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Reviews of Motel 6 Putnam, CT

2 out of 5
Motel 6 Putnam, CT
5 Heritage Rd, Putnam, CT

Reviews

6.2
Rating 10 - Excellent. 74 out of 414 reviews" "
Rating 8 - Good. 92 out of 414 reviews" "
Rating 6 - Okay. 104 out of 414 reviews" "
Rating 4 - Poor. 71 out of 414 reviews" "
Rating 2 - Terrible. 73 out of 414 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

SCOTT

Liked: Cleanliness, staff & service, property conditions & facilities
Well worth for what I needed
Stayed 1 night in Apr 2024

8/10 Good

BELINDA

Stayed 1 night in Mar 2024

2/10 Terrible

Glen

Traveled with group, Business traveler
Cannot believe that the room heater was turned off when I checked in. Room temp was 52 degrees when we arrived at 8pm, and it took until 1am before it finally reached the set point of 68. Likewise, the baseboard heater in the bathrooms are not hooked up. I asked for a different room, but conditions were identical, heater was off, and the bathroom heater was fake.
Stayed 1 night in Mar 2024
Response from Veeral Patel on Mar 4, 2024
Thank you for your feedback. We cannot leave heat on for all guest arrival due to not guaranteed of guest call to confirm they will be arriving on certain time. Sorry for any inconvenience.c

4/10 Poor

Deborah

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No idea how people give this such great reviews. Like did we stay at the same place? Got there at 11pm exhausted ready to shower and bed. Floor was sticky at entry and the light switch near the door did nothing. Once I turned the room lights on using my phone flashlight I saw a sign on the entry light switch saying not to touch. Shower was super tiny (no tub as stated in description) and zero toiletries available (also stated there would be). Bed was actually super comfy too bad between a dog barking a few rooms down and the drunks in the hall it wasn’t quite till 2 am. Go to check out and grab coffee. Surprise no coffee. The pot was broken. All and all it was a motel but for the price I paid I expected at least what was advertised
Stayed 1 night in Jan 2024
Response from Veeral Patel on Jan 27, 2024
Thank you for feedback. Sorry our accommodation didn't meet your expectation.

10/10 Excellent

Jean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room were clean, staff is friendly but the parking lot was icy from recent snow fall. Other than that everything was excellent.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 30, 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service
Extreme basics. No lamp in room. Heat/AC off until room occupied. No USB jacks. Only 2 vending machines. Sleep & Go!
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 16, 2024
Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

samantha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 1 night in Jan 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 9, 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Julie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good night sleep
Right off interstate. Easy check in proecess. Nice and clean room. Friendly staff.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 2, 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Phillips

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied with my stay
Stayed 1 night in Dec 2023

10/10 Excellent

lashawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Bruce

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel 6 Putnam CT
First time staying here. Very good experience. Clean and quiet room. Will definitely stay here again in future.
Stayed 1 night in Dec 2023
Response from Veeral Patel on Dec 16, 2023
Thank you for leaving positive feedback.

10/10 Excellent

Thomas

Liked: Cleanliness
Stayed 1 night in Nov 2023

8/10 Good

Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities
Allgood will stay there next year also
Stayed 1 night in Nov 2023
Response from Nancy Y. on Nov 21, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

James

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
Check in went great Went to get in our room the exterior door to the vestibule was not secure, The people who seem to "live" there were in and out all night long through the unsecured door that they have propped open by flipping the lock latch in the downward position,The vestibule we entered through smelled like pot our room smelled like pot I went to go plug my phone in a wall outlet to find a dirty plastic cup behind the nightstand, we ended up in a room next to the staircase and again the people who "live" there were up and down stomping up and down the stairs all night Definitely would not be staying there again
Stayed 1 night in Nov 2023
Response from Veeral Patel on Nov 9, 2023
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice helpful people
My usual place to stay close to many places.
Stayed 4 nights in Oct 2023
Response from Brand Experience Team on Nov 7, 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

4/10 Poor

Lucy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
Very old hotel. No coffee in room. No shampoo, no breakfast
Stayed 1 night in Oct 2023
Response from Veeral Patel on Oct 23, 2023
Miss Lucy, Motel 6 brand doesn't require coffee In rooms. Shampoo we keep at front desk and we don't service breakfast. Only coffee at the Lobby. Thank you for leaving for feedback.

8/10 Good

charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
on a business trip and needed a place to sleep, clean up in the morning. Motel served its purpose.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 31, 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 Good

Sarah

Stayed 1 night in Oct 2023

8/10 Good

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Christy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth staying there
We checked in super late. They were very helpful.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 24, 2023
Hi Christy, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

10/10 Excellent

Michael, woodbury

Stayed 1 night in Sep 2023

6/10 Okay

donald

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Veeral Patel on Sep 23, 2023
Thank you for your review.

10/10 Excellent

Beverly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, quiet and convenient hotel. Would like to have coffee pot and iron and ironing board in the room. Beds were very comfortable. Staff were very pleasant and welcoming. It would be nice to have outside seating on the entrance patio. This hotel has great promise and potential.
Stayed 5 nights in Sep 2023
Response from Brand Experience Team on Sep 28, 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 Good

Melissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Robin

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was hair all over the bed on the pillows on the sheets and the floor was sticky
Stayed 2 nights in Aug 2023
Response from Brand Experience Team on Aug 30, 2023
Hi Robin,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 Excellent

James P., BRIDGEPORT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very solid affordable go to place to stay on my annual vacation to the North East Corner
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 30, 2023
Hi James,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

2/10 Terrible

Susan

Business traveler
Disliked: Staff & service, property conditions & facilities
Disappointed in Motel 6
Stayed 1 night in Aug 2023

4/10 Poor

Shelley

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel is VERY dated. Prob the most uncomfortable bed I've ever paid money to sleep on. Rather than keep the place up, they've filled the pool in and put pavers over it, so it was quite obv. Really run down, but everything else in the area was booked. But it was clean and safe.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 15, 2023
Hi Shelley,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

4/10 Poor

James

Traveled with partner
Disliked: Amenities, property conditions & facilities
No fills. A bed, desk & tv. Small frig & small mw. All low quality. Low quality Dish cable system with slow wifi.No coffee or tea. No lamp in the room. 2 crappy vending machines. One limited soda and one limited snack.
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on Aug 3, 2023
Hi James,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Douglas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Douglas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

6/10 Okay

Sarah

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the worst but not much better
Not the worst motel I’ve stayed in, but not much better than the worst. The staff was kind and attentive, but that is where the positives end unfortunately. The hallways reeked of smoke, weed and mildew and the air quality in the room was musty. There was mold and dirt in every corner & edge, floor and ceiling, the shower curtain was filthy, the inside of the mini fridge was filthy and the bathroom door barely closed. The towels were tissue thin and some also stained/dirty. There was no lamp in the room, just overhead lighting making it very difficult to share a room as a family with young kids going to bed earlier than us. No bath tub either, which doesn’t work with small kids. The beds were acceptable, overall the room was adequate for a person traveling alone who just needs a spot to sleep or maybe a couple, but disappointing for a family considering the nicer establishments we’ve stayed in at the same price point. I certainly wouldn’t book again with the family, nor would I recommend it.
Stayed 3 nights in Jul 2023
Response from Brand Experience Team on Aug 3, 2023
Hi Sarah,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness
For a motel 6 this was quite clean and staff were helpful! Quiet area too! Beds are really firm, but I enjoy that since I hate soft fluffy beds!
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 26, 2023
Hi Giovanni,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

8/10 Good

Christine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was pleasant and helpful. The room was clean and the location was convenient. It is not high end lodging, but we chose it for availability and affordability.
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on Jul 20, 2023
Hi Christine,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Douglas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Adam

Stayed 1 night in Jul 2023

8/10 Good

Monica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the room and stay were very good. Mattress was new and very comfortable. What I didn’t like: ground floor room with windows that open but no screens. Not enough electrical outlets in room to charge phones, iPad. King size bed with two nightstands but only one bedside lamp.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on Jul 7, 2023
Hi Monica,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

8/10 Good

Joseph

Stayed 1 night in Jun 2023

6/10 Okay

Barbara

Stayed 1 night in Jun 2023

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Broken locks on all 3 doors going to far building where Room 135 is located. No security cameras. Room and hallway stank of cigarette smoke. Caulking behind bathroom sink so eroded, sink moved if you leaned on it. Water in shower takes at least 5 minutes to become hot. Left 1 day into 4 day visit
Stayed 4 nights in May 2023
Response from Brand Experience Team on Jun 15, 2023
Hi Robert,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities
The renovations are nice
Stayed 8 nights in May 2023
Response from Brand Experience Team on Jun 7, 2023
Hi William,Thank you for positively rating your stay!!Lilith#Team6

6/10 Okay

James

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Heidi

Traveled with partner, Traveled with pets
Disliked: Staff & service, amenities
the room was inconvient, only 1 chair for 2 to sit in, the bed was way too high to comforatbly sit on, you had to hop up on it and that was uncomfortable for my husband to sit on, no coffee maker and things to make coffee with, no breakfast buffet in the morning. We left a day early because of this to go back home. The toilet was crooked, the sink was placed crooked also, no regular tv channels. This was a disconcerning experience
Stayed 3 nights in Dec 2022
Response from Veeral Patel on Dec 12, 2022
Sorry for any inconvenience.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities
Place is a lot nicer than a few years ago They are doing Reno's as time goes by Been going th this place the last 10 years
Response from Veeral Patel on Nov 8, 2022
Thank you for feedback.

2/10 Terrible

Dennis

Disliked: Amenities, property conditions & facilities
Tv was pixelated and very bad signal, no restaurant or room service, no amenities, never stay there again
Response from Veeral Patel on Nov 1, 2022
Thank you for feedback.

2/10 Terrible

wei xin

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
冲凉房很狭窄，很小。电视机又不能看，没画面。
Stayed 1 night in Oct 2022
Response from Veeral Patel on Oct 26, 2022
Thank you for feedback