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Reviews of Sail Inn Motel

3 out of 5
Sail Inn Motel
19 James Street, Yeppoon, QLD

Reviews

9.2

Wonderful

Rating 10 - Excellent. 175 out of 288 reviews" "
Rating 8 - Good. 95 out of 288 reviews" "
Rating 6 - Okay. 15 out of 288 reviews" "
Rating 4 - Poor. 1 out of 288 reviews" "
Rating 2 - Terrible. 2 out of 288 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

loretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, convenient walking distance to local shops / cafes and beach. Reasonable rates for a short stay.
Stayed 1 night in May 2024
Response from Sail Inn on May 14, 2024
Thanks for staying, Loretta and for your kind review.

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
This property was clean and comfortable, nothing fancy but affordable.
Stayed 2 nights in May 2024
Response from Sail Inn on May 14, 2024
Thank you for staying, Lynne and for your kind review.

10/10 Excellent

Diesel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tidy and well equipped motel.. Short walk to the beach and to dining options..
Stayed 1 night in May 2024
Response from Sail Inn on May 12, 2024
Thanks so much for staying, Diesel and for your kind review.

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Easy to walk everywhere. Older property but in good condition, clean and tidy. Very friendly host.
Stayed 1 night in Apr 2024
Response from The Sail Inn on Apr 7, 2024
Thank you for your review David! we are so glad to here you enjoyed your stay with us.

6/10 Okay

Peggy, Lexington

Liked: Cleanliness
Very dated but clean. Reception was friendly. Room had a large tv, microwave , refrigerator and basic dish ware. Would stay again.
Stayed 1 night in Mar 2024
Response from The Sail Inn on Mar 17, 2024
Thank you for your wonderful review Peggy! We appreciate you feedback and hope to see you again in the future.

6/10 Okay

Garry

Liked: Staff & service
Room had water damage in bessa bricks very damp paint flaking of.
Stayed 1 night in Mar 2024
Response from The sail inn on Mar 14, 2024
Hi Garry,Thank you for your feedback. We have taken this into consideration. Kind regards, Sail Inn

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy with a newly renovated bathroom. Great value for money.
Stayed 1 night in Feb 2024
Response from Sail Inn Motel on Feb 26, 2024
Thank you so much for your review John! so glad to hear you enjoyed your stay with us and hope to see you again next time you visit Yeppoon :)

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great motel. Good location, easy to access and great value.
Stayed 1 night in Jan 2024
Response from Sail Inn Motel on Feb 2, 2024
Thank you so much for your review Philip! Hope to see you again next time you visit Yeppoon

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room we were in urgently needs a repaint. Mould and dpnrss and paint bubbling on the walls.
Stayed 1 night in Jan 2024
Response from Sail Inn Motel on Feb 2, 2024
Thank you for your review Andrew. We are sorry to hear about the and we appreciate your feedback, we will work towards fixing this issue

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good no nonsense motel, clean and comfortable
Stayed 1 night in Jan 2024
Response from Sail Inn Motel on Jan 27, 2024
Thank you for your review Anthony! we are happy to hear you enjoyed your stay with us and hope to see you again next time you visit Yeppoon :)

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
We stayed 2 nights and absolutely loved Yeppoon as part of our trip driving to Cairns. The motel is central with all amenities advertised. We ate out both nights - plenty of choice of restaurants. Also lots of local takeaways. We climbed Bluff Point and also went to some beautiful beaches which were nice and quiet.
Stayed 2 nights in Jan 2024
Response from Sail Inn Motel on Jan 22, 2024
Thanks so much for staying David! We hope you return for another visit. Sail Inn

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Good value - which is probably why it is often booked out. Good location - only short walk to beach and Yeppoon Lagoon. Renovated bathroom. Comfortable bed. Great kitchenette with microwave, toaster, crockery and cutlery.
Stayed 1 night in Jan 2024
Response from Sail Inn Motel on Jan 13, 2024
Thank you so much for your review Jillian! We are happy to hear you enjoyed your stay with us and hope to see you again next time you visit Yeppoon.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Disappointing stay - dated and noisy!
This accomodation is basic and dated. The check in was satisfactory. Unfortunately our sleep was disturbed both nights by other guests or resident staff shouting and arguing most of the night and nothing was done to stop this. I would not recommend or stay at this accomodation again.
Stayed 2 nights in Dec 2023
Response from Sail Inn Motel on Jan 11, 2024
Thank you for your review, we are sorry to hear about the unfortunate events that happened during your stay.When something like this happens please call the emergency number that is located on the wall inside the rooms, It is our check in procedure to inform you of this contact information and where it's located. This will notify employers and they will come to help with anything you need during your stay.Again we are sorry to hear about this and appreciate your feedback, regardless we hope you were still able to enjoy our beautiful town.

10/10 Excellent

Judy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location handy to everything, would definitely stay here again.
Stayed 3 nights in Dec 2023
Response from Sail Inn Motel on Dec 11, 2023
Thank you so much for your response Judy. We are so glad to see you enjoyed your stay. We look forward to seeing you next time!

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Good value accommodation
Stayed 1 night in Nov 2023
Response from Sail Inn Motel on Dec 6, 2023
Thank you for your review Sheryl.Hope to see you on your next visit to Yeppoon.

6/10 Okay

Peta

Really Sunday night was ok Monday night people one the next to me we're laugh carry on till 11.30 that night I'd heard it n the others sidevold Kay slam her door
Stayed 1 night in Nov 2023
Response from Sail Inn Motel on Dec 2, 2023
Thank you for your review Peta, we are sorry to hear about that and appreciate your feedback. We hope you were still able to enjoy your time in our lovely town :)

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Would definitely stay there again.
Stayed 1 night in Nov 2023
Response from Sail Inn Motel on Dec 2, 2023
Thank you for your review Julia! hope to see you again next time you visit Yeppoon :)

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from The Sail Inn Team on Nov 20, 2023
Thank you for your kind review Judith. We look forward to seeing you in the near future :)

8/10 Good

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to shops and walk along water
Stayed 1 night in Nov 2023
Response from Sail Inn Motel on Nov 11, 2023
Thank you so much for your review Frances! we are glad you were able to enjoy our beautiful town :)

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, easy walk to beach
Stayed 1 night in Oct 2023
Response from Sail Inn Motel on Oct 29, 2023
Thank you for your review Jane! we very much appreciate it.

8/10 Good

Georgina

Traveled with partner
Liked: Staff & service
Nice place for an overnight stay.
Stayed 1 night in Oct 2023
Response from Sail Inn Motel on Oct 22, 2023
Thank you for your review Georgina. We love good feedback :)

10/10 Excellent

Colin

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent.
Greeted by a smiling receptionist. Very friendly & very helpful. She went above & beyond. Situated within walking distance to everything Comfortable bed. Very clean. Very quiet. Crockery & cutlery provided.
Stayed 1 night in Oct 2023
Response from Sail Inn Motel on Oct 20, 2023
Thank you so much for your review Colin! so glad to hear you enjoyed your stay with us and we hope to see you again next time the wind blows you our way.

10/10 Excellent

Merrill

Stayed 1 night in Oct 2023
Response from Sail Inn Motel on Oct 20, 2023
Thank you for your 10/10 review Merrill!

10/10 Excellent

Kitty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for shopping , very reasonable good price !
Stayed 1 night in Oct 2023
Response from Sail Inn Motel on Oct 18, 2023
Thank you so much for your review!

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back
Good and convenient.
Stayed 2 nights in Oct 2023
Response from Sail Inn Motel on Oct 11, 2023
Thank you for your review Andre!

8/10 Good

Clark

Liked: Cleanliness, staff & service, property conditions & facilities
Position
Stayed 1 night in Oct 2023
Response from Sail Inn Motel on Oct 4, 2023
Thank you Clark for your 4 star review :)

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shops and beach. Very clean and comfortable. Friendly and helpful staff.
Stayed 1 night in Sep 2023
Response from Sail Inn Motel on Oct 3, 2023
Thank you Paul for your review :)

8/10 Good

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Sail Inn Motel on Sep 25, 2023
Thank you Vicky for your review :)

10/10 Excellent

Hannah

Stayed 1 night in Sep 2023
Response from Sail Inn Motel on Sep 25, 2023
Thank you Hannah for your 10 star review :)

8/10 Good

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy walk down town, and plenty of options for food and drinks very near to the motel.
Stayed 1 night in Sep 2023
Response from Sail Inn Motel on Sep 19, 2023
Thank you so much for your review! It is very convenient being located in the center of town!

10/10 Excellent

Danielle

Stayed 1 night in Sep 2023
Response from Sail Inn Motel on Oct 5, 2023
Thank you for your 5 star review Danielle, we appreciate it :)

8/10 Good

Nicola

Traveled with partner
Liked: Cleanliness
Clean property, in a reasonable location to everything.
Stayed 1 night in Sep 2023
Response from Sail Inn Motel on Sep 13, 2023
Thank you so much for your review Nicola! We're glad you enjoyed your stay :)

8/10 Good

KERRY

Traveled with partner
Liked: Cleanliness, staff & service
Spacious room and within walking distance to esplanade and cafes.
Stayed 2 nights in Sep 2023
Response from Sail Inn Motel on Sep 12, 2023
Thank you Kerry for your review :)

2/10 Terrible

Suzanne

Stayed 1 night in Sep 2023
Response from Sail Inn Motel on Sep 13, 2023
Thanks for your review Suzanne! We appreciate the feedback :)

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
A great little motel in an excellent location.
Stayed 2 nights in Sep 2023
Response from Sail Inn Motel on Sep 11, 2023
Thank you Pamela for your review :)

6/10 Okay

Nicole

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Lovely staff at reception, room quite good for price, noticed what was dried snot on shower cubicle, bathroom needs to be cleaned more thoroughly between customers
Stayed 1 night in Sep 2023
Response from Sail Inn Motel on Sep 3, 2023
Thank you so much for your review Nicole! We do apologize for state of the bathroom and appreciate your feedback. Hope you were still able to enjoy your time in Yeppoon.

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great simple accomodation very well maintained and clean venue
Stayed 1 night in Aug 2023
Response from Sail Inn Motel on Sep 2, 2023
Thank you so much for your review Peter! We appreciate the feedback :)

8/10 Good

Patrick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better TV with internet/Youtube access would be good.
Stayed 1 night in Aug 2023
Response from Sail Inn Motel on Aug 28, 2023
Thank you Patrick for your review :)

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot. Central to everything.
Stayed 1 night in Aug 2023
Response from Sail Inn Motel on Aug 28, 2023
Thank you Victoria for your review :)

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Sail Inn Motel on Aug 15, 2023
Thank you Elaine for your 10 star review :)

10/10 Excellent

Barry

Stayed 1 night in Aug 2023
Response from Sail Inn Motel on Aug 21, 2023
Thank you Barry for your 10 star review :)

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property in the town but quiet.
Stayed 1 night in Jul 2023
Response from Sail Inn Motel on Aug 9, 2023
Thank You very much for your kind review, Marlene.

6/10 Okay

Samantha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Sail Inn Motel on Jul 28, 2023
Thank you for your review Sam!

10/10 Excellent

Mariea

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small well kept motel. Friendly helpful staff. Situated close to all amenities.
Stayed 4 nights in Jul 2023
Response from Sail Inn Motel on Jul 24, 2023
Thank you Mariea for your review :)

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The room was cleaned immaculately. Room was quiet. Was basic, but just what we needed for a sporting event in the area. Check in was stress free even though we arrived after the reception was closed.
Stayed 3 nights in Jul 2023
Response from Sail Inn Motel on Jul 20, 2023
Thank you so much for your review Michelle! so happy to hear your check in and stay went smoothly.

10/10 Excellent

Henning

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Sail Inn Motel on Jul 18, 2023
Thank you Henning for your 5 star review :)

8/10 Good

Iain

Stayed 1 night in Jul 2023
Response from Sail Inn Motel on Aug 3, 2023
Thank you so much for your review! Hope to see you again next time.

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Sail Inn Motel on Jul 10, 2023
Thank you for your 4/5 review Shane. We hope you enjoyed your stay. We hope to see you again :)

10/10 Excellent

Ellen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, clean and modern in handy location.
Stayed 1 night in Jun 2023
Response from Sail Inn Motel on Jul 5, 2023
Thank you so much for your kind review Ellen! We hope to see you next time you visit Yeppoon :)

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Great value obviously had recent Reno which is lovely . Very comfy bed. Well situated for everything
Stayed 1 night in Jun 2023
Response from Sail Inn Motel on Jul 2, 2023
Thank you for your kind review Alan :)