Junior Double Room | Terrace/patio
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Reviews of Hotel los Amantes Valle de Guadalupe

3.5 out of 5
Hotel los Amantes Valle de Guadalupe
Parcela 69, Ejido el Porvenir, Valle de Guadalupe, BC

Reviews

8.4

Very Good

Rating 10 - Excellent. 181 out of 326 reviews" "
Rating 8 - Good. 66 out of 326 reviews" "
Rating 6 - Okay. 36 out of 326 reviews" "
Rating 4 - Poor. 20 out of 326 reviews" "
Rating 2 - Terrible. 23 out of 326 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel, Puerto Vallarta

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Attention and Service in a very nice environment
Stayed 4 nights in Dec 2023
Response from Maribel Rodriguez Rooms Manager on Jan 6, 2024
Mr. Gabriel,Thank you very much for your comments, it was a pleasure to have you home at Hotel Los Amantes Valle de Guadalupe.Best Regards

10/10 Excellent

Samara, Santa Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing 10/10 Customer service and all.
Stayed 1 night in Nov 2023
Response from Maribel Rodriguez Rooms Manager on Nov 20, 2023
Ms. Samara,Thank you very much for your comments, we are glad that you enjoy the stay at Hotel los Amantes Valle de Guadalupe.Best Regards

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got upgraded to the apartment suite without even asking. This hotel is a 10/10. Service, quality, and price. Definitely recommended for your next trip in Valle De Guadalupe!
Stayed 1 night in Oct 2023
Response from Maribel Rodriguez Rooms Manager on Oct 8, 2023
Miss. Grace,Thank you very much for staying in this your home Hotel los Amantes Valle de Guadalupe. We appreciate your comments and hope that you have the opportunity to visit us in a future.Best Regards

10/10 Excellent

Linet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning! We were treated really good from the moment we drove up to the hotel. Everyone was so helpful and courteous. I would highly recommend this place to anyone. The breakfast included was delicious and nothing like a “continental American breakfast”.
Stayed 2 nights in Sep 2023
Response from Maribel Rodriguez Rooms Manager on Sep 18, 2023
Ms. Linet,Thank you very much for your comments it was a pleasure to have you at Hotel los Amantes Valle de Guadalupe. It is awesome to know that everything went great.Best Regards

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend getaway
Good food and drinks. Great service (friendly and welcoming). Rooms were nice and the communal fire pit is a nice touch.
Stayed 3 nights in Aug 2023
Response from Maribel Rodriguez Gerente División Cuartos on Aug 30, 2023
Mr. Mark,Thank you very much for your comments it was a pleasure to have you at Hotel los Amantes Valle de Guadalupe.Best RegardsMaribel Rodriguez

10/10 Excellent

Ruben

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was amazing! A little oasis in the middle of the valley was exactly what this family needed. The food was amazing and full of flavor, the drinks were top notch and the staff were very plesant and easy to work with. Cannot wait to come back.
Response from Maribel Rodriguez Rooms Manager on Aug 7, 2023
Mr. Ruben,It was a pleasure to have you and your family in Hotel Los Amantes Valle de Guadalupe, thank you for your comments and we hope that you can visit us in a future.Best Regards

10/10 Excellent

Guadalupe J

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was a unique experience and would definitely recommend it for a couple getaway. I went with friends but I would’ve enjoyed it much more with a partner. It is a unique and definitely romantic retreat. The staff is very friendly and attentive. The only downside to the property is the dirt road leading to the hotel and it’s a little secluded but most of the area in Valle de Guadalupe is this way.
Response from Maribel Rodriguez Gerente División Cuartos on Jul 20, 2023
Ms. Guadalupe,Thank you very much for your comments, it was a pleasure to have you home at Hotel Los Amantes Valle de Guadalupe. We hope that you can visit us in a future.Best Regards

10/10 Excellent

ILIANA CECILIA ROJO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Maribel Rodriguez Gerente División Cuartos on Jul 20, 2023
Buenos días Sr. Iliana,Agradecemos mucho sus comentarios fue un placer tenerla en esta su casa Hotel Los Amantes.Saludos!

10/10 Excellent

Lizelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely yet rustic hotel in the heart of Valle
Great for weekend getaways or wine-tasting tours. We stayed here one night for a family event. The hotel has a rustic charm to it, comfortable beds, delicious food at the guests-only restaurant (with breakfast included), although there are many accessibility features that can be added. There are a few steps to get into your first floor rooms without hand rails, this was very difficult for my mom with arthritis to access on her own, the doors to the toilet and shower in our rooms were pretty narrow, and the glass doors to the rooms were a bit difficult to open/close. Aside from this, the staff went above and beyond to help us during check-in, and Iven, the bell-hop, was very gracious and gave us a tour around the property and helped us with our luggage. Would stay here again, but next time w/out my mom, just my husband and I for a romantic getaway.
Stayed 1 night in Jun 2023
Response from Maribel Rodriguez Gerente División Cuartos on Jun 29, 2023
Ms. Lizelly,Thank you very much for your recent comments. It was a pleasure to have you here at Hotel Los Amantes Valle de Guadalupe.We hope that you can be able to visit us again in a future.Best Regards

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Cute rooms! Yummy continental breakfast and wonderful service.
Stayed 1 night in Jun 2023
Response from Maribel Rodriguez Gerente División Cuartos on Jun 12, 2023
Ms. Angela,Thank you very much for your comments, it was a pleasure to have you at Hotel los Amantes Valle de Guadalupe.Best Regards

10/10 Excellent

cesar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and accommodations. Would definitely stay there again
Response from Maribel Rodriguez Gerente División Cuartos on Jun 6, 2023
Mr. Cesar,Thank you very much for your comments, it was a pleasure to have you home at Hotel los Amantes Valle de Guadalupe.Best Regards

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend trip
Overall great hotel for the area. I would most definitely stay there again. I booked a deluxe room, but it seems like the regular rooms were just fine. Regular rooms seem to be more private and quieter compared to the deluxe rooms. The price difference also doesn’t justify upgrading. Breakfast was excellent and the staff was extremely friendly and attentive.
Included Breakfast
Pool
Hotel
Included breakfast
Stayed 2 nights in Jun 2023
Response from Maribel Rodriguez Gerente División Cuartos on Jun 5, 2023
Mr. Victor,Thank you very much for your comments.It was a pleasure to have you here at Hotel los Amantes Valle de Guadalupe.Best Regards

2/10 Terrible

Josephine

Stayed 2 nights in May 2023
Response from Maribel Rodriguez Gerente División Cuartos on Jun 14, 2023
Buenas tardes Srta. Josephine,Lamentamos su estancia no haya sido de lo más placentera nos encantaría nos diera la oportunidad de mejorar nuestro servicio.Saludos

4/10 Poor

Raquel Guadalupe

Stayed 3 nights in Apr 2023
Response from Maribel Rodriguez Gerente División Cuartos on May 24, 2023
Srta. Raquel,Agradecemos mucho su reciente visita a esta su casa Hotel los Amantes Valle de Guadalupe. lamentamos que su estancia no haya sido de lo más placentera.Cualquier solicitud estamos enteramente a sus órdenes.

10/10 Excellent

Guillermo

Stayed 2 nights in Apr 2023
Response from Maribel Rodriguez Gerente División Cuartos on May 24, 2023
Sr. Guillermo,Agradecemos mucho su reciente visita en esta su casa Hotel los Amantes Valle de Guadalupe, nos da mucho gusto que su estancia fue placentera.Saludos

10/10 Excellent

Theodora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful accommodations, very friendly staff. Attended a wedding there and everything was just perfect.
Stayed 3 nights in Apr 2023
Response from Maribel Rodriguez Gerente División Cuartos on May 5, 2023
Thank you very much for your comments.It was a pleasure to have you here at Hotel los Amantes Valle de Guadalupe.

10/10 Excellent

Robert

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly staff Tremendous complimentary breakfast and mescal
Stayed 2 nights in Apr 2023
Response from Maribel Rodriguez Gerente División Cuartos on Apr 24, 2023
Mr. Robert,Thank you very much for your comments it was a pleasure to have you here at Hotel los Amantes Valle de Guadalupe.Best Regards

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel in the valley. Unique, comfortable, safe...
Stayed 2 nights in Apr 2023
Response from Maribel Rodriguez Gerente División Cuartos on Apr 22, 2023
Mr. Mark,Thank you very much for your recent visit it is a pleasure that everything was good during your stay.Best Regards

10/10 Excellent

Rufina

Stayed 2 nights in Apr 2023
Response from Maribel Rodriguez Gerente División Cuartos on Apr 24, 2023
Ms. Rufina,Thank you very much for your recent visit here at Hotel los Amantes Valle de Guadalupe it would be a pleasure to have you in a future visit.Best Regards

8/10 Good

Matheus

Traveled with partner
Liked: Cleanliness, staff & service
The hotel was expensive for what it offered. It had the same price as other hotels that were better-located and with better facilities. Pros: - cute hotel with nice views - decent size rooms - nice hotel staff Cons: - the rooms had a really cold concrete floor, they should put carpets or at least offer slippers; - the city has no infrastructure whtsoever, with unpaved streets that were completely flooded should it rained. The hotel location made it really dificult to access it (not the hotel’s fault), but also the hotel had no dining options, meaning, if you dont have a 4x4 drive to go out to dinner when raining, you will have to dine the minibar pringles unfortunately - expensive considering overall cost-benefit
Stayed 3 nights in Mar 2023
Response from Maribel Rodriguez Rooms Manager on Mar 26, 2023
Mr. Mattheus,Thank you very much for staying here at Hotel Los Amantes Valle de Guadalupe.We appreciate your comments and we apologize that we did not meet your expectations. I will put in contact you directly.Best RegardsBest Regards

6/10 Okay

Ari

Business traveler
Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2023
Response from Maribel Rodriguez Gerente División Cuartos on Mar 26, 2023
Mr. Ari,Thank you very much for you recent visit to the Hotel Los Amantes Valle de Guadalupe it was a pleasure.Best Regards

4/10 Poor

Miguel

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We visited the day after it rained in the area and the whole place was a muddy mess. I slipped a couple times and there is was not a pleasant experience. Considering the cost, it was very concerning that my room did not have hot water, internet went down at 7pm and did not come back until 7am. No TV in the rooms, curtains were filthy and one of them was melted from the heater (dangerous). The restaurant was also closed due to “renovations”. Overall, I was very disappointed but I have to say that the staff try their best to make it up for guests. Management and ownership should work on this and stop relying on your front-line employees to handle such large issues with very limited resources. My recommendation…”spend your money elsewhere”.
Stayed 1 night in Mar 2023
Response from Maribel Rodriguez Rooms Manager on Mar 16, 2023
Mr. Miguel,We are very sorry for all the bad experience that you recently had with us, we are not used to have all this issues and is something that we are working on and thank you very much for your comments.I will put in touch with you.Best Regards

10/10 Excellent

Elissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in Valle!
Great hotel to stay at in Valle! Felt so quaint and the service was too notch here! We especially want to thank Iven who helped us so much through out our stay. He attended to everyone’s needs and more! Will definitely stay here again!
Stayed 2 nights in Feb 2023
Response from Maribel Rodriguez Gerente División Cuartos on Feb 6, 2023
Ms. Elissa,Thank you very much for your comments it was a pleasure to have you here at Hotel Los Amantes Valle de Guadalupe.Best Regards

10/10 Excellent

Martha E

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the quaint environment!
Response from Maribel Rodriguez Gerente División Cuartos on Jan 7, 2023
Ms, Martha,Thank you very much for your comments it was a pleasure to have you here at your home Hotel los Amantes Valle de Guadalupe.MaribelR

10/10 Excellent

HUGH

Stayed 1 night in Dec 2022
Response from Maribel Rodriguez Gerente División Cuartos on Jan 8, 2023
Mr. Hugh,Thank you very much for your recent visit here at your home Hotel Los Amantes Valle de Guadalupe it will a pleasure to have you on a future here with us.Best Regards

10/10 Excellent

ALLYS

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property with amazing views.
Stayed 1 night in Dec 2022
Response from Maribel Rodriguez Gerente División Cuartos on Jan 8, 2023
Ms. AllysThank you very much for your recent visit here at your home Hotel Los Amantes Valle de Guadalupe it will a pleasure to have you on a future here with us.Best Regards

10/10 Excellent

Roxana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love it here
Stayed 1 night in Dec 2022
Response from Maribel Rodriguez Gerente División Cuartos on Jan 8, 2023
Ms. Roxana,Thank you very much for your recent visit here at your home Hotel Los Amantes Valle de Guadalupe it will a pleasure to have you on a future here with us.Best Regards

8/10 Good

Marian

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 3 nights in Oct 2022
Response from Maribel Rodriguez Gerente División Cuartos on Oct 13, 2022
Thank you very much !Your opinion is very importan to us.

10/10 Excellent

Gloria

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place in Valle de Guadalupe! Outstanding service!
Stayed 2 nights in Oct 2022
Response from Maribel Rodriguez Gerente División Cuartos on Oct 13, 2022
Ms. Gloria,We appreciate your good comments.Than you for choosing us as an option to stay.

10/10 Excellent

Marisol

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is like nothing I've ever seen before. It's beautiful. Breakfast was included. There's a convenience store conveniently across the street. The staff was amazingly attentive. Shout out to Iven. He was helping us around the clock. Amenities were perfect including a very large hot tub, bonfire that fits 20 or more, a pool and plenty of areas to just enjoy and take in the views. This place is very safe and very clean. I cannot wait to come back. The only recommendation I would make is to move the bonfire away from the rooms so that guests can enjoy the bonfire without disturbing the rest.
Stayed 2 nights in Oct 2022
Response from MaribelR on Oct 10, 2022
Ms. Marisol,We really appreciate your comments it was a plasure having you staying here at Hotel Los Amantes Valle de Guadalupe.Thank you !

10/10 Excellent

Edgar

Stayed 1 night in Oct 2022

10/10 Excellent

Jocelyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay felt safe n the staff was super nice look for Iven he’s excellent
Stayed 2 nights in Sep 2022
Response from Maribel Rodriguez Gerente División Cuartos on Oct 13, 2022
Ms. Jocelyn,Thank you very much for your comments, it was a pleasure to have you here with us.

10/10 Excellent

Sarena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it. The only down side was the restaurant was closed for dining. But they did still have the kitchen open for room service and bar delivery.
Stayed 2 nights in Sep 2022
Response from Maribel Rodriguez Gerente División Cuartos on Oct 13, 2022
Ms. Sarena,Thank you very much for your comments.It was a pleasure having you with us.Best Regards

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
The staff is amazing, very friendly and attentive. The service is top notch. The grounds are beautiful and the location is perfect for visiting the surrounding wineries. We love this hotel!
Stayed 2 nights in Sep 2022
Response from Maribel R on Oct 10, 2022
Ms. Christina,Thank you very much for your comments. It was a pleasure to have you staying here at the Hotel los Amantes Valle de Guadalupe.Best Regards

10/10 Excellent

Ismael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive throughout my visit. There was an issue with my room at the time of check-in but Maribel from the front desk was able to make everything up, we were very pleased with our stay and will definitely consider a future visit.
Stayed 1 night in Sep 2022
Response from Maribel Rodriguez Gerente División Cuartos on Oct 10, 2022
Mr. Ismael,Thank you very much for your comments.I really hope that you have the opportunity to stay here with us.Best Regards

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 1 night in Sep 2022
Response from Maribel Rodriguez Gerente División Cuartos on Dec 17, 2022
Thank you very much for your recent visit here at Hotel Los Amantes Valle de Guadalupe.Best Regards

10/10 Excellent

Raquel, Chula Vista

Stayed 2 nights in Aug 2022
Response from Maribel Rodriguez Gerente División Cuartos on Dec 17, 2022
Srta. Raquel,Muchas gracias por su visita y agradecemos mucho su calificación otorgada fue un placer tenerla en casa.Saludos

8/10 Good

Abraham

Stayed 1 night in Aug 2022

10/10 Excellent

arturo

Stayed 2 nights in Jul 2022
Response from Maribel Rodriguez Gerente División Cuartos on Dec 17, 2022
Sr. Arturo,Muchas gracias por elegirnos cómo opción de hospedaje en el Valle de Guadalupe.Esperamos que nos pueda visitar nuevamente en un futuro.Saludos

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is beautiful and unique. The staff is great, the details in the architecture are amazing, the breakfast is delicious. My only thing was that the pool and jacuzzi was too dirty to get into which is something we were looking forward to. But overall great service and beautiful hotel. Would return
Stayed 1 night in Aug 2022

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Jul 2022
Response from Maribel Rodriguez Gerente División Cuartos on Dec 17, 2022
Ms. Maria,Thank you very much for your comments.We are glad that you enjoy your stay here at Hotel los Amantes Valle de Guadalupe.Best Regards

6/10 Okay

Sarah

Stayed 1 night in Mar 2022
Response from Maribel Rodriguez Gerente División Cuartos on Dec 17, 2022
Ms. Sarah,We appreciate your recent visit at Hotel los Amantes Valle de Guadalupe.Best Regards

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend this hotel!!
Stayed 1 night in Jul 2022
Response from Maribel Rodriguez Gerente División Cuartos on Dec 17, 2022
Mr. Simón,We are really glad that you enjoy your stay with us in this your home Hotel los Amantes Valle de Guadalupe.Thank you !

8/10 Good

Noe, Oxnard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great weekend at this place. Ivan and Angie made our stay feel extra special as they went above and beyond each time.
Stayed 3 nights in Jun 2022
Response from Maribel Rodriguez Gerente División Cuartos on Dec 17, 2022
Mr. Noe,Thank you very much for your comments it was a honor to have you here at Hotel los Amantes Valle de Guadalupe.Best Regards

10/10 Excellent

Consuelo

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent
What I like most was that it was very clean and personnel super friendly
Stayed 1 night in Jun 2022

10/10 Excellent

Jorge Antonio

Stayed 1 night in Jun 2022

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022
Response from Maribel Rodriguez Gerente División Cuartos on Dec 17, 2022
Estimado Sr. Rene,Fue un placer tenerlo en casa en Hotel Los Amantes Valle de Guadalupe y agradecemos mucho sus comentarios.Permanecemos a sus órdenes para cualquier reserva futura.Saludos

10/10 Excellent

teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, beds were comfy and the staff was easy to work with and friendly
Stayed 1 night in May 2022
Response from Maribel Rodriguez Gerente División Cuartos on Dec 17, 2022
Ms. Teresa,It was a pleasure to have you here at your home Hotel los Amantes Valle de Guadalupe.We aprecciate yhour comments.Best Regards

6/10 Okay

corrina

Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Apr 2022

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from General Manager on Apr 11, 2022
At Agua de Vid & Los Amantes Hotel we are pleased to know that your stay was of your liking and exceed your expectations, we will continue making an effort to make your next visit even better, we appreciate the time you took to write your valuable comments, Have an excellent day.