Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
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Reviews of Ocean Paradise Resort & Spa Zanzibar

4 out of 5
Ocean Paradise Resort & Spa Zanzibar
Kiwengwa Beach, North East Coast, Kiwengwa

Reviews

9.0

Wonderful

Rating 10 - Excellent. 75 out of 132 reviews" "
Rating 8 - Good. 47 out of 132 reviews" "
Rating 6 - Okay. 8 out of 132 reviews" "
Rating 4 - Poor. 2 out of 132 reviews" "
Rating 2 - Terrible. 0 out of 132 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Stayed 7 nights in Oct 2022

10/10 Excellent

NDC

Stayed 4 nights in Sep 2022

10/10 Excellent

Muna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort and professional staff. We really enjoyed our stay at ocean paradise, room was clean and quiet , food was delicious and night shows and entertainment was added value.
Stayed 3 nights in Jul 2022
Response from Ocean Paradise on Jul 30, 2022
Greetings, Muna Thank you for your time in rating Ocean Paradise. We value your feedback. We are delighted to hear that you had a pleasant stay with us during your visit to Zanzibar. Your comments have been shared with our team, which is a great source of motivation and encouragement for them. Thank you for choosing Ocean Paradise Resort & Spa for your Tanzania vacation, and we appreciate your recommendation to others. Sincere Regards Bernd Brandt and the Ocean Paradise Resort & Spa Staff

10/10 Excellent

John

Stayed 7 nights in Jul 2022
Response from Bernd Brandt & Ocean Paradise Resort & Spa Team on Jul 27, 2022
Dear John We appreciate for taking the time to rate Ocean Paradise and giving your feedback. Thank you again for choosing Ocean Paradise Resort & Spa for your stay. Warmest Regards

10/10 Excellent

Samie

Stayed 2 nights in Jun 2022

10/10 Excellent

PARVINDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to do what I requested and nothing was too much bother for them
Stayed 5 nights in Apr 2022
Response from Bernd Brandt & Ocean Paradise Resort & Spa Team on Apr 19, 2022
Dear Parvinder Thank you for taking the time to rate and share your experience with your fellow travellers on this platform. We are pleased to read that you enjoyed your stay with us during your visit to Zanzibar and your feedback truly motivates our staff. Thank you for choosing Ocean Paradise Resort & Spa. Warmest Regards

10/10 Excellent

Antoine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well kept and the staff is amazing. Everyone was very friendly and helpful.
Stayed 9 nights in Apr 2022
Response from Bernd Brandt & Ocean Paradise Resort & Spa Team on Apr 19, 2022
Dear Antoine Thank you for taking the time to rate and share your experience with your fellow travellers on this platform. We are pleased to read that you enjoyed your stay with us during your visit to Zanzibar motivating the amazing staff. Thank you for choosing Ocean Paradise Resort & Spa. Warmest Regards

10/10 Excellent

tarhouni

Stayed 2 nights in Feb 2022

10/10 Excellent

Sara Tarek

Stayed 7 nights in Nov 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
It was a lovely spacious hotel with a beautiful African theme spread out in beautiful grounds. The staff were lovely especially Hassan, the Bar Manager and the Animator boys Godgift, Marco and Festo who were great fun. We really enjoyed our holiday there.
Stayed 9 nights in Feb 2020

8/10 Good

Ayelet

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice :)
Relax, fun
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay! It was relaxing, and the staff were very accommodating to us. The food was phenomenal as well.
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible! Fantastic beyond believe . It was so good I booked an additional 3 nights . I could not fault a single aspect of the resort . I was a lone traveler , and every single member of staff including the managers and manager of the resort made me feel like a member of the family . They were all so warm friendly and welcoming, and I will genuinely miss chatting to them . The location is superb and the beach and ocean views incredible. The food was fantastic and I would like to extend a massive thank you to every single member of staff! Nothing was too much trouble for this wonder people . Matthew
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is truly African heritage. From the file folders to the furniture. I only missed an africanised sticker on the mini fridge. The staff is warm, place clean, daily activities to keep you healthy n fit. This is a place of the definite return to.
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
The hotel could be so much better with a little improvement to the toilets in the rooms and by training staff to have a more consistent experience. We loved the amenities and proximity to the beach. The pool area is quite nice but lacks atmosphere- the only time they play music is during water yoga each day at lunchtime. Most staff were very friendly but a few were really difficult. We asked to move rooms on day 1 as we had paid for a double room and got two singles pushed together- a real pet hate. It took a day to resolve and the next bed was much better but we had a nasty smell in the bathroom and in the area outside- we didn’t even bother complaining as the experience of moving room had been such an ordeal. Food is really good. Evening entertainment during dinner was quite nice but the setup was very strange with the bands playing facing a screen with half the diners hidden from view. The water in the sea here was an amazing temperature and you can swim easily when the tide is in. The “beach boys” that hawk all sorts of souvenirs on the beach were quite annoying- they were generally polite but would not accept “no” for an answer and will follow you for an uncomfortably long time when you try to just enjoy a nice walk on the beach. This is nothing the hotel can control. Overall we liked the place and probably would have rated it higher if we had been dealt with more professionally on the first two days
Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveler

Stayed 6 nights in Jan 2019

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Lots of hidden costs but wonderful staff. Need more activities
Stayed 3 nights in Oct 2018

8/10 Good

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2018

8/10 Good

Max, London

Liked: Property conditions & facilities, room comfort
Nice hotel with very average service
Beautiful relaxing hotel, staff could be more attentive, no service on the beach, no free internet.
Stayed 4 nights in Jun 2018

10/10 Excellent

AK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and I booked our stay here for our belated honeymoon. From the day we made the reservation, the staff was communicative and engaged, corresponding with us via the Expedia messaging system. When we landed at the airport, the transfer they had arranged for us ($60 each way) was waiting and was very friendly and professional. The van we rode in was clean and comfortable. The ride took about 40 minutes. When we got to the hotel I wasn't sure what to think, because the signage outside the compound and the road leading to the gate are a bit worn down, but once you pull through the gate it's just fantastic. Everything looks great; it's clean, and looks like it's constantly and consistently maintained. Our check-in couldn't have been easier, we were given some fresh juice and then briefed on things like breakfast/dinner hours, wifi, etc... by one of the managers. Staff helped us with our bags to our villa, and it didn't disappoint--nice king bed, TV, A/C, a beautiful wrap-around bathroom, we couldn't have been happier. The facilities are all great--the pool was large and not overly crowded, the beach is literally just a few steps from the pool, and the swim-up bar makes drinking even easier. Every meal was fantastic; the breakfast buffet is NOT to be missed, and every night was a different dinner buffet theme (Mediterranean night, BBQ night, etc...). We would 100% go back, this place was great.
Stayed 3 nights in Jun 2018

10/10 Excellent

Pawel, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach. Staff was very friendly, very good food. Everything was perfectly and nice beach
Stayed 14 nights in May 2018

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Mariana

Liked: Cleanliness
Try to do something about the wi fi. Even the free wi fi at the bar and restaurant did not work at all time. For a resort like this it will be normal to have wi fi in the rooms for free.
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay! The staff was very helpful and kind, and the food at the resort was good. Each night had a different meal theme, and so there was lots of variety and it was all really tasty. The staff was very responsive to any needs we had, and very attentive to the facility. We really appreciated Juamanne the restaurant manager, as he really ensured that we always had a everything we needed at meals, and that level of attention is unusual. The only downside is that the beach- while lovely- isn't conducive to swimming most of the time because of the tides. But the view and the pool were great. The internet was on and off, which seems to be a problem generally.
Stayed 8 nights in Dec 2017

10/10 Excellent

JIIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
precious Christmas memory
We had a wonderful stay for Christmas. It had a great Christmas eve dinner course with surprise events such as camels (in Zanzibar..!), Santa Clause, free gifts for kids, etc. On Christmas day, they even prepared a complimentary lunch buffet at the beach restaurant, which was beyond our expectation. I would surely recommend it to others, and will consider going back their for another family trip. The only negative side would be...its wifi is not for free. :(
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Would definitely recommend. Never felt like it was overcrowded. The staff were friendly and very helpful.
Stayed 7 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend resort
Great service and each night entertainment at dinner.
Stayed 4 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is perfect for vacation.
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ocean paradise 2017
I stayed here after climbing Kilimanjaro to recover. Nice hotel with spacious rooms. I stayed on a half board basis and the food was great and there was a wide selection on offer at breakfast and dinner. I like to try new cuisines and liked the themed nights especially Swahili night. I thought the drinks were pretty expensive if you're not all inclusive. I wanted to go diving and partly chose this hotel as it had a well rated diving centre (One Ocean). I wanted to dive around Nmemba Atoll but after filling in the diving centre's medical form they would not let me dive which was really disappointing and kind of ruined my trip. I stayed here on my own so got a bit lonely with nothing much to do except lounge around and wait to be fed really. There was nothing much around outside the hotel so ended up going to Nungwi on the last day to meet up with a couple of friends. Another irritating factor was that every time I ventured out on to the beach past the hotel fence I was approached by the many locals trying to sell me anything such as guided tours, snorkelling, massages, bracelets etc. The tide goes right out on the beach here and I wanted to go out to just look around one day by myself but got some locals trying to guide me down to the coral reef. Just wanted to discover stuff for myself but they ended up walking with me when I didn't even ask them. Transfers were really expensive I thought, $60 for hotel to arrange transfer from airport.
Stayed 6 nights in Aug 2017

10/10 Excellent

KHALID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FABULOUS
Ocean paradise it's a true paradise. It was amazing 8 days, everything went smoothly from first to last day. All staff was very friendly and so helpful, every one in all resort corners is ready to help you. Our superior garden room was excellent, spacious and very clean with beautiful views. The breakfast and dinner buffet was excellent. All in all was great stay, In Sha Allah we will be back. I recommend it too all.
Stayed 7 nights in Aug 2017

8/10 Good

Martin

Liked: Staff & service, property conditions & facilities
Good family orientated hotel, catering for larger groups, we stayed 4nights in a first floor garden view apartment, with large viewing balcony. Decor a little dated but functional. Gardens beatifully maintained and the beach area superb. Only pain were the numbers of hawkers on the beach. A walk at low tide to the reaf is a must. Catering and entertainment was of a reasonable quality. A hotel of this size should provide free wifi throughout.
Stayed 4 nights in Aug 2017

10/10 Excellent

Frankowicz, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deserves the name Ocean Paradise
Stayed a long weekend at this gem. Wonderful spacious premises, lush greenery, great food and courteous staff. The German GM is hands-on and visibly motivating and directing his staff to deliver beyond expectations for East Africa. Very clean rooms and public areas, friendly atmosphere and decent distraction. The park-like grounds are well kept an in spite of being almost full to capacity, I felt during the day as if only 10pct of the guest were around. Beach is nice during high tide, during low tide the pool is the better option. Will certainly consider to come back to Zanzibar and to this property
Stayed 3 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
We just came back from spending 10 days at the Ocean Paradise Resort. Really pleased overall. Our room was large and furnished in an African colonial style with a four poster bed. We really liked our room. Decent a/c and not a single mosquito bite in 10 days. They come and spray your room every night when you are at dinner. Beautiful, lush, green grounds and all the staff are lovely, at reception, in the bars, in the restaurant and the animations team (Hassan was fab) and guest relations (Ellie, a lovely South African lady) who were always around to have a chat during dinner. For those reviews complaining about the level of English spoken by the staff...keep in mind some of the staff haven't all had access to a great education, but they are trying their hardest. The staff all try really hard and have such positives attitudes. Just speak slowly and be patient. Nice breakfast with pork sausages and bacon every morning with an omelette/egg station and lots of fresh fruit. Lunch is served in the pool restaurant. The menu is good; selection of starters, sandwiches, wraps and pizzas,all reasonably priced, and main courses like fish of the day, curries and pasta. Reasonable prices and drinks are not too expensive. Happy hour between 3-5pm where cocktails are half price. Dinner had a different theme every night: Indian, seafood, BBQ, Swahili, oriental, Mediterranean, Asian/oriental, Italian). My favorites were seafood (lobster!), Indian, Mediterranean and Swahili (try the Zanziba

10/10 Excellent

Alissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing honeymoon and Christmas stay!
Amazing staff! The hotel went out of their way with many extras. Honeymoon lobster dinner by the beach. Many Christmas festivities and even a little Christmas gift! The staff was wonderful! Everything was very organized. Will be back!

4/10 Poor

Doug, Dubai

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beachfront with Big Pool
Overall, our five-night stay was very relaxing. I chose the resort to be close by the Mnemba Atoll where I would be diving for two days. Our room was spacious, if a bit tired. There was a nice balcony as we were on the second floor. We had hot water almost instantly at all times. The grounds were well kept and the pool was clean. They had a fence which kept the touts out -- a feature I love. The breeze throughout the day was simply amazing. The beach was a mess though -- at low tide, it was an eyesore. At high tide, it was swimmable. Barely. However, my main source of frustration was with the lack of English speaking staff. I knew we were in trouble when I asked where the concierge was located only to be given stares of misunderstanding. I asked another, "Would you kindly show me where the dive center is located?" This got me nowhere. Only after pointing at the SCUBA diver on my log book did he understand. I understand I'm in a foreign country, but clearly, this resort caters to the Westerner. My other frustration surrounded the internet. We paid to have internet in the room and I paid for two plans as we had two devices. If it worked at all, the internet required us to login every couple of hours or to restart our devices to get a connection. Often, we would get a message saying something about simultaneous connections and we couldn't connect at all. If you are making me pay for a service, I certainly expect the service.

10/10 Excellent

James & Jessica, Kenya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The name says it all
This place is truly a paradise. The resort is laid out so beautifully from the gate down to the beach. The best part is the view. Because the main reception, bar, and breakfast area are set on a hill, the views overlooking the lower gardens, pool area, beach, and turquoise ocean are indescribable. We loved taking breakfast while looking out over the coconut palms to the beautiful ocean water. Again, the atmosphere at supper was so exotic, dining on a wide variety of gourmet food next to the pool with live music. The staff are happy and friendly. We even enjoyed sessions of coconut palm weaving and water aerobics. Although our room was a bit of a walk from the pool and dining areas, I cannot complain. The room itself was very clean and comfortable. The only part of the experience I can complain about is the beach boys that hassle you and disturb your serenity as you walk along the beach. We had one of them follow us as we walked out to the reef during low tide. We was indeed kind and helpful for the most part but we never invited him. Of course, after escorting us back to the resort he wanted to paid something.
A sample of breakfast fruits
The breakfast view
Fresh coconut drink for Swahili night

10/10 Excellent

Edwin, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home!
The service was great! The entire staff were very friendly to me. From small conversations to any questions that I had all were answered with smiles and laughter. From guess services and the front counter staff to the bar, waiting, and recreation staff, I can honestly say that they made my time there more enjoyable. My room was amazing, I like how I was given a tour of my room when I first arrived when you walk into the rooms. It is easy to tell that the resort takes pride and care in maintaining their rooms. I quickly fell in love with the balcony. The view from my balcony was breathtaking! You could spend hours just sitting there! Shortly after my arrival, I took a walk around the resort and was taken away from how beautiful it was. I could go on about how great this resort is, but I will say that I was glad I chose to spend my vacation there and I plan on coming back during my next trip to Zanzibar!
Balcony view

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Aisha, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort is beautiful you will not regret your stay! The customer service is amazing & the food is also of good standard

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Parita, ZNZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
very comfortable

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is heavenly!
After spending 7 days on dusty safari roads of Tanzania, my wife and I needed a place to clean up and unwind. This hotel hit the spot. My wife quickly stopped complaining about her safari fatigue and her dirty little face was squeaky clean again.

8/10 Good

Douglas, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great wind down place after busy trip.
3 day stay after safari and Kilimanjaro climb. Perfect place for short chill period in the sun with beech and pool. Lovely kind staff. Excellent food. Good poolside music every evening. Safe shallow beech with some water sports. Not much outside the resort.

10/10 Excellent

Lisa, Long Beach, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with plenty of things to do
We were pleasantly surprised upon arriving at the resort. Our room was huge and the property was beautiful! The staff was extremely friendly and they made us feel at home. They do a great job of scheduling activities throughout the day so guests have a variety of things to do. The food was okay for an all-inclusive - we definitely didn't starve while we were there. The spa was also nice and my husband and I had two great massages. Overall we loved the Ocean Paradise and would go back in a heartbeat!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was more than I expected, just what I needed!
The staff was friendly, super in fact! There was always plenty of comfortable seating on the beach view, the pool was so deep! A depth for all ages, even stools for those looking for a cocktail! The food was delicious, I tried everything, just because I could decide! Live music everynight, with evening activities! The room was beautiful and I am excited to go again! P.s. the spa was fabulous and you can even get your nails done! All very reasonably priced!!!

10/10 Excellent

Helena, Fleet, Hampshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ocean Paradise Hotel June 18-22/2016
Located at the Northern end of the city this a lovely hotel set in its own well kept grounds with attentive staff from the housekeeping staff all the way up to the manager. A different theme on the buffet every night and food freshly cooked. Rooms regularly serviced and complimentary bottled water available in the rooms. No ATM - on the premises but maybe this is standard for African hotels? Beach and pool available. A really nice place to chill out, all sorts of people were there when we visited, couples, families and singles. Enough space to not feel over crowded. The staff were very accommodating to families with small children.

6/10 Okay

HK, Edmonton, Alberta, Canada

Liked: Staff & service
Disliked: Cleanliness, room comfort
Nice hotel but not what it looks
I was really excited to visit this resort based on the pictures but was not happy when I got there. The staff are exceptional. The food was terrible and plain. There are way too many stairs to get to everything and going to dinner is five flights of stairs. Not friendly for the elderly or handicapped. My room was not cleaned very well and I had to do it sometimes. I took my elderly father and he had trouble with the stairs. This needs to be mentioned in their description. Overall I don't think I will come back.

10/10 Excellent

Gosia, Warsaw, Poland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
Facilities better than expected; excellent service; daily animations to include stunning nearby village tour; hotel absolutely cash free; looks new and fresh

10/10 Excellent

Robert, Dar es Salaam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Paradise by the Icean
The Ocean Paradise is truly a paradise in the Indian Ocean. The staff are wonderful and did everything possible to make me feel like an honoured guest. The room was beautiful and spotlessly clean and the only downside was the cost of the wifi