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Reviews of Andreas Hotel & Spa

3 out of 5
Andreas Hotel & Spa
227 N Indian Canyon Drive, Palm Springs, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 766 out of 1002 reviews" "
Rating 8 - Good. 159 out of 1002 reviews" "
Rating 6 - Okay. 34 out of 1002 reviews" "
Rating 4 - Poor. 17 out of 1002 reviews" "
Rating 2 - Terrible. 26 out of 1002 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very cute, clean and comfortable property! Great staff! I will be back!
Stayed 2 nights in Apr 2024

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from G.M. on Apr 23, 2024
Thank you

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and room. Very clean and the pool was great ✌️
Stayed 2 nights in Apr 2024
Response from G.M. on Apr 23, 2024
Thank you

10/10 Excellent

Carla

Liked: Cleanliness, staff & service
Quaint property, great staff!
Stayed 3 nights in Apr 2024
Response from G.M. on Apr 23, 2024
Thank you

10/10 Excellent

Dmytro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay so much! The room was beautiful! It had a lot of space and the balcony that faced the main street! The hotel was quiet, so we had good sleep! The staff were extremely helpful and friendly! There are many places to eat nearby and coffee shops like Starbucks which was convenient for us! If I was nitpicking, I would say about breakfast. Even though it's included in the price, but it had only carbs and sugars mostly.
Stayed 4 nights in Apr 2024
Response from G.M. on Apr 16, 2024
Thank you

4/10 Poor

alfonso

Stayed 1 night in Apr 2024
Response from G.M. on Apr 16, 2024
Not sure why..

10/10 Excellent

Veronica

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have return to The Andreas 4 times now. It’s just delightful!! Staff is wonderful!!! Location is perfect!! So well kept & clean. It my first choice every time I visit PS. Thank you for your EXCELLENCE!!!
Stayed 2 nights in Mar 2024
Response from G.M. on Apr 9, 2024
Thank you

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from G.M. on Apr 9, 2024
Thank you

10/10 Excellent

CATHLEEN

Liked: Cleanliness, staff & service, property conditions & facilities
Great front desk staff and loved the self-serve candy bar in the lobby with all the fun old classics to choose from!
Stayed 2 nights in Mar 2024
Response from G.M. on Apr 9, 2024
Thank you

10/10 Excellent

william

Traveled with partner
Liked: Cleanliness, staff & service
Staff was great and so was the room
Stayed 1 night in Apr 2024
Response from G.M. on Apr 4, 2024
Thank you

10/10 Excellent

Marcela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful helpful and welcoming staff. Great location. Very cute and unique property.
Stayed 2 nights in Apr 2024
Response from G.M. on Apr 4, 2024
Thank you

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Located in the heart of downtown Palm Springs, quiet with 24hr heated pool. Cons- no room service
Stayed 1 night in Apr 2024
Response from G.M. on Apr 4, 2024
Thank you

10/10 Excellent

DANA, LOS ANGELES

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great historic feel. Felt like we were in a movie from the 40's!
Stayed 1 night in Mar 2024
Response from G.M. on Apr 2, 2024
Thank you

8/10 Good

charles, roseburg

Traveled with partner
All staff awesome. Except Bartender, rude.
Stayed 5 nights in Mar 2024
Response from G.M. on Mar 29, 2024
Thank you for taking the time to write us a review, unfortunately with our liquor license, we have to make sure policies are followed in the pool area..

10/10 Excellent

Kimberlee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hidden gem close to the hub of Palm Springs, yet it felt like it was secluded in a suburb since it was so quiet. We felt like we stepped back in time with the Sinatra classics playing in the lobby and near the pool and the small vintage hotel that we found out was built in 1935. The staff was very friendly and helpful. I forgot my toothpaste and they brought me a travel size tube. We loved the upstairs deck area where we were able to lounge and drink a bottle of wine we brought next to the fireside overlooking the pool. We will definitely be back!
Stayed 2 nights in Mar 2024
Response from G.M. on Mar 26, 2024
Thank you

10/10 Excellent

Kelly

Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities
First time here, but not the last! We loved it! Private interior pool courtyard and fireplace lounge were both fantastic. Staff was terrific!
Stayed 1 night in Mar 2024
Response from G.M. on Mar 26, 2024
Thank you

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for a quiet and relaxing stay. Super clean. Staff could not have been more helpful. Perfect location right in the center of shopping and restaurants. Pool/hot tub open 24 hours. Highly recommended.
Stayed 3 nights in Mar 2024
Response from G.M. on Mar 26, 2024
Thank you

10/10 Excellent

marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from G.M. on Mar 20, 2024
Thank you

4/10 Poor

Ian, Calne

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
Gosh, where to start? The three pages of rules to sign after a 5 hour drive was a bad start. I felt it needed to be faxed to my lawyer for checking before signing. Ridiculous. Then led through high walls and iron railings it was like a set for the Shawshank Redemption. The room however was nice (although some weird design choices like only one lounge chair). The bathroom was great with plenty of water at a decent pressure. No blackout blinds and lighting outside all night wasn't great - it's very much like a motel room setup. Breakfast was a bag of bits - like a 2 star hotel serves (bagel and cream cheese) but in a bag. All in all it was too cramped and too petty.
Stayed 4 nights in Mar 2024
Response from G.M. on Mar 19, 2024
Thank you, Ian, for taking the time to write us a review with your concerns. Unfortunately, in this day and age we need to have signatures for areas that you might get additional charges (smoking, quite times, late check out, etc etc ) I was just in Vegas and had to sign something very similar to ours. Andreas Hotel and Spa was built in 1935 we are part of the historical society, so if you don't like the old-world charm, maybe this hotel is not for you. Our breakfast bag comes with many items, fruit, bagel, Danish, cheese, oatmeal, breakfast bar, yogurt, juice and all the condiments. I did notice you stayed in an executive room at about 375 sq feet, which is good size for a hotel room, we do however have larger rooms, if you decide to give us another try in the future.

10/10 Excellent

Gail, Rolling Hills Estates

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adults only. Nice areas to relax around the pool or upper fireplace.
Stayed 2 nights in Mar 2024
Response from G.M. on Mar 19, 2024
Thank you

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice. The hotel is very conveniently located. The pool is lovely. On days they have lots of spa guests there may not be pool chairs open which seems strange to me because guests were doubling up sharing a chair. Seating at the pool is limited but most days it was not a problem.
Stayed 5 nights in Mar 2024
Response from G.M. on Mar 12, 2024
Thank you

10/10 Excellent

Paula

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from G.M. on Mar 12, 2024
Thank you

10/10 Excellent

Kimberly

Stayed 4 nights in Feb 2024
Response from G.M. on Mar 26, 2024
Thank you

10/10 Excellent

INKYUNG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good resort
Stayed 1 night in Mar 2024
Response from G.M. on Mar 6, 2024
Thank you

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property within walking distance to casino, shopping and great food. The staff was absolutely wonderful. We used the pool and sauna daily. Five star stay!
Stayed 5 nights in Feb 2024
Response from G.M. on Mar 6, 2024
Thank you

10/10 Excellent

James, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and beautiful property
Stayed 2 nights in Feb 2024
Response from G.M. on Mar 1, 2024
Thank you

10/10 Excellent

Belinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location in the middle of downtown. Staff were always so friendly and willing to help. Loved the lemon water and breakfast bags available. Pool and hot tub were available 24/7 which was amazing. Would definitely stay here again!
Stayed 3 nights in Feb 2024
Response from G.M. on Mar 1, 2024
Thank you

10/10 Excellent

Amy, San diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from G.M. on Feb 27, 2024
Thank you

8/10 Good

Gary, Laguna Niguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely boutique hotel located in the center of town. The queen rooms are small but very well appointed. The pool area is very nice.
Stayed 3 nights in Feb 2024
Response from G.M. on Feb 21, 2024
Thank you

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from G.M. on Feb 21, 2024
Thank you

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Feb 2024
Response from G.M. on Feb 20, 2024
Thank you

10/10 Excellent

Debbie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to believe this hotel was built in 1935. The staff takes pride in keeping the areas and rooms clean and spotless. All of the extra places to sit outside are so nice the pool is huge and clean. Rooms are so nice comfortable beds . The staff is wonderful all of them especially Niki at the front desk . We will stay here again .
Stayed 2 nights in Feb 2024
Response from G.M. on Feb 20, 2024
Thank you

8/10 Good

edward, Las Vegas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all was good
Stayed 1 night in Feb 2024
Response from G.M. on Feb 20, 2024
Thank you

10/10 Excellent

Chelsea

Stayed 1 night in Feb 2024
Response from G.M. on Mar 20, 2024
Thank you

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Lovely, romantic hotel that was perfect for Valentine’s Day. Great location.
Stayed 2 nights in Feb 2024
Response from G.M. on Feb 16, 2024
Thank you

10/10 Excellent

Daniel

Liked: Amenities
Perfect. Great people and just the right size
Stayed 3 nights in Feb 2024
Response from G.M. on Feb 13, 2024
Thank you

10/10 Excellent

Lamya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this boutique hotel is wonderful from being greeted by cheerful super friendly front desk staff members such as Nicky, Merry, Karl or Douglas the beautiful rooms, bar service from Bryan & Teresa ( sorry if misspelled) breakfast & location. Very rare to find accommodation as this…it has everything and more!!
Stayed 4 nights in Jan 2024
Response from G.M. on Feb 13, 2024
Thank you

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a boutique hotel with only 25 custom rooms! The best! Will def stay here again. Quiet. HOT hot tub ptl, lovely pool, all sorts of little hind out spots and fireplaces. Lovely.
Stayed 1 night in Jan 2024
Response from G.M. on Feb 8, 2024
Thank you

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh my the hidden gem of Palm Springs! Exquisite luxury on a very much smaller scale. The staff‘s caring attention to detail was absolutely beyond anything else I have experienced. Please visit this property I guarantee you will return.
Stayed 2 nights in Jan 2024
Response from G.M. on Jan 31, 2024
Thank you.

10/10 Excellent

Andrea

Stayed 1 night in Jan 2024
Response from G.M. on Jan 31, 2024
Thank you

10/10 Excellent

MIchael, Carlsbad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was spectacular with a fireplace, jet tub and balcony overlooking Palm Canyaon right in the best downtown.
Stayed 2 nights in Jan 2024
Response from G.M. on Jan 31, 2024
Thank you

10/10 Excellent

Stacy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from G.M. on Jan 23, 2024
Thank you

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique Spot with Great Ambiance.
Karl was awesome and the property is always great! My husband loves the candy buffet in the lobby! Walking distance from many great restaurants, shopping, and fun!
Stayed 2 nights in Jan 2024
Response from G.M. on Jan 23, 2024
Thank you

8/10 Good

Peter

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from G.M. on Jan 23, 2024
Thank you

10/10 Excellent

Andreas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great relaxed stay in a wonderful and comfortable suite, very nice staff. We will come back!
Stayed 2 nights in Jan 2024
Response from G.M. on Jan 23, 2024
Thank you

10/10 Excellent

Keshia

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from G.M. on Jan 23, 2024
Thank you

10/10 Excellent

Irene

Liked: Amenities
The only place too stay down town
Stayed 1 night in Jan 2024
Response from G.M. on Jan 23, 2024
Thank you

6/10 Okay

Raul

Stayed 2 nights in Jan 2024
Response from G.M. on Jan 23, 2024
Thank you

10/10 Excellent

Flavio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
It was excellent, i would stay here again!
Stayed 2 nights in Jan 2024
Response from G.M. on Jan 31, 2024
Thank you

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from G.M. on Jan 23, 2024
Thank you