Hallway

Reviews of Motel 6 Urbana, IL

2 out of 5
Motel 6 Urbana, IL
1906 N Cunningham Ave, Urbana, IL

Reviews

7.8

Good

Rating 10 - Excellent. 215 out of 584 reviews" "
Rating 8 - Good. 206 out of 584 reviews" "
Rating 6 - Okay. 85 out of 584 reviews" "
Rating 4 - Poor. 40 out of 584 reviews" "
Rating 2 - Terrible. 38 out of 584 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Sheetal

Liked: Cleanliness, staff & service, property conditions & facilities
CLEAN hotel close to campus. Super easy checkin, great staff and welcome water/snacks provided ! 😍
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 22, 2024
Hi Sheetal,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

8/10 Good

Michael

Traveled with family
It was a nice place to stay. Nothing more.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on Apr 22, 2024
Hi MichaelThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on Apr 25, 2024
Hi Yvonne,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

MARK

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely friendly hotel staff. Seems family run. Exceptionally clean. Seems recently updated. Pet friendly. Love laminate flooring instead of carpeting in rooms, which makes it much cleaner and no stink like carpets can have. Nothing fancy but it's high value. Great strong coffee.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 22, 2024
Hi Mark,Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Lilith#Team6

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest Motel 6 I have stayed in.
Stayed 2 nights in Mar 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice and staff was very helpful and nice
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Mar 25, 2024
Hi SamuelWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service
no frills hotel, stayed for 1 night, met our needs but would not recommend for a long term stay..noise from room above us was quite loud due to lack of insulation between floors..would I stay here again? yes but only for a night or 2.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 25, 2024
Hi ThomasThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Terranie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 21, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and efficient.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 26, 2024
Hi Magdalena,Thanks for your review, we really appreciate the support. Lilith#Team6

4/10 Poor

Charles

Stayed 2 nights in Jan 2024
Response from Brand Experience Team on Feb 5, 2024
Hi Charles, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Elmer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Amy

Liked: Cleanliness, staff & service, room comfort
Nice enough for one night
Easy location from freeway. Clean room- really dated though. Sink was cracked and the tile in the shower needs replaced .
Stayed 1 night in Dec 2023
Response from Nancy Y. on Jan 2, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

James

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a superb value. It is one of the two best Motel 6's at which we have stayed.
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on Dec 20, 2023
Hi James,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

6/10 Okay

Tim

Traveled with partner
Disliked: Amenities, property conditions & facilities
Need cleaning and manage the property properly. There are lots of unruly guests talking in the hallway. You can smell what they are smoking from your room. Hopefully it’s quiet after midnight.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Dec 5, 2023
Hi Tim,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Brian, ITASCA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Rosana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Steven

Liked: Cleanliness, staff & service
Perfect for what needed. A cheaper rate hotel for me on dads weekend
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on Nov 20, 2023
Hi Steven,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

4/10 Poor

Eric

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

2/10 Terrible

William

Disliked: Cleanliness, amenities, property conditions & facilities
The nice young man at desk was the high point. The property is crumbling apart. Beds are awful, downright awful. Towels aren’t even good enough to wipe dirt off of a pair of boots. Pillows smell and are smaller than accent pillows on a couch. No way the rating in Expedia is legit. Something is corrupt.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 13, 2023
Hi William,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

RichardJr

It was nice an quiet an u enjoyed my stay
Response from Brand Experience Team on Nov 13, 2023
Hi RichardJr, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 3 nights in Oct 2023

8/10 Good

Richard, Madison

Clean room, good desk service.
Stayed 2 nights in Oct 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

John

Traveled with group
Disliked: Property conditions & facilities, room comfort
never again
Thermostat was set at 64 degrees and could not be changed. Light in ceiling above sink burned out. Shower almost unusable due to shower head. Towels thin and worn.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 30, 2023
Hi John,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Sarah, Eden Praire

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Way overpriced for no amenities
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 30, 2023
Hi Sarah,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

8/10 Good

David

Stayed 1 night in Oct 2023

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service
Sufficient
The room was clean. The painting in bathroom was not complete. Staff were helpful. Bath towels could be a lot softer.
Stayed 3 nights in Oct 2023
Response from Brand Experience Team on Oct 30, 2023
Hi SharonWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

8/10 Good

Van

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not bad but the bath towels were small and could be a bit more absorbent--they were more like foot towels. We asked for extra body towels at the front desk.
Stayed 1 night in Sep 2023
Response from Management on Oct 15, 2023
Thank you for staying at the Motel 6. We appreciate the feedback about the towels.

10/10 Excellent

Lisa

Stayed 1 night in Oct 2023

10/10 Excellent

Andre

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Jul 2023
Response from Management on Oct 15, 2023
Good afternoon Andre. Thank you for staying with us. We appreciate the feedback!

10/10 Excellent

michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room.friendly
Stayed 1 night in Oct 2023
Response from Management on Oct 15, 2023
Good afternoon Michelle. Thank you for staying with us. We appreciate the feedback!

8/10 Good

STILES

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Management on Oct 16, 2023
Good morning Stiles. Thank you for staying at the Motel 6 in Urbana. We appreciate your feedback!

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Management on Oct 15, 2023
Good afternoon Christopher. Thank you for staying with us. We appreciate the feedback!

6/10 Okay

Israel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall rating for the stay would have been higher had a couple of the rooms occupied by college kids not have been so loud as late as 4 am.
Stayed 1 night in Oct 2023
Response from Nancy Y. on Oct 17, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

John

Liked: Cleanliness, staff & service
Not enough hot water on shower
Stayed 1 night in Oct 2023
Response from Management on Oct 3, 2023
Good afternoon John, Thank you for staying at the Motel 6. We appreciate the feedback regarding the water.

2/10 Terrible

Ian

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible place to stay will not be returning
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 9, 2023
Hi Ian,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

Sherri

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spent a quiet night in a clean room. All I needed without paying a bunch for extras.
Stayed 1 night in Sep 2023
Response from Management on Oct 2, 2023
Good afternoon Sherri,Thank you for staying at the Motel 6. We appreciate your feedback!

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Management on Oct 2, 2023
Good afternoon Stephen,Thank you for staying at the Motel 6. We appreciate your feedback!

6/10 Okay

Sarang, Sunnyvale

Liked: Staff & service
Disliked: Property conditions & facilities
The room itself was clean. But the corridors smelled, carpet was old, probably there are several smoking rooms.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 29, 2023
Hi Sarang,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Management on Oct 2, 2023
Good afternoon William,Thank you for staying at the Motel 6. We appreciate your feedback!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
The beds are uncomfortable and if you book online they charge you more when you get there and they don’t really speak much English highly unrecommended
Stayed 3 nights in Sep 2023
Response from Nancy Y. on Sep 26, 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

6/10 Okay

KURT

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Management on Oct 2, 2023
Good afternoon Mike,Thank you for staying at the Motel 6. We appreciate your feedback!

10/10 Excellent

Princess, Saint Louis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was awesome
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Sep 18, 2023
Hi Doug,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 Terrible

Doug

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Never Again
Place was flat out nasty. Carpets are stained. Furniture is damaged or stained. Bed was comfortable but was floating on something that made awful noise every time you sat or laid on it. This is the third Motel Six I’ve been too. Never again
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 18, 2023
Hi Doug,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

8/10 Good

Suzann

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Management on Oct 4, 2023
Good afternoon. Thank you for staying at the Motel 6. We appreciate your feedback!

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly good
We were pleasantly surprised at how clean and updated our room was. Looks like it is family run with people who care. They were very friendly, offering to open the lobby door when I had two cups of coffee to take out.
Stayed 3 nights in Sep 2023
Response from Brand Experience Team on Sep 11, 2023
Hi Ronald,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from Management on Oct 4, 2023
Good afternoon. Thank you for staying at the Motel 6. We appreciate your feedback!