Aerial view

Reviews of Howard Johnson by Wyndham Williams

2 out of 5
Howard Johnson by Wyndham Williams
511 N Grand Canyon Blvd, Williams, AZ

Reviews

7.6

Good

Rating 10 - Excellent. 302 out of 1003 reviews" "
Rating 8 - Good. 343 out of 1003 reviews" "
Rating 6 - Okay. 199 out of 1003 reviews" "
Rating 4 - Poor. 94 out of 1003 reviews" "
Rating 2 - Terrible. 65 out of 1003 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Noor

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 26, 2024
Dear Noor,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Excellent

Kevin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on Apr 18, 2024
Dear Kevin,Thank you for choosing us at Howard Johnson by Wyndham Williams during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

8/10 Good

Forbes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the monies
Stayed 1 night in Apr 2024
Response from General Manager on Apr 21, 2024
Dear Forbes,We loved having you stay with us at Howard Johnson by Wyndham Williams. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

4/10 Poor

Casey

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Not very clean, very crowded dining for breakfast and no elevator.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Casey,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

4/10 Poor

Barbara

Disliked: Staff & service, property conditions & facilities
Rude receptionist. Was charged more than quoted by expedia
Stayed 1 night in Apr 2024
Response from General Manager on Apr 12, 2024
Dear Barbara,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

6/10 Okay

Cristian

Traveled with family
Disliked: Amenities
Old building, old and noise AC. At times it smelled very bad, maybe it was the carpet or the AC
Stayed 1 night in Apr 2024
Response from General Manager on Apr 8, 2024
Dear Cristian,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean basic hotel. Indoor pool and hot tub is great in the winter and edge seasons when all the outdoor pools at other places are closed. Friendly helpful staff.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 8, 2024
Dear Elizabeth,Thank you for staying with us at Howard Johnson by Wyndham Williams and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 Good

Willie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Apr 8, 2024
Dear Willie,Thank you for staying with us at Howard Johnson by Wyndham Williams and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

2/10 Terrible

lynn

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Did not make the bed or pick up the towel or put in clean towel
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 6, 2024
Dear Lynn,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

6/10 Okay

Karina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 6, 2024
Dear Karina,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

6/10 Okay

Maurie

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 9, 2024
Dear Maurie,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

6/10 Okay

Amber

Stayed 2 nights in Apr 2024
Response from General Manager on Apr 24, 2024
Dear Amber,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

4/10 Poor

Sandeep

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Another run down motel from Howard Jonson. The owner of this property seems to take it for granted that tourist visiting grand canyons and surrounding areas will stay at this location no matter what and out of limited options. This motel offer bare minimum and should be considered as last resort when all others are completely exhausted.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 5, 2024
Dear Sandeep,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 Good

Tuan

Traveled with family
Liked: Cleanliness, staff & service
Good for an overnight stay.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 5, 2024
Dear Tuan,We are delighted that you decided to stay with us at Howard Johnson by Wyndham Williams during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

4/10 Poor

Melanie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We found old underwear from a previous stay in our room. Upon check in, the woman was very rude and when we asked clarifying questions, the woman questioned our intlleigence. When our kids tried to ask her a question, she sighed and rolled her eyes. She walked away and someone else started helping us. The pool area is clean, but the pool is not heated.
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 2, 2024
Dear Melanie,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 Good

barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a good location breakfast was ok no fruit or yogurt was a dissapointment.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 31, 2024
Dear Barry,We loved having you stay with us at Howard Johnson by Wyndham Williams. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

6/10 Okay

PAMELA, Winnipeg

Liked: Cleanliness, staff & service
Loved the town. Very nice to walk around. Hotel was ok, needs some updating. Cean rooms and the staff friendly.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 30, 2024
Dear Pamela,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

8/10 Good

Rachel

Traveled with family
Dated.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 28, 2024
Dear Rachel,Thank you for choosing us at Howard Johnson by Wyndham Williams during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 Excellent

Kathryn

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 27, 2024
Dear Kathryn,It was great to have you staying with us at Howard Johnson by Wyndham Williams and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

6/10 Okay

Cindy

Traveled with family
Disliked: Property conditions & facilities
Could smell cigarette smoke very strongly. Everything could use an update and aome repair. The pool was large and heated nicely.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 22, 2024
Dear Cindy,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 Good

Jean-Claude

Traveled with family
Bien
Stayed 1 night in Mar 2024
Response from General Manager on Mar 19, 2024
Dear Jean,We loved having you stay with us at Howard Johnson by Wyndham Williams. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

6/10 Okay

Cecy

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not look like on the pictures
Stayed 1 night in Mar 2024
Response from General Manager on Mar 17, 2024
Dear Cecy,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

8/10 Good

Vilawan

Traveled with family
Liked: Property conditions & facilities
Just ok
Stayed 1 night in Mar 2024
Response from General Manager on Mar 17, 2024
Dear Vilawan,We loved having you stay with us at Howard Johnson by Wyndham Williams. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 Excellent

Chandni

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good breakfast, friendly staff, as advertises.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 17, 2024
Dear Chandni,We loved having you stay with us at Howard Johnson by Wyndham Williams. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 Excellent

Hemen

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and safe indoors heated pool was wonderful. Breakfast included is always great. I would definitely stay again.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 15, 2024
Dear Hemen,We are delighted that you decided to stay with us at Howard Johnson by Wyndham Williams during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

6/10 Okay

Nancy

Traveled with family
Liked: Staff & service
Disliked: Amenities
Breakfast was good but thr place smelled funky.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 13, 2024
Dear Nancy,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

8/10 Good

Rudy

Stayed 1 night in Mar 2024
Response from General Manager on Apr 1, 2024
Dear Rudy,Thank you for staying with us at Howard Johnson by Wyndham Williams and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excellent

Steve

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to check in very late. And check out early. Great comfortable stay
Stayed 1 night in Mar 2024
Response from General Manager on Mar 10, 2024
Dear Steve,We loved having you stay with us at Howard Johnson by Wyndham Williams. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 Excellent

Julius

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly good quick breakfast owner was awesome will be our new stopover from now on
Stayed 1 night in Feb 2024
Response from General Manager on Mar 5, 2024
Dear Julius,We loved having you stay with us at Howard Johnson by Wyndham Williams. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Well-kept hotel. Friendly staff.
Stayed 3 nights in Feb 2024
Response from General Manager on Mar 3, 2024
Dear Sandy,We loved having you stay with us at Howard Johnson by Wyndham Williams. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 Excellent

Larry

Stayed 1 night in Feb 2024
Response from General Manager on Mar 5, 2024
Dear Larry,We loved having you stay with us at Howard Johnson by Wyndham Williams. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 Excellent

Jaclyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place with indoor pool and hot tub. Decent breakfast. Quiet and great staff. Room had microwave and refrigerator.
Stayed 1 night in Feb 2024
Response from General Manager on Mar 2, 2024
Dear Jaclyn,Thank you for staying with us at Howard Johnson by Wyndham Williams and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

2/10 Terrible

Julia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were mascara stains on 3 out of 4 pillows. I asked twice (once each on 2 separate nights) for a spare blanket so my 15 yo son and I didnt have to share one and was told both times that they didnt have any. So I slept with layers and a sheet and cranked up the heat. The floors and walls were visibly dirty. There was no housekeeping wven though we stayed for 3 nights. It was gross. Ill pay more elsewhere to at least have clean bedding and a blanket.
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 28, 2024
Dear Julia,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

8/10 Good

MD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price with breakfast included
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 28, 2024
Dear MD,It was great to have you staying with us at Howard Johnson by Wyndham Williams and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

4/10 Poor

Kari

Disliked: Property conditions & facilities
Made reservation online. Clerk charged me again. Think he was training the other one. They spoke broken english. Could not understand them. My queen bed seemed to be broke, it tilted slightly to the left. Felt a bulge in my back. Fan did not work well. Lighting by sink very poor. Especially to put makeup on. Whole room was dark. Microwave couldmt accommodate a bag of microwave popcorn. Kept getting stopped and stuck. Fridge did not work. Carpet felt unclean. Sheets were clean but blanket was gross and felt like thin sponge. Clerks were polite. Hot tub was nice and pool ok.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 28, 2024
Dear Kari,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

10/10 Excellent

Brenda

Traveled with partner
Liked: Staff & service, amenities
Pillows were terrible
Stayed 1 night in Feb 2024
Response from General Manager on Feb 26, 2024
Dear Brenda,Thank you for staying with us at Howard Johnson by Wyndham Williams and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities
Decent for the price, outdated and our non smoking room smelled like a smoking room but it gave us a place to lay our heads for the night after a long day and breakfast included was convenient
Stayed 1 night in Feb 2024
Response from General Manager on Feb 25, 2024
Dear Sarah,We loved having you stay with us at Howard Johnson by Wyndham Williams. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just maybe have the room attendant make sure the TV is working before the guest arrives. Mine did not work but I wasn’t going to use it anyway .
Stayed 1 night in Feb 2024
Response from General Manager on Feb 24, 2024
Dear David,Thank you for staying with us at Howard Johnson by Wyndham Williams and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 Excellent

nifran

Stayed 4 nights in Feb 2024
Response from General Manager on Mar 22, 2024
Dear Nifran,We are delighted that you decided to stay with us at Howard Johnson by Wyndham Williams during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 Excellent

Johan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's nothing to complain about it everything was excellent 👌
Stayed 1 night in Feb 2024
Response from General Manager on Feb 24, 2024
Dear Johan,Thank you for staying with us at Howard Johnson by Wyndham Williams and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 Excellent

Josefina, Diego Martin

Stayed 1 night in Feb 2024
Response from General Manager on Feb 24, 2024
Dear Josefina,Thank you for staying with us at Howard Johnson by Wyndham Williams and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 Excellent

Francisco

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly and made sure I had everything I need it for my stay.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 21, 2024
Dear Francisco,It was great to have you staying with us at Howard Johnson by Wyndham Williams and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

8/10 Good

Dylan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The front office lady was there all 3 days we stayed from when I woke up to when I went to bed. She was always attentive to anything we needed and was absolutely so sweet.
Response from General Manager on Feb 20, 2024
Dear Dylan,We loved having you stay with us at Howard Johnson by Wyndham Williams. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and perfect location
Stayed 1 night in Jan 2024
Response from General Manager on Jan 22, 2024
Dear Guest,Thank you for staying with us at Howard Johnson by Wyndham Williams and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excellent

Leticia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from General Manager on Jan 17, 2024
Dear Leticia,It was great to have you staying with us at Howard Johnson by Wyndham Williams and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 Excellent

Sydney

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Planned a quick trip to enjoy a snow day, Came back to our room It was extremely clean. The pool and hot tub was nice to relax and warm up. We will be staying here again
Stayed 1 night in Jan 2024
Response from General Manager on Jan 15, 2024
Dear Sydney,Thank you for staying with us at Howard Johnson by Wyndham Williams and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from General Manager on Jan 9, 2024
Dear Marilyn,We loved having you stay with us at Howard Johnson by Wyndham Williams. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only negative was the room heater was blasting when we got to our room. We opened the window and turned the AC on and it was better
Stayed 1 night in Jan 2024
Response from General Manager on Jan 9, 2024
Dear Nicole,We loved having you stay with us at Howard Johnson by Wyndham Williams. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 9, 2024
Dear Guest,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

6/10 Okay

TODD

Business traveler
Liked: Staff & service
Stayed 1 night in Jan 2024
Response from General Manager on Jan 9, 2024
Dear Todd,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager