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Reviews of Residenza Palazzo Brenzoni

Residenza Palazzo Brenzoni
Via Duomo 13, Verona, Provincia di Verona

Reviews

10

Exceptional

Rating 10 - Excellent. 73 out of 80 reviews" "
Rating 8 - Good. 7 out of 80 reviews" "
Rating 6 - Okay. 0 out of 80 reviews" "
Rating 4 - Poor. 0 out of 80 reviews" "
Rating 2 - Terrible. 0 out of 80 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. No parking at hotel - 12 minutes walk.
Stayed 3 nights in May 2024
Response from Mattea on May 13, 2024
Dear Dave, thank you for your feedback. We are pleased you enjoyed your stay with us. We understand the inconvenience regarding the parking. Unfortunately in Verona's city center is difficult to find a spot. We try to do our best to drive the guests to our garage located 1.2km away from the Residence. We wish you all the best, kind regards

10/10 Excellent

Gisela, Sugar Land

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palazzo Brenzoni was great! The property manager was very nice and accommodating. Grazie mille
Stayed 11 nights in Dec 2023
Response from Silvia on Jan 10, 2024
Dear Gisela ,we are glad to know that you have appreciated our apartment and you have spent such a great stay at our Residenza, where we hope to meet you soon again! A big hug!

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and wonderful hosts
The 3 days here were the best of our 10 day trip to Italy. Not only was the location great, Silvia was so helpful. I am in the hospitality industry and own a handful of short term rentals, and was very impressed! Thank you again!
Stayed 3 nights in Dec 2023
Response from Silvia on Dec 29, 2023
Hi Erin, thank you so much for your wonderful words! It’s great to hear that you had a positive experience at Palazzo Brenzoni. I hope to meet you soon again! A big hug!

8/10 Good

Vineeta

Stayed 2 nights in Nov 2023
Response from Silvia on Dec 19, 2023
Dear Vineeta, I'm grateful that you took the time to share your feedback with us. I hope to be able to welcome you back very soon.I wish you all the best.A presto

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
This was one of our best accommodation places on our 4 week tour. Perfect for our family of 5 adults
Stayed 3 nights in Sep 2023
Response from Silvia on Oct 4, 2023
Dear Ian,thank you to you for have chosen our hotel for your Italian holidays! We are glad to know that you had such a good stay and we hope you will be our Guest the next time you’ll be in Verona! Best regards.

10/10 Excellent

Sylvie

Traveled with partner
Trop biens
Stayed 2 nights in Sep 2023
Response from Silvia on Oct 2, 2023
Dear Sylvie.I'm so grateful that you took the time to share your feedback with us and we hope that you can repeat the experience in the future. A presto! Ciao!!!

10/10 Excellent

ami

Liked: Cleanliness
Stayed 2 nights in Sep 2023
Response from Silvia on Oct 2, 2023
We are glad to know that you had such a good stay and we hope you will be our Guest the next time you’ll be in Verona! Best regards.

10/10 Excellent

Gwynneth

Stayed 3 nights in Sep 2023
Response from Silvia on Sep 18, 2023
Dear Gwynneth we are so grateful that you took the time to share your feedback with us. It’s our pleasure to serve costumers like you . We hope to be able to welcome you back soon.”

10/10 Excellent

Thierry

Stayed 2 nights in Aug 2023
Response from Silvia on Aug 26, 2023
Dear Thierry, thank you for your positive evaluation. I'm very happy that your vacation was enjoyable and I hope you can repeat the experience in the future. Un caro saluto da Verona.

10/10 Excellent

Aurelio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most amazing personalized hotels I ever stayed. From the location to the room decor to Silvia, our host. We will sure recommend and come back soon.
Stayed 2 nights in Aug 2023
Response from Silvia on Aug 24, 2023
Grazie , grazie, grazie!!!Your words make me full of joy! Our guests are very important to me and I do my best to make their stay special. I look forward to seeing you soon. Un abbraccio

10/10 Excellent

Aurelio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing hotel we stay in! Silvia could not be more helpful and pleasant. Room are personalized and very well decorated. I am a fine arts conservator, the art is original and contemporary. I totally recommend.
Stayed 2 nights in Aug 2023
Response from Silvia on Aug 23, 2023
Aurelio, thank you so much for your very kind words – we are all delighted that enjoyed your visit so much. We do try hard to make our guests feel at home, and well taken care of, so it is very rewarding to know how much our guests enjoy themselves.It’s our pleasure to serve costumers like you. In the future, if you decide to return with your beautiful family to Italy , I hope you will be our guest again. A big hug to everybody.

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful apartment 6 min walk from the center of the town. Stylish, updated, Very clean, convenient and fabulous customer service. Sylvia was wonderful.
Stayed 2 nights in Aug 2023
Response from Silvia on Aug 17, 2023
Dear Mark, I' am very grateful for your review. It makes me very happy to know that you spent good times in our Residenza and I hope you will be our welcome guests again in the future. Best regards to you and your beautiful family !!

10/10 Excellent

Joseph

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. Silvia, the property’s caretaker, was very nice and easy to work with. At a small extra price, parking was convenient around the corner. The building was beyond beautiful and easy walking distance to most sites. We’re very happy with our stay.
Stayed 3 nights in Jul 2023
Response from Silvia on Jul 31, 2023
Mr Joseph, thank you so much for your very kind words – we are all delighted that enjoyed your visit so much. We do try hard to make our guests feel at home, and well taken care of, so it is very rewarding to know how much our guests enjoy themselves. We hope to be able to welcome you back very soon

10/10 Excellent

Jannicke-Marie

Stayed 2 nights in Jul 2023
Response from Silvia on Jul 29, 2023
Hi! I'm so grateful that you took the time to share your feedback with us. I hope you will visit us again on your next vacation to Verona. A presto

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023
Response from Silvia on Jul 26, 2023
We really appreciate you sharing your review of our service and we are grateful that you took the time to leave us a review. Thanks a lot!We sincerely hope you enjoyed your stay. Looking forward to welcoming you again soon.

10/10 Excellent

Maisie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Silvia on Jul 9, 2023
Dear Maisie, I’m grateful that you took the time to leave us a review. Thanks a lot!We sincerely hope you enjoyed your stay. Looking forward to welcoming you again soon.

8/10 Good

Mary

Stayed 2 nights in Jun 2023
Response from Silvia on Jul 13, 2023
Dear Mary, we really appreciate you sharing your review of our service. Thank you!

10/10 Excellent

Hanna

Stayed 3 nights in Jun 2023
Response from Silvia on Jun 20, 2023
Dear Hanna, we really appreciate you sharing your review of our service. Thank you! We hope to be able to welcome you back very soon.” A presto

10/10 Excellent

Håkan

Stayed 2 nights in Jun 2023
Response from Silvia on Jun 12, 2023
Dear Hakan, we really appreciate you sharing your review of our service. Thank you! We are glad to know that you had such a good stay and we hope you will be our Guest the next time you’ll be in Verona! Best regards.

10/10 Excellent

S

Stayed 2 nights in May 2023
Response from Silvia on Jun 1, 2023
Dear Guest,thank you for the excellent opinion expressed towards the structure and our staff.We are delighted that your holiday was great and we hope that you can repeat the experience in the future.Greetings.

10/10 Excellent

Teemu

Stayed 2 nights in Apr 2023
Response from Silvia on May 9, 2023
Sear Teemu, we sincerely thank you for taking the time to share your thoughts with us and I hope to be able to welcome you back very soon.” Silvia

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Appartment in the old town of verona, host was lovely, would definitely use again, bellissimo!!!
Stayed 3 nights in Apr 2023
Response from Silvia Facchini on Apr 21, 2023
Dear Karen,thank you for the excellent opinion expressed towards the structure and our staff.We are delighted that your holiday was great and we hope that you can repeat the experience in the future.A prestoSilvia

10/10 Excellent

Kim Allen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place!
Stayed 3 nights in Apr 2023
Response from Silvia Facchini on Apr 10, 2023
We really appreciate you sharing your review of our service. We hope you will be our Guest the next time you’ll be in Verona! Best regards. Silvia

10/10 Excellent

Bonnie

Stayed 3 nights in Apr 2023
Response from Silvia Facchini on Apr 10, 2023
Dear. Bonnie ,we are glad to know that you have appreciated our apartment and you have spent such a great stay at our Residenza, where we hope to meet you soon again! A big hug!

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was very spacious and comfortable.
Stayed 2 nights in Mar 2023
Response from Silvia Facchini on Apr 5, 2023
Dear Kevin, thank you so much for your very kind words – we are all delighted that enjoyed your visit. We do try hard to make our guests feel at home, and well taken care of, so it is very rewarding to know how much our guests enjoy themselves. We hope to be able to welcome you back very soon. A presto. Silvia

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Silvia on Mar 23, 2023
Dear Maria ,thank you for have chosen our Residenza for your Italian holidays! We are glad to know that you had such a good stay and we hope you will be our Guest the next time you’ll be in Verona! Best regards.

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in stylish Veronese apartment
We were very impressed at being met by the lovely Silvia when we arrived early evening with our taxi. The apartment was beautiful, tastefully refurbished, comfortable and far more central than we had anticipated. The help with booking the taxi for our return was also very much appreciated. We hope to return.
Stayed 4 nights in Dec 2022
Response from Silvia Facchini on Jan 9, 2023
Dear Caroline, thank you for your review.!!!! I 'm really happy to hear that you had a good time. We look forward to seeing you again in Verona. Ciao e a prestoSilvia

10/10 Excellent

Gabriella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I are in love with this hotel. I wholeheartedly recommend this hotel to anyone, I’ve been telling all my friends and family to stay at this boutique hotel if they were to ever go to Verona! Our train arrived late and the manager (I think her name is Silvia) waited for us! She is so kind and helpful. The boutique hotel is located 10 minutes walking (more north) of the Verona Arena! The streets are super clean and safe to walk at night! There are a bunch of restaurants nearby. The bed is super comfy and the interior design is gorgeous!! I 1000/10 recommend this hotel, I can’t wait to go back!
Stayed 2 nights in Sep 2022
Response from Silvia on Oct 18, 2022
Hi Gabriella, thank you much from the deep of my heart for your beautiful review. I’m glad that you and your boyfriend enjoyed your stay in our Residenza and in Verona as well. I hope to see you in the next future. It was a really pleasure to have you as our guests. A warm greeting. Silvia

10/10 Excellent

Sandi

Stayed 3 nights in Oct 2022
Response from Silvia Facchini on Oct 12, 2022
Dear Mr Sandi, thank you for your positive review and for choosing Residenza Palazzo Brenzoni. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest. Best regards.

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Lovely Property in the Historic Sector and close to the shops and restaurants and bars. If you wish to use the rail station it is about a 30 minute walk to the station although there are taxis and buses. Silvia was very helpful in answering our queries.
Stayed 7 nights in Sep 2022
Response from PB on Oct 3, 2022
Dear Gary,thai you very much for your perfect feedback, which is very important for us. We really hope to see you again as very welcome guests.Many thank and regardsResidenza Palazzo Brenzoni

8/10 Good

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Residenza Palazzo Brenzoni is a very nice set of holiday apartments - ours having a large kitchen, dining and sitting area (with a large TV) and sofa bed; and a separate bedroom and bathroom. Very comfortable with everything you need for a few day's stay (dishwasher, washing machine, fridge, coffeemaker and kettle). It is situated very close to the Duomo and the famous stone bridge. The centre (absolutely amazing, picturesque place) is very close and well worth a visit. Absolutely blown away be Verona - was here for work (conference) and a few days holiday. Only a couple of things could be improved (a slight leak around the shower door and intermittent electricity going off - for a few seconds now and then). Would thoroughly recommend these apartments) - lovely place.
Stayed 7 nights in Sep 2022
Response from PB on Sep 27, 2022
Dear Simon,thank very much for your detailed feedback, which is very important for us. We are sorry for the slight leak around the shower door and the intermittent electricity. We will take care about them, thank to your report.Many thank and regardsResidenza Palazzo Brenzoni

10/10 Excellent

Anthony

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic property located in the heart of Verona. The accommodations are refined in a unique and serene building punctuated with history. Staff was stellar, always willing to assist and completely heartfelt in approach and delivery.
Stayed 3 nights in Sep 2022
Response from PB on Sep 16, 2022
Dear Anthony,thank you very much for your marvelous feedback, which is very important for us. we really hope to see you again in Verona as very welcome guest.Many thank and regardsResidenza Palazzo Brenzoni

10/10 Excellent

Reeta

Stayed 3 nights in Sep 2022
Response from PB on Sep 19, 2022
Dear Resta,thank you very much for your feedback, which is very important for us! We really hope to see you in Verona as very welcome guests!Many thank and regards.Residenza Palazzo Brenzoni

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, great location, nicely furnished, with parking at additional cost. Highly recommend for your stay in Verona. Feedback to managers - apartment could use a toaster and microwave. Not a deal breaker in our opinion.
Stayed 2 nights in Sep 2022
Response from PB on Sep 14, 2022
Dear Elisabeth,thank you very much for your feedback and also regarding your suggestion for toaster and microwave.Best regardsResidenza Palazzo Brenzoni

10/10 Excellent

Diana, Havertown

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building.
Stayed 3 nights in Sep 2022
Response from PB on Sep 14, 2022
Dear Diana,thank you very much for your feedback, very important for us. We hope to see you again in Verona as really welcome guest.Residenza Palazzo Brenzoni

10/10 Excellent

lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful honeymoon apartment
A stunning apartment in a fantastic location.
Stayed 2 nights in Sep 2022
Response from PB on Sep 12, 2022
Dear Lawrence,many thank for your feedback, very important for us! We really hope to see you again in Verona as very welcome guest!Best regardsResidenza Palazzo Brenzoni

10/10 Excellent

Victoria

Stayed 2 nights in Sep 2022
Response from PB on Sep 12, 2022
Dear Victoria,thank you for your feedback, very important for us.Residenza Palazzo Brenzoni

10/10 Excellent

Jutta

Stayed 3 nights in Aug 2022
Response from PB on Aug 25, 2022
Dear Jutta,thank you very much for your feedback!We really hope that you will came again in our Residenza as very welcome guest.Best regardsResidenza Palazzo Brenzoni

10/10 Excellent

Shaun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at north of old city, very stylish and comfortable rooms with aircon. Concierges very helpful. All you need to explore the wonderful city of Verona.
Stayed 3 nights in Jul 2022
Response from PB on Aug 3, 2022
Dear Shaun, thank you very much for your feedback which corresponds exactly to reality and it's very important for us! We really hope to see you again in our Residenza sa very welcome guest. Many thank and regards Residenza Palazzo Brenzoni

10/10 Excellent

Mei Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It is a lovely apartment, fully equipped. well maintenance, warm homey ambience.Walking distance to downtown. I’ll stay here again when come back to Verona.
Stayed 2 nights in Jul 2022
Response from PB on Aug 1, 2022
Dear Mei Ling, thank you very much for your excellent feedback, very important for us. We are also very happy that you wrote: warm homey ambience, as that was the feeling that we would like to comunicate to our guests. You will be always very welcome guest in Palazzo Brenzoni: we will wait for you. Best regards Residenza Palazzo Brenzoni

10/10 Excellent

Stephen

Stayed 10 nights in Jul 2022
Response from PB on Jul 28, 2022
Dear Stephen, thank very much for your best feedback. We really hope to see you again in Palazzo Brenzoni as very welcome guests. Best regards Residenza Palazzo Brenzoni

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from PB on Jul 15, 2022
Dear Richard, thank you very much for your feedback, which is very important for us. We really hope to see you again in Verona as very welcome guests. Best regards Residenza Palazzo Brenzoni

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from PB on Jul 15, 2022
Thank you very much for your feedback, which is very important for us. We really hope to see you again in Verona as very welcome guests. Best regards Residenza Palazzo Brenzoni

8/10 Good

Alison

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location, easy walk to the river & the centre of the old town. A good choice of restaurants within 5 minutes walk. Property has been very tastefully renovated. Nice size studio with a pull down bed. WiFi was not sufficient for video calls but ok for checking emails.
Stayed 4 nights in Jun 2022
Response from PB on Jun 17, 2022
Dear Alison, thank you very much for your feedback, very important for us! We are sorry for WiFi, but it's sound quite strange as we have internet fiber and WiFe repeater in each apartment. We will check that everything is in order, but we could had done it during your stay, so that you could have Wifi working 100%. Anyway thank to advise us! Best regards Residenza Palazzo Brenzoni

10/10 Excellent

PJ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to explore Verona! Walking distance to cathedrals, the Arena, restaurants, and the other main piazzas. Check-in and check-out was seamless. Chanak got us settled and explained evertything we needed to know about the apartment and activities in the area. He took care of a couple of our requests with efficiency and courtesy. Thank you, Chanak! The apartment is clean, the bed comfortable, and the A/C and wifi reliable. Toiletries and plush towels, too. The kitchen could be better stocked. It lacked a toaster, a hot water kettle, and the basics like salt, pepper, olive oil, and spices. However, the coffee maker worked fine and they supplied plenty of coffee, which I truly appreciate! Although it's in on a busy street with lots of vehicle & pedestrian traffic, the windows and walls are very solid so we rarely heard a sound. We were given the use of two cool bikes at no charge! The bikes are new and perfectly tuned up, making for a smooth ride around the city. Note: this unit has no washer or dryer and the nearest laundromat is about 3km away, a little too far to walk with bags of dirty clothes. The taxi ride to the laundromat was about 25 euros round trip and the cost to do one load of laundry was about 12 euros. Pricey! But, if you're coordinated, you can ride the bike to the laundromat and save some bucks! All in all, I enthusiastically recommend this apartment and wish you a fabulous stay in the pretty city of Verona!
Stayed 4 nights in Jun 2022
Response from PB on Jun 10, 2022
Hi, many thank for your feedback, very important for us. Regarding salt, pepper, olive oil, and spices, we supplied them in the past, but most of the time we had to throw everything away as it was not used and expired. Then wee are sorry but Studio apartment aren't equipped by washer, all other apartments are equipped also Studio Superior. Hoping to see you again in our Residenza, as welcome guest. Residenza Palazzo Brenzoni

10/10 Excellent

Henri

Stayed 3 nights in May 2022
Response from PB on May 16, 2022
Dear Henri, thank you very much for your perfect feedback, very important for us. We really hope to see you again in the near future. Residenza Palazzo Brenzoni

10/10 Excellent

Camila

Stayed 2 nights in Apr 2022
Response from PB on Apr 28, 2022
Dear Camila, thank you very much for your perfect feedback. Hoping to see you again soon. Best regards Residenza Palazzo Brenzoni

10/10 Excellent

Maria

Stayed 2 nights in Apr 2022
Response from RPB on Apr 19, 2022
Dear Maria, thank you very much for your marvelous feedback. We really hope to see you again as very welcome guests. Residenza Palazzo Brenzoni

10/10 Excellent

nicolo

Stayed 2 nights in Sep 2021
Response from PB on Sep 28, 2021
Carissimo Nicolò, La ringraziamo moltissimo per il Suo feedback! Nella speranza che torni a trovarci, Le inviamo i ns. migliori saluti. Residenza Palazzo Brenzoni

8/10 Good

Martin

Stayed 2 nights in Jul 2021
Response from RPB on Sep 17, 2021
Dear Martin, thank you for your feedback, but we would like to know if there was something not really in accordance with your expectation, as we are get used to received feedback 9 or 10. All that just to improve our service to clients. Many thank and regards Residenza Palazzo Brenzoni