Booked this hotel for my wife’s 70 th birthday for a full week all inclusive.
Upon arrival everything was excellent the booking in system to taking our cases to our rooms. The hotel is excellent for its history and decor.
The following morning went to breakfast where you have to wait at the entrance to be shown to a table, eventually someone came showed us a table and left, waited for a while thinking it was waiter service, nothing happened so went back to the entrance an enquired what was happening told it was self service and other things regarding tea/coffee stated it would be nice if we were told this at the beginning. Noticed during the week several clientele had the same problems so seems they did not rectify their error.
Must state the evening meals were superb, advise to book a table for each evening as they get busy, Jayne was excellent looking after us throughout the week, only downside was the menu which stayed the same almost for the entire week.
Room was excellent as were the housekeepers.
Overall we were well looked after but I think the American visitors were looked after better!