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Reviews of Holiday Inn Express Yreka-Shasta Area, an IHG Hotel

2.5 out of 5
Holiday Inn Express Yreka-Shasta Area, an IHG Hotel
707 Montague Rd, Yreka, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 453 out of 754 reviews" "
Rating 8 - Good. 223 out of 754 reviews" "
Rating 6 - Okay. 42 out of 754 reviews" "
Rating 4 - Poor. 23 out of 754 reviews" "
Rating 2 - Terrible. 13 out of 754 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Debbi, Roseville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was under construction and the Elevator wasn’t working. Other then that it was great
Stayed 3 nights in Feb 2024

10/10 Excellent

Robert N

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great will stay shsin
Stayed 1 night in Apr 2024

10/10 Excellent

Gerry

Stayed 2 nights in Apr 2024

6/10 Okay

Michelle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked into my room I needed to quickly change my clothes and leave for an event. I was in my room for less than 5 minutes, not full clothed, and someone came into the room with their own key. They left. I called the front desk and was told that they thought my room was vacant. This did not make me feel super comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Nicholas

Stayed 1 night in Apr 2024

6/10 Okay

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities
Sounds from nonstop bigriggs coming and going to get fuel!
Stayed 1 night in Apr 2024

10/10 Excellent

Larry A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet stay. Very enjoyable would book again.
Stayed 1 night in Mar 2024
Response from Lowell on Apr 1, 2024
Thank you for your review. thank you for choosing to stay at holiday Inn express Yreka.

10/10 Excellent

dan

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Customer service was outstanding.
Stayed 1 night in Mar 2024
Response from Lowell on Apr 1, 2024
Thank you for your review and comments.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lowell on Feb 29, 2024
thank you for your review.Become an IHG member and enjoy points and benefits during your stay.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Good breakfast.
Stayed 1 night in Feb 2024
Response from Lowell on Feb 21, 2024
Thank you for your review. Miguel and Amber our breakfast hosts are the best anywhere. come see for your self.

10/10 Excellent

Roy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very easy to get to
Stayed 1 night in Feb 2024
Response from Lowell on Feb 21, 2024
Thank you for your review. we look forward to you returning again.

10/10 Excellent

Suzan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Beauriful area. Great staff.
Stayed 1 night in Feb 2024
Response from Lowell on Feb 21, 2024
Thank you for your review.handpicked and best trained staff in town. come say hi. bring your swim suit

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location, staff extremely nice and friendly. Plenty of parking. Rooms are very clean and comfy.
Stayed 2 nights in Feb 2024
Response from Lowell on Feb 21, 2024
Thank you for your review. Holiday Inn Express Yreka. offers the best in accommodations in the areas

10/10 Excellent

Willow

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly. Beds are comfortable and sheets are soft. Water pressure in shower is great. Lobby and dinning area is very clean.
Stayed 1 night in Feb 2024
Response from Lowell on Feb 21, 2024
Thank you for your review. You confirmed that we are the best deal in town. come join us this summer.

10/10 Excellent

Fran

Stayed 1 night in Feb 2024
Response from Lowell on Feb 21, 2024
Thank you for your review

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Lowell on Feb 21, 2024
Thank you for your review. We are the hotel on the hill overlooking the freeway. come pay us a visit

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, large room, clean, comfy bed, complimentary full hot breakfast. Great deal.
Stayed 1 night in Jan 2024
Response from Lowell on Feb 21, 2024
Thank you for your review. WE serve the best breakfast in Yreka and have the only hotel elevator. come enjoy our heated pool.

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lowell on Feb 21, 2024
Thank you for your review. start planning your summer travel plans

10/10 Excellent

BHANU

Stayed 1 night in Dec 2023
Response from lowell on Feb 21, 2024
Thank you for your review.

10/10 Excellent

Kanhaiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean rooms, nice amenities!
Great stay. Smooth check in, very helpful and friendly staff, and an excellent room. Was very satisfied with the cleanliness, amenities, and loved the breakfast bar. The pancake machine was heating up but the staff (sorry didn't ask for her name) helped me out with making a few pancakes!
Stayed 1 night in Dec 2023
Response from Lowell on Jan 4, 2024
Thank you for your review. and thank you for choosing to stay at the holiday Inn Express Yreka, Amber our breakfast host as well as Miquel take great pride and enjoyment is serving our guests. The pancake machine is very entertaining and is only offered by Holiday Inn Express. Please come again soon.

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Lowell on Jan 4, 2024
Katherine, Thank you for your review. Thank you for choosing to stay at the holiday Inn Express Yreka. We value you as our guest. It is a pleasure to serve you.

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, modern clean hotel with a good breakfast and comfy beds
Stayed 1 night in Dec 2023
Response from Lowell on Jan 4, 2024
JudyThank you for your review. Holiday Inn prizes itself in being the best hotel in Yreka that offers a great property and great service. We offer the best Breakfast in town and the only Hotel Elevator

10/10 Excellent

Roxanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
We love this place, the staff is amazing and friendly, our room is always very clean, the bed is comfortable. Breakfast hit the spot! We are very satisfied customers and make this a regular stop on our way to California each Xmas! Thank you Yreka Holiday Inn
Stayed 1 night in Dec 2023
Response from Lowell on Jan 4, 2024
Roxanne, thank you for your review. we are pleased you enjoy your stay. we look forward to seeing you again next December. Happy New Year

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to, room was clean and comfortable
Stayed 1 night in Dec 2023
Response from Lowell on Jan 4, 2024
Thank you for your review. Holiday inn Express values you as our guest. please come again soon

8/10 Good

Frances

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lowell on Jan 4, 2024
Thank you for your review. looking forward to your returning. The snow is falling and Mount Shasta ski park is about to open.

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Lowell on Jan 4, 2024
Thank you for your review. Please come again.

8/10 Good

Philomena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
It was interesting. I had booked 2 queen room First room given was a single. Second room had one bed not made up and towels were on the floor in the bathroom. Third room was fine except that the toilet was really low and I had requested an assessable room. Apparently they did have have any of these rooms cleaned!!! We stayed because it was non refundable. Very disappointing!!!
Stayed 1 night in Dec 2023
Response from lowell on Jan 4, 2024
Thank you for your review. this is disappointing to me as well. We take our guest satisfaction seriously. we dropped the ball with your account. we obviously have some work to do to fix this from occuring in the future.

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Lowell on Jan 4, 2024
Thank you for your review. we value you as our guest

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish they had different breakfast options. It’s the same every day:
Stayed 3 nights in Nov 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was terrific. large, clean, comfortable
Stayed 1 night in Nov 2023

10/10 Excellent

Haimanti

Recently updated nice clean and comfortable hotel
Stayed 1 night in Nov 2023

8/10 Good

cecilia

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Nov 2023

10/10 Excellent

Whitley

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and the room was spacious. The king bed was SOOOOO COMFY. The bed had 4 pillows (2 soft and 2 firm). The soft ones were so cozy I even asked where they get them (they are made for the hotels). Free breakfast in the AM was plentiful and the lady working it was super sweet. The ONLY downfall is that it is not a dog friendly hotel and I often travel with my dog.
Stayed 1 night in Nov 2023

8/10 Good

Neil

Stayed 1 night in Nov 2023
Response from Lowell on Jan 4, 2024
Thank you for your review. Holiday Inn Express offers top guest experience a great breakfast and the only elevator in town.

10/10 Excellent

Kari

Stayed 1 night in Nov 2023

10/10 Excellent

patty

Stayed 2 nights in Nov 2023

8/10 Good

Herman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay over all. room heating was somewhat noisy
Stayed 1 night in Nov 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Lowell on Nov 15, 2023
Thank you for your review. we value you as our guest. thank you for choosing to stay at the holiday Inn Express Yreka

10/10 Excellent

Richard

Stayed 1 night in Oct 2023

8/10 Good

Adriane

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property is nice. Location is good. Price was high. Suprized by additional taxes.
Stayed 2 nights in Oct 2023
Response from Lowell on Oct 30, 2023
Thank you for your review.Thank you for choosing to stay at the holiday Inn Express yreka.

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the road convenient. Holiday Inn Express always v nice. Disappointed in breakfast at this location this time ( in past it was good). Juice machine didn’t work. Poor selection of bread. Oatmeal not cooked. We were first ones there, but time was ok; opened at 6:00
Stayed 1 night in Oct 2023
Response from Lowell on Oct 26, 2023
Thank you for your review. So sorry that the breakfast was not up to our standards. we need to be better.

10/10 Excellent

Alejandro

Stayed 1 night in Oct 2023
Response from Lowell on Oct 26, 2023
Thank you for your review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds and soo clean.
Stayed 1 night in Oct 2023
Response from Lowell on Oct 26, 2023
Thank you for your review. thank you for choosing to stay at the holiday Inn express Yreka.

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from lowell on Oct 26, 2023
Thank you for your review

10/10 Excellent

Monika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest service was excellent. The room was clean and comfortable.
Stayed 1 night in Sep 2023
Response from Lowell on Oct 26, 2023
thank you for your review. Thank you for choosing to stay at the holiday Inn Express Yreka

10/10 Excellent

Makenzie

Liked: Cleanliness, staff & service, property conditions & facilities
will definitely stay here again
Stayed 1 night in Sep 2023
Response from lowell on Oct 26, 2023
Thank you for your review. look forward until next time.

8/10 Good

Linda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Lowell on Sep 12, 2023
Thank you for your review.Look forward to your return

10/10 Excellent

HARRY, Roseville

Liked: Amenities
Nice, friendly
Stayed 1 night in Aug 2023
Response from Lowell on Sep 12, 2023
Thank you for your review. look forward to seeing you again.

2/10 Terrible

Matthew

Stayed 1 night in Aug 2023
Response from Lowell on Sep 12, 2023
Thank you for your review.What could we have done to improve your stay?