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Reviews of Hotel Garni Testa Grigia

3 out of 5
Hotel Garni Testa Grigia
Bahnhofstrasse 21, Zermatt, VS

Reviews

9.4

Exceptional

Rating 10 - Excellent. 341 out of 465 reviews" "
Rating 8 - Good. 100 out of 465 reviews" "
Rating 6 - Okay. 19 out of 465 reviews" "
Rating 4 - Poor. 0 out of 465 reviews" "
Rating 2 - Terrible. 5 out of 465 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Elizabeth, Norristown

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is right in the middle of Zermatt so there is a lot of background noise. Our room was small, but clean. Although the balcony was a little tiny. The breakfast was just ok - not a lot of choices if you wanted a hot breakfast.
Stayed 2 nights in Apr 2024

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Room was not what we were led to expect.
Stayed 3 nights in Apr 2024

8/10 Good

LORILEE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very hot and we were across the street from a noisy bar so could not leave the main window (door) open. There are 4 stairs that make it difficult to haul up luggage and is not handicapped accessible. The breakfast attendant was more interested in her phone than clearing dirty plates from small table. Breakfast was excellent but coffee was lukewarm.
Stayed 1 night in Apr 2024

10/10 Excellent

Johanna

Stayed 1 night in Apr 2024

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sweet little place to stay. I would choose this hotel again.
Stayed 2 nights in Apr 2024

8/10 Good

Gideon

Traveled with partner
Liked: Cleanliness, staff & service
Value for money hotel for short stay in Zermatt. The toilet looks newly renovated and was excellent, but the bed was too soft and pillows too flat. Free breakfast was a plus. Overall good.
Stayed 1 night in Mar 2024

6/10 Okay

Khai Wor, Singapore

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Location was excellent and close to the Zermatt train station and some ski lifts (Gornegratt and Sunegga). Getting to other conveniences such as restaurants, cafes, ski rentals etc was easy. Our room was small but adequate; they could improve on the bedding especially the mattress which was lumpy - so back support was poor. The bathroom was very narrow and could be tricky for individuals who are not so ambulant. Housekeeping was excellent. Breakfast offerings were uninspiring - especially when you stay 7 nights.
Stayed 7 nights in Feb 2024

10/10 Excellent

Ema

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and it was comfortable. The location was excellent with five minutes walk to the train station and Gorgengrat Lift as well as center of Zermatt with plenty of restaurants and shops.
Stayed 1 night in Feb 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel within walking distance to everything. Comfortable rooms with a nice ski room. Great breakfast to get you fueled up for a day of skiing
Stayed 3 nights in Jan 2024

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy walk to train station and bus station for line to ski lifts or inclined rail lift.
Stayed 3 nights in Jan 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Ralph

Great hotel in great location. I opted for two beds despite being alone, on top floor with balcony. More spacious.
Stayed 5 nights in Jan 2024

10/10 Excellent

Finlay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room in good location
The location of this hotel is excellent, with lots of restaurants and bars on your door step. The bed was comfortable. The staff were polite and kind. Breakfast was disappointing. The room was large with plenty of space although it looked a little tired.
Stayed 2 nights in Dec 2023

10/10 Excellent

Sabrina, N CHARLESTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Clarissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely clean with a huge bathroom and nice balcony. The hotel is conveniently located along the main shopping street which is just a 4 min walk from the Zermatt HB. Appreciate the complimentary hot tea and water available all the time beside the reception!
Stayed 1 night in Dec 2023

8/10 Good

patty

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room and bathroom was very large compared to most boutique hotels in Europe.lots of room for luggage and bathroom toiletries. Beautiful view from window of Matterhorn mountain. Two dislikes, the comforter was very stained and dirty underneath the duvet, which was obvious because it didn't close well. The only other negative was the simple, no protein breakfast, just bread and simple spreads. Espresso machine in room was nice surprise.
Stayed 3 nights in Dec 2023

10/10 Excellent

Mario Jr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pre-white Christmas stay
Victor at the front desk was very helpful and accommodating. Room was very spacious. Loved the balcony, except the guests of the other room would walk on our balcony too. So, we had to close the curtains. Fortunately, I think they left already on our second day. Otherwise, very wonderful stay in Zermatt. The hotel is in the middle of old town, walking distance to and from the train station and Gornergrat station and to the Catholic church towards the other direction.
Stayed 2 nights in Nov 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel and the staff. The Hotel is only about 4 mins away from the train station and the location it’s just perfect. Rooms are spacious and impecable. Regarding the service, I have to mention Pedro has gone above and beyond. We’re very thankful Pedro advised us to take the cable car tour; without doubts, it was the best decision ever. Now, the breakfast was amazing and delicious. Overall the hotel is without doubt a five stars.
Stayed 1 night in Nov 2023

10/10 Excellent

HIUTUNG

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the hotel and how convenient is it. Also, I booked the room with the balcony view and requested to have the Matterhorn view. The view was spectacular! The room was very spacious and clean. The bathroom was also very modern as well. Enjoyed the free breakfast. Definitely would come back to visit here!
Stayed 1 night in Oct 2023

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely room here. It is in the heart of town so everything is walkable and close. The breakfast buffet that is included in the price is very good.
Stayed 1 night in Sep 2023

10/10 Excellent

Mei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Clean, convenient location, and adequate breakfast!
Stayed 3 nights in Oct 2023

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Extremely friendly staff. Perfect location from train station. Restaurants nearby.
Stayed 2 nights in Oct 2023

6/10 Okay

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Beth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Right in the heart of town with plenty of dining and shopping options. Very close to the grocery store and the train station. Room was clean, bedding comfortable, and shower was very nice. Front desk staff were friendly and efficient with check-in and seemed to know multiple languages. The breakfast was excellent and had a good variety of foods (not a traditional American style). They brought us fresh coffee to the table and steamed milk. Highly recommend this hotel!

10/10 Excellent

Cornelia, Prairie Village

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay tremendously! Everyone is very kind, helpful and super friendly! Very clean! Highly recommended! Would definitely go back!
Stayed 1 night in Sep 2023

8/10 Good

Clarke

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Karen

Traveled with partner
Liked: Amenities
Great location in the middle of town, close to shops, train action was a 5 min walk. Staff was friendly and helpful. Lots of options for breakfast. I would stay here again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time in Zermatt
Great location, near the train station and right on the Main Street. With the windows open the noise from the street at night was noticeable throughout the night.
Stayed 2 nights in Sep 2023

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mainly want to mention the front desk gentleman from Spain. (So mad that can’t recall his name now!!) He was so polite, kind, and amazingly helpful. Hotel was lovely - big modern room with large balcony and huge bathroom. Price was great and includes breakfast.
Stayed 1 night in Sep 2023

10/10 Excellent

Sarut

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
City center, near everything. Spacious room and comfy bed. Good breakfast.
Stayed 1 night in Sep 2023

10/10 Excellent

Hallie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location that is 5 minute walk from train station and 15 min walk to the cable cars.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel to stay in for a few days, great location in the town of Zermatt.
Stayed 3 nights in Aug 2023

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Wonderful location on the main road a short walk from the train station. Allowed us to store our luggage after check- out. Very friendly and helpful reception staff.
Stayed 1 night in Aug 2023

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect!
This is a basic hotel in a fabulous location. The bathroom was nice and big and the shower was great. No noise from the street. The only reason I don't rate it 5 is because of the breakfast. There was only one staff person working the breakfast area, and it was a very busy time of the morning. When we got there, everything was empty. No juice, no bread, no eggs, no fruit...it was all empty. They really need to staff up in the mornings based on the previous night occupancy.
Stayed 2 nights in Aug 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the only deluxe room and while it was wonderful; there was a small snafu. There is another room with access to our balcony, while we were in our room with the doors open, a woman and her child came on to our side. Our doors were open and we were obviously there. They didn't care. This should never happen, and other guests should be told that the area belongs to that room. There is no way it is ok for someone to walk right in front of an open door to the bedroom.
These are the two doors that lead into the deluxe bedroom, there should not be anyone walking in front of them that is not registered to that room.
Stayed 3 nights in Jul 2023

10/10 Excellent

Marvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Breakfast wonderful.
Stayed 1 night in Jul 2023

10/10 Excellent

Yongchang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good hotel
Stayed 1 night in Jul 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting
Hotel great location on Main Street running from train station. Area buzzing with people lots of dining options. Walk to most places.
Stayed 1 night in Jun 2023

10/10 Excellent

gregory

Stayed 1 night in Jul 2023

10/10 Excellent

John

Stayed 2 nights in Jul 2023

10/10 Excellent

Gail, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located on the main pedestrian street near the train station. Good buffet breakfast and many restaurants nearby. Would have enjoyed a mini fridge to store a few snacks and liquid refreshments purchased at the nearby COOP! But ice cubes were readily available at the front desk!
Stayed 2 nights in Jun 2023

10/10 Excellent

Sacha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great view of Matterhorn! Spanish speaking staff and super kind 🙏
Stayed 2 nights in Jun 2023

10/10 Excellent

Forceman, Bellevue

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is 5 minutes from the train station, very convenient. We had a room with balcony with view of Metterhorn. Feel great. The breakfast is excellent.
Stayed 2 nights in Jun 2023

10/10 Excellent

BINGDONG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is welcoming and helpful
Stayed 1 night in Jun 2023

10/10 Excellent

yusra

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable
Stayed 1 night in Jun 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is nicer on the inside than it appears from the outside. We had a spectacular view of the Matterhorn in the morning. We left early for a tour and the hotel staff had no issues with holding our luggage for a few hours until we got back.
Stayed 1 night in Jun 2023