Ratings based on 114 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Brisbane, Australia
Some Room for ImprovementPosted Jul 27, 2014
Pros: Conveniently located in the township and close to the Victoria Falls. Room was clean and staff were polite and courteous.
Cons: A little more focus on "in room facilities", room maintenance, and training for restaurant staff.
Location: Great location for access to the central business district of the town and the Falls.
We stayed at the Kingdom for 2 nights from the 9/7/14 to the 11 /7/14 . We enjoyed our stay however identified the following as areas for improvement. In our room we could not completely close the privacy screen behind the sliding class doors which provided access to the balcony leaving us exposed. The rooms did not contain an iron or ironing board and must be requested. While staff will deliver to your room upon request they are also very anxious to retrieve it. Not sure why this is, perhaps they only have a few available for the entire hotel but this became a little inconvenient for us. The quality of food available for breakfast was fine however during the "peak breakfast rush" at around 7.30 to 8.30am some basic things such as bread for toast, and condiments were not available even when requested from staff. Staff were courteous enough, however the table service for breakfast was poor. We were asked by a number of waiters if we would like coffee/tea with our breakfast and despite confirming that we did, we did not receive anything. On our first morning we were shown to a table then invited to help ourselves to the buffet and upon returning to our table found that other guests had been seated at our table. None of these issues would prevent us from returning, however they do detract a little from the experience and may put some people off.
Recommendedby Rodger from Geneva
Exotiic ComfortPosted May 1, 2014 on Hotels.com
Nice, and very close to the Falls.
by Shanna from London
Nice but disappointing compared to 10 years agoPosted Apr 26, 2014
Pros: The swimming pools
The Kingdom still has the best swimming pools in Vic Falls so if you’re planning on spending a lot of time by a pool- a visit to the Kingdom is definitely worth it. On arrival, we had some traditional ‘warriors’ collect our bags from the car and were given wet towels and fruit juice at reception. The room was lovely, spacious and clean however I wasn’t pleased at the level of service I’d received with regards to the room. When I arrived, I was checked in to a room facing the back of the hotel (which was just grass) and had 2 twin beds pushed together claiming to be a King sized bed, which was what I paid for. I got another room from reception without any hassle but as the hotel was empty, it amazed me that the few guests they had staying there weren’t given the best rooms they had. The time taken to receive drink and food orders is atrocious…at one point it took them half an hour to get a pepsi light from a bar that was a few feet away. As far as entertainment goes, there’s not a lot to do in the evenings at the Kingdom as the casino bar is never fully stocked, the machines at the casino’s all seem to have something broken, and all the chairs at the bar are falling apart. It probably doesn’t sound like it, but I did enjoy my stay at the Kingdom. It’s just upsetting to see what it’s become from what it was a decade ago.
for Familiesby Jan from Gauteng South Africa
Nice but expensivePosted Apr 24, 2014
Pros: Location, clean, friendly staff
Cons: Pricing of dinner - $27 for buffet is steep
Location: Falls, adrenalin stuff, elephant back rides, gamedrives
Conveniently close to falls, station and town. Nice pool and dining area. Just expensive for ordinary South Africans. Staff very friendly especially at the adventure booking centre.
for Everyoneby Vera from Johannesburg
Good Hotel close to the FallsPosted Apr 15, 2014
Cons: All rooms should have fridges
Location: Close to Victoria Falls
Everything was great, rooms good except no fridge. Service excellent.
for Everyoneby Casey from Alabama
Great hotel close to Victoria FallsPosted Apr 1, 2014
Pros: Comfortable shower and bath, staff, wifi
Cons: Lower the price a bit
Location: Can walk to the Falls, Crocodile Farm is fun
Staff is always polite and helpful. Breakfast is very nice. We stay here a few times a year and really do enjoy it. However the price continues to increase.
Recommendedby Natasha from Grimsby
NicePosted Mar 30, 2014 on Hotels.com
It was lovely
for Everyoneby Gunts from Brussels
Nice hotel close to the fallsPosted Feb 27, 2014
Pros: Internet connection slow but works well. Nice quiet rooms.
Location: Great location, just in the middle of everything.
Falls can be conveniently reached through a path located at the rear of the hotel. Only annoying issue is that the moment you exit the hotel you will be surrounded by locals selling al kind of local handcrafts at high prices.
for Everyoneby A verified traveler
Pleasant hotel close to the FallsPosted Jan 26, 2014
Pros: The hotel was in a good location and the breakfast was good.
Location: Victoria Falls and the centre of the Victoria Falls.
The hotel had a nice feel and breakfast was great. I thought it was a bit expensive for what you actually get but it was in a good location. The hotel was clean and reasonably well maintained but we found that the water was not hot. A person finally fixed the problem at after 9.30pm saying that the hot water had been turned off in another area. Our hot water was not working the in afternoon when we checked. Apart form that it was a good hotel.
Recommendedby Mike from Canada
Really close to the falls and amazing nearby wildPosted Jan 13, 2014 on Hotels.com
Great stay, would recommend this.