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Reviews of Emerson on Hurumzi

3.5 out of 5
Emerson on Hurumzi
Hurumzi St, Zanzibar Town

Reviews

9.2

Wonderful

Rating 10 - Excellent. 14 out of 17 reviews" "
Rating 8 - Good. 1 out of 17 reviews" "
Rating 6 - Okay. 0 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nelda

Liked: Staff & service, amenities, property conditions & facilities
Beautifully unique rooms. Super friendly and kind staff. Definitely recommend the dinner on the rooftop. Everything was amazing!
Stayed 2 nights in Dec 2023

10/10 Excellent

Ann

Stayed 5 nights in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Jesse

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the staff were friendly and helpful. Went in with high expectations and this stay exceeded them all!
Stayed 2 nights in Nov 2021
Response from Team Emerson on Hurumzi on Nov 17, 2021
Thank you for taking the time to send us your feedback.It was a pleasure to have you stay with us and look forward to your future visit. Karibu Tena Emerson on Hurumzi

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel with lovely service! The only issue is it can be quite loud at night but definitely would stay again if back in
Stayed 2 nights in Nov 2020
Response from Reservations & The Team at Emerson on Hurumzi on Dec 9, 2020
Dear Jessica, Thank you very much for taking the time to share your feedback. Indeed it is quite loud during the nights, being in the heart of Stone Town. It was a pleasure having you with us and we do look forward to your stay with us in the future. Thank you in advance. Happy Holidays :) Kindest Regards,

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
She willlove you
I would recommend for a couple. The service and rooms are spectacular. Location is in the center on Stone Town and be sure to catch the sunset from the roof with a drink.
Stayed 2 nights in Sep 2020
Response from Rose and the team at Emerson on Hurumzi on Sep 17, 2020
Dear Christopher, Thank you very much for your recommendation. It was a pleasure having you stay with us. we look forward to serving you again. Kind Regards,

10/10 Excellent

Jade and Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect, hope to return
Exceptional hotel with very personal service. The room was beautiful, clean, well appointed with attention to detail. I loved the locally handmade soaps and towels! The rooftop restaurant was amazing!
Stayed 1 night in Jan 2020
Response from Rose and the team at Emerson on Hurumzi on Jul 3, 2020
Dear Jade and Nick, Thank you very much for your review. It was a pleasure having you stay with us in January, we look forward to your future stay with us at the Emerson Hotels. Please stay safe and healthly. Best wishes,

10/10 Excellent

Jim, Charlottesville, VA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at Emerson on Hurumzi. The rooms are fun and lavishly decorated, which added a unique and memorable component to the stay. The hotel also has excellent dining options such as a traditional tea-ceremony at the rooftop teahouse, and sunset dinner and cocktails at the rooftop restaurant. We would recommend Emerson on Hurumzi to anyone visiting Stone Town, and would happily stay there again!
Stayed 2 nights in Nov 2019
Response from Katia on Dec 16, 2019
Dear Jim, Thank you for this lovely review, we're so glad you enjoyed your stay. Very best, and karibu tena from the Hurumzi team!

8/10 Good

Siv

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rent og pent og svært hyggelig personale.
Stayed 3 nights in Nov 2023

10/10 Excellent

Claudia Yessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me gustó mucho este hotel
Me encantó el hotel, está hermoso, te transporta al pasado, en excelente ubicación, personal muy amable; lo recomiendo mucho!
Stayed 2 nights in Sep 2023

4/10 Poor

Jean-Marc

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
La localisation est très centrale; ceci dit, Stone Town est très petit donc il y a plusieurs hôtels bien localisés.
Stayed 2 nights in Feb 2022
Response from Team Emerson on Hurumzi on Mar 4, 2022
Dear Jean-Marc, Thank you for taking the time to write a review. We appreciate that you found our hotel located in a central location and indeed there are various other options in Stone Town for accommodation. Being in a historic property, that is traditionally restored, a stay in our hotel brings an authentic experience of staying in Stone Town. To improve our services, we would appreciate it if you can contact us directly with further feedback. Kind regards, Rose

10/10 Excellent

Konrad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Team Emerson on Hurumzi on Feb 4, 2022
Thank you Konrad for taking the time to rate us. We look forward to your stay with us in the future. Best regards, Reservations and the team at Emerson on Hurumzi

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekter Aufenthalt in Stone Town!
Rundum ein gelungener Aufenthalt! Das Team ermöglicht einem jeden Wunsch und organisiert alles was man braucht! Frühstück ist super lecker und schön gesund! Wir kommen auf jeden Fall wieder!
Stayed 4 nights in Oct 2021
Response from Team Emerson on Hurumzi on Nov 17, 2021
Thank you very much for your kind words and taking the time to send us your feedback. We are so happy to hear that you had a wonderful stay with us and look forward to you future visit. Once again Asante Sana and Karibu Tena!

10/10 Excellent

Sarah

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Séjourner à l'Emerson est un véritable voyage dans le temps. L'hôtel est authentique et tout est choisi avec beaucoup de soin. C'est vraiment une expérience à vivre : la chambre entourée de fenêtre, la baignoire spacieuse, le lit à baldaquin ... Le petit déjeuner est excellent, tous les espaces de vie commune de l'hôtel sont très agréables. Le staff est disponible et professionnel, il saura vous guider sur votre séjour à stone town. Nous avons également diner sur le rooftop. C'est une expérience à ne pas manquer, le lieu est exceptionnel, des musiciens animaient le diner, j'y retournerai sans hésiter. Peut-être prévoir des bouchons d'oreille pour dormir.
Stayed 2 nights in Aug 2021
Response from Rose, Reservations - Emerson Zanzibar on Aug 28, 2021
Dear Sarah, Thank you very much for sharing your feedback. We are glad indeed that you had a beautiful experience with us. For a future stay, please note that we do provide earplugs in the wooden carved box in the room for our guests who are light sleepers. It would be a pleasure to welcome you again. Best wishes

2/10 Terrible

Mattias

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2021

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posto fantastico!
Una delle migliori scelte se soggiornate a stone town! Caratteristico, particolare, non scontato! Camere enormi e ben curate, personale gradevole e disponibile, terrazza panoramica swahili style bellissima! Unica nota negativa proprio la cena sulla terrazza che se rapportata al pezzo ci è sembrata non all’altezza, comunque vale la pena solo per L atmosfera e c’è da dire che noi non amiamo particolarmente la cucina locale.
Stayed 3 nights in Feb 2020
Response from Lisenka and the team at Emerson on Hurumzi on Mar 11, 2020
Dear Luca, It was a pleasure to have you stay with us. Very nice to hear that you appreciated your stay in our hotel. How unfortunate that the dinner was not to your taste. Indeed it is built on influences of the Swahili, Arabic and Persian kitchen, following the ancient dhow trade routes. The evening experience in our restaurant gives in various ways an experience of Zanzibari traditions and an insight into Zanzibari cuisine and culture. It is a pity that this did not match your expectations. Hope we may welcome you back to our hotel for a stay in Stone Town and we are happy to recommend restaurants in the vicinity with a more internationally oriented menu. Kind regards,

10/10 Excellent

Verified traveler

Stayed 2 nights in Jan 2020