Fairfield Inn & Suites by Marriott Wichita Downtown Reviews

Directions to hotel not explicit enough and building across the street from entrance of hotel is unsightly. Should be taken down and made into a parking lot for hotel quest. Farther away than I expected from downtown tourist fun.

Fun time with friends meeting at the Common Threads Quilt Show in Wichita. The hotel is comfortable with a great place to talk. Friendly staff that is very helpful with suggestions on eating and services of the hotel. Good breakfast!

The hotel was impeccable - very clean, very modern décor, really quite upscale. Staff was friendly, location was great. The only downside I think would be the breakfast - although good with eggs, waffles, bagels,cereal, there was no fresh fruit. Could have just been the day. We would definitely stay here again.

I had a couple of small requests to make of staff; they were handled quickly, competently and with a minimum of fuss; VERY professional as well as very pleasant!

Typical Fairfield, but the bar is an extra fun touch. Nice location, easy to get in and out of and the parking isn't terrible and was especially nice during the snow. The king room size was a little tiny, I was disappointed by that, but the beds and furnishings are nice, typical of Marriott properties. The pool is great, even in the winter, but seems to be salt water, so it may irritate your eyes.

The staff was very courteous! Beds were comfy. Rooms were nice & quiet. The gym offered a variety of workout equipment (all of which actually worked - unlike many other hotel gyms), weights & mat. The pool was nice, and the breakfast was average. The only 2 downsides we experienced with this hotel - no fridge in the room, and the parking garage wasn't attached to the hotel (so we had to walk out in the elements). Would definitely stay here again!

We've always enjoyed Fairfield Inn & Suites. This hotel is relatively newer, so it was pretty and clean. Service was very friendly and helpful. I would definitely recommend this hotel. We had our two young children, and all went great. The breakfast was good--much the same as most hotels now with similar choices for biscuits/gravy, sausage and eggs, cereal, muffins, fruit, toast, etc. (no waffles, though...the kids were sad about that, but oh well!) Really the only unfortunate part about this location is the parking. We stayed in Dec. with lots of snow/cold weather and the parking is in a next door garage, with no direct access into the hotel, so we had to take the kids, bags, etc. down through the parking garage and walk along the street just a little ways to the hotel entrance. In nice weather, it wouldn't be an inconvenience at all, but with the frigid temps/ice/snow.....that part wasn't fun at all.

The best part of our stay was the Shuttle Van Driver, he was great both to and from the airport. We arrived early and was thankful that they allowed us to check in early. After being in the room for awile my wife smelled something, as she began to put away clothes in a drawer she found a large plastic zip lock bag of moldy pizza. We contacted the front desk and the woman was very nice and apologetic, she moved us to a suite which was slightly larger. We were very cold that first night and asked for someone to check the heat. Found out they use heat pumps in the rooms which do not work well when it is very cold outside, there was no one to fix problem and they offered to move us yo another room, we did not want too move our stuff again. The room did not get cleaned after the first day, they just gave us towels, next day heard from the maintenance guy the hotel is only three years old and many of the thermostats were breaking. He changed out the thermostat and still cold air was blowing,even after rigging the heat to work it did not, but during the day it got up around 60 degrees, next two days the room was not cleaned. I complained and got many excuses, basically they had kitchen people helping do room cleaning and we were told they only do a deep clean every three days. This is not the Marriott standard, nor what people expect. Not sure we would stay there again, even though staff was kind and always apologetic. There is more but you get the idea,