Outdoor pool, pool umbrellas, sun loungers

Reviews of Residence Inn by Marriott Tucson Airport

3 out of 5
Residence Inn by Marriott Tucson Airport
2660 East Medina Road, Tucson, AZ

Reviews

9.2

Wonderful

Rating 10 - Excellent. 336 out of 486 reviews" "
Rating 8 - Good. 107 out of 486 reviews" "
Rating 6 - Okay. 26 out of 486 reviews" "
Rating 4 - Poor. 10 out of 486 reviews" "
Rating 2 - Terrible. 7 out of 486 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a excellent experience because i know what to expect. A good nites rest and a good breakfast in the morning.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 22, 2024
Dear Jorge, Thank you for choosing Residence Inn Tucson Airport and for your generous feedback. We are pleased to know that we exceeded all of your expectations and that you loved our beautiful property. We are also glad that you enjoyed our comfortable accommodations as well as our delicious breakfast at the restaurant. It was our pleasure hosting you, and we look forward to welcoming you back soon.Sincerely,Juanita FoleyGeneral Manager

2/10 Terrible

Eric S., Raleigh

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff is polite and professional. The structure is dated. Everything is old. Carpet is stained and nasty looking. Tile is chipped and cracked. Not a good look for a major chain. Expedia you won’t get me twice!!
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 15, 2024
Dear Eric, Thank you for taking the time to review your stay with us. We regret not meeting all of your expectations during your recent visit. Please accept our sincere apologies for not meeting your expectations with our accommodations. We strive to keep our property clean and fresh, and we will gladly share your valuable feedback appropriately for our future plans. We hope you will revisit as we would welcome another opportunity to show you why we are a great choice when visiting the area and to provide you with the exceptional stay you deserve.Sincerely,Juanita FoleyGeneral Manager

10/10 Excellent

Robert

Stayed 1 night in Apr 2024
Response from General Manager on Apr 27, 2024
Dear Robert, Thank you for choosing Residence Inn Tucson Airport. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Juanita Foley,General Manager

10/10 Excellent

michael

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Mar 31, 2024
Dear Michael, Thank you for posting your five-star rating of the Residence Inn Tucson Airport. We are delighted your stay was perfect in every way, and we look forward to your next visit with us.Sincerely,Juanita Foley,General Manager

10/10 Excellent

Jasmine D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Mar 26, 2024
Dear Jasmine, We are thrilled you had an excellent stay at Residence Inn Tucson Airport, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely,Juanita FoleyGeneral Manager

10/10 Excellent

Clarese M.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from General Manager on Feb 11, 2024
Dear Clarese, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Residence Inn Tucson Airport; we hope to see you again soon. Sincerely,Juanita Foley,General Manager

6/10 Okay

Pam

Liked: Staff & service, property conditions & facilities
There was no one to help with my luggage. No bellman Also no restaurant or bar area Will not stay here again.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 7, 2024
Dear Pam,Thank you for the comments on your stay. We value your rating. However, we are sorry and please accept our sincere apologies for not meeting your expectations. We strive to provide wonderful hospitality to all of our guests; therefore, we truly regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services going forward. We are truly sorry and encourage you to consider giving us a second chance in the future.Sincerely,Juanita FoleyGeneral Manager

10/10 Excellent

Bobby G

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
My check-in was smooth. I explained my trailer situation with the front desk and he gave me several options to park it safely. John on the night shift was awesome. I can’t say enough about this young man. The bed was amazingly comfortable. Breakfast was pleasant and hot. The Coffee was great and much needed. The property was very well maintained and beautiful. If I ever get out that way again I will definitely stay there.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 11, 2024
Dear Bobby, Thank you for choosing Residence Inn Tucson Airport and for your thoughtful review. We are glad to know that we exceeded all of your expectations. We are also delighted that you enjoyed our comfortable accommodations, attentive service, and delicious breakfast at our in-house restaurant. We also have an exceptional team whose top priority is making sure every guest is comfortable and feels at home. We will enjoy sharing your compliments with our team, especially John. We are grateful for your comments, and we look forward to welcoming you back again.Sincerely,Juanita FoleyGeneral Manager

8/10 Good

Lucia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, except when showering the tub would fill up with water and wouldnt go down until done with shower, and the sink in bathroom water would fill up there as well. Staff was great, breakfast was great also
Stayed 8 nights in Dec 2023
Response from General Manager on Jan 10, 2024
Dear Lucia, Thank you for sharing your review of Residence Inn Tucson Airport. We are pleased to know that you enjoyed your stay except for the maintenance issues you outlined with your room. Your comments will be shared with the appropriate individuals to ensure a better outcome going forward. We appreciate your business and hope you will make us your home every time your travels bring you to Tucson.Sincerely,Juanita FoleyGeneral Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from General Manager on Jan 10, 2024
Dear Guest, Thank you for choosing Residence Inn Tucson Airport. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Juanita FoleyGeneral Manager

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My girlfriend and i really enjoyed our stay here. Very clean and hygienic
Stayed 1 night in Dec 2023
Response from General Manager on Dec 9, 2023
Dear Jose,Thank you for the generous rating of Residence Inn Tucson Airport. We are delighted you enjoyed everything we have to offer at our spotless property. We hope you and your girlfriend will come back to see us soon, and we wish you all the best with your travels.Sincerely,Juanita FoleyGeneral Manager

4/10 Poor

Tania

Traveled with family
Disliked: Property conditions & facilities
Overall appearance looks fine; the exterior, the lobby, breakfast area, outdoor seating etc. Cons; the interior rooms are dated, especially the bathroom needs a major facelift needs new toilet, flooring is old and tub shower is old. The bathroom door was broken didn’t shut. Called maintenance and while we were out they left an huge dangerous mess all over the carpet and bathroom floor; nails, bolts, splinters, wood dust and paint all over the bathroom floor. Didn’t even call housekeeping to clean up just left stuff there. Carpet is old. Sofa bed needs a deep upholstery cleaning. The pillows were old and lumpy uneven. The a/c doesn’t work properly. Also, didn’t know this upon booking but the Pool is Closed from November 13th-December 5th. Patrons can use the Hilton Garden Inn’s pool temporarily. They do have pool towels. Local area is dead. There’s nothing around close by to eat. You need a car, it’s a must, nothing is in walking distance in this area. Bring food. Buy food ahead of time. Pros: liked the spaciousness of the room. Liked the full kitchen. Breakfast was good. Parking was fine. The WiFi works but you have to log in again every morning for your stay. Would Not stay here again. No way. It ruined our Thanksgiving stay. I’ll go next door next time to Holiday Inn Express or other.
Response from General Manager on Feb 13, 2024
Dear Tania, Thank you for choosing us and for taking the time to leave your comments. We apologize that the condition of your room did not meet your expectations and for the inconvenience it caused. We have taken note of the concerns you raised as we are continually striving to ensure a perfect visit for every guest. We appreciate your business and hope you will choose us again so we can show you the seamless hospitality that is typical of our hotel.Sincerely,Juanita FoleyGeneral Manager

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2023
Response from General Manager on Nov 30, 2023
Dear Gordon, Thank you for sharing your perfect rating regarding your time at Residence Inn Tucson Airport. Our goal is to make every guest feel welcome and comfortable during their entire visit, and we are thrilled to know your experience with us met these expectations. We look forward to serving you again the next time you are in the Tucson area.Sincerely,Juanita FoleyGeneral Manager

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing else
Stayed 5 nights in Nov 2023
Response from General Manager on Nov 22, 2023
Dear Nicole, Thank you for the generous rating and for your comments regarding your time at Residence Inn Tucson Airport. Our goal is to make every guest feel welcome and comfortable during their entire visit, and we are pleased to know your experience with us met these expectations. We look forward to serving you again the next time you are in the Tucson area.Sincerely,Juanita Foley

8/10 Good

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from General Manager on Nov 30, 2023
Dear Margarita, Thank you for choosing Residence Inn Tucson Airport and for your positive rating. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Juanita FoleyGeneral Manager

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from General Manager on Oct 18, 2023
Dear Marvin, Thank you for being our guest and for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Residence Inn Tucson Airport. We look forward to your return and wish you all the best with your future travels.Sincerely,Juanita FoleyGeneral Manager

8/10 Good

Caroline

Stayed 3 nights in Oct 2023
Response from General Manager on Nov 5, 2023
Dear Caroline, Thank you for the wonderful review. We are thrilled we met your expectations for a great stay at Residence Inn Tucson Airport. We hope to have the pleasure of doing so again on your next visit to the area.Sincerely,Juanita Foley,General Manager

10/10 Excellent

Crystal, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from General Manager on Oct 5, 2023
Dear Crystal, Thank you so much for the perfect rating of your time at Residence Inn Tucson Airport. It is always a pleasure to see our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Sincerely,Juanita FoleyGeneral Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Clean, quiet, great value. Fabulous bed and pillows for a tired traveler.
Stayed 1 night in Sep 2023
Response from General Manager on Sep 27, 2023
Dear Guest, Thank you for your kind words about our hotel. We are delighted to know that you had an excellent stay with us. We are particularly glad your room provided all the comforts you expected and that you enjoyed our comfortable beds. We look forward to welcoming you back to Residence Inn Tucson Airport.Sincerely,Juanita FoleyGeneral Manager

10/10 Excellent

Steven

Traveled with family
Liked: Amenities
Great staff, clean and friendly.
Stayed 3 nights in Sep 2023
Response from General Manager on Sep 10, 2023
Dear Steven, It was a pleasure reading your review of Residence Inn Tucson Airport. We have an exceptional team whose top priority is making sure every guest is comfortable and feels at home. We will enjoy sharing your compliments with each of them. We are grateful for the recommendation and appreciate you choosing us for your visit to Tucson.Sincerely,Juanita FoleyGeneral Manager

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from General Manager on Sep 1, 2023
Dear Allen, Thank you for the perfect rating. We are glad you had a wonderful time at Residence Inn Tucson Airport. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Sincerely,Juanita FoleyGeneral Manager

8/10 Good

Peter

Business traveler
Liked: Staff & service, property conditions & facilities
trash under the bathroom sink was not removed from previous person who stayed in the room.
Stayed 2 nights in Aug 2023
Response from General Manager on Aug 28, 2023
Dear Peter, It was a pleasure reading your review of Residence Inn Tucson Airport. We are glad you enjoyed your overall time with us. However, we apologize for the cleanliness issues you encountered with your room and the inconvenience this caused you. We will address your comments with our housekeeping team to ensure these are not repeated in the future. We hope to host you again soon. Sincerely,Juanita FoleyGeneral Manager

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Was very clean and price was worth the room
Stayed 1 night in Aug 2023
Response from General Manager on Aug 26, 2023
Dear Jason, Thank you for staying at Residence Inn Tucson Airport. We appreciate your positive feedback on our goal to make every guest feel welcome and comfortable throughout their entire visit. We hope to have the pleasure of serving you again on your next trip to Tucson.Sincerely,Juanita FoleyGeneral Manager

8/10 Good

Eduardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
ease of access
Stayed 10 nights in Jul 2023
Response from General Manager on Aug 8, 2023
Dear Eduardo, Thank you for sharing your kind review of Residence Inn Tucson Airport. We are pleased to know our convenient location close to everything that you wished to do made your stay more enjoyable. We appreciate your business and hope you will make us your home every time your travels bring you to Tucson.Sincerely,Juanita FoleyGeneral Manager

8/10 Good

Eva

Traveled with family
Liked: Amenities
Overall a very nice hotel. The staff is very friendly. The breakfast was delicious. The first night we were there the pool was broken. And the last night there was a fire alarm at night, luckily no fire. Which is why there are 4 stars instead of 5.
Stayed 3 nights in Aug 2023
Response from General Manager on Aug 6, 2023
Dear Eva, Thank you for sharing your review of Residence Inn Tucson Airport. We are glad you had an enjoyable overall stay. However, we are sorry for the inconvenience caused to you due to our pool and fire alarm. We appreciate your patience and hope you will return soon so that we can provide you with a much better experience. Sincerely,Juanita Foley,General Manager

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the pool wasn't open
Stayed 3 nights in Aug 2023
Response from General Manager on Aug 6, 2023
Dear Laura, Thank you for choosing Residence Inn Tucson Airport. We are delighted that you enjoyed your overall stay. We would like to apologize for the frustration you experienced due to the pool being closed. We are grateful for your patience, and we are pleased you left the hotel with an overall good impression. Thank you again for being our guest; we hope you will come back and see us soon.Sincerely,Juanita Foley,General Manager

10/10 Excellent

HANNAH

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2023
Response from General Manager on Aug 6, 2023
Dear Hannah, Thank you for being our guest. We are pleased to have exceeded your expectations. It was a pleasure hosting you at Residence Inn Tucson Airport, and we look forward to seeing you again soon.Sincerely,Juanita Foley,General Manager

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from General Manager on Aug 6, 2023
Dear Jeannie, Thank you for sharing your five-star rating of Residence Inn Tucson Airport. We are glad you enjoyed your visit. We look forward to welcoming you back soon. Sincerely,Juanita Foley,General Manager

10/10 Excellent

Claudia, Anaheim

Stayed 1 night in Jul 2023
Response from General Manager on Aug 24, 2023
Dear Claudia, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Residence Inn Tucson Airport, and we look forward to welcoming you back soon.Sincerely,Juanita FoleyGeneral Manager

10/10 Excellent

Eduardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2023
Response from General Manager on Jul 27, 2023
Dear Eduardo, Thank you for the generous rating and for your comments regarding your time at Residence Inn Tucson Airport. Our goal is to make every guest feel welcome and comfortable their entire visit, and we are pleased to know your experience with us met these expectations. We look forward to serving you again the next time you are in the Tucson area.Sincerely,Juanita Foley,General Manager

8/10 Good

Ginger, Morgan Hill

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean. Friendly staff. Adequate basic breakfast. Furnishings a little tired. Bathroom door stuck and was hard to open/close. Great economical option for a quick stay.
Response from General Manager on Jul 17, 2023
Dear Ginger, Thank you for sharing your kind review of Residence Inn Tucson Airport. We are glad you liked our well-maintained hotel and enjoyed our breakfast offerings. We are also happy to know our devoted associates took great care of you, and we will certainly share your praises with them. However, we are sorry you felt our accommodations needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization of our hotel. We hope you will stay with us another time so we can provide you with a much more satisfying experience.Sincerely,Juanita FoleyGeneral Manager

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Very good property with a friendly and helpful staff. Good breakfast too. I was visiting my grandkids in Tucson and they were kind enough to allow them to use the pool with me. I enjoyed my visit there.
Stayed 1 night in Jun 2023
Response from General Manager on Jul 4, 2023
Dear William, Thank you for choosing our hotel while you were visiting your grandchildren. We are pleased you were impressed with our service, accommodations, and amenities. We appreciate your business and look forward to welcoming you back to Residence Inn Tucson Airport soon.Sincerely,Juanita Foley,General Manager

10/10 Excellent

Matthew

Stayed 1 night in Jun 2023
Response from General Manager on Jul 1, 2023
Dear Matthew, Thank you for the generous rating of Residence Inn Tucson Airport. We are delighted you enjoyed everything we have to offer. We hope you will come back to see us soon and we wish you all the best with your travels.Sincerely,Juanita FoleyGeneral Manager

6/10 Okay

Mariana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2023
Response from General Manager on Jun 14, 2023
Dear Mariana, Thank you for your feedback. We are sorry if there were a few issues that kept you from giving us a higher rating. We regret any inconvenience this caused, and we hope you will return for the perfect stay you deserve.Sincerely,Juanita Foley,General Manager

10/10 Excellent

Gustavo

Stayed 1 night in Jun 2023
Response from General Manager on Jun 25, 2023
Dear Gustavo, Thank you for being our guest. We are pleased to have exceeded your expectations. It was a pleasure hosting you at Residence Inn Tucson Airport, and we look forward to welcoming you back soon.Sincerely,Juanita Foley,General Manager

10/10 Excellent

ki seok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from General Manager on May 30, 2023
Dear Ki Seok, Thank you for choosing Residence Inn Tucson Airport and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Sincerely,Juanita Foley,General Manager

10/10 Excellent

Jon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Greeted by a really nice and friendly receptionist and was actually able to check in a little earlier, which was nice since I was coming in from a 3 hour time change. Room was clean and dirty, only stayed 2 days but the breakfast in the morning was different and not the same which was nice. Will stay here again if needed.
Stayed 2 nights in May 2023
Response from General Manager on May 23, 2023
Dear Jon, Thank you for being our guest at Residence Inn Tucson Airport and sharing your experience. We are delighted to know you were pleased with our outstanding service and excellent breakfast. It was a pleasure to host you, and we look forward to your return visit. Sincerely,Juanita FoleyGeneral Manager

10/10 Excellent

Jin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from General Manager on May 18, 2023
Dear Jin, Thank you for choosing Residence Inn Tucson Airport and for the excellent rating. We are thrilled to know we exceeded your expectations. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Sincerely,Juanita Foley,General Manager

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Beautiful hotel, some of the staff are friendly than others, our children loved the pool, it was beautiful. Breakfast had good options for everyone. Just down the street from the Kino Sports Complex which is what we were in town for but not too close to a lot of other things. Would definitely stay here again.
Stayed 4 nights in Apr 2023
Response from General Manager on May 4, 2023
Dear Kimberly, Thank you for the generous rating and comments regarding your time at Residence Inn Tucson Airport. Our goal is to make every guest feel welcome and comfortable during their entire visit, and we are pleased to know your experience with us met these expectations. Thank you for highlighting our convenient location, breakfast, pool, and friendly staff. We are glad to serve you again the next time you are in the Tucson area.Sincerely,Juanita FoleyGeneral Manager

10/10 Excellent

Marie

Stayed 4 nights in Apr 2023
Response from General Manager on May 4, 2023
Dear Marie, Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Residence Inn Tucson Airport, and we look forward to welcoming you again soon.Sincerely,Juanita FoleyGeneral Manager

6/10 Okay

Fanty

Traveled with family and small children
The wall is thin
Stayed 1 night in Apr 2023
Response from General Manager on May 2, 2023
Dear Fanty, We appreciate you taking the time to share your feedback. We are happy your overall stay was pleasant; however, we are sorry for the noise issues you experienced. Our goal is to provide accommodations conducive to a peaceful night's rest, so we apologize that your comfort was disrupted. We hope you will allow us to give you a better experience on your next trip this way.Sincerely,Juanita Foley,General Manager

10/10 Excellent

Dave

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, easy access, nice staff.
Very clean, easy access, nice staff.
Stayed 1 night in Apr 2023
Response from General Manager on Apr 28, 2023
Dear Dave, Thank you for the review of Residence Inn Tucson Airport. We are glad our location was perfect for your travel plans and that our associates helped to elevate your visit. We will pass along your compliments to everyone for their job well done. It was a pleasure hosting you, and we look forward to serving you again soon. Sincerely, Juanita Foley General Manager

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Apr 2023
Response from General Manager on Apr 15, 2023
Dear Susan, Thank you for the terrific rating regarding your stay at Residence Inn Tucson Airport. We hope you are already planning another trip our way. Sincerely,Juanita FoleyGeneral Manager

6/10 Okay

Ronald

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2023
Response from General Manager on Apr 13, 2023
Dear Ronald, Thank you for choosing us and for rating your experience. We regret missing any opportunities to provide you with a perfect stay. We hope you will give us another chance to prove that we are committed to providing an exceptional visit to each of our guests.Sincerely,Juanita FoleyGeneral Manager

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay, the patio was lovely. First rate breakfast, staff was pleasant and knowledgeable
Stayed 5 nights in Feb 2023
Response from General Manager on Feb 15, 2023
Dear Sandra, Thank you for the generous rating of Residence Inn Tucson Airport. We are delighted you enjoyed everything we have to offer, including our beautiful ambiance, delicious breakfast, and attentive service. We hope you will come back to see us soon, and we wish you all the best with your travels.Sincerely,Juanita Foley,General Manager

10/10 Excellent

John, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and it is only 1.5 miles from the airport.
Stayed 2 nights in Feb 2023
Response from General Manager on Feb 14, 2023
Dear John, Thank you for sharing your kind review of Residence Inn Tucson Airport. We are pleased to know our convenient location and delectable breakfast made your stay more enjoyable. We appreciate your business and hope you will make us your home every time your travels bring you to Tucson.Sincerely,Juanita Foley,General Manager

8/10 Good

ASHISH

Traveled with group, Business traveler
Liked: Cleanliness
The lay out is beautiful
Stayed 8 nights in Jan 2023
Response from General Manager on Feb 7, 2023
Dear Ashish, We appreciate you taking the time to share your rating with fellow travelers online. It was a pleasure hosting your visit, and we look forward to welcoming you back to Residence Inn Tucson Airport.Sincerely,Juanita Foley,General Manager

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
We were there for the Tucson Gem show. The room was large which was great because we didn’t want to leave boxes of stuff we purchased in the truck. The kitchen was very useful. The breakfast that was offered was nice as well.
Stayed 6 nights in Jan 2023
Response from General Manager on Feb 4, 2023
Dear Jennifer, Thank you for taking the time to review your recent stay at Residence Inn Tucson Airport. We are pleased to know we exceeded your expectations and appreciate you mentioning our spacious accommodations and the delicious breakfast we serve. It was a pleasure having you here, and we look forward to welcoming you again. Sincerely,Juanita Foley,General Manager

8/10 Good

Qi

Stayed 3 nights in Jan 2023
Response from General Manager on Mar 8, 2023
Dear Qi, Thank you for choosing to stay at the Residence Inn Tucson Airport and for sharing your review. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Sincerely,Juanita Foley,General Manager

10/10 Excellent

Kurt

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were very friendly and happy to help. Great breakfast. Quiet. Loved this stay.
Stayed 5 nights in Jan 2023
Response from General Manager on Feb 1, 2023
Dear Kurt, Thank you for the perfect rating and for your comments regarding your time at Residence Inn Tucson Airport. Our goal is to make every guest feel welcome and comfortable during their entire visit, and we are pleased to know your experience with us met these expectations. We are also glad you loved the delicious breakfast. We look forward to serving you again the next time you are in the area.Sincerely,Juanita Foley,General Manager