The setting is beautiful and hotel matches it well.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom memphis TN

nice hotel with good easy hiking trails

Posted Nov 11, 2014
we had a lovely stay. enjoyed the hiking trails and sunsets looking over the valleys and mountains. My 4 year old loved the kids corner daycare.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom colorado

Beautiful property. Great commons areas and views.

Posted Oct 14, 2014
Have stayed here many times. Only problem was we booked a balcony room and none were available when we checked in. We live the salud patio.
5 out of 5
Recommended
for Families
by Thomasfrom Tempe, AZ

JW Marriott Starr Pass

Posted Oct 14, 2014 on Hotels.com
overall great location and hotel.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Oct 14, 2014 on Hotels.com