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Reviews of The McLure Hotel and Conference Center

2.5 out of 5
The McLure Hotel and Conference Center
1200 Market St, Wheeling, WV

Reviews

7.0

Good

Rating 10 - Excellent. 49 out of 165 reviews" "
Rating 8 - Good. 39 out of 165 reviews" "
Rating 6 - Okay. 28 out of 165 reviews" "
Rating 4 - Poor. 30 out of 165 reviews" "
Rating 2 - Terrible. 19 out of 165 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Brian

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty not updated. Stained ceilings toilets slow to flush, sinks slow to drain. Dim lighting, no outlets near beds, TVs did not work well.
Stayed 2 nights in May 2024

4/10 Poor

Brian

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Property was not in good condition, it’s was old and not updated. No outlets near night stands for phones or cpaps. No at desk most times. Elevators and hallways smelled like smoke and wet dog.
Stayed 1 night in May 2024

10/10 Excellent

Radheshyam

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Customer service from Ms Holly was great!!
Stayed 1 night in May 2024

4/10 Poor

David

Liked: Cleanliness
No air conditioning and no fans available and no discount offered
Stayed 1 night in Aug 2023

4/10 Poor

Pamela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Don

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and comfortable. The television and air conditioning worked fine. We utilized the small refrigerator. The staff was very friendly and helpful. We would stay here again.
Stayed 2 nights in Jul 2023

2/10 Terrible

Andrew

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Forrest

Liked: Cleanliness, room comfort
Poor welcome
It was very comfortable but I didn’t like that there was no signage inside or marking’s telling much about the lobby or if there was a commentary
Stayed 1 night in Jun 2023

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The elevator from the parking garage was not working so we had to carry our luggage down and up stairs. Otherwise the room was clean. The TV only got a few stations The receipt was $25 less that what I was actually charged (on my online banking statement) but after calling they said it would be credited soon.
Stayed 1 night in Jun 2023

8/10 Good

Matthew

Stayed 1 night in Jun 2023

6/10 Okay

Kimberly

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023

2/10 Terrible

Jenn

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely a disaster from the time we pulled up , dirty filthy area, They charged me $108.00 for room so I paid double to stay here said Expedia lost my information, I paid in February I had a copy, the man that checked us in was not professional or business like at all kept talking about is manager , I told him I had a receipt where I paid already he blew me off said you want to stay or not, then he said your debit card not on file, so basically he is running a scheme double charging for rooms but u pay more, I went back down in 1 hr after checking in he told me off again come back in 2 hrs when manager here, did that was told to come back in am when checking out, supervisor will get this fixed, when checking out , the lady that was there had no idea, she said he had done this to 5 other rooms also , so easy $500 cash he made for hotel , will never go back to this hotel.. I DO NOT RECOMMEND THIS PLACE , Completely Scheeme to me , Horrible experience
Stayed 1 night in Jun 2023

4/10 Poor

Jamie W

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

Stephanie

Stayed 1 night in Jun 2023

2/10 Terrible

Johnna

Stayed 2 nights in Jun 2023

4/10 Poor

Katie

Stayed 1 night in Jun 2023

6/10 Okay

Chelsy

Stayed 1 night in Jun 2023

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Would stay again
Stayed in room 618 - a/c worked perfectly, room is spacious, bathroom is small but does the job. No microwave but there is a small fridge. TV didn't work, tried calling front desk multiple times in the early evening to get someone to come look at it but no one answered. Easy 5 min. walk to Wesbanco Arena. Ate a fantastic restaurant - Vagabond Kitchen. Hotel is very tired and in desperate need of attention. Supposedly they're trying although there were no obvious signs of this. Elevators are only half operational. Honestly the best part was the bed and quietness.
Stayed 1 night in Jun 2023

6/10 Okay

Wayne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Strictly average
Hotel is quite dated. No amenities. Located was good.
Stayed 1 night in May 2023

4/10 Poor

Anna

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I chose the McClure House because of the proximity to the starting point for the Ogden Half Marathon. I had also chosen it because the pictures and reviews on the Expedia site made the hotel look very trendy & fun. We were disappointed almost immediately. It is hard to access the front doors from the street. It is hard to access the hotel from the parking garage. While we are not handicapped, the stairs from the parking garage to the hotel floors are very treacherous & not easily accessible. We had no trouble checking in, but when we came back from dinner, our key did not open the parking garage. We had to drive to the front of the hotel. There was no answer on the phone nor anyone at the front desk. I went into the bar for help & they had no idea where the front desk person was. As I was on my cell calling him, I heard him coming down the hall, griping about not being able to get away from the desk. All in all, it was a very disappointing and very stressful stay, & we were there for 2 nights. While the lobby is very cool, I did not pay almost $300 for a stay in the lobby. We will not be back. Ever.
Stayed 2 nights in May 2023

4/10 Poor

Rich

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff is super friendly . Liked the staff a lot. Needs to be updated with modern amenities . Had no tv. Literally didnt work. Area is bad also. But the staff was so friendly , id consider coming back for that reason alone
Stayed 1 night in May 2023

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Building is run down toilet didn’t not work neither did the tv needs lots of updating staff was not friendly
Stayed 2 nights in May 2023

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Not great. Elevator to parking garage didnt work, cable tv didnt work(no tv service), phone didnt work, water didnt work for the shower, there was 2 inches of water in the tub that wouldnt drain, breakfast was coffee, O.J., a few packaged breakfast treats, apples and oranges.
Stayed 1 night in May 2023

10/10 Excellent

Dana

Stayed 1 night in May 2023

10/10 Excellent

Travis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was good close to the river and casino
Stayed 1 night in May 2023

2/10 Terrible

Frederick

Stayed 4 nights in May 2023

6/10 Okay

Olivier

Stayed 1 night in May 2023

2/10 Terrible

Travis

Stayed 1 night in May 2023

4/10 Poor

Amanda

Liked: Cleanliness
I booked a room that was supposed to have a river view but didn’t get that for a wall view
Stayed 1 night in May 2023

8/10 Good

Charline

Stayed 1 night in May 2023

10/10 Excellent

Andrew

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Friendly and helpful staff, very informative. Convenient location and easy to get to off highway
Stayed 1 night in Apr 2023

4/10 Poor

Kellie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Apr 2023

4/10 Poor

Carol

Stayed 1 night in Apr 2023

6/10 Okay

corey

Stayed 4 nights in Apr 2023

8/10 Good

ERIC

Stayed 1 night in Apr 2023

8/10 Good

Denibria

Stayed 1 night in Apr 2023

4/10 Poor

Sandra, Carrollton

Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The A/C did not work. Window wpuld only crack open. No microwave or ice on floor. Fire alarm went off that evening.
Stayed 1 night in Apr 2023

2/10 Terrible

Jeremy

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No vending machines besides beer. No TV. Windows had 1/2 inch gap. Wind blew in all night
Stayed 1 night in Apr 2023

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nastalgic place and friendly staff. Wheeling looks like it died 100 years ago but still some cool looking buildings and lots of places to eat and bars around hotel.
Stayed 1 night in Apr 2023

6/10 Okay

Dan

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Have to do research prior to booking a room. They are under renovations. Was booked on the 3rd floor and was moved to 6th. The staff was accommodating and address the issues when being moved. I don’t recommend blind reserving a room due to the conditions of the hotel. There should be an attempt to list Amenities a lot was closed. The staff have a lot of hurdles when the hotel.
Stayed 1 night in Apr 2023

2/10 Terrible

Susie

Traveled with family
Disliked: Amenities
Air condition did not work well at all and the tv remote did not work and overall was not a good stay Dissapoointed especially for the price
Stayed 1 night in Apr 2023

2/10 Terrible

Robert

Stayed 2 nights in Apr 2023

6/10 Okay

Debbie

Liked: Cleanliness, staff & service, room comfort
Needs work but nice
The hotel was very old and no A/C. The employees were very apologetic and nice though and explained they were being bought by Ramada and in process of the sale and potential remodeling. It needs it badly, it’s a beautiful place.
Stayed 1 night in Apr 2023

10/10 Excellent

Patrick

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. My kids enjoyed the arcade a lot and the concierge even gave my son a roll of quarters to use there. We really liked the views from our room and the walkability of the location. Wheeling is a really neat town and this hotel's locations is at the heart of it. We'd definitely stay here again.
Stayed 1 night in Apr 2023

10/10 Excellent

Anna

Stayed 1 night in Apr 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find!
Last minute getaway. We were skeptical at first but really enjoyed location. Many stops all within walking distance.
Stayed 1 night in Apr 2023

10/10 Excellent

Carmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing i would have liked to have been much better was the water pressure . We were in room 616
Stayed 1 night in Mar 2023

10/10 Excellent

Cindy

Stayed 1 night in Mar 2023

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I went to a Wheeling Nailers game, and this hotel was easily within walking distance. There is not much to do in the area during the winter, but the hotel itself was great. The room was super clean and well maintained. Staff was helpful and friendly. My only "dislike" was the breakfast options. Very limited, I wouldn't even rate it a continental offering. But the cost was reasonable, so I would happily stay here again.
Stayed 1 night in Mar 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay!!! The guy who worked the desk was knowledgeable about the area and nice. A unique historical property.
Stayed 1 night in Mar 2023