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Reviews of Valle 13 Ruta del Vino

3 out of 5
Valle 13 Ruta del Vino
217 Calle Principal, Francisco Zarco, Valle de Guadalupe, BC

Reviews

8.4

Very Good

Rating 10 - Excellent. 50 out of 99 reviews" "
Rating 8 - Good. 30 out of 99 reviews" "
Rating 6 - Okay. 11 out of 99 reviews" "
Rating 4 - Poor. 3 out of 99 reviews" "
Rating 2 - Terrible. 5 out of 99 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Rooms had a bunch of mosquitoes in there. Huge opening under the door which is not safe rodents can come in. Could be cleaner.
Stayed 2 nights in May 2024

6/10 Okay

Maria

Disliked: Property conditions & facilities
Food was delicious but the furniture was outdated and bathroom could use a little renovation.
Stayed 1 night in Jan 2024

8/10 Good

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. Rooms were nice. Restaurant was very good.
Stayed 2 nights in Apr 2024

8/10 Good

Carla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024

10/10 Excellent

Kathia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant food is absolutely delicious. The breakfast is included and its not buffet its from their actual restaurant menu. Drinks are 10/10 as well. Super close to popular wineries. Highly recommend. It doesn't get packed because the hotel is only 10 rooms very intimate.
Stayed 2 nights in Mar 2024

2/10 Terrible

Jeannette

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The pictures on the website are deceiving this by far has been the worst hotel (the trash can was a wood crate covered with black grocery bag), restroom had plumbing issues our room was flooded and no hot water! This hotel is very run down, noisy staff, the young receptionist was rude and not very welcoming. Do not recommend this hotel.
Stayed 2 nights in Mar 2024

6/10 Okay

Rosario

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
There were dead roaches in the room, door to the bathroom did not close properly, was disappointed
Stayed 1 night in Feb 2024

4/10 Poor

Lance

Traveled with group, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Rooms were very tiny, not well equipped, loud, cleanliness questionable. Main area was nice, but not the rooms.
Stayed 3 nights in Mar 2024

8/10 Good

Cynthia

Traveled with group
Staff was wonderful and the food and wine selection excellent. Loved the grounds and being able to sit around a bonfire at night.
Stayed 3 nights in Mar 2024

10/10 Excellent

Craig, Puerto Peñasco

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valle 13 is a truly awesome place. The general courtyard area is a perfect place to hang out with friends. We had 19 people and 13 stayed on site at Valle 13. We loved our stay. The rooms could use a little storage for clothes and toiletries, but the main thing we needed was a bed. Very cool spot at a super reasonable price.
Stayed 3 nights in Mar 2024

10/10 Excellent

Elaine

Traveled with group
This was a darling, quaint property. There was a rooster crowing that briefly awoke friends in other rooms, a little noise from vendors setting their booths on the weekend days, but it was all a part of the Mexico experience. Rooms are very simple and basic… bed and small table and 2 chairs and small bathroom… but I was in there only to sleep and shower. Great outdoor area with a fire pit… beautiful vines everywhere. I would stay there again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was incredible, Fabian our server was personable, fast, and accurate. Fire pit was a warming welcome each evening we got home from the vineyards. Bed was comfortable and room was quaint but nice for as little time we spent in the room.
Stayed 3 nights in Mar 2024

10/10 Excellent

armando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Ana

Stayed 1 night in Jan 2024

6/10 Okay

Vidak

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel con ubicación muy conveniente. Se encuentra cerca de varios viñedos y restaurantes. El hotel tiene un área muy cómoda para relajarse y tmb tiene su propio restaurante con comida muy sabrosa. Todo el staff muy amable y respetuoso. Lo único es que como tiene un área común para relajarse, se escucha mucho el ruido de la gente que se levanta y está haciendo uso de esa área. Sin embargo, en general el hotel muy bueno.
Stayed 1 night in Nov 2023

8/10 Good

Javier

Liked: Staff & service
Disliked: Room comfort
Javier, Guatemala
El personal es muy atento y la recepción es muy colaboradora y positiva. El restaurante es muy bueno y un ambiente muy agradable. Buen Parqueo. La habitación necesita renovación, no pude utilizar la televisión ya que los canales no se veían. Recomiendo poner repisas en el baño para colocar los artículos de limpieza del huésped.
Stayed 1 night in Oct 2023

8/10 Good

Gustavo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Fidelia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility
Stayed 2 nights in Aug 2023
Response from Valle 13 on Sep 24, 2023
Thank you for your feedback, Fidelia.

10/10 Excellent

Limhi

Stayed 1 night in Aug 2023

2/10 Terrible

Alberto

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
We had a wonderful time! Hotel was super clean. The staff was so friendly and very helpful. Will definitely return.
Stayed 1 night in Aug 2023

8/10 Good

Ramses

Stayed 1 night in Jul 2023

8/10 Good

Alex

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

10/10 Excellent

cindy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value. Comfortable. Cute Grounds
This is our second stay at Valle 13 and we love it. The grounds, sitting area and fire pit are very relaxing. The restaurant is excellent in food and service and prices are reasonable. Brian was especially helpful, but everyone provided great service. We stayed in rooms 9 and 10 - beware they can get loud about 7:30 when the flea market next door gets set up. We are normally up by then, so it wasn't a problem for us. If it is, then ask for 8,7,6,5,4 - our friends stayed there and said it was very quiet. Loved being near the market and taco stand next door is very good. Ice cream shop across the street was very enjoyable. No "luxury" toiletries, but room is clean, bed is comfortable, and people are amazing. Casa magoni - our favorite winery - is just 15 minutes away. You are close to many wineries and restaurants. A great value!
Stayed 2 nights in Jun 2023

10/10 Excellent

Antonio Martinez

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and convenient
Stayed 1 night in Jun 2023

8/10 Good

cindy

Liked: Cleanliness, staff & service, room comfort
Excellent Restaurant and Service
Restaurant and staff were amazing! Breakfasts were great! The hotel was clean and beds were comfortable. The grounds and outdoor sitting area are beautiful! We loved the location next to a grocery, taco stands and a locals restaurant for when we didn't want something fancy. The rooms could use a little attention. Towels were paper thin, the toiletries definitely need to be better (shampoo in a little pack was hard to open, tiny soaps). The 2-bed room is very cramped - one bed pushed up against the closet, making the closet useless. The one-bed rooms looked nicer. There's a little more noise because you are in the town, but it did not bother us. Overall, it is a good value and we will go back to Valle 13 for the outstanding people and food - we will probably just bring our own toiletries and book the single-bed room.
Stayed 2 nights in Jun 2023

10/10 Excellent

Herberth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Simple rooms but good condition Easy parking Initially was hard to determine where to check in but once figured out staff was helpful
Stayed 1 night in Jun 2023

6/10 Okay

Emelia

Traveled with partner
Liked: Cleanliness, staff & service
Nice little property located on main road through town. Friendly staff in restaurant and at bar. Great complimentary breakfast off the menu. We were on a motorcycle so we couldn't park inside due to rocks. No complimentary toiletries except for little bars of soap. Small rooms, but comfortable bed with warm blanket, heater and air conditioner. Main offense was the side open market set right on the side of the hotel and up against our window so we could hear the dogs, booth owner's conversations, radio, set up, making it hard to sleep. We would stay there again but would ask for a different room (not room #10)!
Stayed 1 night in May 2023

8/10 Good

Luis, Chula Vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and very central to all the vineyard and wineries!
Stayed 1 night in Apr 2023

10/10 Excellent

shane

Liked: Staff & service, amenities, property conditions & facilities
I was a solo traveler and found this hotel at the last minute. Fantastic find! Check in through the restaurant. My motorcycle was securely parked. Grocery store across the street. The on-site restaurant was amazing with the best steaks in Baja. The staff are extremely friendly. Definitely going back.
Response from Valle13 on Mar 23, 2023
Qué bueno que le allá gustado la estancia con nosotros ,estamos para servirle y muchas gracias por su comentario

4/10 Poor

Robert

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staffs were great. The room was too small for 2 people. It was as big as a doll house. The water heater is not always available. You have to ask the staff to turn it on when needed. Very noisy. People at the restaurant were partying until 2 am. The rooms were few feet from the restaurant. The location is on the main street. The price is too much for nothing. There were no amenities. The breakfast was decent.

10/10 Excellent

Diana Margarita

Liked: Cleanliness, staff & service, room comfort
Would definitely stay there again.
Very nice place to stay, it was clean, the room had a comfortable bed, heater or ac and a bathroom, the service there was friendly and the restaurant's food was great.
Stayed 3 nights in Nov 2022

10/10 Excellent

MONICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El que se tenga la cerradura con codigo fijo conocido por el personal genera algo de desconfianza
Stayed 2 nights in Sep 2022

8/10 Good

rosibel, duarte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay, close to the wineries.
Stayed 1 night in Sep 2022

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, but excellent hotel on the main road
Stayed 3 nights in Jul 2022

2/10 Terrible

Alejandro

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a reservation with Valle 13 Ruta del Vino and at around 6:30 PM they sent me a message saying that they had a duplicate and that they were canceling my reservation. They then asked for me to cancel the reservation, so I could get a reimbursement. Again it is 6:30 PM, I am in Valle de Guadalupe (in the middle of nowhere) and they cancel my reservation! Really? After messaging, they offer me to go to another cheaper hotel. Since I had no toher choice, I did go to that hotel, which is 15 minutes away from a paved road (highway). They put a cheap bottle of Chilean wine in the room and that was it. We had to go thru the hassle of them canceling the reservation and I had to go to a cheaper hotel, in the middle of nowhere. I will never recommend Valle 13 Ruta del Vino and Expedia should remove from their site, hotels like this one.
Stayed 1 night in Jun 2022
Response from V13 on Jun 22, 2022
Hello Alejandro, we are very sorry for this situation, as you mention the reservation you made at 6:30 pm with us was confirmed by mistake when we were full, at the minute we received your reservation we contacted you to offer you a full refund or another hotel of greater Range with pool, Jacuzzi, Ferris wheel, and we give you a bottle of wine, mimosas and breakfast the next day, we are sorry you didnt like it and we hope to meet your expectations next time

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend date
Great location. Everything was close by.
Stayed 1 night in Jun 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valle
Great location, close to everything you might want to do.
Stayed 1 night in Jun 2022

10/10 Excellent

MARICELA, LA PUENTE

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this little hotel, rooms are just right for 2 .. they have a total of 10 rooms & only one has double beds. The best thing about the stay is that breakfast is included (good portion not continental breakfast at all)
Stayed 3 nights in May 2022

10/10 Excellent

Edwin

Stayed 1 night in May 2022

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valle 13 Get Away
We have stayed at this Hotel numerous times. The food is really good we love to relax with thier relaxing gazebo with its gas fire pit. We have other reservations for futuee dates. The small black that is really friendly makes it nice.
Their Gazebo with a gas fire pit.
The friendly black cat
Beautiful at night
Stayed 1 night in Apr 2022

6/10 Okay

EDGAR

Liked: Cleanliness, staff & service, property conditions & facilities
The property itself is rather small (just like the rooms) and fairly well kept. The restaurant is very nice as is the courtyard area between the restaurant and the rooms. The hotel is in a very central location, right off the main street which makes it very convenient. My only complaint is that the rooms are not just very small and spartan but the walls are super thin, I could hear my neighbor snoring as well as the TV from the other room. More of a nice motel versus actual hotel in my opinion.
Stayed 2 nights in Apr 2022

10/10 Excellent

Betty

Liked: Cleanliness, staff & service
The staff was fantastic. They went above and beyond our expectations.
Stayed 2 nights in Apr 2022

10/10 Excellent

E J

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very accommodating. Looks better inside than the outside. Restaurant food and staff were fantastic! Thanks valle 13
Stayed 1 night in Mar 2022

10/10 Excellent

Connie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is a 5 but the rooms are super basic as well as the bathroom I'd say more of a bed and breakfast situation super romantic.. They include a 5 star fancy breakfast with your stay and wineries are within driving distance.. The staff was amazing and friendly our new anniversary spot..
Stayed 2 nights in Feb 2022

8/10 Good

MARINO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem in the Middle of Guadalupe Valley
Food was good. Employees were all very attentive to our needs and kind and courteous. We will go back next year.
Stayed 2 nights in Feb 2022

8/10 Good

ANGEL DAVID

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2021
Response from Valle 13 on Dec 21, 2021
Agradecemos su evaluación.