The staff was not responsive to cust requests, Ac was loud and broken in multiple rooms. Owner does not respond to problems or in a timely manner. Avoid the stay here, save your money for a hotel that is much more appreciative of your business. The manager agreed to refund me when i spoke directly to her, but when i called hotels.com to get it, they would only refund half. They stated that was all the manager approved. Total bait and switch. I ended up having to move to a new hotel, half au through my stay, which cost 30-40% more, since it was same day.